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Reviews of Travelodge by Wyndham San Antonio Lackland AFB North

2 out of 5
Travelodge by Wyndham San Antonio Lackland AFB North
6861 Highway 90 West, San Antonio, TX

Reviews

5.6
Rating 10 - Excellent. 216 out of 1007 reviews" "
Rating 8 - Good. 177 out of 1007 reviews" "
Rating 6 - Okay. 136 out of 1007 reviews" "
Rating 4 - Poor. 126 out of 1007 reviews" "
Rating 2 - Terrible. 352 out of 1007 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
That there are a lot of things that didn't work the sink leaked everywhere one towel, ac was crazy and roaches
Stayed 1 night in Mar 2024

2/10 Terrible

Bernardo

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

2/10 Terrible

Walter Willy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing was there was hot water with pressure, yet it eas brownish. Vagrants waking me up at 4am going through the trash can. Then at 5am the Alfred Hitchcock black birds were carrying on by the 100's. Cigarettes buns on the blanket and sheets. Door had a gap over an inch to et any bug crawl in. I killed a few cockroaches.
Stayed 2 nights in Mar 2024

6/10 Okay

Kelly, Mesa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Stephon LaMara

Disliked: Amenities
This property was a catfish. Looked nothing like the pictures. Had roaches. Disgusting . The entire property should be demolished.
Stayed 3 nights in Mar 2024

2/10 Terrible

Stephanie Ann

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were actually really nice. But do not stay here this place is horrible. It’s is nothing remotely close to the pictures
Stayed 2 nights in Mar 2024

4/10 Poor

christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Chantelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price i expected it to be nicer. Crockroches r absolutely horrible. My deposit wasnt refunded. I believe that the front desk is keeping it. Drugs r horrible here, dealer right next door the traffic there kept us up. Owner doesnt care he said as long as they pay.
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Travelled with pets, Travelled with partner
Stayed 1 night in Jan 2024

6/10 Okay

Donald

This is the first time staying I felt not comfortable with the front desk male clerk or assistant manager whatever he was. He was not professional and inconsiderate. I will not consider checking in with him working there. I sent text message to the real owner and manager of this hotel I been staying there since 2020.
Stayed 1 night in Dec 2023

6/10 Okay

Donald

Stayed 1 night in Dec 2023

6/10 Okay

Donald

Business traveller
Disliked: Staff & service
Very disappointed in male clerk. TV didn’t work because no remote. I checked in at 11:00 night and walked back to lobby to let him know I didn’t have working TV. He said he would bring me remote never did. Next day problem with second male who came and said you checking out I said no I am waiting for new room for king bed. He said you have wait until 3:00. I said can I wait here because cold until housekeeping come clean he said no leave. No consideration.
Stayed 1 night in Dec 2023

2/10 Terrible

Miranda

Stayed 1 night in Dec 2023

6/10 Okay

Miranda

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Marc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches!!! Paint damage every where. Shower looked horrible. Had a non smoking room but there were burn marks on everything even the tub. Got pressed by a pimp. I grew up in the hood so I survived a night. Wouldn't recommend. A bad look for Travelodge
Stayed 1 night in Dec 2023

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
Wyhdum should be ashamed of using their name in association with this hotel. The room was very rundown, chipping pain, using staples to keep baseboard in place. The TV was very snowy and hard to receive channels.. the area has a lot of homeless living around the area. Very noisy all night long with loud banging of doors etc. will never stay there again.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Eeehh
Shower looked filthy. No trash cans. Bed seems like it was just made without cleaning in between the sheets. Missing top lock hatch. And roaches running around
Stayed 1 night in Dec 2023

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities
Didnt like the fact it took 20 mims tonget water warm ebough to shower, seen a cochroach in the room underneath the fridge and microwave
Stayed 3 nights in Dec 2023

4/10 Poor

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
On Sunday Dec. 10th, I started to clean room 210 using my own supplies. I started cleaning because the sink was broken and leaking. Staff was informed and I was given a blue bucket to catch water. The pvc piping was clogged with hair and other debris causing a fowl smell. . Has someone stayed In 210 after Dec. 10th? How did it smell? Another unfortunately event happen that weekend and was told to leave.
Stayed 4 nights in Dec 2023

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Nice motel to relax and chill for a night or too. Walk to Lackland and surrounding areas downtown.
Stayed 2 nights in Dec 2023

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was run down and old, with cracks in counters and minor holes in walls. But worth it for the low price.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Business traveller
Liked: Staff & service, property conditions & facilities
Once the Hotel is finish with its remodeling and fix up the area it will be nice. The lobby is coming to shape since I first visited in 2020
Stayed 1 night in Nov 2023

2/10 Terrible

Julia Allison

Disliked: Staff & service, amenities, property conditions & facilities
Never go here it is dirty and has roaches
Stayed 5 nights in Nov 2023

2/10 Terrible

Moisés Iván

Stayed 1 night in Nov 2023

4/10 Poor

Jose

Travelled with family
Disliked: Property conditions & facilities, room comfort
Last minute plans.
This is the first time that I’ve experienced a check in and check out through an outside window. Since I arrived at night I was a bit nervous since I didn’t feel that I was safe while my back was turned during the check in process. So once I got inside the room, it was noticed that a drawer was kind of broken and then when taking a shower the shower head wasn’t working properly. So the water was leaking more from the outside of the shower head than to the head itself.
Stayed 2 nights in Nov 2023

10/10 Excellent

Raul

Stayed 5 nights in Oct 2023

2/10 Terrible

Karen

Disliked: Property conditions & facilities
There was no hot water or ice machine had to be there because my grandson was graduating from Lackland Air Force from Boot camp. No breakfast like they had on the site and a fence around the property with barb wire on the top
Stayed 3 nights in Nov 2023

2/10 Terrible

Kokou

Stayed 3 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Stayed 1 night in Nov 2023

10/10 Excellent

Moses

Stayed 3 nights in Oct 2023

4/10 Poor

Danielle

Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not family or pet friendly
They were made aware that the reservation was for my son and his family. They would be there until the 24th or so.They returned late at night with the kids. Unable to use the key card. I was on video chat with them so they can get one. Still gave a difficult time. Stated my daughter in law could be a stalker. Was over charged on my card. For 5 people, only 2 towels were given. I told them not to use the card on file, i was on the way. They tried charging it 4 times. Hours after leaving i was sent an apology letter. Yet having to pack up a family of 5 and look elsewhere. The new motel is pet friendly and doesn’t charge the extra $50 fee, nor the $10 daily fee on which 10 was kept.
Stayed 1 night in Oct 2023

10/10 Excellent

Donnie C

Liked: Cleanliness, staff & service
It was good for a two-night stay. The area is not in the best condition, but the people didn't bother me.
Stayed 2 nights in Oct 2023

6/10 Okay

Lamont

Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and especially Bobbie's professionalism
Stayed 2 nights in Oct 2023

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Regina

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was scary pulling up, this is a rugged area
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roachy
Nasty place roaches everywhere mold everywhere pictures online are a lie.. then they took an extra 58 dollars of my money off my bank card for no reason very uncalled for wont be going back there
Stayed 4 nights in Sep 2023

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service
Let us know before hand the dates when cleaning services are done and make sure that all doors have two security locks on them
Stayed 7 nights in Sep 2023

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

michael

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Scammed
I stayed there showers not working good they kept my deposit for smoking and I don't even smoke and the deposit was only suppose to be $50 and they charged me $60 just to keep it and say that the room smelled like smoke I feel I got scammed
Stayed 2 nights in Sep 2023

4/10 Poor

Jimmy

Stayed 1 night in Sep 2023

2/10 Terrible

Evette

Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Price was different than advertised, (and no it was not because of taxes and fees, the base price on Expedia and what was charged to my card were significantly different! They advertised laundry facilities and had none! Animal urine on floor in first room they put me in, A/C unit barely worked.
Stayed 1 night in Sep 2023

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever.
The bathroom door was broke you couldn't evem clise it. There was no hot water to take a shower. The hotel is gery outdated and needs a lot of work. The bath tub had paint peeling off of it and looked to be rusted by the drain. We were scheduled to stay 2 night and ended up leaving early. The two big dogs in the room next to mine kept me up most of the night. The hotel said the rooms were no smoking but the room next to us was smoking so much pot it made me sick to my stomach.
Stayed 2 nights in Aug 2023