Reception
Check availability

Reviews of Hotel Sercotel Las Torres Salamanca

3 out of 5
Hotel Sercotel Las Torres Salamanca
C/ Concejo Nº 4, Salamanca

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 405 reviews" "
Rating 8 - Good. 143 out of 405 reviews" "
Rating 6 - Okay. 36 out of 405 reviews" "
Rating 4 - Poor. 12 out of 405 reviews" "
Rating 2 - Terrible. 9 out of 405 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leonard

Travelled with family
Liked: Amenities, property conditions & facilities
Very convenient to the Plaza Major & every thing else in the vicinity. There is plenty to see & do. I could have stayed longer, sadly I couldn’t. Hotel needs a some updating but the price & convenience out weighs the minor negatives. Nice & friendly staff. Some rooms are very small & bathtubs are very high. Not enough grab bars in shower area. I still recommend staying there.
Stayed 1 night in May 2024
Response from Ricardo M., Guest Experience Manager on 10 May 2024
Dear Leonard,Thank you for your review of your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience was positive and that you enjoyed your stay at Sercotel Las Torres. We have different types of rooms with different prices each, we hope to be able to advise you on your next visit so that you can choose the room that best suits your preferences. We hope you come back soon to visit us and continue to enjoy our hotel.Best regards.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in town, and 10 star breakfast buffet. 50 ft. Off the plaza & walk to everything.
Stayed 2 nights in Apr 2024
Response from Ricardo M., Guest Experience Manager on 30 Apr 2024
Dear Kent,Thank you for letting us know your opinion about your recent stay at our hotel. We are delighted to see that your experience has been totally satisfactory at Sercotel Las Torres, as we pursue that goal every day. We hope you come back to visit us soon, we will be delighted to welcome you again.Best regards.

10/10 Excellent

Thomas, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in the heart of beautiful Salamanca. You are steps away from the most beautiful Plaza Mayor in the world. In addition, you are a 5-10 minute walk to the Cathedrals and other monuments. The staff is wonderful, the even prepared bags of food on the day we left since we left at 06:00 (before breakfast started). This was our second stay at the hotel and would stay again.
Stayed 3 nights in Mar 2024
Response from Marisol García -Guest Experience Manager Sercotel on 20 Mar 2024
Dear ThomasIt is a pleasure for us to know that you have fully enjoyed your stay at Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We thank you for letting us know your opinion. We hope you choose us again in your future visits to Salamanca. It will be a pleasure for us to welcome you again.Best regards.Marisol García Guest Experience ManagerSercotel Las TorresTranslated with DeepL.com (free version)

10/10 Excellent

Juan C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grear
Stayed 1 night in Dec 2023
Response from M Angeles L Guest Experience Manager Sercotel Las on 6 Jan 2024
Estimado huésped,Le agradecemos que nos haya dejado conocer su opinión acerca de su reciente estancia en nuestro hotel. Estamos encantados de comprobar que su experiencia ha sido totalmente satisfactoria en Sercotel Las Torres, ya que cada día perseguimos ese objetivo. Esperamos que vuelva pronto a visitarnos, estaremos encantados de recibirle de nuevo.Saludos.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Plaza Mayor and within walking distance to lots of local shopping and restaurants. The reception staff was very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Ricardo M., Guest Experience Manager on 29 Nov 2023
Dear Deborah,We appreciate you letting us know his opinion about his recent stay at our hotel. We are delighted to see that your experience has been totally satisfactory at Sercotel Las Torres, since we pursue that goal every day. We hope you visit us again soon, we will be happy to welcome you again.Greetings.

6/10 Okay

Caglar

Liked: Cleanliness, property conditions & facilities
Pls educate your staff about service animals!
The reception does not know that service dogs arent pets and exempt of fees according to the EU Law. It is illegal to ask extra fee for service animals as they are not considered as pets. But anyway, she didnt seem to understand what a 'service' dog is. And I was too tired. I said Ok, charge away - which was 10 Eur per stay as it is so written on Hotels.com page. But she asked for 20 Eur - saying that is the correct amount and that the hotel is not responsible for Hotels.com website. That is funny, because that amount I am sure did not conjure on its own on Hotels.com. If its wrong, its because the hotel made a mistake. But she didnt seem to understand this either! In the end, I dont know how much I paid, I just gave my credit card because I was too tired to explain anything further and wanted to get into my room. The room was very small. They really should put how big in terms of sq meters in the descriptions like most hotels do! Because if I saw this I wouldnt book this room or maybe this hotel. The photos here give a wrong impression. Also the water pressure in the shower is low. The big heavy shower-heads also doesnt help the case because those handsets are for those showers with strong water pressure. The room was clean. I didnt take breakfast. The location is good next to the Plaza Mayor. But then again, if you are staying in the old town, everywhere is 10 mins walking distance as it is a small town.
Stayed 2 nights in Oct 2023

8/10 Good

Busola

Stayed 2 nights in Sep 2023
Response from Marisol García -Guest Experience Manager Sercotel on 12 Oct 2023
Estimado BusolaLe agradecemos que haya valorado su reciente estancia en nuestro hotel, ya que nos permitirá mejorar nuestros servicios. Nos alegra comprobar que su experiencia ha sido positiva, y que ha disfrutado en Sercotel Las Torres.Esperamos que vuelva pronto a visitarnos y siga disfrutando de nuestro hotel.Saludos.Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Wayne Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Guest Experience Manager Sercotel Las Torres on 31 Aug 2023
Estimado huésped,Es un placer para nosotros conocer que ha disfrutado plenamente en Sercotel Las Torres, y que su experiencia ha resultado confortable. Cada día tratamos ofrecer lo mejor a todos nuestros huéspedes, y nos alegra que este haya sido el resultado en su caso. Le agradecemos que nos haya dejado conocer su opinión. Esperamos que vuelva a elegirnos en sus futuras visitas a Salamanca. Para nosotros será un placer recibirles de nuevo.Reciba un cordial saludo.

10/10 Excellent

Diana

Travelled with family
Liked: Amenities
This place was a bargain, priced delight! Right around the corner from plaza mayor close to everything and walkable to the beautiful areas of Salamanca. We will stay again at this place. It was wonderful.
Stayed 1 night in Aug 2023
Response from Guest Experience Manager Sercotel Las Torres on 31 Aug 2023
Dear guest,Thank you for your review of your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience was positive and that you enjoyed your stay at Sercotel Las Torres.We hope you will visit us again soon and continue to enjoy our hotel.Best regards.

10/10 Excellent

Aliona, London

Stayed 14 nights in Jul 2023
Response from Marisol García Guest Experience Manager on 21 Aug 2023
Estimada AlionaLe agradecemos que haya valorado su reciente estancia en nuestro hotel, ya que nos permitirá mejorar nuestros servicios. Nos alegra comprobar que su experiencia ha sido positiva, y que ha disfrutado en Sercotel Las Torres.Esperamos que vuelva pronto a visitarnos y siga disfrutando de nuestro hotel.Saludos.Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Maria

Stayed 1 night in Jul 2023
Response from . on 31 Jul 2023
Estimada María,Es un placer para nosotros conocer que ha disfrutado plenamente en Sercotel Las Torres, y que su experiencia ha resultado confortable. Cada día tratamos ofrecer lo mejor a todos nuestros huéspedes, y nos alegra que este haya sido el resultado en su caso. Le agradecemos que nos haya dejado conocer su opinión. Esperamos que vuelva a elegirnos en sus futuras visitas a Salamanca. Para nosotros será un placer recibirles de nuevo.Reciba un cordial saludo.Alberto Barrios Guest Experience Manager

8/10 Good

Mark

Stayed 1 night in Jul 2023
Response from Marisol García Guest Experience Manager on 21 Aug 2023
Estimado MarkLe agradecemos que haya valorado su reciente estancia en nuestro hotel, ya que nos permitirá mejorar nuestros servicios. Nos alegra comprobar que su experiencia ha sido positiva, y que ha disfrutado en Sercotel Las Torres.Esperamos que vuelva pronto a visitarnos y siga disfrutando de nuestro hotel.Saludos.Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Jesús

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and room very nice. The only issue was that the top bunk had a loose screw and almost fell off. But otherwise all good
Response from Marián Izquierdo-Guest Experience Manager Sercotel on 12 Jul 2023
Dear Jesus,We thank you for evaluating your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience has been positive, and that you have enjoyed Sercotel Las Torres.We hope you will visit us again soon and continue to enjoy our hotel.Greetings.Marián Izquierdo-Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a visit. Nice staff and perfect locatiom
Stayed 1 night in Jul 2023
Response from Marián Izquierdo-Guest Experience Manager Sercotel on 11 Jul 2023
Dear ……….,Thank you for letting us know your opinion about your recent stay at our hotel. We are delighted to see that your experience at Sercotel Las Torres has been completely satisfactory, as we pursue that goal every day. We hope you visit us again soon, we will be delighted to welcome you again.Greetings.Marián Izquierdo-Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Amanda

Stayed 4 nights in Jun 2023
Response from Guest Experience Manager Sercotel Las Torres on 22 Jul 2023
Estimado Amanda,Le agradecemos que haya valorado su reciente estancia en nuestro hotel, ya que nos permitirá mejorar nuestros servicios. Nos alegra comprobar que su experiencia ha sido positiva, y que ha disfrutado en Sercotel Las Torres.Esperamos que vuelva pronto a visitarnos y siga disfrutando de nuestro hotel.Saludos.

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (not by car), friendly staff. Family room (4) is extremely tight.
Stayed 1 night in Jun 2023
Response from Marisol Gracía dpto de recepcion on 5 Jul 2023
Dear JulioWe thank you for evaluating your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience has been positive, and that you have enjoyed Sercotel Las Torres. We have different types of rooms with different prices each, we hope to be able to advise you on your next visit so that you can choose the room that best suits your preferences. We hope you will visit us again soon and continue to enjoy our hotel.Greetings.Marisol García -Guest Experience Manager Sercotel Las Torres

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location, location location
This hotel is just behind the Plaza Major and perfect for visiting Salamanca. Cafes, bars , restaurants are seconds away from front door. Sat Nav has some problems in driving mode as Salamanca has a rather confused layout , but having found the Hotel , reception was warm, friendly and very helpful. All in all fab .
Stayed 2 nights in Jun 2023
Response from Marisol García Guest Experience Manager on 17 Jun 2023
Dear AndrewIt is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We thank you for letting us know your opinion. We hope you choose us again on your future visits to Salamanca. It will be a pleasure for us to receive you again.Receive a cordial greeting.Marisol García Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, great staff, great location.
Stayed 2 nights in May 2023
Response from Marisol García Guest Experience Manager on 29 May 2023
Dear PaulIt is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We thank you for letting us know your opinion. We hope you choose us again on your future visits to Salamanca. It will be a pleasure for us to receive you again.Receive a cordial greeting.Marisol García Guest Experience ManagerSercotel Las Torres

2/10 Terrible

Chantal

Travelled with partner
Disliked: Staff & service
The area surrounding the hotel was great, shops, market and atmostpheres was good. Sadly, the entrance to the hotel was a let down, one wouldve missed it had I not been shown where to go. The lady at reception was cold with no smile on her face did not give us a wifi code and when we were in bed, I called reception to ask and the lady just rattled the wifi code in spanish and I said I cannot understand and she siad that I should come downstiars to get it and hung up n me. I did mention that I was in bed but that did not seem to matter to her.. There is no parking at the hotel, one has to pay for parking at Le Mans Parking. I paid 98 euros for the room without breakfast - that is disgusting to say the least. VERY DISAPPOINTED/
Stayed 1 night in Apr 2023
Response from ELENA PUERTO on 6 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location next to Plaza Mayer. Clean and safe. However walls are thin and the nocturnal activity next door kept us awake. Room was tiny but functional. Great for the price but wouldn’t use again because of the thin walls and great noise.
Stayed 3 nights in Feb 2023
Response from Marisol García Guest Experience Manager on 12 Mar 2023
Dear guest,We thank you for evaluating your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience has been positive, and that you have enjoyed Sercotel Las Torres.We hope you will visit us again soon and continue to enjoy our hotel.Greetings.Marisol García Guest Experience Manager

10/10 Excellent

cody, Grand Forks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Response from Marisol García Guest Experience Manager on 8 Feb 2023
Dear CodyIt is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We thank you for letting us know your opinion. We hope you choose us again on your future visits to Salamanca. It will be a pleasure for us to receive you again.Best regards Marisol García Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location to explore Salamanca.
The hotel is right next to the gorgeous Plaza Mayor and our room had a direct view over it.
Stayed 1 night in Jan 2023
Response from Marisol García Guest Experience Manager on 11 Jan 2023
Dear RichardThank you for letting us know your opinion about your recent stay at our hotel. We are delighted to see that your experience at Sercotel Las Torres has been completely satisfactory, as we pursue that goal every day. We hope you visit us again soon, we will be delighted to welcome you again.Regards.Marisol Garcia Guest Experience ManagerSercotel Las Torres

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Response from Marisol García Guest Experience Manager on 11 Jan 2023
Estimado AndresLe agradecemos que nos haya dejado conocer su opinión acerca de su reciente estancia en nuestro hotel. Estamos encantados de comprobar que su experiencia ha sido totalmente satisfactoria en Sercotel Las Torres, ya que cada día perseguimos ese objetivo. Esperamos que vuelva pronto a visitarnos, estaremos encantados de recibirle de nuevo.Saludos.Marisol García Guest Experience ManagerSercotel Las Torres

8/10 Good

Creighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Marisol García Guest Experience Manager on 11 Jan 2023
Dear CreightonThank you for letting us know your opinion about your recent stay at our hotel. We are delighted to see that your experience at Sercotel Las Torres has been completely satisfactory, as we pursue that goal every day. We hope you visit us again soon, we will be delighted to welcome you again.Regards.Marisol Garcia Guest Experience ManagerSercotel Las Torres

6/10 Okay

Melissa

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Kelli

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The family room we booked would be exceptionally small fir two people. For three adults? Ridiculous. The AC did not function. None of us slept.
Stayed 1 night in Oct 2022

10/10 Excellent

luis francisco

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hot tiny room...with great breakfast buffet
The positives of this hotel are the location and the breakfast buffet. The negatives, the AC was not working, room was at 25 C / 77F...we reported the issues but they said that government set maximum temperature in room, ....we stayed in 7 hotels during our vacation and this was the only hotel with AC issues......the room was quite tiny...we had to crawl against the wall to go around the bed and get to the bathroom.
Stayed 1 night in Sep 2022

8/10 Good

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in prime location.
Nice hotel in great location. Friendly and helpful staff. Quiet hotel but right in centre of town . Free parking close by for our motorcycles.
Stayed 1 night in Sep 2022
Response from Marisol Gracía dpto de recepcion on 9 Oct 2022
Dear RichardIt is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We appreciate you letting us know your opinion. We hope that you will choose us again on your future visits to Salamanca. It will be a pleasure for us to welcome you againReceive a cordial greeting.Marisol García Guest Experience ManagerSercotel Las Torres

6/10 Okay

MANUEL

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2022
Response from Rocío Bueno. Jefa de recepción on 21 Aug 2022
Estimado Manuel,Gracias por su valoración.Seguimos trabajando para ofrecerle una estancia 10 en futuras visitas.Saludos.

10/10 Excellent

Myrna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, awesome service and great breakfast
Stayed 3 nights in Jul 2022
Response from Marta López-Sercotel las Torres on 25 Jul 2022
Dear Myrna Thank you very much for completing our satisfaction survey, since through your scores we can improve our services. Thus we see that your stay has been satisfactory, which makes us happy and encourages us to continue working in this line. We hope that you will choose Sercotel Las Torres again to stay on your future visits to Salamanca. It will be a pleasure for us to find you again among our clients. Best regards

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Marta López-Guest Experience Manager on 22 Jun 2022
Estimado huésped, Le agradecemos que haya valorado su reciente estancia en nuestro hotel, ya que nos permitirá mejorar nuestros servicios. Nos alegra comprobar que su experiencia ha sido positiva, y que ha disfrutado en Sercotel Las Torres. Esperamos que vuelva pronto a visitarnos y siga disfrutando de nuestro hotel. Saludos.

10/10 Excellent

Zarife

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its excellent
Stayed 2 nights in May 2022
Response from Marta López-Guest Experience Manager on 22 Jun 2022
Estimada Zarife, Muchas gracias por completar nuestra encuesta de satisfacción, ya que a través de sus puntuaciones podemos mejorar nuestros servicios. Así vemos que su estancia ha resultado satisfactoria, lo cual nos alegra y anima a seguir trabajando en esta línea. Esperamos que vuelva a elegir Sercotel Las Torres para alojarse en sus futuras visitas a Salamanca. Será un placer para nosotros volver a encontrarle entre nuestros clientes. Saludos.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Attentive staff good choice at breakfast
Stayed 8 nights in Apr 2022
Response from . on 3 May 2022
Dear David It is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We appreciate you letting us know your opinion. We hope that you will choose us again on your future visits to Salamanca. It will be a pleasure for us to welcome you again Receive a cordial greeting. Marisol GarcíaGuest Experience Manager Sercotel Las Torres

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from y on 29 Apr 2022
Dear guest, We thank you for reviewing your recent stay at our hotel, as it will allow us to improve our services. We are glad to see that your experience has been positive, and that you have enjoyed Sercotel Las Torres. We hope that you will visit us again soon and continue to enjoy our hotel. Greetings. M Angeles Guest Experience Manager Sercotel Las Torre

10/10 Excellent

George

Stayed 1 night in Apr 2022

8/10 Good

Me

Stayed 1 night in Apr 2022

10/10 Excellent

george, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, perfect location and nice view to the plaza
Stayed 2 nights in Mar 2022
Response from . on 3 May 2022
Dear George It is a pleasure for us to know that you have fully enjoyed Sercotel Las Torres, and that your experience has been comfortable. Every day we try to offer the best to all our guests, and we are glad that this has been the result in your case. We appreciate you letting us know your opinion. We hope that you will choose us again on your future visits to Salamanca. It will be a pleasure for us to welcome you again Receive a cordial greeting. Marisol García Guest Experience Manager Sercotel Las Torres

8/10 Good

Todd, St. Simons Island

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the city square that is close to shopping, things to see, and restaurants.
Stayed 1 night in Feb 2022
Response from . on 2 Mar 2022
Dear Todd, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Marta López-Guest Experience Manager Sercotel Las Torres

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous !
The room was very big and the beds were very comfortable. No bathtub and the shower space was a bit small and the door to the bathroom doesn’t shut well. Otherwise, the breakfast was very nice and the members of staff were very friendly and helpful, and the location was really special, just next to Plaza Major.
Stayed 1 night in Feb 2022
Response from . on 2 Mar 2022
Good morning, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Marta López-Guest Experience Manager Sercotel Las Torres

10/10 Excellent

Ruby, Cabo Rojo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2022
Response from . on 2 Mar 2022
Estimada Ruby, Muchas gracias por completar nuestra encuesta de satisfacción, ya que a través de sus puntuaciones podemos mejorar nuestros servicios. Así vemos que su estancia ha resultado satisfactoria, lo cual nos alegra y anima a seguir trabajando en esta línea. Esperamos que vuelva a elegir Sercotel Las Torres para alojarse en sus futuras visitas a Salamanca. Será un placer para nosotros volver a encontrarle entre nuestros clientes. Saludos. Marta López-Guest Experience Manager Sercotel Las Torres

2/10 Terrible

Keila

Stayed 1 night in Jan 2022

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and nice clean rooms
Stayed 9 nights in Jan 2022
Response from . on 2 Mar 2022
Estimada Nicole Le agradecemos que nos haya dejado conocer su opinión acerca de su reciente estancia en nuestro hotel. Estamos encantados de comprobar que su experiencia ha sido totalmente satisfactoria en Sercotel Las Torres, ya que cada día perseguimos ese objetivo. Esperamos que vuelva pronto a visitarnos, estaremos encantados de recibirle de nuevo. Saludos. Marta López-Guest Experience Manager Sercotel Las Torres

10/10 Excellent

Mey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Rocío on 19 Nov 2021
Muchas gracias por una valoración tan positiva. Saludos. Rocío Bueno. Jefa de recepción

10/10 Excellent

Bethany

Stayed 2 nights in Oct 2021
Response from Rocío on 19 Nov 2021
Muchas gracias por una valoración tan positiva. Saludos. Rocío Bueno. Jefa de recepción

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and great location!
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The air conditioning in the room did not work. It was 78 degrees in the room. The receptionist came to the room at midnight and fiddled with it. She said she would look into another room. Never heard back and had a horrible night!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful location.
Stayed 1 night in Jul 2021