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Reviews of Hosteria la Costanera

3 out of 5
Hosteria la Costanera
AV.12 Y CALLE 36, Salinas, Provincia de Santa Elena

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 7 out of 65 reviews" "
Rating 4 - Poor. 7 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonia is fantastic hostess. She was very helpful in every way especially as this is my first trip to Salinas. The room was clean, comfortable, and the Internet was fantastic. Great location, very close to the beachfront, restaurants etc. My appreciative thanks to Sonia for taking such good care of me. Dane Human.
Stayed 4 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sonnia on 29 Jul 2023
gracias fue un placer atenderlos, vuelvan pronto!

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extremely friendly and very happy to help with any requests
Stayed 3 nights in Jan 2023
Response from Sonnia on 18 Jan 2023
thank you! was our pleassure

8/10 Good

Lynne LeBlanc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean. Great pool. Owner eager to please. Rooms are very small. A/C worked well. Breakfast was good. Pillows are the thinnest, skinniest ever, and very hard. They definitely need new pillows.
Stayed 2 nights in Sep 2022

2/10 Terrible

Patrick Joseph

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Sonnia on 16 Oct 2020
Gracias, un placer atenderlos!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was too small, tv was not working properly and bed look more like a full size bed instead of a queen bed.
Stayed 1 night in Feb 2020
Response from Sonnia on 27 Feb 2020
thanks!

8/10 Good

javier, new york city

Travelled with partner
Liked: Cleanliness, staff & service
Salinas is a beach city and after 2 days you have done it all and seen it all. Now the hotel is about 3 blocks away from the main strip. Walking those 3 blocks in the day time is fine, but not night with no street lights and some abandon lots I would not do it. If you could get this hotel for less than 50$ I would stay here if not you are better off staying at a hotel on the main strip which is on the boardwalk. The staff is helpful and the owner is always there and she is great willing to help you with whatever you need. The pool is small and I say no more than 10 people could stay inside it. Breakfast is provided and it has a home style feel to it. They always lock the outside gate and to get in you have to ring a bell. No elevator on this hotel so if you stay in the upper floors you will have to carry you stuff up the stairs. The room is small, but it does its job as most of the time you will be in the beach. You have a small TV and an AC unit which is great. Bathroom is also small and it has a nice shower with towels and soap. There is no closet or safe box in the room. There is nothing that makes you say wow, but for the price its good enough.
Stayed 5 nights in Dec 2019
Response from Sonnia on 4 Jan 2020
Gracias por su comentario

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Close to the beach. Our room didn’t have hot water but our friends’ room did.
Stayed 1 night in Oct 2019
Response from Sonnia on 1 Nov 2019
Gracias por su comentario, pero agua caliente tienen todas las habitaciones, seguramente manipulo mal la llave de la ducha. Fue un placer atenderlos y esperamos que vuelvan pronto!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like this property and the staff was kind, the place is close to the beach and the breakfast was great
Stayed 1 night in Aug 2019
Response from Sonnia on 30 Aug 2019
Gracias, un placer atenderlos!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met our needs for the one night we were there. A little noisy with cabs honking their horns through the night, but the shower was refreshing after a long drive from Banos.
Stayed 1 night in Aug 2019
Response from Sonia on 22 Aug 2019
GRACIAS, FUE UN PLACER ATENDERLOS!

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was nice and pleasant The hotel needs update of modern staff
Stayed 2 nights in Jul 2019
Response from sonnia on 5 Aug 2019
Gracias, fue un placer atenderlos,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from sonnia on 3 Aug 2019
Gracias, un placer atenderlos

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs a lot of maintenance, we found that our linen had holes and to many stains, the WiFi never works, cats everywhere, on tables,chairs etc. To loud because the traffic and people in common area. Smoking allowed so fell the taste in our room. In general not happy.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Staff was very friendly and helpful. The beakfast was included with the stay which was amazing. Just three blocks from the beach.
Stayed 1 night in Jun 2019
Response from Sonnia on 4 Jul 2019
Thank you, it as a pleasure to serve you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service
Breakfast was great! But hostess could provide better customer service, she seemed rushed and too abrupt when asked questions. Also, one price quoted on Expedia during reservation and a higher one stated when we got there.
Stayed 1 night in May 2019
Response from Sonnia on 28 May 2019
Gracias, tomaremos en cuenta su comentario para mejorar la atencion al cliente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Sonnia on 1 May 2019
Gracias, un placer atenderlos!

8/10 Good

William, Upstate NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Costanera is an excellent place to stay in Salinas . The location is great! Just off the Malecón....to avoid the cars and the noise ...but an easy 3 minute walk too get there. For the price this hotel is delightful!
Stayed 1 night in Apr 2019
Response from Sonnia on 1 May 2019
Gracias William, fue un placer atenderlos!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Respetaron el precio acordado. Y siempre solicitos en ayudar.
Stayed 1 night in Feb 2024
Response from Sonnia on 13 Feb 2024
Gracias David, fue un placer haberlos atendidos, vuelvan pronto!saludos

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble. Este fin de semana voy otra vez con mi cuñada hermanos y la 😀
Stayed 2 nights in Jan 2024
Response from Sonnia on 26 Jan 2024
gracias Diana fue un placer atenderlos!

10/10 Excellent

Juan Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, lugar céntrico acogedor, con acceso a diferentes métodos de transporte en fin un lugar en el que volvería a visitar en muy cortó tiempo otra vez
Stayed 3 nights in Dec 2023
Response from Sonnia on 31 Dec 2023
gracias Juan Carlos un placer haberlos recibido, vuelvan pronto!Feliz Año 2024 para ti y tu hermosa familia un abrazo

10/10 Excellent

Victor Hugo

Stayed 1 night in Oct 2023

2/10 Terrible

Luis

Stayed 1 night in Oct 2023

4/10 Poor

Claudia

Stayed 1 night in Sep 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
mal olor en la habitación
Stayed 1 night in Sep 2023

4/10 Poor

Xavier

Stayed 1 night in Aug 2023

10/10 Excellent

Andrés

Stayed 1 night in May 2023
Response from Sonnia on 29 Jul 2023
gracias Andres! un placer haberlos recibido!

10/10 Excellent

REMY

Stayed 2 nights in Apr 2023
Response from Sonnia on 5 Apr 2023
Gracias por su comentario Fue un placer atenderlos

10/10 Excellent

EDUARDO ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, sobre todo por la relación costo beneficio, la ubicación y la seguridad, lo que más me gusto. Gracias.
Stayed 1 night in Mar 2023
Response from Sonnia on 13 Mar 2023
Muchas gracias Eduardo por su comentario Fue un placer atenderlos Espero que vuelvan pronto

10/10 Excellent

RAUL

Stayed 1 night in Jan 2023

10/10 Excellent

Gioconda Yolanda

10/10 Excellent

nicolas

8/10 Good

Yomaira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Mejorar las instalaciones eléctricas del lugar y las repisas. Por todo lo demás estuvo excelente, personal muy amable.
Stayed 1 night in Nov 2022

4/10 Poor

ALEXANDRA

Travelled with group
Disliked: Staff & service, property conditions & facilities
Buena Ubicación Requiere mejorar limpieza
Stayed 2 nights in Sep 2022
Response from Sonnia on 19 Sept 2022
Gracias por su recomendación

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente y ubicación
Stayed 1 night in Sep 2022

10/10 Excellent

Rony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion , muy cordiales
Stayed 1 night in Aug 2022
Response from Sonnia on 30 Aug 2022
gracias Rony por preferirnos, un placer atenderlos!

10/10 Excellent

Anthony

Stayed 1 night in Aug 2022
Response from Sonnia on 30 Aug 2022
gracias Anthony! vuelvan pronto, un placer atenderlos!

8/10 Good

HUMBERTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UBICADA EN UN BUEN LUGAR
Stayed 2 nights in Jul 2022
Response from Sonnia on 30 Aug 2022
gracias Humberto! un placer atenderlos

10/10 Excellent

pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Limpio el hotel pero lo tienen siempre cerrado creo que eso es una equivocación
Stayed 6 nights in Mar 2022
Response from Licho on 6 Apr 2022
un placer haberlos recibido, gracias por preferirías! vuelvan prontooooo

4/10 Poor

Marcela

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
LA ATENCION MUY AMABLE, TODO LIMPIO, ORDENADO.
Stayed 7 nights in Jul 2021
Response from sonnia on 20 Jul 2021
un placer atenderlos!

8/10 Good

Alex

Stayed 1 night in Jul 2021
Response from Sonnia on 7 Jul 2021
Un placer haberlos atendido, vuelvan pronto!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó y muy buena la atención del personal
Stayed 1 night in Jun 2021
Response from Sonnia on 19 Jun 2021
Un placer atenderlos, vuelvan pronto!

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Sonnia on 13 Oct 2020
Gracias! Fue un placer atenderlos!

8/10 Good

nataly del rocio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
falto el servicio de alimentacion
si bien estuvo la estancia pero deberia haber un restaurante con mas posibilidades de comer ahi
Stayed 1 night in Nov 2019
Response from Sonnia on 20 Mar 2020
Gracias por su comentario, pero nuestro hotel es solamente para hospedaje incluido el desayuno

10/10 Excellent

Dianne, Quebec, Qc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proprete, personnel aimable, pres de la plage de Salina, piscine etc
Stayed 1 night in Mar 2020
Response from Sonnia on 13 Mar 2020
Gracias! Un placer atenderlos!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Pesimo, se inundó la habitación. Los muebles son viejos y deteriorados. Al punto q una de las camas se rompio. No recomiendo para nada visitar este hotel.
Stayed 1 night in Feb 2020
Response from Sonnia on 27 Feb 2020
Gracias!

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Excelente
Stayed 2 nights in Dec 2019
Response from Sonnia on 9 Jan 2020
Gracias Pablo, fue un placer atenderlos, vuelvan pronto!

6/10 Okay

Raul

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Sonnia on 21 Nov 2019
Gracias por su estadia, esperamos verlos pronto!