All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Property seemed to be ok, ABSOLUTELY NO REGARD FOR HANDICAPPED GUESTS!!!!! FOR THAT REASON WE WILL NEVER GO AGAIN OR RECOMMEND TO FRIENDS I R FAMILY. CANT UNDERSTAND WHY PROPERTY WOULD NOT BE SUITABLE FOR THE HANDICAPPED. ORDERED HOT COFFEE, RECEIVED COLD COFFEE & NO MICROWAVE IN ROOM. ALSO REQUESTED CREAM & RECEIVED NONE.
The staff is great!!! The rooms are nice and property is nice. Only bad thing is if you stay on thr bottom floor make sure there are no kids on thr top room. Kids running around and banging everything and slamming doors.
Asi (believe her name is) was very helpful and friendly. Got two complementary welcome drinks and something special for being my birthday. Kayak rental is right by the lake view rooms. There are 2 pools that i saw and 2 jacuzzi. Music and towels available
Violeta
Stayed 1 night in Apr 2024
10/10 Excellent
Mary Denise
27 Apr 2024
Our room has a nice view
Mary Denise
Stayed 1 night in Mar 2024
10/10 Excellent
Sebastian
Travelled with family and small children, Travelled with partner
Our family enjoyed the amenities offered by this resort such as the kayak, paddle boat, bike rides etc. the dining was amazing at the Italian restaurant next door to the resort.
Great place right on Lake San Marcos! Loved the swimming pools and the hottub as well as the Italian restaurant right next door!
Bren
Stayed 1 night in Apr 2024
8/10 Good
Jackin, Imperial
Travelled with family
8 Apr 2024
Liked: Cleanliness, staff & service, amenities
The place is beautiful and very clean but i did not like that there was a humming noise in my room that was constant. I thought it was the a/c or a machine but no, it was humming 24/7
Also, i like a dark room in the morning. I pulled the shades but the sun light comes in through the ceiling sky windows.
But i look forward to stay there again.
Jackin
Stayed 1 night in Apr 2024
10/10 Excellent
Wilfred
7 Apr 2024
Wilfred
Stayed 1 night in Apr 2024
Response from Front Office Manager on 21 May 2024
Thank you for staying with us! We appreciate your feedback.
6/10 Okay
Martina
7 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Martina
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 21 May 2024
Thank you for staying with us and we would appreciate your feedback. Please let us know how we can do better for your next trip, thank you.
6/10 Okay
La Donna
6 Apr 2024
Liked: Staff & service
No hot water.
La Donna
Stayed 1 night in Apr 2024
4/10 Poor
Tobin
Travelled with family
6 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Poor water pressure, hot water lasted 2 minutes, pool hours too short, drip coffee served cold (from a pay cafe), and someone tried to climb into second story room from parking lot