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Reviews of Hotel Arima & Spa

4 out of 5
Hotel Arima & Spa
Paseo de Miramon, 162, San Sebastián, Gipuzkoa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 296 reviews" "
Rating 8 - Good. 54 out of 296 reviews" "
Rating 6 - Okay. 10 out of 296 reviews" "
Rating 4 - Poor. 9 out of 296 reviews" "
Rating 2 - Terrible. 1 out of 296 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

ENIS, London

Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and swimming pool with a cool restaurant
Stayed 2 nights in Sep 2023

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peitzu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, truly luxurious
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

elias john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice had a wonderful time stayed for 10 days loved the breakfast buffet staff and property excellent
Stayed 8 nights in Oct 2023

10/10 Excellent

Danny Ka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Bryan, Maple Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel but it’s essentially in the middle of a suburban office park area. It made a good home base for exploring the Basque Countryside but if you want San Sebastián this isn’t it.
Stayed 3 nights in Oct 2023

2/10 Terrible

Igal

Stayed 1 night in Oct 2023

6/10 Okay

Casper, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and facilities. Great gym. Service could be improved.
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly with a great sense of humour. Rooms are very comfortable. Situated a little out of town, the surroundings are very restful. Vented of San Sebastián is a short bus ride.
Stayed 4 nights in Sep 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Welcoming professional reception, as were the bar and restaurant staff. Nice food in the evening and breakfast. Comfy bed. The building is getting a little dated and bits need replacing, but it would not stop me staying here again.
Stayed 1 night in Sep 2023

6/10 Okay

Jenny

Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay here. I was a little worried it wouldn’t be kid friendly but it was great. It’s quite it’s certainly not a kids running around noisily place but they are very welcome. It’s about 10-15 min from centre and beach, we drove and used the bus which was super easy and cheap. The hotel location is beside a beautiful forest that has nice walking / running trail. Breakfast was great and everything was so affordable, hotels so often over charge but drinks at the pool were no more that anywhere else. Wouldn’t hesitate to book again. Area around lost 1 star simple because it’s a business area with not much to do but the bus makes this no issue.
Stayed 4 nights in Aug 2023

10/10 Excellent

Saranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great medium sized establishment in the forest area just outside central San Seb. Taxi or bus required for getting into town. Really helpful staff and great service recieved in all areas. They were difficult to contact via Expedia but fine via email and face to face. We had a junior suite which was large and modern. If being very picky we had some very slight wear and tear in our room, and a rogue hair in our shower cubicle, that I hope maintenance keep on top of as the ambiance of the hotel and spa has a lovely spacious and calm vibe. Nothing detracted from the experience, but with such a modern establishment any blemish however small will be more apparent. Decent restaurant and relaxing spa. Gym was well stocked and clean. Hotel car park is underground, clean and secure from the street though can be accessed via the lobby. Very late at night you may have a wait for a taxi to return from town. We would definitely stay here again away from the busy city centre, especially if driving to San Sebastian.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay at Arima. The parking was very easy and €10 beneath the hotel in the underground car park. Check-in staff friendly and the guest services gentleman was incredibly helpful even booking us an evening meal reservation in the town. Wonderful service. The bus into town runs every 10 min from outside the hotel. Room very clean and eco-friendly. Plenty of complementary toiletries to use for the stay. Roof top pool amazing although the water was far too cold to swim in it with a child unfortunately. Hospital just around the corner. Thank you for a wonderful stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2023

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to go and relax and it is not far from the center of San Sebastián
Stayed 1 night in Jul 2023

10/10 Excellent

Christina, Ferndale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 3 nights in Jul 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel
Perfect hotel for a few days in San Sebastián. Great modern design. Easy access to the centre via local bus, nice to leave the car behind (under ground parking with charging points). Rooms are small but well thought out with attractive decor nice big mirrors and great showers. Breakfast was good but often busy with hard working staff rushing to keep up, perhaps they need one more staff member to help them out. The spa is good although we were unable to book a massage, maybe we should have booked in advance for this. The roof top pool is also lovely for chilling out. Lovely wooded walk to rear of hotel. Don’t miss the Chillida Leku sculpture park 5 mins drive away. Only complaint would be the odd bedding system with open ended pillow cases and sheets rather than duvet covers. A suggestion would be to serve snacks and light meals in the rooftop pool area along with drinks. Noemi Heinrich is an outstanding member of staff, extremely helpful, thank you
Stayed 3 nights in Jun 2023

10/10 Excellent

Chantel

Stayed 2 nights in May 2023

10/10 Excellent

margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast!
Stayed 2 nights in Apr 2023

10/10 Excellent

Christian, Santa Cruz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Miho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sustainable Lodging with Superb Services
Superb! We selected this hotel for its mindful sustainability practice in every area of its property and services - from the building itself, its energy sourcing, waste management and to food services, ALL of it. Truly an oasis on the hill away from the hustle bustle of the town. It really is a quiet retreat and I will be sure to return!
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Arima
Great stay. Nice and quiet, good breakfast until 1100. Room had lovely bath. Close to city centre on regular bus route.
Stayed 3 nights in Aug 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel wonderful design The food was excellent from the breakfast, deli cafe and evening restaurant. For top pool with far reaching views. Beautiful walks next to the hotel to enjoy. Only small disappointment was the €25 charge each to use the sauna We will definitely come back next year. Loved the hotel.
Stayed 5 nights in Aug 2022

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! Modern, quite, big spaces, carefull in every detail. The personnel was really great at their service! We loved it! Thank you!
Stayed 1 night in Jul 2022

10/10 Excellent

Fay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel with fantastic rooftop pool, staff were brilliant and breakfast buffet was delicious.
Stayed 3 nights in Jul 2022

10/10 Excellent

ARNULFO

Stayed 3 nights in Jun 2022

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant too. Walk in the woods!
Stayed 4 nights in Jun 2022

10/10 Excellent

jaime

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great! Nice staff all over Had a great time
Stayed 3 nights in May 2022

8/10 Good

Jessie

Stayed 2 nights in May 2022

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Almost perfect
Perfect hotel, perfect location but just one thing let the whole team down. We arrived on our first day and wanted to chill out, and have an evening meal. We went down to the restaurant and asked for a table, we were told to wait and so we did. After sometime we asked again for a table and we were told to wait? This was getting a little tiresome by now, they were busy but had plenty of empty tables ready? We asked for a third time and they sat us down, that was it? We had to go to the bar to ask for a menu, this was online so no problem. And so we had a look and sat waiting for service? Eventually we had to ask the bar lady again for some service, she came and took our order and from that point onwards everything was shall we say normal service. The food was great but the service was poor so overall I gave the hotel a medium score for service, but by contrast the breakfast service was excellent in every way. We did report the issue to the manager.
Stayed 3 nights in Sep 2021

10/10 Excellent

Alex

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is eco friendly. There is an element of zen and relaxation. Rooms are clean and comfortable and the shower is the best feature!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay, both awesome
2nd time and it has been an absolute pleasure, great facility
Stayed 1 night in May 2021

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Very good hotel located in a quiet area and yet with convenient bus link to central San Sebastien. Excellent kitchen and friendly staff.
Stayed 1 night in Apr 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Houda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Sheng-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Lots of gadgets in the room. Staff was very helpful and friendly. Parking is a little confusing.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a great location, nice walks, very quiet and easy to access. Staff were fantastic - reception, bar, breakfast and our room support staff. They were all friendly, professional, approachable and helpful at all times. Bedroom superb, well furnished, comfortable bed with an excellent bathroom (which meets my go to standard - a superb shower!). We will definitely be using the hotel again in the future.
Stayed 5 nights in Feb 2020

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Just a great place to stay
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean room and big bathroom. Parking lot big.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel. Breakfast was excellent.
Stayed 1 night in Nov 2019