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Reviews of Guest Inn San Benito Harlingen

2 out of 5
Guest Inn San Benito Harlingen
2597 W Business 77, San Benito, TX

Reviews

7.4

Good

Rating 10 - Excellent. 179 out of 539 reviews" "
Rating 8 - Good. 155 out of 539 reviews" "
Rating 6 - Okay. 85 out of 539 reviews" "
Rating 4 - Poor. 61 out of 539 reviews" "
Rating 2 - Terrible. 59 out of 539 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Trust the reviews, we had no pillows in the room, and the AC was broken. I don't recommend this hotel to stay in, unless you are on a very, very tight budget.
Stayed 1 night in May 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Dmytro

Stayed 1 night in Apr 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was fine
Stayed 1 night in Apr 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
No idea I was getting a suite
Stayed 1 night in Apr 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit place to relax
Stayed 1 night in Apr 2024

4/10 Poor

Val

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The amenities that are supposed to be included with the rental are not what I was given. My room did not have a microwave, trash can, and the towels were limited. When I had ask the front desk clerk to see about putting a microwave in the room he stated that the owner did not like moving things around. After a bit of a discussion they moved me to another room that had a microwave and refrigerator but did not have any tables or furniture at that. It had trash in the trash can and no towels at all. I had to ask for towels three times and when I requested a late check out of 1 hour they gave me a hard time and we're only able to allow me 30 minutes after check out. I believe that paying almost $90 for a room one should be able to utilize all the appliances and amenities that are provided in the details when booking the room. Some may say this is false advertisement and technically they are in the wrong for not having the rooms prepared at check in.
Stayed 1 night in Mar 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place to relax
Stayed 1 night in Mar 2024

4/10 Poor

Samanta

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Overall good service
Stayed 1 night in Mar 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a quit place to rest n easy access to work
Stayed 1 night in Mar 2024

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It dirty and full of stains , got pics of bed bugs and bedbugs bites
Stayed 3 nights in Mar 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quietness n easy access to hospital
Stayed 1 night in Mar 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access tovl town
Stayed 1 night in Mar 2024

6/10 Okay

Angel, Houston

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had stayed at this property many years ago. We wanted to try it again because we love the size of the beds and it's close to some areas that we visit. However this time we were not very pleased with a few items. No breakfast in the morning, hot water was not available and had to be turned on, and the property seems to not be well kept. We had a good night's sleep but we will most likely not recommend to anyone due to our recent experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and peaceful
Stayed 1 night in Mar 2024

4/10 Poor

Lupita

Stayed 1 night in Mar 2024

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent nice person
Stayed 1 night in Feb 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024

2/10 Terrible

leon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was my worst experience yet. The hotel owner was rude. No help at all, i told him that the room i had reserved had roaches and bedbugs. He denied it and said it was his first time hearing about roaches even after showing proof. The hotel is just Unsanitary in general.
Stayed 1 night in Feb 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its waa a great placw to relax
Stayed 1 night in Feb 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Feb 2024

2/10 Terrible

Scott

Stayed 1 night in Feb 2024

2/10 Terrible

Ken

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay here! Very dirty! No hot water! TV just turned off!
Stayed 1 night in Feb 2024

4/10 Poor

Irma

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful. Juan went out of his way to make me feel safe and comfortable since I was traveling by myself. The property was clean and quiet. There was a restaurant right across the street which was very convenient. Thanks again Juan for your hospitality.
Stayed 1 night in Jan 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Shari

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms and pool were very dirty!!!! Will not stay here again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

2/10 Terrible

Jose E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Cynthia

Liked: Property conditions & facilities
Disliked: Amenities
For spending $100 for a room. Only half roll of toilet paper,not even a plastic cup
Stayed 1 night in Dec 2023

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to San Benito events
Stayed 1 night in Dec 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service
some items need repair
Stayed 2 nights in Dec 2023

6/10 Okay

Rodolfo

Business traveller, Travelled with partner
Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Norma

Travelled with family
Sheets were dirty restroom was dirty
Stayed 1 night in Dec 2023

2/10 Terrible

Yuri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissatisfied
Stayed 1 night in Nov 2023

8/10 Good

Rebecca Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did not like were the noises at night like some one was banging on iron over and over and then there were noises in our room like someone hitting the walls. I even called in about it to the office. Two women traveling alone and we were concerned. We will stay again because it’s convenient to our visiting place. There was no soap or shampoo in the bathroom dispensers but no big deal we had our own. We had to go get our own towels and Maite bath tissue from front desk but that was also not a big deal. The place was clean and good beds.
Stayed 2 nights in Nov 2023

8/10 Good

ALMA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Bibiana

Disliked: Staff & service, property conditions & facilities
I send an email to have upper management contact me and please don't have the disrespectful rude Juan call. We have not received a call. We lost our key went to front desk to ask for key well it just happen that they could not give us a key because they had registered someone else they should us how our room with our stuff in there was registered under someone else name... Lost shirts-cleaning lady had returned to front desk but were lost.. By order of Mr. Juan because we ask for a quote for the salon and did get it, we are not allowed to stay there anymore... And if we reserve online we will lose our money... That Juan guy threatening to call the police which we said please do ... He was trying to provoke into fighting doing signs with his 👊 fist saying he wanted to fight 😡. And many more things ... Of course we won't be coming back ... Other then this guy the rest of the staff was nice and respectful and helpful We are looking into this with officials
Stayed 2 nights in Oct 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property for the price. The room was nice. The shower was not great (pressure wise) other than that it’s decent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bibiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023