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Reviews of Astoria Salzburg

3 out of 5
Astoria Salzburg
Maxglaner Hauptstrasse 7, Salzburg, Salzburg

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 381 reviews" "
Rating 8 - Good. 174 out of 381 reviews" "
Rating 6 - Okay. 47 out of 381 reviews" "
Rating 4 - Poor. 10 out of 381 reviews" "
Rating 2 - Terrible. 10 out of 381 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

stoffelientje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tussen het vliegveld en de oude stad in. Met de bushalte voor de deur 8minuutjes rijden.
Stayed 3 nights in Mar 2024
Response from Hotel Astoria on 22 Mar 2024
Dear Guest,Thank you very much for your kind review.We are really happy that you felt comfortable in our hotel and were satisfied with the location.We hope to welcome you again soon and wish you a nice day.Best regards from Salzburg,Your Hotel Astoria

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend to anyone and everyone.
Spent two nights in the twin room over the New Year period. Lovely staff, always willing to help and an asset to the hotel. The room was cozy and clean with a beautiful view of the mountain horizon. The location was within easy access of the city center, just one 15 minute bus away.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosemary

Stayed 5 nights in Dec 2023

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Cheryl

Travelled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nalenthren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Astoria Hotel, Saltzburg
Enjoy my at Astoria Hotel, location is good with bus stop opposite hotel. Breakfast was nice with hot and cold buffet.
Stayed 2 nights in Dec 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the number 1 and number 10 bus routes which go to the train station and hanger 7 attraction. Lovely cafe and restaurant just down te street with quick access to Salzburg centre with interesting things to do and sights to see
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Liked: Amenities
Great location, and helpful staff :) Lovely breakfast in the morning!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Staff very helpful and accommodating. Breakfast was phenomenal. A great choice of all different foods. Check in and check out. Was very easy. Very close to the airport. Definitely stay here again and visiting Austria.
Stayed 2 nights in Sep 2023

10/10 Excellent

Doug

Staff were excellent in every way
Stayed 2 nights in Oct 2023

2/10 Terrible

Silvia

The hotel was not open. No one came to open it. They said on the intercom that they have no available rooms
Stayed 1 night in Sep 2023
Response from Hotel Astoria on 26 Sept 2023
Dear Mrs. Constantinescu,Unfortunately, you arrived a day early, that is why you were told there was no room available! We were expecting you on a Sunday (the 24th) and not at Saturday (the 23rd). Your booking was for sunday 24th! Kind regards Hotel Astoria

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
nice place to stay, clean, good bed, good internet. staff seems to be absent at night so make sure you have your key if you go out. Bus to the train station is m3 right across the street.
Stayed 1 night in Sep 2023

6/10 Okay

Sydney

Stayed 2 nights in Aug 2023

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff were helpful. There was no air conditioning in our room, which was quite stuffy. They serve a nice buffet breakfast but I did not know the cost until we checked out, when they automatically charged it to our bill even though one member of our party had not eaten breakfast the first day we were there. They took that off the bill but they should have asked before assuming.
Stayed 2 nights in Aug 2023

6/10 Okay

Breanne

Travelled with family
Disliked: Property conditions & facilities
Our room was TINY, which might have been fine, but it faced the street, which is where people stand to smoke, which meant we couldn't leave our window open to let in air (and there isn't A/C) because our room would have smelled of smoke the whole time. The little patio or whatever had spider webs everywhere and there was a large spider making a home in the hammock out there. We didn't use that area mostly because of weather but I wouldn't have wanted to because of that anyway. The water in the shower wasn't consistent in temperature. The main issue: We booked this place because it listed laundry facilities and it does NOT have those. I asked the staff and they looked at me like I was a lunatic and then I showed them how it was listed on here and they just shrugged. We wouldn't stay here again.

10/10 Excellent

Yuhui

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, nice stuff, breakfast is good
Stayed 1 night in Mar 2023

8/10 Good

Stephen, campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed for 3 nights in December and can recommend the place. Pros: 1. Reasonably priced rooms 2. Free onsite parking 3. Convenient to downtown Salzburg. Only a 20 min walk so we could leave our car at the hotel 4. Very good breakfast 5. Attentive property manager lives there with his family. The front desk atrendant is also pleasant and helpful. 6. Facilities all worked well and good heating when it was -8C outside! Cons 1. They clean rooms early in the morning. We did not leave the hotel until 10am and because they cleaned earlier, they did not clean our room that day. If you leave after 9am, be sure to remind them to clean your room 2. The rooms are small for 2 people. That's not uncommon in the EU. 3. The rooms and furniture are a bit outdated but they are clean and comfortable. 4. No onsite cafe or restaurant - just a breakfast room that closes at 10am 5. The walls are a little thin so we could hear slamming doors and people talking in the hallway. However it's not that bad if you accept that it's a hotel and people come and go. So all in all, it's a very pleasant place to stay if you want to visit Salzburg.
Response from Hotel Astoria on 29 Jan 2023
Thank you so much Stephen!Hope to see you again at Hotel Astoria Salzburg

10/10 Excellent

Bjorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Hotel is very well kept and comfortable. Our room was large and included a fridge and balcony, which were both a welcome bonus. The area is very walkable to several nice restaurants. In theory one can walk to old town as well, but it is a fair distance and we didn't try it. There are only a few off-street parking spots for the hotel, but there is reserved on-street parking. We didn't have any trouble finding a spot, just would have preferred to be off-street. The staff was extremely friendly and helpful. Breakfast was excellent with a wide assortment of foods available. I would absolutely stay here again.
Stayed 1 night in Oct 2022
Response from Hotel Astoria on 14 Dec 2022
Dear Bjorn,thank you so much for your message!! We were very happy to hear that you did have a comfortable stay with us!Hope to see you again in SalzburgGeneral Manager

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pick
Very nice hotel. Friendly, helpful staff. Clean room. Good breakfast. Would definitely stay again.
Stayed 2 nights in Dec 2022
Response from Hotel Astoria on 14 Dec 2022
Dear Guy,thank you so much!We would be very happy to host you during your next stay in Salzburg againTake care and see you soonGeneral Manager

8/10 Good

Jareug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
20minutes walk to Old Town
I stayed here while sightseeing trip to Salzburg. It is located about 20 minutes walk to Old Town. You can also take bus from in front of hotel to Old Town. Breakfast was very good. Wi-Fi was very bad. I never received any connection in my room. I had to step out to hallway to get any connection.
Stayed 3 nights in Oct 2022

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2022

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but with no air conditioning, we had to open the windows and it was a little loud because of a busy street. It was walkable to mine attractions, but a little far after a long day.
Stayed 2 nights in Sep 2022

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

HONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the old town. Walking to all attractions. This is not a room. This is entire apartment with a huge bed room.
Stayed 2 nights in Jul 2022

8/10 Good

Laures

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
We stayed one night in Salzburg. Very convenient and walkable location. Check-in process was outstanding. We arrived very early after traveling all night. They allowed us to check in early which was very much appreciated.
Stayed 1 night in Jun 2022

8/10 Good

LEE CHING

Stayed 2 nights in May 2022

10/10 Excellent

Lonnie

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Theresa on 7 Jan 2020
Thank you very much for your Feedback. We are glad that you enjoyed the stay in Salzburg. Best regards Theresa

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
This is a great place. Would recommend it for its location and convenience to get to the city. Defentinly worth the price.
Stayed 3 nights in Dec 2019
Response from Theresa on 7 Jan 2020
Thank you very much for your Feedback. Best regards from Salzburg! Theresa

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Isabella Ostroznik on 15 Dec 2019
Herzlichen Dank!

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, place near city centre. Personal is so quiet and pleasent. Everything is so nice.
Stayed 2 nights in Nov 2019
Response from Isabella Ostroznik on 26 Nov 2019
Thank you very much! We are very pleased that you have felt comfortable with us.

10/10 Excellent

T, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing! Fantastic rooms, fantastic service. The breakfast was better than many I've had in hotels in a while. They make you feel at home. Free parking. Highly recommend Astoria for your next trip to Salzburg.
Stayed 2 nights in Oct 2019
Response from Theresa on 29 Oct 2019
Dear guest, thank you very much for your Feedback. We are really glad that you enjoyed your stay in our hotel and in Salzburg. To feel like at home is always good….. Best regards from Salzburg Theresa

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, not far from center. Good breakfast. No central air, small portable unit in the room
Stayed 1 night in Aug 2019
Response from Theresa on 27 Aug 2019
Thank you very much for your Feedback. Best regards from Salzburg

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with friendly staff. It’s very close to a great brewery
Stayed 1 night in Jul 2019
Response from Theresa on 24 Aug 2019
Thank you very much for your Feedback. Best regards from Salzburg

8/10 Good

AK, California

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is fantastic. The owners will have fresh eggs cooked for you. The outside patio is very nice and they also make you euro coffees. The rooms are a little dated but the price is right and the owners and guests were all very nice. We walked everywhere so its a little hike if you want to be near the riverfront.
Stayed 2 nights in Jul 2019
Response from Theresa on 30 Jul 2019
Thank you very much for your feedback. Best regards from Salzburg

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice breakfast in a beautiful terrace.
Stayed 1 night in Jul 2019
Response from Theresa on 30 Jul 2019
Thank you very much for your feedback. We are happy that you enjoyed the stay in our hotel. Best regards from Salzburg

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What makes this hotel great is the service and kindness of the staff.
Stayed 3 nights in Jun 2019
Response from Theresa on 25 Jun 2019
Thank you very much for your Feedback. We are glad that you enyoed the stay in our hotel. Many regards from Salzburg!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bug bites all over the body after sleeping a night here.
Stayed 1 night in Jun 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Theresa on 20 Jun 2019
Thank you very much for your Feedback. Nice that you liked it in our hotel. Best regards from Salzburg

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There are only 4-5 parking space and we have to park on street. Breakfast is good. Stuff is not friendly.
Stayed 2 nights in May 2019

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!
Staff was very friendly and gave us great recommendations for Salzburg. We also loved the breakfast selections.
Stayed 1 night in May 2019
Response from Theresa on 20 Jun 2019
Thank you very much for your Feedback. Nice that you liked it in our hotel. Best regards from Salzburg

8/10 Good

Cindy

Liked: Staff & service, room comfort
Stayed 2 nights in May 2019
Response from Isabella Ostroznik on 31 May 2019
Herzlichen Dank für Ihre Bewertung!

8/10 Good

Verified traveller

Liked: Staff & service
Reasonable
Breakfast buffet was good. Good service. No air conditioning. 30 min walk from downtown/ tourist areas.
Stayed 2 nights in May 2019
Response from Isabella Ostroznik on 31 May 2019
Danke für Ihre Bewertung!

8/10 Good

Constance Yeuk Yue

Reasonable with price
Pillow was very thin and light, it’s not good for sleep.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location ok. Room and bathroom too small and tight. No elevator, had to carry suitcases up and down two sets of stairs! Very basic amenities provided.
Stayed 1 night in Apr 2019