Property amenity

Reviews of The St. Anthony, A Luxury Collection Hotel, San Antonio

4.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1003 reviews" "
Rating 8 - Good. 151 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Linda, Portland

Travelled with family
Disliked: Property conditions & facilities
The whole hotel water system shut down til after 5pm. Three main elevators out of service. That leaves one elevator for all hotel guests for our entire stay. The door frame in my room came off when we went to open the door
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about one of the best hotels you can stay in San Antonio. Just amazing experience all around. Impeccably clean, all staff is incredibly friendly.
Stayed 2 nights in Mar 2024
Response from Manager on 17 Apr 2024
Dear Joseph,Thank you for the fantastic rating and for your comments about staying with us at The St. Anthony, a Luxury Collection Hotel, San Antonio. Our goal is to make every guest feel welcome and comfortable during their entire visit, so we are pleased to know your experience with us met these expectations. Thank you for your compliments regarding our team. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them.It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

alan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Dear Alan, Thank you for the wonderful rating for The St. Anthony, a Luxury Collection Hotel, San Antonio! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. Respectfully, Michael Bazar General Manager

8/10 Good

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family and really enjoyed it. Only four stars. because there were elevator issues while we were there. Overall highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. Anthony Staff were super welcoming to us and our dogs. The St. Anthony stepped up when another hotel overbooked our room and we were left stranded. We would definitely stay here again. It’s beautiful! :)
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr 2024
Dear Lisa, Thank you for staying with us and sharing your experience. We here at The St. Anthony, a Luxury Collection Hotel, San Antonio believe in providing all of our guests, even our furry ones, with genuine comfort and care. We look forward to sharing your compliments with our team. We look forward to your future visits. Respectfully, Michael Bazar General Manager

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 5 Apr 2024
Dear Tanya, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at The St. Anthony, a Luxury Collection Hotel, San Antonio so much! We look forward to hosting you again soon for another great experience. Have a wonderful day! Respectfully, Michael Bazar General Manager

10/10 Excellent

Yarisely

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous! Lovely interiors throughout. Our room was beautiful and very comfortable. The service was impeccable. We had the best meal at the Rebelle restaurant for my husband's birthday. Those oysters and scallops were melt-in-your-mouth amazing! Breakfast was delicious as well. The pool area was very nice. The only inconvenience was that only 1 out of 3 elevators was working, and we were on the 10th floor, so we had to wait a while. The hotel location is convenient, being downtown, close to many other restaurants and venues close by. Easy to walk around the neighborhood. Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Dear Yarisely, Thank you for sharing your experience at The St. Anthony, a Luxury Collection Hotel, San Antonio with future travelers. We are delighted that you celebrated your husband’s birthday with us. We love knowing that our beautiful hotel, comfortable rooms and delicious dining selection at Rebelle made the occasion memorable. It was truly a pleasure to host your visit and we hope to welcome you again soon. Respectfully, Michael Bazar General Manager

10/10 Excellent

Charlotte, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was great as inside felt so luxurious and clean. The only thing we did not like was the hotel was facing the travis park and there were a lot of homelessness and the area smelled bad due to the homeless.
Stayed 2 nights in Mar 2024

10/10 Excellent

Perry, Chino Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every regard. Beautiful historical hotel maintained and improved to modern standards.
Stayed 1 night in Mar 2024
Response from Hotel Management on 2 Apr 2024
Dear Perry, Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our amenities were perfect for your needs. Thank you once more, and we hope you will make us your home the next time you are in this area. Respectfully, Michael Bazar General Manager

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 8 Apr 2024
Dear Lesley,Thank you for your recent stay at The St. Anthony, a Luxury Collection Hotel, San Antonio and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting San Antonio. We enjoyed having you as our guest, and we hope to see you again soon. Respectfully,Michael BazarGeneral Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were exceptionally friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Tuesday night live jazz band. Loved the spaciousness of the main area. Elevator service was slow due to repairs.
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Dear Penny,It was a pleasure hosting your visit, and we appreciate you mentioning how much you appreciated our lobby area. However, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area.Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Jessica m

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and amazing service
Stayed 2 nights in Feb 2024

8/10 Good

Wendy

Stayed 2 nights in Mar 2024

4/10 Poor

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Dear Melissa,We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.Respectfully,Michael BazarGeneral Manager

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved the exquisite building. Did not like that 1 elevator was functioning.
Stayed 1 night in Mar 2024

8/10 Good

Lakeidra

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on 15 Mar 2024
Dear Lakeidra, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The St. Anthony, a Luxury Collection Hotel, San Antonio. We hope to have the pleasure of doing so again on your next visit to the area so that we may provide the five-star experience you deserve. Respectfully, Michael Bazar General Manager

6/10 Okay

Jimmy

The beds sucked Had to leave a bay early couldn’t sleep another night there.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Dear Jimmy, Thank you for sharing your experience with us. We understand that when staying with us, comfort and a good night’s rest is essential; therefore, we would like to sincerely apologize for the discomfort you experienced due to our beds. We have shared this with the appropriate individuals as we are always looking to improve our guest experience and plan for future upgrades. We hope you will stay with us again so we may provide the comfortable stay you deserve. Respectfully, Michael Bazar General Manager

4/10 Poor

Richard

Travelled with family
Unique: 1. Room not ready for check in until after 6 pm 2. Room not cleaned the next day until after 4 pm (And only after a phone call requesting it) 3. Only 1 elevator working for a full hotel
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Dear Richard,Thank you for choosing our hotel and for sharing your experience with us. We are deeply sorry your room was not ready upon your arrival and for any housekeeping delays during your stay. We apologize for any inconvenience this caused you. Rest assured, we will address this with our team to prevent such happenings in the future. We hope you will consider giving us another chance the next time you are in San Antonio. Respectfully,Michael BazarGeneral Manager

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived at 5.15pm, room not ready until 6.15pm, we were going out for dinner so no time to relax and have a shower. Following day we got back to hotel around 4.30pm and room wasn’t cleaned, had to phone reception and maid arrived at 5.30 and started then. Only one elevator working and waited 15 mins to go from floor to reception. Room and location was good but let down by poor service
Stayed 2 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Dear Graham, Thank you for your recent stay with us and for sharing your feedback with us. While we are pleased to know that our location was perfect for your plans, we would like to sincerely apologize for the delays that you experienced during your check-in process, as well as for the oversights in the servicing of your room during your stay with us. We will be taking the time to address this with our housekeeping team so that we may reinforce the importance of providing attentive, thorough, and punctual service. We hope you will revisit so we may demonstrate our dedication to exceptional hospitality. Respectfully, Michael Bazar General Manager

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is a bit pricey, only 2/4 elevators worked and can be loud outside at night cars alarms going off and racing. But love the property itself it’s convenient and walkable to everything basically a block or two away from the hot spots.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 12 Mar 2024
Dear Tiffany, Thank you for your visit. We are grateful for you taking the time to share the areas of your stay that you enjoyed, as well as the areas that we can improve. While we are truly pleased to know that you enjoyed our beautiful property and that our location was perfect for your plans, we would like to sincerely apologize for the concerns that you experienced with our elevators and food, as well as for the disturbances you had due to our surrounding area. We will share these comments with our team as we are continuously striving to improve our guest experience. We hope you will stay with us again so that we may provide the five-star stay that you deserve. Respectfully, Michael Bazar General Manager

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the old vintage style and it was quite and nice place to stay
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Dear Michael,On behalf of our team at The St. Anthony, a Luxury Collection Hotel, San Antonio, thank you for taking the time to leave your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to San Antonio.Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Indrajit

Stayed 3 nights in Mar 2024
Response from Manager on 8 Apr 2024
Dear Indrajit,On behalf of our team at The St. Anthony, a Luxury Collection Hotel, San Antonio, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to San Antonio.Respectfully,Michael BazarGeneral Manager

10/10 Excellent

mary

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Dear Mary,Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate your patronage and hope that we will have a chance to host you again in the future. Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated.
Stayed 1 night in Feb 2024

10/10 Excellent

Frederic

Stayed 2 nights in Feb 2024
Response from Manager on 21 Mar 2024
Dear Frederic,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. Your feedback is essential to us, and it is a pleasure to know you enjoyed all that we have to offer. It was our pleasure hosting you at The St. Anthony, a Luxury Collection Hotel, San Antonio; we hope to see you again soon. Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Yelitza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Dec 2023
Response from Hotel Management on 20 Feb 2024
Dear Yelitza, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The St. Anthony, a Luxury Collection Hotel, San Antonio. Respectfully, Michael Bazar General Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
One of the Best Hotels in San Antonio
Stayed 4 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear Marco, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The St. Anthony, a Luxury Collection Hotel, San Antonio. Respectfully, Michael Bazar General Manager

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Close distance to a lot of stuff. Staff all seem very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms with generous sized bathroom and amenities.
Stayed 2 nights in Feb 2024
Response from Manager on 5 Feb 2024
Dear Mary,Thank you for evaluating your stay at The St. Anthony, a Luxury Collection Hotel, San Antonio. We like hearing how much our guests can relax and recharge in our intuitively designed accommodations. We especially appreciate you sharing that you were particularly pleased with the layout of your guest bathroom. It was a pleasure hosting you, and we hope to see you again soon. Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Ambiorix

Business traveller, Travelled with partner
Liked: Amenities
everything is perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
Dear Cynthia, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The St. Anthony, a Luxury Collection Hotel, San Antonio. We look forward to welcoming you back on your next visit! Respectfully, Michael Bazar General Manager

10/10 Excellent

Kellie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Dana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow service. Restaurant overpriced. Room has no refrig. No ice machine on the floor. Un cooperative staff

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. Anthony
St. Anthony is an incredible hotel. Everyone was so friendly and helpful. I would highly recommend it and will stay here again my next trip to San Antonio.
Stayed 3 nights in Jan 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay, however there were a few things that will probably keep us from booking there again. The hallway to our room smelled very bad, possibly mildew or mold. Our room was nice but I noticed the box springs had some staining on them which made me uncomfortable. We used the valet service but weren’t aware of the price until we got the bill for $50. We would have gladly parked in the $5 lot a block away had we been made aware in advance. Other than that, the staff was very pleasant and helpful and overall we enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 15 Jan 2024
Dear Lizbeth,Thank you for sharing your feedback with other travelers regarding your visit to The St. Anthony, a Luxury Collection Hotel, San Antonio. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Respectfully,Michael BazarGeneral Manager

10/10 Excellent

Juan Castro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels we've stayed at. Impeccably clean and within walking distance of Riverwalk and other attractions.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 8 Jan 2024
Dear Juan Castro, Thank you for the kind review of The St. Anthony, a Luxury Collection Hotel, San Antonio. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to San Antonio. Respectfully, Michael Bazar General Manager

6/10 Okay

Samantha

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply perfect. Amazing service and beautiful room!
Stayed 2 nights in Dec 2023

10/10 Excellent

Edgar, Miramar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2023
Response from Hotel Management on 8 Jan 2024
Dear Edgar, We are happy you had such a lovely stay at The St. Anthony, a Luxury Collection Hotel, San Antonio! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience. Respectfully, Michael Bazar General Manager

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service, property conditions & facilities
The state of the room seemed as if it had not been cleaned in many days. Lots of dust on side tables. The bathroom walls and floors, and the shower was heavily stained and looked as if it had not been cleaned properly ever. No hand soap, just a face wash bar soap. We had to ask for a key to the mini bar fridge and the fridge was warm when opened. Requested ice and we got a ziplock baggie of ice that was so dirty we could see the dirt as it melted. Ordered room service and half the food was stale. The bedding was just a duvet with two sheets, one above and one below it as the duvet cover, not an actual duvet cover. Tv was so old you basically can’t see anything even with all the lights in the room off. They played jazz in the hallways which is fine but the doors had no insulation around it and we could hear the jazz when trying to sleep. For a luxury hotel, it looked like the room had not been updated since the early 2000s. For the price I paid, this was a truly terrible experience. Thought I was getting a 4-star Marriott experience and got the worst motel experience ever. The best part of my stay was checking out.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 8 Jan 2024
Dear Fatima, Thank you for your recent visit and for taking the time to share your feedback with us. We would like to sincerely apologize for any oversights made in the servicing of your room prior to your arrival, for the disturbances you experienced, and for the level of service you received from our team. This is not characteristic of the stay that we strive to provide our guests. While we would like to assure you that this was an isolated experience, we will be addressing this with our team to ensure that these concerns are not repeated. We hope you will stay with us again so that we may leave a more favorable impression. Respectfully, Michael Bazar General Manager

10/10 Excellent

ALBERTO, SAN ANTONIO

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Dear Alberto,Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Respectfully,Michael BazarGeneral Manager

8/10 Good

Michelle

Stayed 2 nights in Jan 2024

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with such a rich history.
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Jan 2024
Dear Carmen, Thank you for staying with us at The St. Anthony, a Luxury Collection Hotel, San Antonio. We are glad you could experience our historic luxury hotel, that embodies the perfect balance of beautiful old-world splendor and modern convenience and comfort. We look forward to being your home away from home. Respectfully, Michael Bazar General Manager