Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Alright hotel. Could be cleaner.

Posted 07-Jul-2014
Pros: The staff was able to help me with anything I needed.
Cons: Bathrooms. Clean, but could be cleaner and remodeled.
Location: It was right in the neighbor hood I needed to be in.
The bathrooms could be updated. Parking was a reasonable price. The staff was super nice and friendly. It was pretty much just a standard hotel. Nothing outstanding but it wasn't terrible.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Mt. Zion

Posted 19-Jun-2014
Pros: Closeness to Mt. Zion.
Cons: The non-street side is better and has a view.
Location: Close to several bus lines so good connection for getting around in the city.
This trip we traveled with our dogs and we were pleased with the accommodations and closeness to walking areas for them. Our room was large and very clean. It was easy to unload and reload. With the kitchenette we were able to do some eating in. It is located near several good eateries and walking distance to our Dr. appointment. Our only complaint was it was noisy as we were on the Sacramento/California side and did not have a view. It is pricey.
3 out of 5
by A verified traveller

Great location, good neighborhood.

Posted 11-Jun-2014
Location: Two fabulous restaurants near by, the Osteria for dinner and breakfast/ lunch place across the street. Walking the neighborhood and the Presido, fab.
Hotel well designed but needs some maintenance . I would go back if it was about $75 to $100 less. For what we paid I expected more.
3 out of 5
Recommended
for Families
by Geri from Mass.

Good location for our family

Posted 02-Jun-2014
Pros: Convenient location
Cons: Front office staff weren't very professional
Five family members stayed for a long weekend . There was an initial mix-up about the number of rooms we'd reserved via Expedia. The front desk staff were not very competent. However, once things got straightened out, the rooms were OK. There's a nice care called Ella's across the street for brunch.
5 out of 5
Recommended
for Everyone
by Joy from San Diego

Great area of San Francisco -- close to everything

Posted 12-May-2014
Pros: Everything!
Loved the hotel -- very friendly staff and most helpful. We loved the fresh baked cookies in the afternoon and the fresh bakery items for breakfast. Great premium coffee and teas were available 24/7. The beds were extremely comfortable. Parking and available transportation were convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near Richmond

Posted 21-Apr-2014
Convenient place, very comfortable room and easy in every aspect
4 out of 5
Recommended
for Everyone
by Peggy from Maine

Easy city living!

Posted 08-Apr-2014
Pros: Clean, easy walking, nice staff, parking garage, bus transportation right outside
Cons: Continental Breakfast is disappointing
Location: Sacramento Street shops, Ella's restaurant for breakfast is great, Swank's bar is convenient!
Nice hotel located near Sacramento Street shops and eateries. Using the bus is super easy from this hotel. Can get to all attractions and activities. The kitchenette room gives a nice option above the standard room.
4 out of 5
Recommended
for Everyone
by A verified traveller

clean, not too many rooms/people, good area

Posted 06-Mar-2014
Pros: room size and cleanliness. desk service very good and helpful. good neighborhood, walk to restaurants and market and drug store.
Cons: better comfortable seats, and better lighting for reading.
overall very good with a few glitches with cleaning staff regarding towels, kitchenette cleaning.
5 out of 5
Recommended
for Everyone
by Alex and Martie from Carmel, CA

weekend getaway

Posted 25-Feb-2014
Pros: clean and small
the hotel is conveniently located and parking is readliy available. A great coffee house by day and a wine bar by night with light food is located next door, SWANK.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in Pacific heights is a great place to walk

Posted 23-Feb-2014
Pros: easy in and out. Bed and bedding very comfy
Cons: Not a 5 star but excellent hotel, probably flying under radar
Visiting Aunt that lives in this area. Great area to walk and site see. convenient rental car parking. My 5th time to stay there.