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ARCOTEL Castellani Salzburg

4.0 star property
Eco-certified hotel connected to the convention center in Salzburg-Süd with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for ARCOTEL Castellani Salzburg

Bar (on property)
Exterior
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing
2 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Popular LocationFortress Hohensalzburg16 min walk
  • Popular LocationSalzburg Cathedral17 min walk
  • Popular LocationSalzburg Christmas Market19 min walk
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Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Salzburg

Located near a boardwalk/promenade, ARCOTEL Castellani Salzburg is in Salzburg-Süd neighborhood and is connected to a shopping center. Mozart's Birthplace and Salzburger Landestheater are cultural highlights, and some of the area's landmarks include Mirabell Palace and Gardens and Old City Hall. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Rafting and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain climbing nearby.
Visit our Salzburg travel guideOpens in a new window

What's nearby

  • Fortress Hohensalzburg - 16 min walk
  • Salzburg Cathedral - 17 min walk
  • Salzburg Christmas Market - 19 min walk
  • Mozart's Birthplace - 3 min drive
  • Mirabell Palace and Gardens - 3 min drive

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 20 min drive

Restaurants

  • 220 Grad Nonntal - 11 min walk
  • Chinesische Mauer Chinarestaurant Lin - 3 min drive
  • Steinlechners Bar - 2 min drive
  • Unikum - 9 min walk
  • Ben's Cafe - 2 min drive

About this property

ARCOTEL Castellani Salzburg

Eco-certified hotel located in Salzburg-Süd
Close to Salzburg Cathedral and Salzburg Christmas Market, ARCOTEL Castellani Salzburg provides a terrace, a garden, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, concierge services and a TV in reception
  • Meeting rooms, a front desk safe and multilingual staff
Room features
All 154 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Highchairs, children's books and art supplies
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Rollaway/extra beds, satellite channels and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50.00
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 524 reviews" "
Rating 8 - Good. 198 out of 524 reviews" "
Rating 6 - Okay. 67 out of 524 reviews" "
Rating 4 - Poor. 19 out of 524 reviews" "
Rating 2 - Terrible. 13 out of 524 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

8/10 Good

Arlene

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Travelled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023