Indoor pool, outdoor pool
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Reviews of 4R Gran Regina

4 out of 5
4R Gran Regina
C/ Joan Fuster, 3, Salou

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 178 reviews" "
Rating 8 - Good. 73 out of 178 reviews" "
Rating 6 - Okay. 28 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 10 out of 178 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

COLIN

Disliked: Property conditions & facilities
Very Disappointed.
I was very disappointed that there were no disabled parking spaces at the front of the hotel and that I was asked to pay for underground parking as soon as I registered at the reception. Many other hotels offer free parking for disabled guests and these are often located very close to the reception.
Stayed 1 night in Oct 2023

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Average
The room was as per pictures on the website, basic and dated but clean, the cleaners called every day and were very friendly. Air conditioning worked well in the room and the room was small but comfortable. Front desk staff not so approachable, breakfast included, very average, pool area was always overcrowded and uncomfortable. No towels provided for pool. Location was ok, 15 min walk to beach, 20 minute walk to water park.
Stayed 11 nights in Aug 2023

8/10 Good

Aideen

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was nice & good options and no shortages. Property was nice. Pool was too cold to go in when we were there. No tennis and mini golf was not cleaned up or ready to use. Too windy for outdoor ping pong. We booked mainly for the activities but there were very little. The spa however was clean, warm and great to use. Could be free to guests. Cap purchase and wearing was tolerable. Massages too expensive at hotel also. Room cleaning can occasionally come quite early! No air con at the time we went and fridge useful but tempermental. No on site shop. Still on of the best as we looked at most before choosing this one.
Stayed 8 nights in Apr 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Staff where very friendly and helpful. Hotel wasn't too busy, enjoyed a quite relaxing stay.
Stayed 6 nights in Oct 2021

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly
Staff were very friendly, room was clean and the beds were comfortable. Good sized outdoor pool . Gym well equipped The food however was lukewarm even though we were there at the opening time. Very disappointed as we have stopped there before in 2019 and food was exceptional.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean.The bed was comfortable. The meals we had there was excellent and varied. Lovely hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and PortAventura. Lovely food. Clean rooms
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

NickP, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool! Great food and friendly staff. Good location to city center, shopping and beaches.
Stayed 2 nights in Jul 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Lovely staff made us feel very welcome
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and location
Great location, quiet enough to sleep at night but close enough to all amenities including the theme park which was a 10 min walk
Stayed 4 nights in Jun 2019

6/10 Okay

kathleen and jeppe

Liked: Cleanliness
Nice indoor pool
Stayed 1 night in May 2019
Response from Katya B on 29 May 2019
Thank you for visiting us, your opinion is very important.

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding.
Nice location value for money..
Stayed 2 nights in Apr 2019
Response from Katya B on 29 May 2019
Thank you for visiting us and for the high score! Your opinion is very important for us.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here from 8th - 15th April. Hotel very clean with new towels and room cleaned every day. Pleased with the hotel food options, great selection of hot and cold fresh food. The main issue was the noise. We were one of only a few families staying at the hotel, with mainly groups of children on school trips throughout our stay. The noise at night was ridiculous with children shouting from their balconies, running up and down the corridors and playing music. We had to ask the people next door to stop shouting at 1am. Had to unplug the hotel room after receiving prank calls at 3am. It felt more like a youth hostel than a family hotel, certainly not what we were looking for. Spoke to a lady on reception about how hot the room was and we were told the air conditioning would be turned on in June, very rude and not helpful at all. Obviously we couldn’t have the balcony door open due to the noise... Feeling very disappointed as we had an amazing time in Salou. Will be back again next year but will certainly not be staying here! Unless you are 15 and on a school trip, stay somewhere else!
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room, over looking pool. Only stayed for 2 night but it was great. No complaints.
Stayed 1 night in Jun 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation and food
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Katya B on 11 Dec 2018
Gracias por su opinión y por alta valoración de nuestros servicios.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Katya B. on 27 Jun 2018
Thank you for your feedback! Your opinion is very important for us.

8/10 Good

James, Buxton, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel very close to everything
Our stay at 4R was good, the hotel was clean, modern and provided good facilities. The hotel was also highly efficient upon arrival and we were able to check in and go to our room 2 hours before the sheduelled check in time. Breakfast was good although the beans were always cold and member of the staff at breakfast was quite rude however this did not affect our stay. Information about the wifi around the hotel was lacking and therefore we were never connected throughout our stay.
Clean and modern room
Great views from the room

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Our Stay

4/10 Poor

Young couple, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff. Don't stay here!
Regina gran is too far away from the centre of Salou and the beach and I don't recommend it for couples. There are mainly families staying here in August with screaming, unsupervised children in the pool and restaurant. The Pool area is too small for all of the guests as are the toilets, which are disgusting. (Only two ladies toilets) Staff are really rude, on day three of our holiday we were turned away from the restaurant and told we were breakfast only. I disputed this with reception and tried to show them that we had booked half board, we were told to return the next morning and therefore couldnt eat there that evening! The next day we asked again and the lady on the desk said it was a mistake on the computer- no apology. There were many more examples of rude staff that we experienced too. It was the worst customer service I have ever witnessed. Choose somewhere else.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel and pool!
Had a fab time, rooms clean and tidy. The pool was lovely. Not too far from the beach and bars and restaurants but far enough not to be disturbed by it. Breakfast got a bit repetitive but was sufficient. Only thing which was bad was that my daughter had her birthday whilst we stayed and for some reason the cleaner took her birthday cards away when they were stood up by her bed. Asked at reception and went back 4 times to see if they'd check with house keeping but they didn't check until a few days later and I got a shrug of the shoulders and sorry. Put anything sentimental in the safe along with your valuables.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good but not great.
Firstly, have to mention the lovely lovely staff especially a very helpful reception team. Hotel is advertised as 4 star but in reality is like a 3 star so absolutely fine to stay at if you don't expect the 4 star rating. It's very clean and the rooms are in a good state of repair but are quite basic. Beds not especially comfortable. It's a great place to stay if you just need a room to sleep in and can get a good deal but I felt I was paying a lot for what I actually got - though we did stay there at peak season! Certainly not a disappointing stay but not one I would make a special effort to return to.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

F, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
five stars hotel
Lovely hotel, everthing brilliant , the range of food,Only one thing bed not comfortable at all need new ones- sorry

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto de baño se salía el agua de la ducha por todas partes deberían de mirarlo el resto del alojamiento genial repetiremos sin duda alguna .
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Mar 2024

10/10 Excellent

Jesús Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

rafik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Zidane

Travelled with family
Stayed 7 nights in Aug 2023

2/10 Terrible

soohee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결문제
Stayed 1 night in Aug 2023

4/10 Poor

Steffen

Disliked: Cleanliness
Stayed 7 nights in Jul 2023

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities
Pasamos un fin de semana agradable. Recomendado!
Stayed 1 night in Jun 2023

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. Sobretodo la comida muy buena y variada. Lo que menos me gustó el spa porque había demasiada gente.
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Vriendelijke personeel, kamers zijn een beetje gedateerd, uitgebreid ontbijtbufffet
Stayed 4 nights in Oct 2022

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

NAWEL

Stayed 6 nights in Sep 2022

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy grande pero aun asi hay tranquilidad en zonas comunes
Stayed 2 nights in Sep 2022

8/10 Good

Delphine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

Sheina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2022

10/10 Excellent

Hakim

Stayed 10 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Quelques points à revoir
Sejour dune semaine en aout. Accueil correct. Literie à revoir / un petit coussin par personne. Il faut compter bien 15 min à pieds pour rejoindre la plage et 20/25 pour portaventura. Les femmes de ménage font beaucoup de bruit des 8h30 donc impossible de dormir plus longtemps. Piscine trop petite pour le nombre de clients. Et que dire des transats et parasols qui sont deja réservé dès 9h par des personnes qui finissent par faire leur apparition à partir de 17h !!! Au niveau restauration le buffet du soir est plutot complet et varié tandis que le petit déjeuner rebarbatif. Pas de jus frais que celui des machines. Animation pas mal et spa ( 6 e l'entree) sympa.
Stayed 7 nights in Aug 2022

8/10 Good

BONNILLEAU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour bien mais attention restauration
Hôtel pour 5 jours en famille dans deux chambres. Partie hôtel ras, plutôt bien sauf séchoir extérieur rouillé. Partie restauration, là, c’est moins top, le buffet restaurant est une cantine et qualité moyenne, avec moins de choix on aurait peut être mieux mangé. Salles très bruyantes, pour nous la demi pension suffisait car non reposant de déjeuner dans ses conditions et cette qualité. Piscine bien pour les grands et petits. Animation non testée, chambres faites tout les jours.
Stayed 5 nights in Aug 2022

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Éduquer votre clientèle !….
Juste bien sans plus Piscine trop petite au vu du nombre de personne Pas de réglementation concernant les plongeons les bouées etc ajouter à ceci le manque d éducation et de savoir vivre des vacanciers ceci devient rapidement désagréable juste à cause d adultes irresponsables qui sont par ailleurs incapables d éduquer leurs progénitures
Stayed 5 nights in Jul 2022

10/10 Excellent

Galaxy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil ainsi que le personnel sont super. Le séjour a été excellent
Stayed 7 nights in Jul 2022

10/10 Excellent

elodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable dans cet hôtel
Agréable weekend au sein de cet hôtel très bien situé chambres spacieuses et équipées grande terrasse membre du personnel à nos services ménage fait dans les chambres à nos convenance petits déjeuners sucrés salés garnis parking sur place apprécié et merci à l’accueil de nuit 24 h sur 24 on reviendra…
Stayed 2 nights in Jul 2022