The check in was an absolute nightmare. The lady at the front desk was rude, disrespectful and unhelpful. She completely refused to check me in even though my name was the one on the reservation and kept asking me for my wife to be present because she was the owner of the Expedia account. I explained to her my wife was at a meeting and was joining me later in the evening that is why my name was on the reservation. She refused to check me in even though I showed her the reservation. I even offered to cancel that reservation and pay her onsite for a new room and she refused. It was a total waste of my time and very disappointing experience