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Reviews of Super 8 by Wyndham San Antonio at I-10

2 out of 5
Super 8 by Wyndham San Antonio at I-10
222 S Ww White Rd, San Antonio, TX

Reviews

5.6
Rating 10 - Excellent. 59 out of 328 reviews" "
Rating 8 - Good. 58 out of 328 reviews" "
Rating 6 - Okay. 61 out of 328 reviews" "
Rating 4 - Poor. 53 out of 328 reviews" "
Rating 2 - Terrible. 97 out of 328 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and air conditioned not working
Stayed 3 nights in Mar 2024

2/10 Terrible

Rob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one on the dirtyest hotels i have stayed at. Worst part was getting up in the middle of the night to use the restroom and seeing 10 to 15 german roaches running around the vanity.
Stayed 1 night in Feb 2024

2/10 Terrible

Dora

Disliked: Property conditions & facilities
Waiting on my refund
Stayed 2 nights in Feb 2024

2/10 Terrible

Marc S

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room toilet was backed up and would not flush. The next room was black mold on the ceiling in the bathroom cracks exposed in the ceiling in the living room carpets were dirty, stained walls and assorted other. The hotel did not offer coffee or breakfast as stated there was no coffee in the room towels were staying stained, and not enough. Staff stated they were going through renovations, which the rooms showed they really really needed. This was the most discouraging day we have ever been on. We know that the hotel room was low priced, but did not feel the price matched the poor quality of the rooms and Services. Expedia should be ashamed to even advertise this property. Very disappointed.
Stayed 1 night in Jan 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Valeria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt unsafe downstairs neighbors got there property stolen and they were pounding on our door.
Stayed 1 night in Dec 2023

4/10 Poor

Jorge

Stayed 3 nights in Nov 2023

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lori

Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Carlos

Business traveller
Disliked: Property conditions & facilities, room comfort
Never again.
Rooms do not have bathtubes, smell terrible. I had to change rooms due to the smoking odor, but they all have the same smell.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
swimming pool
Stayed 2 nights in Sep 2023

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Ruby

Business traveller
Horrible
Stayed 1 night in Aug 2023

2/10 Terrible

Shawn White

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Gross. Don’t stay here!!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool deal
Last minute overnight stay to beat the heat. The pool was clean and not crowded. The air conditioning worked wonderfully (ours broke that morning at home which is why we needed to cool down). I booked online and found everything we desired at a reasonable price. Check in was easy and the young lady who checked us in casually told me that the room we picked was not available so she upgraded us to a suite. The service at this Super 8 is above average. No problems only solutions with a caring attitude. This was my second visit and I will be going back again and again. It is not new and shiny but clean and comfortable is all I need. When i factor in a fair price and good service, I am a happy bargain hunter:)
Stayed 1 night in Jul 2023

2/10 Terrible

melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was nothing good are nice about that place. They lie about breakfast. There was no one there that was friendly at all. The ice machine wasn’t working. The washer and dry didn’t even work. Sad to say that the pool was very very dirty and green was in the water. In my room where I was horribly staying in, the bed was not clean right the roll away bed had nasty spots in the pillows. The icebox and the microwave was dirty and didn’t work, the telephone was broken etc. That was the horrible stay at any motel are hotel that I had ever been too.
Stayed 2 nights in Jun 2023

4/10 Poor

Bernice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just dirty
Stayed 2 nights in Jun 2023

2/10 Terrible

Daniela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Chelsey

Stayed 1 night in Feb 2023

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was in need of Repairs. Non Smoking room smelled like an ash tray. People slamming doors and talking loud outside our Door at 2am.
Stayed 1 night in Feb 2023

2/10 Terrible

Pedro

Disliked: Cleanliness, amenities, property conditions & facilities
You have false advertisement , offer free breakfast which doesn't exist, has a microwave tgat doesn't work no soap, air dryier doesn't work,
Stayed 2 nights in Jan 2023

2/10 Terrible

Desirae

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t go again

2/10 Terrible

Eulalio, Nevada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in terrible condition. This place should be shut down. They had no hot water to shower and did nothing to help we had to leave early and get a room else where.

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reserved a king room in the middle of winter. Arrived and they room was cold, the heat didnt work, doors were damaged inside. The room smelled like smoke and it was a nonsmoking room. I told the guy desk at the front desk and he said that we didnt leave the heat on long enough for it to start working. After explaining to him that we had it running for 30 minutes and it was still blowing he said well it worked for the last people. He told me that there were not any other open rooms and that he would need to go check the heat. After he checked the heat all of a sudden there was another room for us. He moved us room but the room conditions were not any better. Doors damaged, no hairdryer, no shampoo, no hand soap, toliets were stopped up.

2/10 Terrible

Esteban

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
Beds were low, and , weren't hard as a rock, Room had a funky smell. Tv was being held up by cups
Stayed 1 night in Dec 2022

4/10 Poor

Johnny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run away
The room had an odor. The bed had no sheet for the mattress there was food in the refrigerator the tv had a film on the screen. I won’t stay here again and if you’re smart you won’t either. They also want $50.00 pet fee per dog per night
Stayed 1 night in Dec 2022

4/10 Poor

Margaret, St Augustine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked the location. Inappropriate measures for an emergency Situation. Needs more stairs. Room was dirty, after driving 13 hrs we needed some rest. Stayed at other super 8 . Very impressed. This one was bad. Water wasn’t hot, dirty floors, dead bugs behind bed frame, looked like a dead cockroach in bathroom light. Outside of microwave was filthy. I didn’t feel comfortable there, but there was no refund and we ended up leaving early. We wouldn’t recommend this one and won’t come back.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable evening away
Comfortable with everything we needed and extras we did not expect. Friendly, easy check in (and check out). Excellent deal for the price. We will be back for sure.
Stayed 1 night in Oct 2022

2/10 Terrible

Tiffanie

Travelled with family
Bathroom light didn't work,dirty stuff I. The ceiling,bathroom door kicked in at the bottom STAFF VERT RUDE ESPECIALLY THE MANAGER
Stayed 1 night in Oct 2022

10/10 Excellent

Kewin

Stayed 1 night in Sep 2022

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Poor
The non smoking room smelled like a smoking room. The smoke alarm was missing (wonder why). They advertised breakfast (which is why we paid 10 bucks more to stay) and did not have any breakfast. Bed linens had cigarette burn holes in them. Had to leave our clothes in our car so they wouldn’t smell like cigarettes. Bed look like it had waves in it but surprisingly comfortable(only good thing). Staff was nice
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets with holes, old stained towels, will not give replacement sheets or towels, no shampoo, no breakfast, dirty carpet, broken door...
Stayed 1 night in May 2022

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
It was conveniently located near the reason for my trip. I booked two rooms and in one room, the tv didnt work well and the toilet was leaking all over the floor. In the other room, there was no remote and the fridge was leaking onto the carpet. We came back to the room late and there were several people hanging around outside just staring at us. It was really uncomfortable. The soda machine was not working either.
Stayed 1 night in May 2022

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
Uncomfortable
When I first entered the room it was hot, and the unit was off. The curtains were not able to shut properly because the curtain rods were not connected to the wall entirely. There was a hole in the wall, and someone took the batteries out of the remote. The bathroom had odd spots on it. I did not use the bath at all. I did not feel comfortable in that space, and checked out early the next day. I was scheduled for two nights.
Stayed 2 nights in Apr 2022

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

MAGGIE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They had no towels or soap in our room for the first two nights. I had to go to the front desk to get them myself. They locked us out of our room the second and third night and I had to go to the front desk to get them to reset the key. Housekeeping only came in one time. Drug deals were going on in the parking lot after dark as well.
Stayed 4 nights in Feb 2022

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could capture the smell for you….
Horrendous. We left as soon as we got there to find a new hotel…. We just hope Sandi and Joe are still together. Trying to get a refund but you can only do that if you go back to the bulletproof glass within 30 mins… we left the key on the table and called Uber to take us back to the airport asap instead…. After spending $75 on Uber, we found somewhere we could at least lay our heads for 4 hours before the rental car place opened up. We couldn’t do that here without wondering what kind of creepy crawlies we would’ve left with. Choose somewhere, ANYWHERE else….
Stayed 1 night in Feb 2022

2/10 Terrible

laura

Disliked: Staff & service, property conditions & facilities, room comfort
Sad
Do you ever visit any of the sites? I have pictures. Also false advertising. No airport shuttle like it says which is one of the reasons why I booked it. The bathroom door had a hole with the bottom looking like someone took a bite. A hole above the shower head and damage by the light. Not happy at all!
Stayed 1 night in Feb 2022

8/10 Good

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Benjamin

Stayed 1 night in Jan 2022

6/10 Okay

Tammy

Liked: Room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Lucie

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel Ever!
There was a hole in the wall, the carpet was not vacuumed, and a cockroach in the bathroom. No shampoo or conditioner. Only has one fitted sheet on the bed, no flat sheet. We asked to change 3 different rooms, and they were all like this. The receptionist was nowhere to be found at the front when needed. Then to find out she was smoking pot outside the building. Needless to say, we asked for a refund went to Days Inn & Suites nearby instead.
Stayed 1 night in Oct 2021

4/10 Poor

Luis

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been staying at this motel every time we stay in San Antonio and we never had a problem. Until now we got a room with a broken(Cracked toilet) and at night roaches were coming out of there. By the time we woke up the toilet was leaking and we ask management for another room. They said that they will call us when a room is available. Never got the call back so we decided to go to management after we got back from our errands. They gave us another room. The only issue we had with the other room was the restroom door was broken.
Stayed 2 nights in Oct 2021

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Kevin

Disliked: Cleanliness
Bad neighborhood
Stayed 1 night in Sep 2021

4/10 Poor

Elizabeth

Business traveller
Disliked: Property conditions & facilities, room comfort
I was very disappointed in my stay at Super 8 - there was no breakfast like it was mentioned on the ad and no shuttle to the airport. I will never stay there again!!!
Stayed 1 night in Sep 2021