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The hotel is a small property that is very uderstated and elegant. It is very Austrian and the staff bends over backwards to accommodate you. We were quite happy to stay there and will certainly return.
This is a premier hotel and a must stay in Salzburg. The staff are friendly, welcoming and helpful. The price range is not for everyone but it reflects the high quality of the hotel. Easy walk to many sights and attractions in Salzburg.
I have stayed at the Goldener Hirsch for the past 30 years The hotel and its staff never fail. Charming and comfortable, it is located in the midst of an active tourist area but absolutely quiet inside and completely safe outside. The staff listen carefully and exceed every request. I wouldn't stay anywhere else in Salzburg.
Absolutely exceptional stay at the Goldener Hirsch. Our room was beautiful, we received a complimentary upgrade and fresh fruit bowl, there was turn down service each night with chocolates and bottled water. The linens were divine. Every possible thoughtful touch was attended to within the room and the service provided. I think it spoiled us for every other hotel we will ever stay in!
The staff was amazing! The overall property was very nice! My only complaint was that we were in a small room across the main building and we were on the top floor. The windows were very small and below eye level. Otherwise, everything was on point!
This is an awesome hotel where attention is given to details. It's clean, quiet, and has a perfect location in the old town. Fresh fruit awaits you upon arrival. Chocolate is provided every evening with turn down service. I highly recommend this hotel.
A beautiful historical hotel in the heart of Old Town Salzburg, our stay was only one night but in absolutely top shelf accommodations & the breakfast was delicious. If we return to Salzburg, there is no doubt that we would stay here again!
Bravo to the management team!
Uniquely furnished restored old building in the heart of the old city. We did not like breakfast being a 35Euro/pp extra instead of being complimentary as it is at so many other hotels.
Beautiful property fantastic staff and lovely room with great facilities. We eat in the restaurant twice and the food was good. The location was perfect and there was no trouble parking the car at the hotel.
Tradition with a modern touch. Excellent service from arrival to departure all staff were amazing. We do travel a lot around the world and have been to many fantastic locations, but this hotel easily qualifies for us in the top 20.
The hotel just reopened after a long rebuild and I was impressed on how they kept traditional elements through and through but high-tech when it comes to the technical functionalities.
The room service was in exact in time as promised and the whole menu very delicious. You don’t get a better Wiener Schnitzel anywhere in town. All in all definitely 5 stars.
This historic hotel is in a great location in the old town of Salzburg. That being said, there are many other more reasonably price hotels that offer more to their customers and are close to town. Hotel accommodations and staff were fine, but I wouldn’t recommend this hotel to friends, and wouldn’t stay again myself.
In the heart of old town with great shopping and cafes very close. The staff is so friendly and helpful. Even helped us make a doctors appointment for one of my children. My kids loved the turn down service at night. The breakfast is a wonderful experience. More than 5 stars here!
Perfect location and lovely rooms, but the staff make this place. Every single one of them was cheerful, friendly and helpful at all times. They even gave us tips on how to act like locals to avoid getting big heads of foam on our beers!!
Steve
Stayed 4 nights in Jun 2018
Response from Front Desk on 19 Jun 2018
Dear Steve,
thank you very much for your great feedback and your nice words. I will forward your compliments to Thomas, who gave you the tip with the beer. ;-)
We hope to welcome you back very soon.
With all our best wishes.
Super Friendly Staff, very helpful with everything. Location is outstanding. The employees went out of their way to make our stay delightful.
Mike
Stayed 9 nights in Jun 2018
Response from Front Desk on 19 Jun 2018
Dear Mike,
thank you very much for your kind words. We will certainly forward your great feedback to our team.
It was our pleasure having you at our Hotel and we hope to welcome you back very soon.
With our best regards.
Lovely hotel in a perfect position for a city break. Friendly and helpful staff.
Alison
Stayed 5 nights in Jun 2018
Response from Front Desk on 19 Jun 2018
Dear Alison,
thank you very much for your feedback, which we very much appreciate. We are very happy that you enjoyed your stay with us.
With all our best wishes.
Nothing short of spectacular. The room was great, and the staff were very knowledgeable. Air conditioned rooms, great location, and a 5 star experience make this hotel am easy choice.
Verified traveller
Stayed 3 nights in Jun 2018
Response from Front Desk on 19 Jun 2018
Thank you very much for your great feedback! It was our pleasure hosting you and we hope to welcome you back to Salzburg and our Hotel Goldener Hirsch, very soon.
With all our best wishes.
All of the staff was incredible, especially Horst, the bartender!
W.Scott
Stayed 2 nights in May 2018
Response from Front Desk on 19 Jun 2018
Thank you very much for your nice words, which we will forward to Horst. :)
We hope to welcome you back to Salzburg and our Hotel Goldener Hirsch, in the near future.
With our best regards.
Great hotel in the center of the Old Town. Easy access to attractions, restaurants and shopping. Also real the river that was a nice walking area. Staff was very helpful, knowledgeable and helpful. Hotel had lots of old world charm. It was clean with very comfortable bed and furnishings. Would return and highly recommend it.
Deborah
Stayed 3 nights in May 2018
Response from Front Desk on 19 Jun 2018
Dear Deborah,
thank you very much for your great feedback. We are very delighted to read that you enjoyed your stay with us and the great location, which we are very proud of.
We hope to welcome you back to Salzburg and our Hotel Goldener Hirsch very soon.
With all our best wishes.,
the Goldener Hirsch Team.