Room, 2 Double Beds | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews of Signature Inn San Francisco Marina District

2 out of 5
Signature Inn San Francisco Marina District
2440 Lombard St, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 78 reviews" "
Rating 8 - Good. 20 out of 78 reviews" "
Rating 6 - Okay. 2 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your money. Room was clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we stayed at during our road trip! We arrived quite late as our fight was delayed, but the check-in was really smooth and the representative was really polite and helpful, even though we were probably tired and moody :) We were checked in quickly, and we were given a really useful map of places to see and also the places that are unsafe to go to - it was really useful! The representative must be very strong as he helped us with our cases up the stairs, two at a time! The rooms were lovely - nice and clean and well equipped. There was even a jet bath which was very exciting. We felt very safe in the hotel and it was nice and quiet. There is a petrol station only a couple of doors down which is a great place to pick up some drinks and snacks and there is a great breakfast place only a few minutes walk away. I would have no hesitation in recommending this hotel!
Stayed 3 nights in Apr 2024
Response from Signature Inn San Francisco Management on 28 May 2024
Dear Nina,Thank you for your excellent review!  We're thrilled to hear that your stay with us was one of the best during your road trip.  We understand that arriving late can be challenging, so we're glad to hear that your check-in was smooth and that our representative was polite and helpful.It's great to know that you found the map of places to see and avoid helpful, and we're happy to assist with your luggage up the stairs.  We're delighted you enjoyed our clean, well-equipped rooms, including the exciting jet bath.  Your safety and comfort are our top priorities, and we're glad you felt safe and had a quiet stay.Thank you for mentioning the nearby amenities, such as the petrol station and breakfast place.  We appreciate your recommendation and hope to welcome you again for another excellent stay!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Tony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Only complaint was the parking was a bit of a pain to get in & out of but all in all a really nice place to stay
Stayed 5 nights in May 2024
Response from Signature Inn San Francisco Management on 27 May 2024
Dear Tony,Thank you for your feedback!  We're pleased you enjoyed your stay overall and found our place friendly.  We apologize for the inconvenience you experienced with the parking.  Your comments are valuable to us, and we'll look into ways to improve this aspect.  We hope to welcome you back for another pleasant stay in the future!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodeling
Stayed 1 night in May 2024
Response from Signature Inn San Francisco Management on 22 May 2024
Dear Victoria,Thank you for acknowledging our remodeling efforts!  We're glad you noticed and appreciate your positive feedback.  If there's anything else you'd like to share or anything we can do to enhance your experience further; please don't hesitate to let us know.We look forward to welcoming you back again soon!Thank You,Signature Inn San Francisco Management

8/10 Good

Lisa

A nice area. Within walking distance to restaurants and nature.Difficult parking lot with minimal spots.
Stayed 1 night in May 2024
Response from Signature Inn San Francisco Management on 22 May 2024
Dear Lisa,We're pleased you enjoyed the surrounding area with its nearby restaurants and natural beauty.  However, we apologize for any inconvenience caused by our limited parking spaces.  We understand it can be frustrating and are continually working to find solutions to improve the parking experience for our guests.  Thank you for your feedback.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Sylvia L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located.
Stayed 1 night in May 2024
Response from Signature Inn San Francisco Management on 21 May 2024
Dear Sylvia,We're glad to hear that you found our hotel conveniently located!  We aim to provide our guests easy access to nearby attractions and amenities.  If there's anything else we can do to enhance your stay, please don't hesitate to let us know.  Thank you for choosing our hotel, and we hope to welcome you back again soon!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was included, owner was very helpful gave us a map of sanfran told us how to use the busses, where to go, where to not go (unsafe), rooms were updated and felt very clean, (white sheets, vinyl plank floor not nasty old carpet) room is kinda small but great for 2 people with a very comfortable king mattress, zero real complaints would stay here again
Stayed 4 nights in May 2024
Response from Signature Inn San Francisco Management on 20 May 2024
Dear Brandon,We're delighted to hear you had a positive experience during your stay with us!  Providing helpful assistance and ensuring our guests feel comfortable and safe is always our priority.  It's fantastic that you found our updated rooms clean and cozy and that our parking arrangement and local tips enhanced your visit.  We're thrilled you enjoyed the comfort of our king mattress, and we'd be delighted to welcome you back anytime you're in the area.  Thank you for your kind words, and we look forward to hosting you again in the future!Thank You,Signature Inn San Francisco Management

8/10 Good

Bouasy

Travelled with family
Liked: Amenities
Nice , clean, , friendly staff but only parking is limited
Stayed 2 nights in May 2024
Response from Signature Inn San Francisco Management on 15 May 2024
Dear Bouasy,Thank you for your positive feedback!  We're delighted that you found our hotel nice, clean, and with friendly staff.  We strive to provide a welcoming and comfortable experience for all our guests.  We apologize for any inconvenience caused by the limited parking.  If you have any further comments or anything else we can assist you with; please don't hesitate to reach out.  We hope to have the pleasure of welcoming you back for another great stay in the future!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and nice room!
Stayed 3 nights in May 2024
Response from Signature Inn San Francisco Management on 15 May 2024
Dear Meghan,We're thrilled you found our location super convenient and enjoyed your room!  Our top priority is providing our guests with a comfortable and convenient experience.  If there's anything else we can do to make your stay even better, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Rooms were super clean and very close to most attractions!
Stayed 2 nights in May 2024
Response from Signature Inn San Francisco Management on 8 May 2024
Dear Tyler,We're thrilled to hear that you had a great stay with us and that you found our rooms super clean!  Providing a comfortable and clean environment is essential for our guests to enjoy their stay.  It's also wonderful to hear that our location was convenient for you to access nearby attractions.  Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of the marina, Golden Gate Bridge and Lombard Street. The host was incredibly friendly and helpful with suggestions, rooms very nice and also really clean.
Stayed 2 nights in Apr 2024
Response from Signature Inn San Francisco Management on 3 May 2024
Dear Ryan,It sounds like you had a fantastic time exploring San Francisco!  We're thrilled you found our property near some of the city's iconic landmarks, like the marina, Golden Gate Bridge, and Lombard Street.  We love to provide helpful suggestions to enhance your experience, so we're glad our host could assist you. Of course,  maintaining clean and comfortable rooms is a top priority for us.  Thank you for your kind words, and we hope to welcome you back for another memorable stay in the future!Thank You,Signature Inn San Francisco Management

8/10 Good

Baylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished with a clean style, this is perfect for a quick trip into the City. Manager and staff were friendly and helpful, and parking was easy. Many tourist destinations are within walking distance, and transportation is easy. Enjoyed the neighborhood in the early morning and plan to return.
Stayed 4 nights in Mar 2024
Response from Signature Inn San Francisco Management on 3 May 2024
Dear Baylan,We're thrilled to hear that you enjoyed your recent stay with us!  Our recent refurbishments aim to provide a clean and modern style for our guests to enjoy, and we're delighted that you found it perfect for your quick trip into the city.  Providing friendly and helpful service is our priority, so we're glad our manager and staff could assist you during your stay.  It's wonderful to hear that you found parking easy and that many tourist destinations were within walking distance.  We're glad you enjoyed exploring the neighborhood in the early morning and look forward to welcoming you back on your next trip!Thank You,Signature Inn San Francisco Management

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy stay
Stayed 4 nights in Apr 2024
Response from Signature Inn San Francisco Management on 30 Apr 2024
Dear Jackie,We're delighted to hear that you had a cozy stay with us! Creating a warm and welcoming atmosphere for our guests is one of our top priorities, and we're thrilled that you found our accommodations comfortable and inviting. Thank you for choosing to stay with us, and we look forward to providing you with another relaxing and enjoyable experience in the future!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were able to do a late night check-in when most places have a cut off time for check-ins. The rooms were updated and nice. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Signature Inn San Francisco Management on 16 Apr 2024
Dear Gracie,We are delighted to hear that we could accommodate your late-night check-in and that you found our updated rooms to your liking. Providing flexibility and comfort for our guests is our top priority, and we are thrilled that you had a positive experience.Thank you for your kind words. We look forward to welcoming you back for another enjoyable stay. Thank You,Signature Inn San Francisco Management

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Signature Inn San Francisco Management on 16 Apr 2024
Dear Patricia,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Francis

Stayed 1 night in Apr 2024
Response from Signature Inn San Francisco Management on 3 May 2024
Dear Francis,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Signature Inn San Francisco Marina District.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Signature Inn San Francisco Marina District hotel soon!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We will definitely be using them again:)
Stayed 1 night in Apr 2024
Response from Signature Inn San Francisco Management on 12 Apr 2024
Dear Michelle,It's wonderful to hear that you had such a positive experience with the staff during your stay! Friendly and helpful service can truly make a difference in the overall enjoyment of your time at a hotel. We look forward to welcoming you back again and providing you with another fantastic stay.We're here to ensure you have a memorable and comfortable stay each time you choose to stay with us!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Clean rooms and friendly staff. Centrally located between Golden Gate Bridge and Fisherman’s Wharf with many dining options close by.
Stayed 2 nights in Apr 2024
Response from Signature Inn San Francisco Management on 11 Apr 2024
Dear Jordan,Thank you for sharing your experience. We're delighted you found our rooms clean and our staff friendly. It's great to know that our central location was convenient for exploring popular attractions like the Golden Gate Bridge and Fisherman’s Wharf.We appreciate your feedback and hope to welcome you back again!Thank You,Signature Inn San Francisco Management

8/10 Good

Madison

Stayed 1 night in Apr 2024
Response from Signature Inn San Francisco Management on 30 Apr 2024
Dear Madison,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Kayl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I hadn't been to the city in over a decade. I was blown away by how quiet this area is. This was a very safe area, and the parking was amazing. You could peer our your window and see your car from your room for extra security. The hotel manager was very accommodating and reliable. The hotel was clean and simple. All I really needed was safety and cleanliness, and this hotel met both of those needs and expectations for a very fair price. I recommend this to anyone looking to be a tourist for a few days! Side note: if you have sensitivity like me, the room did smell very strongly of cleaning products when checking in, but with the fan on and window open, it cleared out after a few hours.
Response from Signature Inn San Francisco Management on 10 Apr 2024
Dear Kayl,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel a safe and peaceful haven during your visit to the city. Providing a secure and serene environment for our guests is one of our top priorities, and we are delighted that we could meet your expectations. We are also pleased that you found our parking facilities convenient and our manager accommodating. We strive to provide exceptional service to all our guests, and we are glad to hear that our team members made a positive impression on you. We greatly appreciate your feedback about the cleanliness of our hotel. We understand the importance of maintaining a pristine environment for our guests and are committed to upholding high standards of cleanliness throughout our property.Thank you for recommending our hotel to other travelers. We truly value your patronage and look forward to welcoming you back for another enjoyable stay in the future.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024
Response from Signature Inn San Francisco Management on 19 Apr 2024
Dear Jeff,Thank you so much for the PERFECT SCORE RATING.  We are glad you had a wonderful stay at Signature Inn San Francisco Marina District.  We work tirelessly to ensure guests experience the best hospitality.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 10 nights in Mar 2024
Response from Signature Inn San Francisco Management on 14 Mar 2024
Dear Eliana!Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You.

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Signature Inn San Francisco Management on 13 Mar 2024
Dear Leslie!Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You.

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
great property & rooms
Stayed 7 nights in Feb 2024
Response from Signature Inn San Francisco Management on 5 Mar 2024
Dear Eliana,Thank you for your kind feedback! We're delighted you enjoyed your stay with us and found our property and rooms to your satisfaction. Providing exceptional accommodations and ensuring our guests have a comfortable experience is our top priority, and we're thrilled that we could meet your expectations in this regard.We truly appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. Thank You,Signature Inn San Francisco Management

8/10 Good

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay
Stayed 2 nights in Feb 2024
Response from Signature Inn San Francisco Management on 2 Mar 2024
Dear Amrita, Thank you for taking the time to provide your feedback and for rating your experience with us. We're delighted to hear that you had a positive stay overall. Your feedback is valuable to us as it helps us identify areas where we can continue to improve and enhance our services. If there's anything specific you feel we could do better to earn that extra point next time, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing us for your stay.

6/10 Okay

John

Business traveller
ok location, you get what you pay for.
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 2 Mar 2024
Dear John, We're sorry your experience at the Signature Inn did not meet your expectations. Your feedback is important to us, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We value your feedback as it helps us address areas for improvement and enhance the overall guest experience. We appreciate your feedback and hope to have the opportunity to serve you in the future better. Thank you for sharing your experience with us.

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful & peaceful & quiet hotel, I was sick for a few days & my stay here made it easier for me to recover
Stayed 11 nights in Feb 2024
Response from Signature Inn San Francisco Management on 28 Feb 2024
Dear Eliana,Thank you for sharing your experience with us. We're delighted to hear that you found our hotel to be beautiful, peaceful, and quiet. We're sorry to hear that you were unwell during your stay. We're glad our peaceful and comfortable accommodations helped make your recovery easier. Providing a tranquil and restful environment for our guests is important to us, and we're pleased to know that we could contribute to your comfort during a challenging time.We appreciate your patronage and hope to have the opportunity to welcome you back for another peaceful and enjoyable stay in the future. Thank You,Signature Inn San Francisco Management

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 24 Feb 2024
Dear David, Thank you for taking the time to provide your feedback and for rating your experience with us. We're delighted to hear that you had a positive stay overall. Your feedback is valuable to us as it helps us identify areas where we can continue to improve and enhance our services. If there's anything specific you feel we could do better to earn that extra point next time, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing us for your stay.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 21 Feb 2024
Dear Leslie,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Signature Inn San Francisco Marina District. We would love to host you again on your next visit to Signature Inn San Francisco Marina District.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 20 Feb 2024
Dear Frank,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Signature Inn San Francisco Marina District.  We work tirelessly to ensure guests experience the best hospitality in Signature Inn San Francisco Marina District.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 20 Feb 2024
Dear Richard,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Providing a great experience for our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 9 nights in Feb 2024
Response from Signature Inn San Francisco Management on 16 Feb 2024
Dear Eliana,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Signature Inn San Francisco Marina District. We work tirelessly to ensure guests experience the best hospitality in Signature Inn San Francisco Marina District.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel, super nice rooms, very quiet & private, I luv it
Stayed 1 night in Feb 2024
Response from Signature Inn San Francisco Management on 13 Feb 2024
Dear Eliana,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel beautiful, with nice rooms offering a quiet and private atmosphere.If you ever find yourself in need of accommodations in the area again, we'd be delighted to welcome you back for another enjoyable stay.Thank You,Signature Inn San Francisco Management

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I would not stay at the Signature Inn again.
Stayed 3 nights in Jan 2024
Response from Signature Inn San Francisco Management on 1 Feb 2024
Dear Tammy,We're sorry your experience at the Signature Inn did not meet your expectations. Your feedback is important to us, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay.We value your feedback as it helps us address areas for improvement and enhance the overall guest experience. We appreciate your feedback and hope to have the opportunity to serve you in the future better. Thank you for sharing your experience with us.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Signature Inn San Francisco Management on 1 Feb 2024
Dear Oxana,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Signature Inn San Francisco Marina District. We work tirelessly to ensure guests experience the best hospitality in Signature Inn San Francisco Marina District.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Signature Inn San Francisco Management

8/10 Good

D

Liked: Cleanliness, staff & service
This is a really cute and clean boutique hotel. Only complaint was the low water pressure in the shower. Many restaurants, grocery store, Walgreens and little shops to shop in are within walking distance. It was easy to catch the bus to ride too the museums, attractions, shopping, downtown, and etc. The parking lot is really small and has very limited parking spaces on weekends and at night. I will not rent a car if I come back to this hotel. It was not really needed unless you are needing to go back and forth over the Golden Gate Bridge to other areas.
Stayed 4 nights in Jan 2024
Response from Signature Inn San Francisco Management on 30 Jan 2024
Dear D,Thank you for your kind words about our boutique hotel.  We're delighted to hear that you found it cute and clean.  We apologize for any inconvenience caused by the low water pressure in the shower.  We're pleased that our convenient location near restaurants, shops, and transportation options enhanced your stay.  We appreciate your feedback regarding the parking situation and will explore ways to improve this aspect for our guests.  We look forward to welcoming you back and hope you have another enjoyable stay with us.  Thank you for choosing our hotel!Best Regards,Signature Inn San Francisco Management

10/10 Excellent

Briana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The front desk staff is super kind and helpful! The rooms were clean and spacious as well. Also, it’s in such a convenient location with so many restaurants to walk to.
Stayed 2 nights in Jan 2024
Response from Signature Inn San Francisco Management on 24 Jan 2024
Dear Briana,Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great stay and that our front desk staff made a positive impression with their kindness and helpfulness. Providing excellent customer service is our top priority, and we are delighted that our team's efforts contributed to your enjoyment. We're glad you found the rooms clean and spacious, meeting your expectations for comfort. It's also wonderful to know that the hotel's convenient location, with various restaurants within walking distance, added to the overall satisfaction of your stay.We look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel, and we appreciate your positive feedback.Thank You,Signature Inn San Francisco Management

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Signature Inn San Francisco Management on 23 Jan 2024
Dear Dana,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Signature Inn San Francisco Management on 23 Jan 2024
Dear Paul,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Horrible parking lot.
Stayed 2 nights in Jan 2024
Response from Signature Inn San Francisco Management on 19 Jan 2024
Dear Francisco,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. However, we are sorry to learn about the challenges you faced with our parking lot. Your comments are valuable to us, and we appreciate your honesty. We understand that convenient parking is an essential aspect of a positive guest experience, and we apologize for any inconvenience caused. We are actively working on solutions to improve our parking facilities, and your input will help us address these issues. We strive to make necessary improvements to ensure a seamless experience for our guests.Once again, we appreciate your feedback and hope to welcome you back for an even better experience in the future.Thank You,Signature Inn San Francisco Management

8/10 Good

Fabio

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Signature Inn San Francisco Management on 16 Jan 2024
Dear Fabio,Thank you for staying with us when you visited Signature Inn San Francisco Marina District. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at Signature Inn San Francisco Marina District!Thank You,Signature Inn San Francisco Management

10/10 Excellent

Atishi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Clean modern room, true to pictures. Shower fixtures are a little old and hot to cold or cold to hot water transitions can take a fair bit of time. Traffic noise if you get a room that faces Lombard Street. Owner was friendly and helpful. If I ever need to be back, I will book here again.
Stayed 1 night in Jan 2024
Response from Signature Inn San Francisco Management on 12 Jan 2024
Dear Atishi,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a very good value for money and that the room was clean and modern, consistent with the pictures. We appreciate your comments about the shower fixtures, and we will look into addressing any concerns to improve the overall experience for our guests. It's also great to know that you found our owner-friendly and helpful.We look forward to the opportunity to host you again in the future. Thank You,Signature Inn San Francisco Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very nice couple that checked me in.
Stayed 2 nights in Jan 2024
Response from Signature Inn San Francisco Management on 11 Jan 2024
Dear Daniel,Thank you for sharing your positive feedback about your stay with us. We're pleased to hear that you found our location great and that the couple who checked you in provided a very nice experience.We value your patronage and look forward to the opportunity to host you again in the future.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Isaac

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Signature Inn San Francisco Management on 10 Jan 2024
Dear Isaac,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Property was clean, staff great, guests a little noisy and facilities redone and clean. About what you can expect for area and price. Really nice hotels are not located in Marina District whee I wanted to stay and would have been significantly more expensive. All in all good bargain.
Stayed 1 night in Dec 2023
Response from Signature Inn San Francisco Management on 3 Jan 2024
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the cleanliness of our property, the helpfulness of our staff, and the overall value of the price. We understand that the noise from other guests may have affected your experience, and we apologize for any inconvenience caused. We appreciate your understanding of the location and the pricing considerations.We look forward to welcoming you back for another pleasant stay in the future.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Lauren

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Signature Inn San Francisco Management on 3 Jan 2024
Dear Lauren,Thank you for a Perfect Score Rating on your stay at Signature Inn San Francisco Marina District.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.We would love to host you again for your next visit.Thank You,Signature Inn San Francisco Management

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2023
Response from Signature Inn San Francisco Management on 26 Dec 2023
Dear Marion,Thank you for the positive feedback! We're delighted to hear that you enjoyed everything about your stay.We appreciate your support, and we look forward to welcoming you back in the future. Safe travels!Thank You,Signature Inn San Francisco Management

10/10 Excellent

George, Owasso

Liked: Cleanliness, amenities, property conditions & facilities
For the price you can't beat this hotel. The marina area in which it is located is relatively clean (one homeless bathroom issue seen) and has a lot of bars and restaurants near. Hotel room very modern, clean, and quiet
Stayed 4 nights in Dec 2023
Response from Signature Inn San Francisco Management on 20 Dec 2023
Dear George,We appreciate your positive review! It's great to hear that you found the hotel to be a good value, enjoyed the modern and clean room, and appreciated the surrounding area.We strive to provide a pleasant experience for our guests, and your feedback is valuable to us. Thank You,Signature Inn San Francisco Management

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property, the manger and manageress are extremely rude and aggressive .. I got locked out of my room due to their system error at gone 23.30 I must have woke them up and were extremely rude - at one point refused to let me back into the room or even talk to me - so felt the need to call the police as all my things and documents were left in the room so couldn’t go anywhere else- only after this did they start helping again. Issue sorted before police arrived and they explained the issue was known about due to a system error Parking is in short supply and very tight - very basic and although may seem good value I’d recommend spending slightly more for a better hotel
Response from Signature Inn San Francisco Management on 19 Dec 2023
Dear Daniel,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we are investigating the issues you raised with our management team to ensure this does not happen again. We are deeply sorry for the unpleasant encounter with our manager and manageress. We take such matters seriously and are addressing the behavior immediately to ensure a more respectful and courteous environment for our guests. Your experience with the room lockout and the behavior of our staff is unacceptable, and we appreciate your patience in resolving the issue. Rest assured, we are taking steps to prevent a recurrence. We apologize for the parking challenges you faced. We are actively exploring solutions to improve the parking situation for our guests. We regret that your stay did not meet your expectations. We value your feedback and are committed to making the necessary improvements to provide a better experience for our guests.We sincerely apologize for the inconvenience caused by our staff's behavior. Your comments are taken seriously, and we are implementing corrective measures to ensure a more positive guest experience. We regret the negative experience you had with our management and the room lockout. Thank You,Signature Inn San Francisco Management

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Dec 2023
Response from Signature Inn San Francisco Management on 19 Dec 2023
Dear Andrea,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Signature Inn San Francisco Marina District. We are pleased that your experience left a positive impression of our hotel.We look forward to welcoming you back to our Signature Inn San Francisco Marina District hotel soon!Thank You,Signature Inn San Francisco Management