Ratings based on 2,971 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good location

Posted 27-Jul-2015
Great staff, friendly, willing to help and assist.
5 out of 5
Recommended
for Everyone
by A verified traveller from Palm Beach, FL

Perfection!

Posted 27-Jul-2015
Pros: Everything
Location: The hotel is situated in the financial district and adjacent to Chinatown - making business and fun and easy to access locale.
Everything about our brief stay was outstanding - the staff was immensely helpful and courteous without being obsequious. The hotel is beautiful, incredibly clean and well appointed. Bed and bedding were outstanding, bath facilities and complimentary toiletries exceptional - everything was even better than expected. We stay in many 4 and 5 star hotels throughout the world and will not hesitate to book another Omni again - this was a wonderful experience. Further, when we returned from an evening event without having had dinner, I ordered room service, which was superb. Bravo!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Beautiful hotel, incredible staff

Posted 27-Jul-2015
Pros: see above
Location: see above
We stayed at Omni San Fran for a week. The hotel is absolutely beautiful, room was spotless, good location not too far to walk from BART, shopping, Embarcadero, Chinatown. All of those alone would make me stay again, but the staff there has to make it one of the best in the city.... definitely the best staff of any hotel I've ever stayed in. So courteous, friendly and willing to help in any way they could! Esp. the chief concierge Mark. I bothered him everyday with numerous questions about transportation, location, tours, etc. and always he was so thorough & helpful! Whatever management is doing to keep their employees doing such a wonderful job is working & other hotels should learn from them!
4 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Great location

Posted 26-Jul-2015
Pros: Location
Location: Walking distance to Chinatown, Union Square, lots of great shopping nearby and entertainment.
We feel safe, hotel in good location. Trolley runs right in front of hotel and other transit lines. Close to shopping and entertainment. Can be a bit noisy at times, we hear sirens and fire trucks as the fire station is close by.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jul-2015
Pros: The service
Cons: No real weakness
Location: Very well located in the heart of SF
Very good hotel. Excellent staff. Excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great vacation stay

Posted 26-Jul-2015
Pros: location and staff's friendly demeanor
Easy walk to major attractions or transportation - hotel staff was very very friendly and accommodating - would highly recommend hotel to anyone traveling to San Francisco !
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!!!

Posted 25-Jul-2015
The staff was extremely friendly from the moment we pulled up. This hotel is in a great location. It's about a 2 min walk to the Tadich Grill and 4-5 min walk to Belden Place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel. Great location for business

Posted 23-Jul-2015
Very nice welcome, comfortable and well set up room, great restaurant and excellent location for business and pleasure.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, but need better towels and bath floor mats

Posted 23-Jul-2015
Pros: Great location
Cons: Better quality bath supplies
Location: Great
Great location easy on and off public transportation request view other wise you will get a dumpster view
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, excellent service

Posted 22-Jul-2015
Pros: location, cleanliness, and excellent customer service
Location: Easily accessible to Union Square, Chinatown, shopping on Market St., and public transportation
We had a great day 4 night/5 day at the Omni San Francisco. Every staff member we encountered--from the doormen, to Juan at the front desk, and Maggie, the concierge--was pleasant, professional, and extremely helpful.