Free daily buffet breakfast
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Reviews of Hyatt Place San Jose Airport

3 out of 5
Hyatt Place San Jose Airport
82 Karina Court, Airport, San Jose, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 965 out of 1444 reviews" "
Rating 8 - Good. 293 out of 1444 reviews" "
Rating 6 - Okay. 89 out of 1444 reviews" "
Rating 4 - Poor. 51 out of 1444 reviews" "
Rating 2 - Terrible. 46 out of 1444 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anavel Mandujano

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, professional and helpful. Very clean room.
Stayed 1 night in May 2024
Response from Owner on 24 May 2024
Sylvia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Theres not really alot around it but dennys and a liquor store bit theu jabe a transit in front that takes u everywhere for $2 bucks u can beat that we went to san pedro market area with lots of food places it waa awesome
Stayed 2 nights in May 2024
Response from Owner on 24 May 2024
Gina, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW architecture, which is a rare sell in SJ area
Stayed 2 nights in May 2024
Response from Owner on 24 May 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE ONLY SMALL ISSUE WAS MISSING A FEW DAYS MAKING UP THE ROOM, WE HAD TO CALL FOR TOWELS. OTHER THAN THAT SMALL ISSUE.. ALL WAS FINE
Stayed 5 nights in May 2024
Response from Owner on 24 May 2024
Roger, thank you very much for your feedback! We hope to serve you again in the future.

8/10 Good

Georgia

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Owner on 23 May 2024
Georgia, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great. Front staff were friendly and courteous. The room was big and very clean. Only thing is with 5 people it gets pretty muggy in there and the fan didnt seem to want to stay on. We couldnt get the room to cool down. The pool was good except it was very cold not heated. The area atound the hotel was nice easy walk to the light rail. Not much for food around the area. Overall great hotel with great breakfast
Stayed 4 nights in May 2024
Response from Owner on 23 May 2024
Amber, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Kevin, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Owner on 21 May 2024
Kevin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Owner on 16 May 2024
Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Hilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and staff is very friendly!
Stayed 1 night in May 2024
Response from Owner on 13 May 2024
Hilda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Owner on 8 May 2024
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Edith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel
Stayed 2 nights in May 2024
Response from Owner on 6 May 2024
Edith, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Kirby

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Owner on 6 May 2024
Kirby, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

tanya

Nice, great service, free breakfast and close to the Stadium with lots of food and stores nearby.
Response from Owner on 6 May 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Apr 2024
Response from Owner on 25 Apr 2024
Leslie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Lesieli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very efficient and helpful. Location is very close to the San Jose airport and convenient distance to downtown San Jose if you prefer not to stay downtown. We plan to stay here again with our future trips to San Jose.
Stayed 1 night in Apr 2024
Response from Owner on 23 Apr 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Excellent

Jose Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check out process was very easy and user friendly! We had a great time at the hotel and enjoyed everything they had to offer us in the time we stayed there!
Stayed 2 nights in Apr 2024
Response from Owner on 22 Apr 2024
Jose, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 Excellent

Deborah, Yakima

Stayed 1 night in Apr 2024
Response from Owner on 9 May 2024
Deborah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Loved my stay! However, the AC was rather weak.
Stayed 1 night in Apr 2024
Response from Owner on 18 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Rodolfo

Travelled with family
Liked: Amenities, property conditions & facilities
Nice facility
Stayed 1 night in Apr 2024
Response from Owner on 15 Apr 2024
Rodolfo, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight accommodations after flight from Ohio
Stayed 1 night in Apr 2024
Response from Owner on 11 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Emma

Travelled with family, Travelled with partner
I stayed at this property for 5 days with my fiancé and my mom. The first couple of days were nice but towards the end of our stay it was not as nice. They did a fire alarm test whilst we were there and it lasted longer than half an hour resulting in us moving to our vehicle to wait for the test to end. The walls were pretty thin to where we could hear the couple in the room next to us having their intimate time.
Stayed 4 nights in Apr 2024
Response from Owner on 11 Apr 2024
Emma, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

4/10 Poor

Lao, Tukwila

Stayed 2 nights in Apr 2024
Response from Owner on 30 Apr 2024
Thank you for taking the time to review us. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Celia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, really clean. Staff was great breakfast was good and had variety.
Stayed 1 night in Apr 2024
Response from Owner on 8 Apr 2024
Celia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

jason gonzales and angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Owner on 8 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Yolanda

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Owner on 5 Apr 2024
Yolanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Owner on 22 Apr 2024
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Friendly staff. Restaurant on site. Close to airport.
Stayed 1 night in Mar 2024
Response from Owner on 2 Apr 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

minh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
$15 parking fee per night.
Stayed 1 night in Mar 2024
Response from Owner on 2 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Luis, Ceres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Luis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Elaine

Stayed 4 nights in Mar 2024
Response from Owner on 1 Apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Jo

Don’t forget to reserve your airport shuttle IN ADVANCE! They fill up. Many hotels have eliminated airport shuttles, so the few that remain are popular. Reserve in advance!
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall was happy with the accommodations, however our next door neighbor had dogs that barked periodically throughout the night and morning. Needless to say it was unexpected and made for disrupted sleep and a tired day.
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Valeria, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Owner on 1 Apr 2024
Paul, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Lisette, Dos Palos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged 50 dollars for parking for ONE night which was a little absurd based on the pricing I paid for the stay. Clean hotel and quiet area but that parking price is not it.
Stayed 1 night in Mar 2024
Response from Owner on 28 Mar 2024
Lisette, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024
Response from Owner on 26 Mar 2024
Steven, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Owner on 26 Mar 2024
Alex, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Owner on 22 Mar 2024
Carla, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

ABNEL, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and safe environment, clean rooms. Buffet breakfast is great!
Stayed 1 night in Mar 2024
Response from Owner on 19 Mar 2024
Abnel, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Terrible

Donald

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had problems with there check in process
Stayed 1 night in Mar 2024
Response from Owner on 18 Mar 2024
Thank you for taking the time to review us, Donald. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

??

Stayed 1 night in Mar 2024
Response from Owner on 5 Apr 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Miann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the airport and very clean and comfortable!
Stayed 1 night in Mar 2024
Response from Owner on 18 Mar 2024
Miann, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Craig, Las Vegas

Amazing
Stayed 1 night in Mar 2024
Response from Owner on 15 Apr 2024
Craig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

SANGBUM

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024
Response from Owner on 14 Mar 2024
Sangbum, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Maija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Also in very quiet area.
Stayed 1 night in Feb 2024
Response from Owner on 13 Mar 2024
Maija, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on 13 Mar 2024
Nina, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Satpal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Owner on 11 Mar 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right by airport with free airport shuttle. Friendly staff and good breakfast.
Stayed 1 night in Mar 2024
Response from Owner on 11 Mar 2024
Rita, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel.
Stayed 2 nights in Mar 2024
Response from Owner on 8 Mar 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Near the San Jose airport. Decent rooms. They charge for onsite parking and it wasn’t mentioned during booking. Water pressure in the shower was BAD. But otherwise nothing to complain.
Stayed 1 night in Mar 2024
Response from Owner on 6 Mar 2024
Anand, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!