BBQ/picnic Area
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Reviews of Residence Inn By Marriott San Antonio Airport/Alamo Heights

3 out of 5
Residence Inn By Marriott San Antonio Airport/Alamo Heights
1014 Ne Loop 410, San Antonio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 464 reviews" "
Rating 8 - Good. 102 out of 464 reviews" "
Rating 6 - Okay. 56 out of 464 reviews" "
Rating 4 - Poor. 21 out of 464 reviews" "
Rating 2 - Terrible. 13 out of 464 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, accommodations were clean and staff responded very quickly when we had an issue with the TV and the shower curtain (that needed to be replaced).
Stayed 6 nights in May 2024

10/10 Excellent

Imre

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great staff, I was there for the eclipse barbecue and it was delightful. Everyone there was pleasant to interact with and very courteous. I would stay there again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. So handy to the airport. Easy to get an Uner to/from downtown.
Stayed 1 night in Apr 2024

2/10 Terrible

Jason

Flight was delayed. Never made it to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jamile

Stayed 4 nights in Mar 2024

10/10 Excellent

Wilmer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like: The front staff went above and beyond to check me in.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Rooms are so clean
Stayed 1 night in Mar 2024

10/10 Excellent

Troy Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. Service was great, room was very nice, breakfast was very good. Would highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always I great place to stay & great service.
Stayed 1 night in Feb 2024

10/10 Excellent

verna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful employees. Great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2024

6/10 Okay

Sohail

Travelled with family
No daily room cleaning. Also we were given a handicap room.
Stayed 2 nights in Feb 2024

10/10 Excellent

MAYLIN

Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Feb 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean even when you layed down on the bed you could smell the freshness of the blankets
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy the staff was also friendly. Would book again.
Stayed 1 night in Feb 2024

10/10 Excellent

Misael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything make it so easy excellent service I recommended 100%
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Purnell

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla

Stayed 1 night in Dec 2023

8/10 Good

Tyna

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Stayed 1 night in Dec 2023

10/10 Excellent

Maureen

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charlene, Lacombe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very friendly staff, awesome breakfast. We had a suite which was awesome and plenty of space to relax. Will definitely be back!! Thank you for a wonderful stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Karena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprisingly impressed how amazing all of the staff was. They treated us with the utmost respect and customer services. I expressed to my husband that we need to stick to hotels by Residence in by Marriott hoping all hotels have this spectacular, high-quality of customer service. Maria in the breakfast cafe was extremely kind too. She absolutely went above and beyond to truly prove how their hotel sets apart from others. Thank You for making our stay seamless and taking care of us so well while we visited from out of state.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful kind staff
Stayed 7 nights in Nov 2023

10/10 Excellent

La Tonya, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to where I was visiting.

4/10 Poor

Juan Jose

Disliked: Cleanliness, staff & service, amenities
Unfortunately Expedia advertised this property with car charging capability but it turns out it was not so. Stop making misleading advertisement Expedia. Also the cleaning personnel never showed up. The bed was uncomfortable also.
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and housekeeper were both very considerate and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria was extra sweet at breakfast during our stay! She made us feel like we were at home and offered outstanding hospitality! Two bedroom suite was roomy and perfect for the whole family. The courtyard area was amazing and entertaining. We had a family lunch here and enjoying the outdoor seating. Used the outdoor gas grill to cook. Parking charge $10 per night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nive property
Stayed 2 nights in Nov 2023

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quick and easy check in. Great room. Can walk to several places to eat. Uber was able to pick us up at the front entrance.
Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2023

10/10 Excellent

Lashasta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Great Property if You're Hard of Hearing
This clean and friendly place with a good full hot breakfast was the loudest place I've booked in 50 years of travel. Highway noise was at times deafening. Adjacent room noise was typical for dorm room level activities. Book here if you cannot find a location further away from the street noise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laikem

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariana at breakfast is a joy. So accommodating and happy to share local info
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher, Cedar Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and caring staff. Clean and well maintained property. Neighborhood is a bit rough.
Stayed 1 night in Oct 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time the hallways and inside room was freezing. No need to have the thermostat set in the low 70s
Stayed 1 night in Sep 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The reason I downgraded the overall to only 3 stars was due to not having internet for the first 3 days I was there, and it finally came through the last day.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marlena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and the hotel wad so clean. The outdoor entetainment space was amazing. I loved it!
Stayed 4 nights in Sep 2023

10/10 Excellent

Gladys, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my daughters for two nights. Was like a studio and had all the amenities needed for the kids. Would definitely stay again here.
Stayed 2 nights in Sep 2023

6/10 Okay

Summer

Stayed 1 night in Sep 2023