Outdoor pool, pool umbrellas, pool loungers
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Reviews of Cristina Hotel

4 out of 5
Cristina Hotel
Via Privata Rubinacci, 6, Sant'Agnello, NA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 193 reviews" "
Rating 8 - Good. 49 out of 193 reviews" "
Rating 6 - Okay. 9 out of 193 reviews" "
Rating 4 - Poor. 2 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and attentive staff. Beautiful views and great food. Our room was very spacious.
Stayed 3 nights in May 2024

10/10 Excellent

Linda, Sooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, all rooms on 4 floors had gorgeous views of Vesuvius and ocean/city views. You are up on a cliff so doesnt really matter what floor you are on. Room was clean, and cleaned every day. Free Shuttle to train station every hour.(we did have to pay to get to the hotel (25euros) as we didnt have a number to reach the hotel and didnt know we had to PREBOOK! but we didn't let it affect us. The pool was beautiful and had bar service. Breakfast was included and great selection. Laura at the front desk was amazing and helped book us a boat tour of the Amalfi coast. They picked up and dropped us back off at the hotel. Very very limited parking. Dinners were amazing and when i couldn't decide on my entrée, i was brought 2 smaller portions and only charged for 1. We would definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic sweeping Gulf of Naples view (Vesuvius, Capri, Naples, steep hills, …) from every part of the hotel! Comfortable in every way with a great breakfast and good restaurant. Be aware, however, that the hotel is up a sweep winding hill (nearly impossible to walk), so you need the hotel shuttle or a taxi (expect 20E to Sorrento) to get out. The hotel is a great place for a day or two of rest. The front desk staff was cheerful, friendly, and well-informed. We plan to return.
Stayed 2 nights in May 2024

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our terrace overlooking the Bay of Naples was breathtaking.
Stayed 1 night in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Lars,Thank you very much for choosing our hotel for your recent vacation and for taking the time to share your experience with us.We are delighted to hear that your stay at our hotel was thoroughly a satisfying one and that you were pleased with the view from the terrace!Once again thank you very much for your feedback and for giving us the opportunity to improve our facilities and serviceBest regards

10/10 Excellent

maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give 10 stars. Everyone made are stay very comfortable and pleasant. Can't wait to return next year!!
Stayed 12 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear MaryannThank you for choosing to stay with us at the Hotel Cristina and for taking the time to share your experience with us.We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us!Thank you once again for your feedback. We shall look forward to welcoming you back.Kind regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear John,Thank you very much for choosing our hotel for your recent vacation and for taking the time to share your experience with us.We are delighted to hear that your stay at our hotel was thoroughly a satisfying one!Once again thank you very much for your feedback and for giving us the opportunity to improve our facilities and serviceBest regards

10/10 Excellent

Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel. Located between the 2 local train stations and with a spectacular view of the sea, this hotel had everything we wanted for our trip to Sorrento. The staff was wonderful. The breakfast was wonderful with many choices and constant, attentive staff. Diner options were varied and homemade specialities abound.
Stayed 4 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Greenwood,Thank you for choosing to stay with us at the Hotel Cristina and for taking the time to share your experience with usWe are pleased to see that you had a perfect stay with us! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.Thank you once again for your feedback. We shall look forward to welcoming you back.Kind regards

10/10 Excellent

Robert

Stayed 4 nights in Apr 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and had a great family corner with two adjoining rooms and 2 bathrooms, so lots of good space, with a sea view. Great breakfast and friendly staff, the shuttle bus was fab. Only issue was we booked this hotel for the swimming pool for the kids, but the pool wasn't open during our stay!
Stayed 7 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Lorna,Thank you very much for choosing our hotel for your recent vacation and for taking the time to share your experience with us.We are delighted to hear that your stay at our hotel was thoroughly a satisfying one and that you were pleased with the free shuttle, the breakfast, the rooms and our staff service! Our team strives to provide excellent service to every guest, every day.We are sorry to hear that you were not able to enjoy the swimming pool, unfortunately, due to the weather conditions, we usually have to open the swimming pool towards the end of April.Once again thank you very much for your feedback and for giving us the opportunity to improve our facilities and serviceBest regards

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Rena,Thank you for choosing to stay at the Hotel Cristina and for for taking the time to review your stay with us, as we greatly value and appreciate your feedbackWe are pleased to see that you had a perfect stay with us!Thank you once again for your feedback. We shall look forward to welcoming you back.Kind regards

10/10 Excellent

Niloofar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Great place to stay and amazing breakfast. Shuttle convenient. Highly recommend it.
Stayed 2 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Niloofar,Thank you for choosing to stay at the Hotel Cristina and for for taking the time to review your stay with us, as we greatly value and appreciate your feedback.We are delighted to hear that your stay at our hotel was thoroughly a satisfying one and that you were pleased with the free shuttle, the breakfast and our staff service! Our team strives to provide excellent service to every guest, every day.Thank you once again for your feedbackKind regards

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing views and lovely staff make this a fantastic place to stay. The breakfast (looking out over the bay to Mount Vesuvius) was perfect and the free shuttle bus was very useful. We walked up the hill as the view was so stunning.
Stayed 3 nights in Apr 2024
Response from Agostino Colonna on 7 May 2024
Dear Julia,Thank you very much for choosing our hotel for your recent vacation and for taking the time to share your experience with us.We are delighted to hear that your stay at our hotel was thoroughly a satisfying one and that you were pleased with the free shuttle and the breakfast! Once again thank you very much for your feedback and for giving us the opportunity to improve our facilities and serviceBest regards

10/10 Excellent

Annalay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent and very professional staff. Definitely will return to stay on our next visit .
Stayed 6 nights in Mar 2024
Response from Agostino Colonna on 7 May 2024
Dear Annalay,Thank you for choosing to stay at the Hotel Cristina and for for taking the time to review your stay with us, as we greatly value and appreciate your feedbackOur team will be thrilled to hear you felt cared for and valued during your stay with usThank you once again for your feedback. We shall look forward to welcoming you back.Kind regards

10/10 Excellent

lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was up the hill but shuttle service was great. Staff were absolutely amazing and went above and beyond to help.. Morning breakfast was very very good.
Stayed 2 nights in Mar 2024
Response from Agostino Colonna on 7 May 2024
Dear Lance,Thank you for choosing to stay at the Hotel Cristina and for for taking the time to review your stay with us, as we greatly value and appreciate your feedbackWe are pleased to see that you had a perfect stay with us! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us.Thank you once again for your feedback. We shall look forward to welcoming you back.Kind regards

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es súper amable, las instalaciones estan bonitas, tiendas y súper están cerca, súper recomendable

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, room comfort
Lovely location overlooking Sorrento-a hidden gem!
Although high above Sorrento, access was quite easy with the hotel shuttle to the train station, which is just a tiny square in 5 minutes walking distance from the main square in Sorrento---the Piazza Tasso. It was easy to book the shuttle anytime just by texting the hotel using WhatsApp. The free breakfasts are abundant & delicious, and especially lovely at the windows or on the outside terraces. The rooms are great they even provided me with an extension cord, and electric kettle. Staff are all so friendly! You also might not realize it from the booking info but this hotel is built into the side of the mountain, with some rooms and the lobbies built onto exposed rocks! This was a perfect hotel stay and good location to explore Capri & the Amalfi Coast by ferry & public buses. Also of note is that the restaurant provided lactose free milk and many gluten free options---all fresh baked and delicious. I highly recommend!
Stayed 4 nights in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with friendly and attentive staff
Nice clean hotel with friendly and attentive staff. Location was ok but lots of complementary bus services to take you to town and pick you up etc.
Stayed 3 nights in Oct 2023

8/10 Good

Anson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. No coffee tea making facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

robyn, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit outside town, however the free shuttle made accessing the city very convenient. This property is quiet with excellent views. The rooftop pool is beautiful. Staff was friendly, breakfast was very good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, within easy walking of Sorrento centre. The staff were absolutely lovely - always friendly & couldn't do enough to help. The hotel provides a regular shuttle bus into town & the rail/bus station which was so convenient. My wife and i had a great week's stay. Thanks!!
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four recently stayed in Villa Cristina and had a fabulous time. While it is an older hotel we had plenty of space and the entire property is immaculate. The breakfast was outstanding, as were our cocktails overlooking Sorrento. The transfers were always great and it is walkable to the centre if you want to! We seriously hope we can get back one day!
Stayed 3 nights in Sep 2023

10/10 Excellent

Brydie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were absolutely beautiful!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing. The food was fantastic. The view from our room wow.
Stayed 7 nights in Oct 2023

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff, not super friendly, shuttle to town arrived on time and clean. Breakfast was amazing. I didn’t realize the terrace was shared…
Stayed 2 nights in Sep 2023

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Room was good partial view of bay, small updated bathroom Tours would not pick up at hotel so had to walk up/down long drive. Breakfast good
Stayed 3 nights in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very helpful staff. Beautiful views. Our room had a dated bathroom.
Stayed 3 nights in Aug 2023

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable enough. Not the best place in the city but ok to handle
Stayed 2 nights in Aug 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel with fabulous staff
Great small hotel with fabulous staff. Family room a.decent size, hotel and sun decks lovely. Breakfast good, and shuttle bus excellent to town centre
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Stayed 8 nights in Aug 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for my honeymoon. Absolutely loved this place. Staff is amazing. Would come back again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the shuttle was very convenient.
Stayed 4 nights in Jul 2023

10/10 Excellent

Eda

Liked: Amenities
All staff were very friendly, efficient and helpful. Very good breakfast. Great selection of food. Shuttle bus was always on schedule.
Stayed 5 nights in Aug 2023

8/10 Good

Berangely, Miami Shores

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid it was perfect since Sorrento can be pricey but there are accommodations for all budgets. Beautiful views but too far from city center to walk. We had to taxi or shuttle it to get there so that was a major inconvenience. The rooms are small for a family of 4. Walk in our room were dirty and it was very hot even with air conditioning. There were also no blinds in our room. So at 7am the sun would glare into our room 311. The regular rooms seems cooler and had shutters as our friends also stayed there but in a standard double bed room. We had done the suite but not worth it. Food was excellent though and Pool was nice to have for the kids. But next time I would rather stay in the center then on a hill with the view.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. They helped me with dining reservations and were always very informative and helpful with all of our questions. Top level of service. Dining was excellent. Hotel was very cozy.
Stayed 4 nights in Jul 2023

6/10 Okay

vahid

Travelled with family
Disliked: Cleanliness
The property is old and very used … not even a plug beside the night tables The staff is friendly …
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but very nice. We had balcony rooms with wonderful views of the sea. The hotel is outside of Sorrento but they have a free shuttle which drops off by the train and bus station which is runs often and is an easy walk into the town center. The breakfast is very enjoyable, relaxing, with great service. We had lunch up on the top near the pool with nice views. Also had a drink up there. The staff was very accommodating and made taxi reservations for us to Positano and down to Capri ferry, The grounds are very nice. Up on a hill. Quiet since it is not right in Sorrento. No other restaurants or shops within walking distance but shuttle is great.
Stayed 3 nights in Jul 2023

8/10 Good

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. The rooftop restaurant has amazing views and good food.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jean-Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, well kept and very clean. Nice pool and outdoor areas. The view is great from everywhere in the hotel. The breakfast is delicious and very diverse, good coffee and great service. Shuttle service up and down to Sorrento is appreciated (and almost required since the street is not very pedestrian friendly), it tends to fill up quickly at peak hours, we opted for a taxi one night to get back since the bus was full with other guests…. Would recommend!
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was exquisite! The view from our room was breathtaking. It is a bit out of the way perched upon a cliff, so was not very walkable but the offer a shuttle to the train station in town. I would definitely recommend this hotel solely for the view and comfort.
Stayed 2 nights in Jul 2023

8/10 Good

Poonam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, staff was nice, and rooms were a bit older but cozy. Shuttle was great to have to explore the center of sorrento. Would stay here again
Stayed 2 nights in Jul 2023

8/10 Good

Rosemary

Travelled with family
Liked: Property conditions & facilities
We were very upset because we rented 2 rooms and both bathrooms were awful, not at all like the pictures on the website, and the towels were thread bare
Stayed 3 nights in Jul 2023

10/10 Excellent

Sol

Stayed 2 nights in Jul 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overlooks Sant'Agnello and our room balcony had a sea view with view of the town and mountains. The hotel has a fantastic breakfast included in our price and is located with indoor and outdoor sitting areas overlooking the sea. There is a bar and pool on the top level which we took advantage of and would recommend. The hotel has shuttle buses available to the train station and other locations. Sorrento is an about 10 minute walk which we preferred. My wife and I really enjoyed our stay and the staff were very pleasant and helpful. I would recommend the hotel to others and would myself return.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lochana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property
Stayed 8 nights in Jun 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Staff was great and shuttle was extremely helpful getting to and from downtown as it is quite a walk. Staff helped with questions we had. Pool and breakfast were fantastic.

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and pool area with amazing views. Staff were very accomodating and the shuttle bus was very convenient even though the town wasn't very far, we had our children with us and it was just a bit too hot to walk with little legs!! Would highly recommend 😊
Stayed 4 nights in May 2023

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very well maintained, friendly and well ran hotel. All the charm you'd expect in Sorrento and the staff were absolutely amazing. Nothing was too much trouble and they were passionate about you having a good time and making sure you were happy... The pool was excellent and the bar was fab. Breakfast was a mixture of back , eggs and beans while you had all the usual bread options. Delicious cakes and pastries plus the guys at breakfast made the best cappuccino. We absolutely fell in love with Hotel Cristina and can throughly recommend it to everyone. Couples, families... Everyone!
Stayed 4 nights in May 2023

10/10 Excellent

carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel with lovely views
This was the one of the best hotels we’ve stayed in. Staff were really friendly and helpful, especially the staff at breakfast. Breakfast was really good and pool area was lovely and clean. The hotel itself is a good 20 mins walk from Sorrento and along a busy main road so the courtesy bus is a real bonus. Great place for exploring Sorrento and Amalfi coast.
Stayed 6 nights in May 2023

10/10 Excellent

Amarjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, great views
Stayed 2 nights in May 2023