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Reviews of Kaiserhof Anif

3 out of 5
Kaiserhof Anif
Salzachtal Bundesstrase 135, Anif, Salzburg

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 135 reviews" "
Rating 8 - Good. 54 out of 135 reviews" "
Rating 6 - Okay. 22 out of 135 reviews" "
Rating 4 - Poor. 9 out of 135 reviews" "
Rating 2 - Terrible. 7 out of 135 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find close to Eagle's Nest
This hotel is 700 years old of charm yet updated, but because of the historic value cannot have an elevator, but the stairs are fairly easy. The owner is very nice. There was a wedding the evening we stayed so the restaurant wasn't open. Once we closed the windows to turn in for the evening, we no longer heard the music. Nice quiet area. The breakfast was very good, If you have a Tesla, there's a tesla station right there.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Amazing location outside of Salzburg, beautiful mountain views. Buffet breakfast was delicious and so was the dinner menu. Cozy rooms, and very cute little hotel. We explored Salzburg, Eagles Nest and surrounding area. Easy access to all with public transit. Bit of a walk from the bus station, about 20 minutes, but very scenic walk.
Stayed 2 nights in Oct 2019

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, view, amenities, cost. Friendly staff, great atmosphere and very clean with good sized rooms.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Tanja Greene on 1 May 2019
Lieber Gast, vielen Dank, für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Mit besten Grüßen

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good service. 15 minute drive to Salzburg City Center
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bar was super.
Dining was excellent, ambience was super, and Fritz, the bartender, was outstanding. All employees were very friendly, and the rooms were very nice. A memorable experience. I would book this hotel again.
Stayed 1 night in Sep 2018
Response from Tanja Greene on 23 Oct 2018
Dear Guest thank you for taking the time to give us a Feedback of your stay. We forwarded your compliment to Fritz and he appreciated it very much. We are very happy that you enjoyed your stay at the Kaiserhof and we are looking forward to welcome you again some other time. Best regards

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Stay
Hotel was very charming. Staff at the front desk were helpful in answering any questions I had. The morning breakfast buffet was delicious as well.
Stayed 2 nights in Oct 2018
Response from Tanja Greene on 23 Oct 2018
Dear Guest, thank you very much for your Feedback. We appreciate your kind words and we are pleased to hear that you enjoyed your stay at the Kaiserhof. We would be very happy to see you again some other time and remain with best regards

10/10 Excellent

Kennard

A lovely hotel
A lovely hotel. Our room was clean and comfortable. We thoroughly enjoyed our stay. Food was wonderful, including the outdoor dining area.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet hotel
Excellent if you are driving. 5 miles from downtown Salzburg. Good restaurant, excellent breakfast
Stayed 1 night in Sep 2017

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good - could have been better.
Nice hotel just a short journey from the centre of Salzburg. We happened to spend a night at the hotel when they had a wedding reception so it was rather noisy and very busy. Staff were slightly stressed which affected the level of service offered e.g. There was very limited choice on the restaurant menu and our food took a long time to appear. Also, common with the backward legislation in Austria, people are still allowed to smoke in the restaurant which also greatly detracted from our experience. However, the hotel is very well maintained and the reception manager was extremely pleasant and helpful - keeping a cool head when all others around her were losing theirs. Also the breakfast buffet was exceptional.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely courteous and helpful front desk staff... very nice & friendly staff in the dining room and bar... a tasty, varied & big breakfast buffet

8/10 Good

Rob, New Orleans, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey atmosphere
Wonderful staff and great breakfast... convenient to bus into Salzburg

8/10 Good

RUNNK, Switzerland

Liked: Cleanliness, staff & service, room comfort
Nice Hotel at the outskirts of Salzburg
nice and cozy hotel. very nice and friendly staff. excellent cuisine. amazing breakfast buffet. convenient for travelers by car (including e-cars). city can be reached also by bus.

2/10 Terrible

MARCO, HONG KONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD EXPERIENCES
NO AIR CONDITION - NARROW ROOM - VERY HOT - BROKEN SHOWER - BATHROOM NOT CLEAN - OVER PRICE RESTAURANT -

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Kaiserhof
Nice hotel with traditional "inn" service. Covers the basics but not to be confused with international hotel standards. Smoky restaurant.

8/10 Good

Nigel, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to find
Ideal hotel for Salzbourg if you don't want the hassle of driving into the centre and parking up. Was a ten minute bus drive and hotel staff helped with bus timetables so very easy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel with excellent service and food. Very friendly staff especially Tonya at the front desk. Clean and comfortable. Enjoyed so much we stayed again on our return trip. Thanks for an enjoyable evening.

10/10 Excellent

West Aussie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and comfortable
I loved the hotel. The staff were friendly and the breakfast was fantastic. The hotel building is 700 years old but the renovations are up-to-date and modern, although there is no lift. The free wifi worked well and there is plenty of free parking. The hotel is located out of Salzburg, so is really only suitable for someone with their own car though it is on a public bus route. On the negative side, there is no fridge and the room was a little cramped when we had 4 people in the one room.

10/10 Excellent

Flem61, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday in Salzburg
Fantastic hotel with a lot of history. Located just outside Salzburg made this a great place to stay for us on our driving holiday. We used it as our base to see Austria and bits of Bavaria. Very friendly staff, food was superb and even got given drinks for our journey on to Munich when we left. Rooms not air conditioned, but we did get a fan, so not as comfortable as it could have been but the temperatures where exceptional. Musts sees in area are Grossglöckner Hochalpinestraßer including return through mountain via motor rail, Saltbergwerk salt mine, Eagles Nest, Salzburg Fortress, Schloss Helbrunn (< 3 miles away) great fun on a hot day especially if you have young children!

8/10 Good

Honick family, Ansbach, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Family hotel - great service & stay
We stayed here with our family for 3 nights. When we first checked in we were told they were out of family rooms which is what we booked. We were given a double room; which didn't work out since it was two separate rooms; we were traveling with our two boys; 3 yrs and 9 yrs. We requested another room and were given a family room with two separate twin beds for us and bunk beds for our boys. It worked out so much better. Breakfast was included in our stay; it was a wonderful breakfast buffet with plenty of breads, cereals, juice, pastries and coffee. Great view of the mountain from our hotel window.

8/10 Good

Corey, Bavaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiserhof Hotel near Salzburg
Beautiful area. Restaurant had great food and good service. Hotel staff was very nice and spoke good English. Central location to all the wonderful things in the Austrian Alps. It was a bit noisy at night and the hotel could use fans or A/C. All in all, good trip and would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant`
Very good on site restaurant. Hotel staff was very helpful and accomodating.

10/10 Excellent

Geof, Seattle, WA

Liked: Staff & service, property conditions & facilities, room comfort
Kaiserhof/Saltzberg Austria, Suburb
This was a very good two night visit to Saltzberg (this is my spelling, you can select your own based upon language), a visit made at the spur of the moment. The hotel was clean and somewhat off the beaten track but as it turned out ideal for our trip intents. On a post bus line with discounted fare to downtown Saltzberg , downtown was only about fortyfive minutes away and a lot cheaper than parking. And the hotel has almost everything one could ask for in the "in building" facilities. An excellent and reasonable restaurant, an excellent breakfast, even a nightclub. The building was solid enough that activities on the ground floor did not bother our sleep up in the attic's inexpensive digs. There were some notable areas where improvements could be noted. My associate had GPS for Europe and thank goodness he did for the hardcopy maps we downloaded from the web were not very useful. GPS lead us right to the hotel whereas I was lost trying to find the place with hard copy. Secondly, housecleaning did not do a through job of cleaning and in a nightstand drawer opened food was found. An expensive candy bar was amonst the three items, 90% intact. That bar lasted four days - thank you previous guest! There were some maintenance issues but minor. I consider this a good value and would return.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salzburg
Great Hotel, Resterant, and location to Salzburg, Austria.

4/10 Poor

Susan, Boston, MA

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't recommend
Stains/cigarette burns on the carpet, loud bar at night, on a busy road across from a factory - not a family hotel. The staff was friendly but the manager would not allow us out of the 4-night reservation without paying most of it. Found a beautiful pension closer to Salzburg for less than the hefty room price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 3 star hotel as claimed
Our room was unbearably hot and the small fan they provided was unbearably loud. There was a discotech on the 1st floor, so a room on a lower floor that was less hot would have been noisy. This was not a 3 star hotel as claimed.

8/10 Good

Roy, Fruit Heights

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but noisy
This is a great place if you have a car and don't mind a little background noise. It is very clean and nice, and free parking (very rare in Europe). A few minutes to downtown Salzburg, nice staff, and pretty good price. Only complaint is that loud music plays in the bar until very late (until 6 am one night) which could be heard throughout most of the hotel, as well as some street noise. Overall though, a nice place.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service
We liked that even though it was outside of Salzburg, you could still get there pretty quick. They also gave us some information on what to do in Salzburg. We enjoyed our room and the facilities were pretty good.
Stayed 3 nights in Jul 2023
Response from Hotel Kaiserhof on 10 Jul 2023
Dear Simone, thank you so much for the nice feedback!Hope to see you soon!Best regards from Salzburg :)

10/10 Excellent

Morten

Stayed 1 night in Jun 2023
Response from Hotel Kaiserhof on 3 Jul 2023
Thank you so much for your kind feedback!We are looking forward to welcome you in hotel Kaiserhof!Greetings from Salzburg

8/10 Good

Jos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Stayed 1 night in May 2023
Response from Hotel Kaiserhof on 1 Jun 2023
Thank you very much for taking the time for the good feedback!We hope to see you again soon

6/10 Okay

Franny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel en ontbijt fantastisch. Bed vreselijk lag plastic om matras oid daardoor kraken en zweten. Broeide erg.. Kamer heet en benauwd. Ontbijt geweldig heel erg uitgebreid en lekker. Hoge kwaliteit.
Stayed 1 night in May 2023

8/10 Good

Amanda D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Erik

Stayed 1 night in Jul 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Ingunn

Liked: Cleanliness
Disliked: Room comfort
Stengt restaurant
Vi kom en søndag, og da var restauranten stengt kl. 19.30. De skal ha destination charger for Tesla, men kun ett uttak og det var opptatt. Det ligger heldigvis en Tesla supercharger rett ved siden av, og vi fikk ladet der. Sengen var for hard for meg
Stayed 1 night in Jul 2021
Response from Tanja Greene on 28 Jul 2021
Dear Guest, we appreciate your time to write us a Feedback about your stay. We are very sorry that you had to wait before you where able to Charge your EV. As you already mentioned we have charging stalls that belong to the Hotel (36 in total) and aspecialy on the weekends we have many e Drivers that make a Charge stop at our location. We are happy that you found an available spot at one of the 12 tesla super charger stalls on our parking lot. We absolutley understand that you where looking Forward to have dinner at our restaurant but unfortunatley our Restaurant is closed on sundays. We would be pleased to welcome you again some other time and remain with best regards.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage, gutes Frühstück, schönes Zimmer
Wir haben das Hotel nur für die Übernachtung und das Frühstück benötigt. Das Zimmer war schön und ausreichend groß. Ein paar mehr Möglichkeiten Badesachen etc. aufhängen zu können, wären gut. Der Fön lief meist nur 5-10 Minuten, bis er eine „Pause“ zum abkühlen brauchte.
Stayed 5 nights in Jul 2020
Response from Tanja Greene on 4 Aug 2020
Vielen Dank, das Sie sich die Zeit genommen haben und ein Feedback zu Ihrem Aufenthalt zu geben. Wir freuen, dass Sie sich bei uns wohlgefühlt haben. Dank Ihrer Rückmeldung bezüglich des Föns, konnte dieser umgehend ausgetauscht werden. Wir würden uns sehr freuen, Sie wieder einmal im Kaiserhof begrüßen zu dürfen und verbleiben bis dahin, mit besten Grüßen

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Tanja Greene on 9 Jan 2020
Vielen Dank das Sie sich die Zeit genommen haben uns ein kurzes Feedback zu Ihrem Aufenthalt zu geben. Wir würden uns freuen Sie wieder einmal im Kaiserhof begrüßen zu dürfen und verbleiben bis dahin, mit freundlichen Grüßen

8/10 Good

Per

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war nett und die Zimmer sauber. Aus dem Hotelfenster konnte man direkt die Berge sehen. Bis zur Bushaltestelle waren es nur ein paar Schritte.
Stayed 3 nights in Dec 2019
Response from Tanja Greene on 9 Jan 2020
Lieber Gast, vielen Dank für Ihre netten Zeilen, wir haben Ihr Feedback sehr gerne an unser Team weitergeleitet und würden uns freuen Sie wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes familiäres Hotel!
Flure und Zimmer sind renoviert, sehr gutes Frühstücksbüffet, tolle Bar. Parkplätze ausreichend. Leider nicht gegessen, wobei die Speisekarte vielversprechend ist.
Stayed 1 night in Dec 2019
Response from Tanja Greene on 25 Dec 2019
Lieber Gast, vielen Dank für die Lobenden Worte. Wir freuen uns sehr, das Sie Ihren Aufenthalt bei uns genossen haben. Gerne geben wir Ihr Feedback an unser Team weiter und wünschen Ihnen und Ihrer Familie schöne Weihnachtsfeiertage.

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Es hat mir gefallen das die Mitarbeiter sehr nett und zuvorkommend waren, die Unterkunft sauber, Frühstücksbüffet in Ordnung. Das einzig negative war das wir unseren Schlüssel an der Rezeption abgegeben haben und wie wir zurückgekommen sind( waren auf einer Hochzeit) war es 2:00 in der Früh war kein Mitarbeiter an der Rezeption, wir haben geklingelt, an der Tür geklopft machte aber keiner auf, somit haben wir den Schlüssel selber aus dem Schrank geholt. Das fanden wir natürlich nicht in Ordnung denn es hätte sich jeder den Schlüssel nehmen können und in ein fremdes Zimmer gehen können.
Stayed 2 nights in Dec 2019
Response from Tanja Greene on 25 Dec 2019
Lieber Gast, vielen Dank, das Sie sich die Zeit genommen haben und ein Feedback zu Ihrem Aufenthalt zu schreiben. Als Sie Nachts zurück gekommen sind war niemand mehr am Empfang. Wir entschuldigen uns dafür, dass Sie niemand informiert hat, dass wir keine 24h Rezeption haben. Wir werden unsere Mitarbeiter nochmal gezielt darauf hinweisen unsere Gäste in Zukunft bereits beim check in persönlich darauf aufmerksam zu machen, das Sie wenn Sie nach 23 Uhr zurück ins Hotel kommen die Schlüssel bitte mitnehmen sollen. Herzlichen Dank für den Hinweis und schöne Weihnachtsfeiertage.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ro og smilende personale, god morgenbuffe. Da det åbenbart også er en restaurant var der for lidt parkeringspladser da vi kom hjem efter en aften i Salzburg, altså ikke nok parkeringspladser til hotellets gæster
Stayed 1 night in Oct 2019

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

OLIVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halte route des vacances
Trés bon accueil et service irréprochable
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019