Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews of Avenue Inn Downtown San Luis Obispo

2.5 out of 5
Avenue Inn Downtown San Luis Obispo
345 Marsh St, San Luis Obispo, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Teddy, Harbor City

Travelled with family
Liked: Cleanliness
The property has clean rooms
Stayed 1 night in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family Staff was so accomadating. I missed my train however, and they still charged me for (1) night stay, even though it wasn't my fault [AMTRAK}
Stayed 2 nights in May 2024
Response from Customer Care Team on 23 May 2024
Dear David, we apologize for any inconvenience caused by the situation with your train and the charges incurred. Our aim is always to provide exceptional service and accommodate our guests' needs to the best of our ability. However, as per our policy, missed reservations are subject to charges, and we regret any frustration this may have caused. Your feedback is important to us, and we will review our policies to see if there are any adjustments we can make to better handle such situations in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

skylar, Camas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest local motel I have stayed at in a very long time.
Stayed 1 night in May 2024
Response from Customer Care Team on 22 May 2024
Dear Skylar, we're thrilled to hear that you had such a positive experience during your stay with us! Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that you found our motel to be the nicest one you've stayed at in a long time. We appreciate your kind words and hope to have the opportunity to welcome you back for another fantastic stay in the future. Thank you for choosing to stay with us!Best Regards, Avenue Inn Customer Care Team

8/10 Good

David, Kirkland

Liked: Amenities
Classic well maintained historic motel👌
Stayed 1 night in May 2024
Response from Customer Care Team on 21 May 2024
Dear David, thank you for your kind feedback! We're delighted to hear that you appreciated our classic, well-maintained historic motel. We take pride in preserving the charm and character of our property while ensuring a comfortable stay for our guests. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Ernesto, La Mirada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and polite. The location is near everything. Will definitely stay here again.
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Dear Ernesto, thank you for sharing your experience with us! We're delighted to hear that you had a positive stay and that you found our staff to be great and polite. It's fantastic that our convenient location near everything met your needs, and we're thrilled to know that you plan to stay with us again in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Mirna, Aliso Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and super easy
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Dear Mirna, thank you for your positive feedback! We're thrilled to hear that you found our hotel to be friendly and your experience super easy. Your satisfaction is our top priority, and we're delighted to have provided you with a seamless and enjoyable stay. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best Regards, Avenue Inn Customer Care Team

8/10 Good

Deric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, room too small in my opinion.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 14 May 2024
Dear Deric, thank you for your valuable feedback. We're pleased to hear that you found our room nice, although we regret that it did not fully meet your expectations in terms of size. Your comments are important to us, and we will consider them as we strive to enhance our guests' experience. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Sumner

Nice room great shower close walking to downtown and reasonable for a test station
Stayed 2 nights in May 2024
Response from Customer Care Team on 14 May 2024
Dear Sumner, thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay, especially our comfortable rooms, refreshing showers, and convenient location near downtown. Providing a pleasant experience at a reasonable price is always our goal, and we're thrilled to know we met your expectations. Should your travels bring you back to the area, we'd love to welcome you again for another enjoyable stay.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Emma

Stayed 3 nights in May 2024

10/10 Excellent

Jeff, Bakersfield

Liked: Cleanliness, property conditions & facilities
Best place for the price this near downtown SLO!
Stayed 1 night in May 2024
Response from Customer Care Team on 7 May 2024
Dear Jeff, we're thrilled to hear that you found our hotel to be the best place for the price near downtown SLO! Providing great value and a comfortable experience for our guests is our priority, and we're delighted that we met your expectations in this regard. Your satisfaction is important to us, and we truly appreciate your positive feedback. If there's anything else we can do to make your next stay even more enjoyable or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Elsa A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in May 2024
Response from Customer Care Team on 7 May 2024
Dear Elsa, we're thrilled to hear that you had a great stay with us! Providing a positive experience for our guests is our top priority, and we're delighted that we met your expectations. Your satisfaction is important to us, and we truly appreciate your kind words. If there's anything specific you enjoyed or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!Best Regards, Avenue Inn Customer Care Team

8/10 Good

Albert

Stayed 1 night in May 2024
Response from Customer Care Team on 25 May 2024
Dear Albert, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit. Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Care Team on 7 May 2024
Dear Christina, your perfect rating means the world to us! We're thrilled that you had such a wonderful experience during your time at our hotel. We look forward to having you back with us soon. Best Regards, Avenue Inn Customer Care Team

8/10 Good

Kimberly

Travelled with partner
Very clean. Great location but it is loud due to close proximity to the freeway. Will bring earplugs next time!
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 3 May 2024
Dear Kimberly, we're glad to hear that you found our hotel to be very clean and in a great location. However, we apologize for any inconvenience caused by the noise from the nearby freeway. Bringing earplugs is a great idea for your next stay, and we'll do our best to ensure the rest of your experience is enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back! Best Regards, Avenue Inn Customer Care Team

8/10 Good

Anthony, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Area is safe and convenient to Downtown SLO.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 3 May 2024
Dear Anthony, we're pleased to hear that you found our location safe and convenient for exploring Downtown SLO. It's always our priority to provide a comfortable and secure environment for our guests. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope you have a wonderful time exploring the area!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. A bit of a throwback in style.,
Stayed 1 night in May 2024
Response from Customer Care Team on 3 May 2024
Dear Michael, It's great to hear that you found our hotel convenient for your needs. We aim to provide a comfortable and convenient experience for all our guests. As for the throwback style, we appreciate your feedback and are always looking for ways to improve and modernize our facilities while still maintaining our unique charm. If there's anything specific you think we could improve upon, please feel free to let us know. We hope you had an enjoyable stay overall! Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, close parking to room, wonderful and helpful staff. Great location. I would definitely stay here again!!!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 3 May 2024
Dear Tamara, we're thrilled to hear that you had such a positive experience during your stay with us! Providing a quiet, clean, and comfortable environment for our guests is our top priority, and we're delighted that you found our accommodations to meet your needs. We're also glad that you appreciated the convenience of our parking and the helpfulness of our staff. Thank you for your kind words, and we can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Angel, Paso Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily walkable to most downtown restaurants, bars, and restaurants. The place is clean, safe, and conveniently located. Rooms are very clean and quiet.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 3 May 2024
Dear guest, we're thrilled to hear that you found our inn to be conveniently located and easily walkable to downtown restaurants, bars, and attractions! Providing a clean, safe, and convenient environment for our guests is our top priority, and we're delighted that you enjoyed your stay with us. We're glad to know that you found our rooms to be very clean and quiet, contributing to a comfortable stay. Thank you for your positive feedback, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Right off the freeway and less than a mile walk to shops and restaurants. Go to the cute coffee shops in Garden. Walkable Clean rooms, great staff. Economic
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 2 May 2024
Dear Michelle, we're thrilled to hear that you enjoyed our convenient location and found our rooms clean and comfortable. It's always our goal to provide a pleasant and affordable stay for our guests. Thank you for highlighting our staff's excellent service. We hope to welcome you back again soon for another enjoyable stay!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Satin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really nice and even called to let me know that the front office would be closed after 10pm but just call the number on the sign on lobby door to get my key. Everything was good!
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 29 Apr 2024
Dear Satin, we're delighted to hear that you had a positive experience with our hotel staff and appreciated our communication about after-hours check-in. Providing excellent service and ensuring our guests' convenience is our priority, and we're thrilled that everything went smoothly for you. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the walkability to the downtown area and restaurants.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 2 May 2024
Dear Sue, we're delighted to hear that you enjoyed the convenience of our location and the nearby downtown area and restaurants. Providing easy access to local attractions and amenities is always our goal. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable experience!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming. The accommodations were very complete, including coffee maker, refrigerator, micro oven, shampoo, soap, conditioner, hair blower, good safety bars in the shower, and other available items. The price was reasonable, too.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Dear John, we're thrilled to hear that you had a pleasant experience during your stay with us! Thank you for highlighting our welcoming staff and the comprehensive amenities we offer in the rooms. We're glad you found everything you needed for a comfortable stay, and we appreciate your compliments on our reasonable pricing. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way again.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

kan man

Stayed 1 night in Apr 2024
Response from Customer Care Team on 14 May 2024
Dear guest, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Avenue Inn Customer Care Team

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a horrible smell!!! Was not offered a different room and NO REFUND! TERRIBLE PLACE!!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 23 Apr 2024
Dear William, we're deeply sorry to learn about your disappointing experience during your recent stay. Please accept our sincerest apologies for the unpleasant odor you encountered in your room. Providing a comfortable and enjoyable stay for all our guests is our utmost priority, and we regret that we did not meet your expectations in this regard. Your feedback is invaluable, and we will handle this issue promptly to ensure it is resolved for future guests. We understand the importance of offering alternative accommodations when issues arise and will review our procedures to prevent such situations from recurring. We truly appreciate your feedback and hope to have the opportunity to make amends and welcome you back for a more satisfactory experience in the future. If there's anything further we can do to assist you, please don't hesitate to reach out.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Candyce

Liked: Cleanliness, staff & service, property conditions & facilities
Need more parking
Stayed 1 night in Apr 2024
Response from Customer Care Team on 22 Apr 2024
Dear Candyce, thank you for your feedback regarding parking availability. We understand the importance of convenient parking for our guests and will certainly consider your suggestion as we evaluate our facilities and make improvements. We're always looking for ways to enhance the guest experience, and your input helps us in that endeavor. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your patronage and hope to welcome you back again soon.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Christy

Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 May 2024
Dear Christy, thank you for rating us with a perfect review. We're thrilled to see that you enjoyed your stay at our hotel. Your support and feedback inspire us to provide the best service to our guests. We look forward to welcoming you back on your next visit!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Donna, Arp

Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 May 2024
Dear Donna, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Benjamin Mendoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very accessable to downtown, shopping, and restaurant.
Stayed 6 nights in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Benjamin, thank you for your kind words about our excellent customer service and convenient location near downtown, shopping, and restaurants! We're thrilled you enjoyed your stay. Regarding concerns about cleanliness, property conditions, and facilities, we take feedback seriously and will handle these issues promptly to ensure a better experience for our guests. We appreciate your feedback and hope to welcome you back soon for an even more enjoyable stay!Best Regards, Avenue Inn Customer Care Team

6/10 Okay

Howard

Business traveller
Liked: Cleanliness
This hotel is clean and you do get what you pay for; a clean comfortable bed, a clean shower, and clean towels. Although this is nice, I did not feel like a welcome traveler. I was handed a copy of my check-in form which stated, a $25.00 fee charged "per hour" for late checkout. For people driving Electric Vehicles, there are 2 "Pay Per Use" J772 slow-charging plugs. I have stayed at many hotels where EV charging is "FREE".I stayed 2 nights and on both mornings I woke up feeling "Tense and not rested. I could also sense the property cameras watching my every move.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Howard, we appreciate your feedback regarding the cleanliness of our hotel and the comfort of our amenities. However, we're truly sorry to hear that you didn't feel like a welcomed traveler during your stay. We apologize for any discomfort caused by the late checkout fee and the lack of complimentary EV charging. Rest assured, we'll consider your comments as we continuously strive to improve our services. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate and comfortable. The front desk help was not very friendly, but not rude. The hotel is within walking distance of the historic downtown, which was great!
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Anthony, we're delighted to hear that you found your room immaculate and comfortable during your stay with us. However, we apologize if the front desk assistance did not meet your expectations in terms of friendliness. We always strive to provide exceptional service to all our guests, and we regret if we fell short in this regard. It's fantastic to know that you enjoyed the convenience of our hotel's location within walking distance of historic downtown—that's one of the highlights we love to offer our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location close to downtown and the freeway. Always clean and well maintained.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Matthew, we're delighted to hear that you enjoyed your stay with us and found our location convenient and our facilities well-maintained. Providing a clean and comfortable environment for our guests is a top priority for us, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Molly

Stayed 2 nights in Mar 2024
Response from Customer Care Team on 23 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

jeffrey

Response from Customer Care Team on 2 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Robert, San Luis Obispo

Stayed 1 night in Mar 2024
Response from Customer Care Team on 22 Apr 2024
Dear Robert, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Avenue Inn Customer Care Team

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing host, quiet and extremely clean
Stayed 1 night in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear Xavier, thank you for your kind words! We're thrilled to hear that you had an amazing experience with us and that you found our host to be exceptional. Providing a quiet and impeccably clean environment for our guests is a top priority, and we're delighted that we could exceed your expectations in this regard. Your satisfaction means the world to us, and we truly appreciate your feedback. We can't wait to welcome you back for another wonderful stay in the future!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

David, Arden

Business traveller
Made last minute reservation and staff was great upon arriving and room was nice and clean.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear David, thank you for sharing your experience with us! We're delighted to hear that our staff provided excellent service during your last-minute reservation and that you found your room to be nice and clean upon arrival. Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your stay even more enjoyable in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Hao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walk distance to downtown. Everything is great except the shower head doesn’t work well. It’s the type set on the ceiling, not flexible to adjust the mode and it’s too high for me. Other than that, our stays were great.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear Hao, thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and found our location convenient for exploring downtown. Your comments regarding the shower head are duly noted, and we apologize for any inconvenience this may have caused. We will certainly look into options for improving the shower experience for our guests, including potentially adjusting the height or installing more adjustable shower heads. We appreciate your valuable input, and we hope to welcome you back for another great stay in the future.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. walking distance to the old town. Close to freeway but peaceful and quiet for the entire stay. Room space is not that big but everything is very tidy and clean.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Joy, we're thrilled to hear that you enjoyed our hotel's fantastic location, conveniently close to the old town and freeway access, yet still offering a peaceful and quiet atmosphere throughout your stay. Providing a comfortable and clean environment for our guests is paramount to us, and we're delighted that you found everything to be tidy and well-maintained, despite the room space not being expansive. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and having a window in the bathroom was a big plus for me. The filter in the air conditioning heating unit was very clean also. I will definitely stay here again
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 12 Mar 2024
Dear Chris, thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our rooms clean and appreciated the added benefit of a window in the bathroom. Maintaining a comfortable and hygienic environment is essential, and we're delighted that we could meet your expectations. Your kind words encourage us to continue providing excellent service. We look forward to welcoming you back on your next visit and thank you for choosing us.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 6 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avenue Inn is a real find in the quaint town of San Luis Obispo! With easy access to Hwy 101, it lands you quickly from your journey and lets you settle in quickly with efficient staff. Ready to take on the town, you can walk or drive to shopping, dining, and tourist attractions, and return to rest for your next SLO outing. A lovely enclave for a home away from home vacation experience!
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 5 Mar 2024
Dear Alexis, thank you for taking the time to share your wonderful experience at Avenue Inn in San Luis Obispo! We're thrilled to hear that our convenient location and efficient staff contributed to your pleasant stay. It's fantastic that you found our inn to be a lovely enclave for a home-away-from-home vacation experience. We strive to provide a welcoming and comfortable environment for our guests, and we're delighted that you enjoyed the ease of access to the town's attractions. We appreciate your kind words and look forward to the pleasure of hosting you again for your next SLO outing. Thank you for choosing Avenue Inn!Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Julie

Stayed 1 night in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear Julie, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Katherine

Stayed 1 night in Mar 2024
Response from Customer Care Team on 23 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Angel, Paso Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in downtown hiding in plain sight.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 5 Mar 2024
Dear Angel, thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be in the best location, right in the heart of downtown. Our team works hard to provide a comfortable and convenient experience for our guests, and we are pleased to know that you enjoyed your stay. If you have any suggestions or specific comments on how we can make your next visit even better, please feel free to share. We look forward to welcoming you back for another great stay.Best Regards, Avenue Inn Customer Care Team

8/10 Good

Candace, Trabuco Canyon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for a quick visit to SLO. Manager and staff are always so friendly. Rooms are basic but very clean and nice.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 5 Mar 2024
Dear Candace, thank you for your kind words and for choosing our hotel for your recent visit to SLO. We are delighted to hear that you found our manager and staff to be friendly, and we appreciate your positive comments about our clean and comfortable rooms. Our team strives to provide excellent service to all our guests, and it's always rewarding to receive such positive feedback. We look forward to welcoming you back for another pleasant stay the next time you're in the area.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

floyd

Liked: Cleanliness, amenities
Absolutely wonder staff Helpful and polite
Stayed 1 night in Jan 2024
Response from Customer Care Team on 28 Feb 2024
Dear Floyd, thank you for choosing our hotel for your stay, and we appreciate your positive comments about our staff. It's wonderful to hear that our team was helpful and polite during your visit. We strive to provide exceptional service, and your feedback encourages us to continue our efforts. If there's anything specific you'd like to share about your experience or if there are areas where we can improve further, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Habibah

Stayed 2 nights in Feb 2024
Response from Customer Care Team on 21 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a night
A nice place to stay for one night on the road. Everything was clean, decent bedding. I was on the first floor and heard the person upstairs walking around. Friendly staff.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Gail, thank you for choosing to stay with us and taking the time to share your feedback. We're glad to hear that you found our hotel to be a nice place for a one-night stay, with clean facilities and friendly staff. We apologize for any noise disturbances from the upstairs, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards, Avenue Inn Customer Care Team

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great basic hotel with friendly staff. Room was very clean and in good condition
Stayed 1 night in Feb 2024
Response from Customer Care Team on 22 Feb 2024
Hi Monique,Thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you had a great experience at our hotel and that you found our staff to be friendly. It's wonderful to know that you were pleased with the cleanliness and condition of your room. Providing a comfortable and welcoming environment is our top priority, and we're delighted that we met your expectations. Your satisfaction means everything to us, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards, Avenue Inn Customer Care Team