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Reviews of HOTEL INN DESIGN MACON NORD - ex kyriad

3 out of 5
HOTEL INN DESIGN MACON NORD - ex kyriad
3 Rue du 19 Mars 1962, Sance, Saône-et-Loire

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 118 reviews" "
Rating 8 - Good. 33 out of 118 reviews" "
Rating 6 - Okay. 37 out of 118 reviews" "
Rating 4 - Poor. 16 out of 118 reviews" "
Rating 2 - Terrible. 8 out of 118 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Young Chul, FAUST

Travelled with family
Liked: Staff & service
Need a major update and clean up
Stayed 1 night in Mar 2024
Response from Isabelle on 8 Apr 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

8/10 Good

Emmanuel

Stayed 2 nights in Apr 2024
Response from ISABELLE on 14 May 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Al limite della decenza
Punto positivo, la colazione, tanta scelta, e personale gentile. Per il resto un disastro, camere vecchie, polvere, mal funzionanti e poca pulizia. Da rifare da cima a fondo, non so come possano classificarlo 3 stelle, è da una.
Stayed 2 nights in Feb 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for taking the time to write a review about our establishment. This allows us to identify the points on which we need to improve and thus improve our quality of service. I am sorry that your experience at our establishment did not meet your expectations. Know that the satisfaction of our customers remains our top priority. Regarding the problem you reported, we have taken the necessary measures to ensure that it does not happen again. I hope that this incident has not damaged your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Sincerely Isabelle Director HOTEL INN MACON

4/10 Poor

dominique

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

6/10 Okay

Birgitta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spindelväv i taket, toahandtagen satt inte fast ej heller duschandtag eller spolning till duschen, dessutom läckte toan. Däremot var frukosten bra.
Stayed 1 night in Feb 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

4/10 Poor

irene

Travelled with partner
Niet zo best .Geen douche gordijn.Meubilair kapot.Slaapkamer gor dijn goor.Verder maar niet gekeken om te voorkomen dat je geen oog dicht doet
Stayed 1 night in Feb 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for taking the time to write a review about our establishment. This allows us to identify the points on which we need to improve and thus improve our quality of service. I am sorry that your experience at our establishment did not meet your expectations. Know that the satisfaction of our customers remains our top priority. Regarding the problem you reported, we have taken the necessary measures to ensure that it does not happen again. I hope that this incident has not damaged your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Sincerely Isabelle Director HOTEL INN MACON

10/10 Excellent

Olivier

Stayed 1 night in Feb 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

6/10 Okay

Clémence

Travelled with partner
Hôtel calme, chambre ordinaire qui suffit pour une nuit, niveau propreté ça aurait pu être mieux, il y avait une odeur de vomi et le rideau de douche n'était pas propre. Le petit déjeuner était vraiment pas terrible.
Stayed 1 night in Jan 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for taking the time to write a review about our establishment. This allows us to identify the points on which we need to improve and thus improve our quality of service. I am sorry that your experience at our establishment did not meet your expectations. Know that the satisfaction of our customers remains our top priority. Regarding the problem you reported, we have taken the necessary measures to ensure that it does not happen again. I hope that this incident has not damaged your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Sincerely Isabelle Director HOTEL INN MACON

10/10 Excellent

Michel

Stayed 1 night in Jan 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

2/10 Terrible

Félice

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Mécontentement total
Stayed 1 night in Jan 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for taking the time to write a review about our establishment. This allows us to identify the points on which we need to improve and thus improve our quality of service. I am sorry that your experience at our establishment did not meet your expectations. Know that the satisfaction of our customers remains our top priority. Regarding the problem you reported, we have taken the necessary measures to ensure that it does not happen again. I hope that this incident has not damaged your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Sincerely Isabelle Director HOTEL INN MACON

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

10/10 Excellent

Gilliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Isabelle on 7 Mar 2024
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in Macon Cordially Isabelle

8/10 Good

MARIE-CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon compromis pour 1 halte sur Mâcon.
Stayed 1 night in Dec 2023

8/10 Good

MARIE-CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon compromis !
Stayed 1 night in Dec 2023

2/10 Terrible

Teemu

Disliked: Cleanliness, property conditions & facilities, room comfort
Pettymys
Ensimmäinen huone oli pahanhajuinen (todennäköisesti homevaurio). Siitä kun valitettiin niin tietysti vastaanotossa loppui englanninkielen taito. Käännössovalluksen avulla saatiin toinen huone, joka ei haissut mutta oli loppuunkulutettu ja välttävästi siivottu.
Stayed 1 night in Dec 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Frédéric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

LAOT

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mehdi

Stayed 1 night in Nov 2023

8/10 Good

Serge

Travelled with family, Business traveller
Disliked: Amenities
Nous étions venu pour un enterrement donc vous savez l’environnement nous importe peut autrement la chambre était bien bonne literie mais la salle de bain bain à revoir c’est terminé les baignoires une douche serait mieux manque de savons distributeur à savon côté lavabo vide pas de ventilation donc énormément de condensation dans la salle de bain.Petit déjeuner parfait.
Stayed 2 nights in Nov 2023

8/10 Good

MARIE-CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire au niveau propreté.
Stayed 1 night in Nov 2023

6/10 Okay

Granet

Stayed 1 night in Nov 2023

8/10 Good

emilie

Stayed 1 night in Nov 2023

8/10 Good

david

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Propreté
Propreté à revoir ! Des insectes était mort près de la fenêtre et aération, serviette sale…
Stayed 1 night in Oct 2023

10/10 Excellent

Éric

Stayed 1 night in Oct 2023

4/10 Poor

Laetitia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
C est une honte pour un soit disant 3 étoiles , l'hygiène. J' ai eu une première chambre où il y avait plein de cheveux ou poils dans la baignoire, parterre et dans le lit ! Je l' ai signalé et la charmante dame de l'hôtel m'a proposé de changer de chambre , ce que j' ai accepté. Dans l'autre chambre c'était légèrement mieux, au moins il n' y avait pas dans le lit... Mais encore dans la salle de bain, moquette au sol sale. Il y a un sérieux problème de nettoyage dans cet hotel ! Il ne mérite absolument pas leurs 3 étoiles! Autant sur le coté hygiène que sur le matériel. Etant commerciale je voyage beaucoup dans les hotels et je n' ai jamais vu ça! Très decevant. En revanche le personnel que j' ai pû voir est très accueillant, chaleireux et sympa. C' est pour ma part, le seul point positif !
Stayed 1 night in Oct 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
très bon accueil, décoration de bon goût, chambres propres, petits déjeuners corrects, environnement calme côté champs, personnel discret, à l'écoute. Très bonne adresse à conseiller
Stayed 2 nights in Oct 2023

2/10 Terrible

nathalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

christophe

Stayed 1 night in Oct 2023

6/10 Okay

Sandrine

Liked: Room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sophie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Evelyne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Frédéric

Liked: Staff & service
Disliked: Cleanliness
Hotel un peu vieillot et mal entretenu. Mais bon, pour une nuit de passage cela suffit. Aucune connexion possible avec la WiFi libre dans la chambre.
Stayed 1 night in Sep 2023

4/10 Poor

Martine

Stayed 1 night in Sep 2023

2/10 Terrible

Félix

Stayed 1 night in Sep 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Béatrice

Hôtel que je ne recommanderais pas
Nuit calme car chambre à l’arrière avec prairie. La chambre n’était pas très propre (beaucoup de poussière) et ne pas regarder en-dessous du lit car catastrophe. Le plus décevant est le petit déjeuner à 9€ où il n’y a presque rien. Pas un morceau de fromage, juste de la confiture et du jambon d’épaule. Il faut insister pour les viennoiseries qui sont vides (mini croissants et pains au chocolat), et de la baguette.
Stayed 1 night in Aug 2023

6/10 Okay

M.

Stayed 1 night in Aug 2023

4/10 Poor

Eloïse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Passer votre chemin
Vendu comme un hôtel climatisé lors de mes recherches… noté 7/10 sur hôtels.col —> résultat pas de clim par plus de 30 degrés. Au rdc la fenêtre n’est pas sécurisée n’importe qui peut rentrer dans votre chambre donc impossible d’ouvrir la fenêtre en toute sécurité. La propreté laisse très grandement à désirer. La salle de bain est plus que vétuste et le débit au robinet est lamentable. Dire que c’est affiché 3 étoiles sur le devant de l’hôtel… très bonne blague Heureusement c’était juste pour une nuit …
Stayed 1 night in Aug 2023

2/10 Terrible

Christophe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de m……
Quel hôtel de m…… la propreté est plus qu’approximative, la poignée de la porte de la salle de bain nous est resté dans la main (plus de vis), la chambre côté route est ultra bruyante donc pas le chois que de dormir fenêtre fermée sans Clim pas même un ventilo en ses périodes chaudes, seulement 2 serviettes pour une chambre de 3 (de bain uniquement) le seul poins correct est le petit déjeuner. Je déconseille fortement même pour un arrêt transit.
Stayed 1 night in Aug 2023

6/10 Okay

Serge

Stayed 1 night in Aug 2023

8/10 Good

josiane

Stayed 1 night in Aug 2023

10/10 Excellent

Andre

Stayed 1 night in Aug 2023

8/10 Good

spijkers

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Ghislain

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Samia

Travelled with family and small children
Liked: Cleanliness, staff & service
Un peu vétuste ( salle de bain )
Stayed 1 night in Aug 2023

8/10 Good

Danièle

Stayed 1 night in Aug 2023

8/10 Good

Philippe

Stayed 1 night in Aug 2023

8/10 Good

Jean marie

Travelled with partner
Liked: Cleanliness, staff & service
L’hôtel est bien pour une nuit en transit ce qui était notre cas. Quelques petites choses à revoir au niveau technique ( la poignée sdb était cassée et la chasse d’eau ne fonctionnait pas bien) .
Stayed 1 night in Aug 2023