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Reviews of Residence Inn by Marriott Milpitas Silicon Valley

3 out of 5
Residence Inn by Marriott Milpitas Silicon Valley
1501 California Cir, Milpitas, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 549 reviews" "
Rating 8 - Good. 117 out of 549 reviews" "
Rating 6 - Okay. 36 out of 549 reviews" "
Rating 4 - Poor. 4 out of 549 reviews" "
Rating 2 - Terrible. 9 out of 549 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney, Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the rooms are laid out-separate buildings/options for 2 room suites. Very clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Jianhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a wonderful place, i would definitely stay there again, and would recommend all my friends to stay there.
Stayed 4 nights in May 2024

10/10 Excellent

ARIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have anything negative to say, all the staff were really friendly and the breakfast was good.
Stayed 1 night in May 2024

8/10 Good

Lladira

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024

10/10 Excellent

Jose, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was as an easy, place was nice and clean. Very accessible. Quiet at night. Easy access to freeway.
Stayed 2 nights in May 2024

10/10 Excellent

donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean and staff was helpful to our needs.
Stayed 1 night in May 2024

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in service at front desk
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a kitchen with a full refrigerator and dish washer! I got it last minute for an awesome price so it was a no brainer. Why go with a little hotel room when you can basically have an apartment?
Stayed 2 nights in May 2024

10/10 Excellent

Jiawei

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sowjanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well maintained and feels like a home away from home. Our family stayed at this property since 15 yrs in all our vacations.
Stayed 2 nights in May 2024

10/10 Excellent

Johanna

Liked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Apr 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, this place saved my family vacation when another provider failed on the contract. I was able to book very easy. The employees were impressively professional and accommodating. Highly recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

CARLOS

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were clean, quiet, and the staff top to bottom was about as kind and thoughtful as you can imagine.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is fine. The few times I have stayed there have been great. My only complaint is the elevator. Either the elevator needs maintenance or needs new parts
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Di

Stayed 2 nights in Jan 2024

10/10 Excellent

ma eugenia

Travelled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean property and the staff was excellent in all ways, breakfast good and for the price it was worth it!
Stayed 3 nights in Jan 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Richelle, Stockton

Stayed 1 night in Jan 2024

10/10 Excellent

Hideo

Stayed 4 nights in Dec 2023

10/10 Excellent

Lima

Travelled with family
Liked: Staff & service
Holiday away from home
Check in was excellent, customer service was spot on, the room was ok, shower was not clean at all, there were still hair in the shower and the oven was definitely not clean at all, it started smoking from whatever that spilled in the oven from previous tenants. House keeping really needs to be looked at.. especially the cleanliness of the rooms.
Stayed 2 nights in Dec 2023

8/10 Good

Bao

Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Huachao

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

8/10 Good

louise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Pet friendly was our number one priority. This hotel is that but also clean and well run. As with most big cities you have to drive to get anywhere but we expected this. Will absolutely stay here again when visiting family.
Stayed 2 nights in Nov 2023

10/10 Excellent

Margarita

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Thinh

Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You rock
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service from this hotel. Tony was kind and took time to listen to us. The ladys from the breakfeast area, were VERY friendly and kind. They always asked us if we needed anything and took our used dishes when we finished eating.
Stayed 2 nights in Sep 2023

10/10 Excellent

bubble

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, nice and friendly staff
Stayed 1 night in Sep 2023

2/10 Terrible

Cecilia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hall ways smell really bad like an old building. Carpet needs to be replaced and they need to do something about the ants. They were everywhere and got in out stuff and food. There were some in the bathroom too. Not good for the price.
Stayed 1 night in Aug 2023
Response from Lance Greco on 27 Aug 2023
Hello I am so sorry to hear about your experience at our hotel. Your overall stay seems to have been well below our normal high standards.. I humbly apologize and please contact me when you have a couple of free minutes… Please email me at Lgreco@pahotel.com or call me at 408-941-9222 and ask for Lance, the General Manager. I definitely want to make sure you are taken care of and would love to have you come back and stay with us again the next time your travels bring you back to the area… I look forward to hearing from you, and I hope you have a great day!Lance Greco General Manager

10/10 Excellent

Hideo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for upgrading to 2 bed rooms!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Will stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cheryl, Turlock

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom suite. The property was very clean, beds were super comfy. We LOVED that each bedroom had a full bathroom in it. I've never seen that before. It made 4 teeenage girls getting ready for the Taylor Swift concert much easier. We will definitely stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so helpful and friendly!
Stayed 1 night in Jun 2023

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the customer service and all the staff were so courteous and friendly. We especially loved the breakfast smoothies that the kitchen staff served so caringly. Cannot wait to go back to Residence Inn at Milpitas.
Stayed 9 nights in Jun 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The Hotel was great. Entire property was clean and staff were wonderful. The continental breakfast was outstanding with everything fresh and tasty. Great variety too. Room was very clean and comfortable. felt like home.
Stayed 3 nights in Jun 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing (very personable and helpful), our room was cleaned everyday, breakfast was tasty and the property felt safe. Would stay again!
Stayed 8 nights in May 2023

10/10 Excellent

Jagmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family stay
Stayed 1 night in May 2023

10/10 Excellent

Danielle, Pinole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay- my daughter and I! The front desk was so helpful, kind and professional. Check in was super easy. Parking was perfect. Only downside was the elevator broke on day 2, and was not fixed during our stay- we were on the 3rd floor. Thankful to housekeeping and the front desk who carried our bags down the stairs and placed on the trolley for. She went as far as pushing it to our car to load. Highly recommend
Stayed 3 nights in May 2023