Ratings based on 2,766 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travellerfrom New Yorker, now retired in Maine
Family, Friends, and BusinessPosted 30-Mar-2015
Pros: Staff very responsive/concerned. Surprised one night to find a note from the housekeeping director with a gift of bottled mineral waters and fruit.
Cons: Better housekeeping.
Location: Near street car, BART/MUNI, ferries. Walk to lots of good neighorboods. Good eating, but fewer restaurants open on Sundays as financial district.
Enjoyed our great location in the financial district which allowed for easy access to BART, MUNI, and ferries at the nearby Ferry Building. Easy walk to China Town, North Beach, SOMA. Beautiful foyer, landmarked building, gracious front-desk staff. Morning coffee delivered to our door started each day off perfectly. But, though sheets and towels were attended to, the room was not really cleaned very well. Dust on glass shades and stuff on the rug from day to day.
for Everyoneby A verified travellerfrom Honolulu, HI
We stayed here for three nights and loved everything about it. Excellent location and friendly service. Plenty of space in the room/bathroom for 2 adults and 2 children. We enjoyed our stay immensely and will certainly come back!
for Everyoneby A verified travellerfrom New Jersey
Be prepared to be pampered.Posted 14-Mar-2015
Pros: The staff were very helpful/attentive.
Location: Chinatown, walkable to North Beach (which has great Italian food) and walkable to Fisherman's Wharf (the tourist area).
Great hotel adjacent to Chinatown and walkable to Fisherman's Wharf. You will feel like you are having a truly luxurious escape between the doorman, helpful concierge, comfortable bedding and complimentary spa water and fresh fruits. Also, the adjacent Bob's Steak and Chop house is good for an elegant dinner.... just pricey for breakfast. However, a great pastry/coffee shop called Boulange is roughly a block away.
for Everyoneby A verified travellerfrom McAllen, Texas.
Very nice hotel.Posted 14-Mar-2015
Pros: Location, service, comfort.
Cons: Not charging extra for wi-fi.
Location: Walking distance to Ferry building, China Town, Union Square..
Very nice hotel. Location was also very good. Staff was very pleasant and helpful. They good the extra mile to help. Had breakfast at theHotel restaurant and it was good but $$$$.
for Everyoneby A verified travellerfrom Wisconsin
Good hotel in a very convenient areaPosted 07-Mar-2015
Cons: At check in, I would have liked to have been told of the unusual window configuration and asked if that was acceptable to me.
Location: It is an easy walk to the Ferry Building and Embarcadero. If you are visiting on a Saturday don't miss the Farmers Market behind the Ferry Building
This hotel is located in an area which is very convenient to an exploration of the city. It is 6 blocks or so from the Montgomery BART station, so it was not difficult to take BART into town from the airport. Staff are very friendly and helpful. Beds are comfortable, and the room was clean. The only downside was that we were given a room on the top floor, the 17th, which had small high windows, making the room somewhat dark and dreary. I would suggest asking for a high floor (less street noise) but NOT the 17th floor. Looking at the hotel from the outside, the windows on all of the other floors appear to be of a more standard size.
for Everyoneby A verified travellerfrom okotoks, alberta
Great location and staff.Posted 21-Feb-2015
What a great place to stay. The service was top notch, room was awesome and location was perfect. Everything is in walking distance including shopping, Chinatown two blocks away, pier 39, etc. When I go back to San fran, I will stay at the omni 4 sure.
for Everyoneby A verified traveller
Hotel OmniPosted 19-Feb-2015
Pros: IT was quiet and wroked well
Cons: Air conditioning was noisy.
Location: It is close to the Financial District but also walking distance from Chinatown.
Didn't spend much time in the room but it was comfortable and the facilities were sufficient for our needs. We ordered room service a couple of times whilst we were there and it came within the timeframes and was pretty good.
for Everyoneby A verified travellerfrom s
Easy check in/out. Fast service, valet was amazing overall a great experience.
for Familiesby A verified travellerfrom Mexico
Excellent and close to union SquarePosted 14-Feb-2015
Pros: We can do many things walking
Cons: Wifi free
Location: The location is perfect
Comfortable, beautiful and excellent room services
for Everyoneby A verified travellerfrom Kentucky
A Perfect Hotel in a Great LocationPosted 05-Feb-2015
Location: The hotel is located in the heart of everything. The Ferry Building is six blocks down Californi and can be reached by hopping on a bus or cable car.
The Omni heads our list of places to stay in San Francisco. In every way it was delightful. The staff was friendly and efficient and the location on California St. couldn't be better. Cable cars and buses went right by the hotel. We loved out three days there.