Deluxe King Cottage | Terrace/patio

Reviews of Salida Inn & Monarch Suites

2 out of 5
Salida Inn & Monarch Suites
7310 West U.S. Highway 50, Salida, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t typically write bad reviews because I understand how detrimental they can be. That said, this property was filthy inside and out. Dirty, greasy, stained walls, stained carpet and stained ceiling, black crumbs of some sort in the bed - we left immediately.
Stayed 1 night in May 2024
Response from Todd on 24 May 2024
Hey Nick - not sure where all this is coming from as we take great pride in presenting a safe, clean and comfortable room for our guests to enjoy while visiting Salida. We will look into your concerns as we take all comments serious and will address any issues that come up. All the best to you and your future travels.

10/10 Excellent

Dana

Stayed 1 night in May 2024
Response from Todd on 11 May 2024
Hey Dana - thanks for the kind review! We love the perfect scores! Super glad you enjoyed your stay, please think of us next time you are in Salida!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All employees we encountered were super friendly and helpful. The young lady that checked us in was outstanding. Our room was much better than expected. We were able to use the indoor pool at one of their other properties. Comfy bed and fluffy towels. Thanks for having boiled eggs and yogurt in addition to the standard carb stuff.
Stayed 3 nights in May 2024
Response from Todd on 9 May 2024
Hi Carol - thanks so much for the kind words! We are super happy that you enjoyed your stay, think of us on a return trip to Salida!

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy felt like home
Stayed 1 night in Apr 2024
Response from Salida Inn on 9 Apr 2024
Hey Amanda, thank you for the kind words and come see us again soon!

10/10 Excellent

Kari

Stayed 1 night in Mar 2024
Response from todd on 9 May 2024
Hey Kari - thanks a bunch for the kind review, glad you enjoyed your stay with us! Please think of us on your next trip to Salida!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept for the price we paid! I loved that they had an option for 3 beds in a room versus our family having to get 2 rooms! Room 210 could use a vacuuming underneath the bed that appears it could fold up (when you have kids they check/lift those things) but otherwise the room was clean.
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
Andrew, we are so glad you and the kids had a wonderful time in our triple queen family room! Thank you for pointing out the murphy bed, it really is a one-of a kind here in town!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Guest Services on 4 Apr 2024
Nathaniel, your review means a lot to us!! It is our pleasure to serve you here at Salida Inn and Monarch Suites. Let us know when you are ready to come back and we will get you settled in!

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Salida Inn on 9 Apr 2024
Hey Vernon, it was a pleasure having you and I'm happy to hear that you enjoyed your stay!

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so lovely and big! The staff was so nice - best place we could stay in CO!
Stayed 1 night in Mar 2024
Response from t on 28 Mar 2024
Hey Kevin - thanks a bunch for the kinds words! So happy you enjoyed your stay, hope our paths cross again soon!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sam at the front desk was outstanding! Helped us out with the area! First rate nice guy!!!
Stayed 1 night in Mar 2024
Response from t on 26 Mar 2024
Hi Michael - thanks for taking the time to leave a nice review on our House Manager Sam - he is a rock star! Please think of us on your next visit to Salida!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 2 nights in Mar 2024
Response from t on 19 Mar 2024
Hey Joe, Thanks for choosing us for your stay while in Salida! Hope to see you again very soon!

10/10 Excellent

Chris

Travelled with family
Liked: Amenities
.
Stayed 4 nights in Mar 2024
Response from t on 19 Mar 2024
Hey Chris - thanks so much for the kind review! Please think of us on your next trip to Salida!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all nice - Staff especially helpful. I didn't mention anything, but there are 2 Body Soap bottles in the shower an no shampoo. FYI
Stayed 3 nights in Feb 2024
Response from Yvonne on 27 Feb 2024
Thank you for staying with us. We will get the bottles corrected. We hope you will come back in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Yvonne on 27 Feb 2024
Thank you for staying with us. We hope you will come back in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Yvonne on 22 Feb 2024
Thank you for staying with us. We hope you stay again in the future.

10/10 Excellent

ken

Stayed 1 night in Feb 2024
Response from todd on 21 Feb 2024
Hey Ken! Thanks for the kind review and for staying with us while in Salida! See you next time!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from todd on 19 Feb 2024
Hey Michael - thanks for choosing us for your stay! Hope to catch-up again on your next visit to Salida!

10/10 Excellent

Katrina, Hays

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff welcomed us and our dog. Cozy warm cabin with kitchenette, hot tub and breakfast off highway 50 was a good base for skiing and hiking. We loved the comfortable bed and couch and appreciated the gas fireplace.
Stayed 7 nights in Feb 2024
Response from todd on 19 Feb 2024
Perfect! Thanks Katrina for the kind review and for choosing us while in Salida!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from todd on 7 Feb 2024
Hey Sarah - thanks for taking the time to leave a nice review, hope to see you again!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from todd on 7 Feb 2024
Hi Daniel - thanks for choosing Salida Inn & Monarch Suites for your stay!

6/10 Okay

Thomas B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute. The room had nice sleep set up with 2 queens and a twin pullout bed. But the pullout was soooo uncomfortable. The springs were mostly broken and the mattress was a 3 inch foam. The in room temp controller didn’t work. It was so hot. But, it was affordable and clean!
Stayed 1 night in Feb 2024
Response from todd on 7 Feb 2024
Hi Thomas - thanks for staying with us while in Salida! Also thanks for the heads-up on your room concerns, these issues will be addressed! Hope to catch up another day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Todd on 2 Feb 2024
Thanks a bunch for staying with us while in Salida! Hope to see you again very soon!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was smooth, pro, comfy, great!
Stayed 1 night in Jan 2024
Response from Todd on 2 Feb 2024
Hi Gary - so happy you enjoyed your stay with us! Please think of us on your next visit to Salida and the surrounding playground!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Todd on 2 Feb 2024
Hey Alexandra - Thanks a bunch for choosing us for your stay! Hope to catch-up on your next visit to Salida!

8/10 Good

Beth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Todd on 2 Feb 2024
Hey Beth - thanks for taking the time to leave a nice review, hope to host your next stay in Salida!

8/10 Good

April

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel with Pay in Full at booking
This hotel was very clean, and the beds were comfortable. For a cheaper option it is definitely a good place to stay. There’s a couple of weird things though, when booking through Hotels.com or Expedia, the hotel will be listed as pay at property, but as soon as you book the hotel, they are going to run your credit card for the full amount of your booking and leave it pending until you check in. When I asked about this, I was told that they had a concern of people booking rooms and then canceling them at the last minute and leaving their small hotel. Empty of customers, so their policy is to just make sure that they can charge everybody the full amount, regardless of what the listing says on Expedia or Hotels.com . So just be aware that if you book the hotel, and it says pay property, they’re going to process your credit card immediately. And if it doesn’t process, like mine didn’t because I have blocks on my phone on my card so you can’t charge them without my knowledge , they’re going to cancel your booking unless you pay in full another way. It’s a little misrepresentative, they should just say that you have to pay in full at the time of booking so you don’t have this confusion happening with the hotel.
Stayed 3 nights in Jan 2024
Response from Todd on 2 Feb 2024
Hey April - thanks for staying with us while in Salida, glad you enjoyed our facility! Also thanks for the charging explanation as well. Each on-line booking site has their own policies for payments - we have the option to pay when booking your reservation or paying two days out from your reservation, which is our cancellation policy. Hope you can make it back to Salida very-soon, we'll catch up!

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, safe, and quiet. Loved this place
Stayed 4 nights in Jan 2024
Response from Todd on 2 Feb 2024
Hey Karen - Thanks so much for the kind review! We would love to host your next visit to Salida, see you soon!

8/10 Good

Kathleen

Business traveller
Stayed 1 night in Jan 2024
Response from Todd on 2 Feb 2024
Hi Kathleen - thanks for hanging out with us while in Salida! Hope to see you again very soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Todd on 2 Feb 2024
Hi Jason - thanks for staying with us while in Salida! Hope to catch-up another day!!

10/10 Excellent

Margaux

Stayed 1 night in Jan 2024
Response from Todd on 2 Feb 2024
Hey Margaux - thanks so much for taking the time to leave a very king review!

6/10 Okay

Jason

Stayed 2 nights in Jan 2024
Response from t on 2 Feb 2024
Hi Jason, thanks for choosing us for your stay! Think of us on your next visit to Salida!

10/10 Excellent

Vicki

Stayed 2 nights in Jan 2024
Response from t on 12 Jan 2024
Hi Vicki - thanks for the kind review and for picking us for your stay!

4/10 Poor

Danica, Winchester

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room felt dirty; the plates in the kitchenette had not been cleaned (visible grease and food residue) and the bathroom didn't have a working fan. There was condensation running down the walls after every shower. Floors were dirty. Very run down. We stay in Salida quite often and won't stay here again.
Stayed 1 night in Jan 2024
Response from t on 12 Jan 2024
Hi Danica - very sorry for the condition of the room during your stay. We take pride in presenting a quality room for all our guests, we will follow up on your concerns to insure any issues are addressed...

10/10 Excellent

Jerome

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from t on 12 Jan 2024
Hi Jerome - thanks for the nice review and for staying with us! Look us up next time!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from t on 12 Jan 2024
Thank you foe choosing us for your stay! Please look us up on your next visit to Salida!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bill on 25 Dec 2023
We are so glad you enjoyed your stay! We hope to see you again!

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from t on 12 Jan 2024
Hi Joel - thanks for taking the time to leave the nice review! Hope to catch up on your next visit to Salida!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bill on 25 Dec 2023
We are glad to see you a a good visit with us! Hope to see you again!

10/10 Excellent

LouAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay.
Stayed 1 night in Dec 2023
Response from t on 12 Jan 2024
Hi LouAnn - Perfect! Hope you enjoyed Salida as much as you enjoyed your stay!

8/10 Good

Jeanette

Stayed 1 night in Dec 2023
Response from t on 12 Jan 2024
Hi Jeanette - thanks for stay with us while visiting Salida, hope to see you again!

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from t on 12 Jan 2024
Hi David, Thanks for choosing us for your stay! Hope to see you again next time...

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from t on 12 Jan 2024
Hi Mark, Thanks for the nice review! Please come back next time you are in Salida!

10/10 Excellent

clay

Stayed 1 night in Dec 2023
Response from Bill on 25 Dec 2023
Thanks for staying with us! Come back any time!

6/10 Okay

Jaquelyn

Travelled with family
Disliked: Property conditions & facilities
The room was very different than what’s presented online. The furniture, rug and vanity were old and ragged. Also was charged more than the amount on my confirmation. When I went back to contest the charges I was told that wasn’t uncommon. Eventually was told I would see a credit on my card for the overage but the experience didn’t sit well.
Stayed 2 nights in Nov 2023
Response from todd on 30 Nov 2023
Hi Jaquelyn - so sorry to hear there was a discrepancy with your billing, we work closely with numerous online travel agents to insure there is a seem-less transition between all parties, glad it worked out. We update our rooms furnishings periodically throughout the year, we will look into the room you were in to see what improvements we can make.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple big clean room with a good bed and pillows.
Stayed 2 nights in Nov 2023
Response from todd on 30 Nov 2023
Hey Mark - thanks so much for choosing us for your stay!

10/10 Excellent

Karun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and the bathroom was well kept
Stayed 1 night in Nov 2023
Response from todd on 27 Nov 2023
Thank you for the nice review and for choosing us for your stay while in Salida!!

8/10 Good

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cottage was a great space for our family and pups. Conveniently located near trails and downtown with lots of dining and shopping options.
Stayed 3 nights in Nov 2023
Response from todd on 27 Nov 2023
Perfect! Thanks for staying with us and the kind words!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is quite polite and courteous
Stayed 1 night in Nov 2023
Response from todd on 13 Nov 2023
We love our staff! Thanks for the kinds words, hope to see you again very soon!

10/10 Excellent

Ryan

Stayed 1 night in Nov 2023
Response from todd on 6 Dec 2023
Hey Ryan - thanks a bunch for the kind review! Hope to catch up another day!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice stay. Good location. Staff was excellent. Will definitely stay here again.
Stayed 1 night in Nov 2023
Response from todd on 12 Nov 2023
Perfect! Thanks for staying with us!!