Design Suite | Terrace/patio

Reviews of Gateway to Greenwich Suites

3 out of 5
Gateway to Greenwich Suites
5560 Rte 2, Saint Peters Bay, PE

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 93 reviews" "
Rating 8 - Good. 31 out of 93 reviews" "
Rating 6 - Okay. 12 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 4 out of 93 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location at the head of St. Peter's Bay. Lovely sunsets. The property is clean, well-maintained and professionally managed. I would definitely stay here again. Great location near to PEI National Park.
Stayed 3 nights in Oct 2023
Response from Liling on 2 Nov 2023
Thank you so much for your great review and I am looking forward to hearing from you next time.

10/10 Excellent

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice spot at a very affordable price. The suite was very clean and comfortable. We even got a chance to try out a Nordic Spa which can be found 2 minutes away from this place.
Stayed 1 night in Oct 2023
Response from Liling on 2 Nov 2023
I am so glad to received your great review and so happy that you enjoyed your staying with us.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific property , very clean. Our unit was new and very well decorated.
Stayed 1 night in Sep 2023
Response from Liling on 3 Oct 2023
Thank you so much for your great review again!

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the bay!
Stayed 1 night in Sep 2023
Response from Liling on 8 Sept 2023
Thank you so much for your great review!

10/10 Excellent

Rachel

Stayed 1 night in Sep 2023
Response from Liling on 8 Sept 2023
Thank you so much for your great review!

10/10 Excellent

stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The area that we stayed is way away from cavendish summerside or Charlotte but if you didn’t have any kids it’s perfect, the accommodations were amazing so beautiful I would definitely stay again. We was so excited it was waterfront but the water literally spelled like poop it was so disgusting
Stayed 2 nights in Aug 2023
Response from Liling on 3 Oct 2023
Thank you so much for your great review!

10/10 Excellent

Mathieu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special property, incredible location and wonderful owners. Recently renovated with fantastic taste. The care and attention to detail by the owners was obvious in every corner. Very spacious and comfortable unit for our family of four, very comfortable and absolutely love all the cute and trendy shops across the street. We were blessed with the most beautiful sunset across the water accompanied by a rainbow one evening and a fireworks show the next. Another aspect I really appreciated was that they have a large 55" TV and comfortable seating. This is especially appreciated with a family on a rainy day as we set up our Switch to play games and watched a family movie together in comfort afterwards. Rick's fish and chips next door is very good, but Black and White Café across the street was an exceptionally pleasant surprise both breakfast, lunch and dinner. We loved it so much so that we kept going back. We also love the ice cream shop, boardwalk and all the little craft shops and bike rental just steps away. Being just a few minute drive to the breathtaking Greenwich hike and beach this really is an ideal location. The owners are super friendly and kind and made our already great stay even better. Their kindness was actually one of the many highlights of our trip. Not only would we come back, but we plan to. Thanks so much to Gateway to Greenwich for the amazing experience and memories!
Stayed 2 nights in Aug 2023
Response from Liling on 8 Sept 2023
Thank you so much for your great review, I really hope I could hear from you next time!

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with a great view.
Stayed 2 nights in Jul 2023
Response from Liling on 5 Aug 2023
Thank you so much for your great review, my pleasure to host you and your family. Have a wonderful summer time!

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved my stay ! It’s a beautiful little spot, very cute and cozy. Stayed in the sunrise suite and the jacuzzi tub was perfect at the end of a long day of work Thank you again
Stayed 1 night in Jul 2023
Response from Liling on 23 Jul 2023
Thank you so much for your great review, I am so glad to hear that you enjoyed your staying, I am looking forward to seeing you next time.

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Liling on 13 Jul 2023
Hi, Robin, thank you so much for your great review, have a wonderful summer!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property!
Stayed 2 nights in Jul 2023
Response from Liling on 10 Jul 2023
Thank you so much for your great review and I am so glad to hear you enjoyed it. I am hoping to hear from you next time!

10/10 Excellent

Dana

Stayed 2 nights in Jul 2023
Response from Liling on 5 Aug 2023
Thank you so much for your great review, I am hoping to hear from you next time.

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated property, feels like an apartment with main living and bedrooms on separate floors. Very relaxing and comfortable. Owners go above and beyond to make sure you are comfortable, and are very nice people.
Stayed 2 nights in Jul 2022
Response from Liling on 28 Jul 2022
Thank you so much for your great review, and it was my pleasure to accommodate you and your beautiful wife, I am hoping to hear from you next time.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony looking out to St Peters bay was awesome
Stayed 3 nights in Oct 2021
Response from Liling on 8 Oct 2021
Thank you Shane, we will do renovation for our suites this fall and hope we could have new look to accommodate you next year if you would come back.

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite fairly well equipped. Bedrooms were hot, definitely would need air conditioning in the summer months.
Stayed 2 nights in Sep 2021
Response from Liling on 27 Sept 2021
Thanks for your great review, we do have central air conditioning system that always being controlled by office, we can turn it on or off according to guests request. Sorry I don't know you were hot during your staying, we could certainly turn it on if you ask us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay
Nice location at the head of the Bay, with shops nearby and room to walk. I had the small suite on the property’s immediate right which was clean and quiet. Contactless checking and checkout worked well. The rooms were comfortable although the control for the A/C was missing and I had to use the provided fan.
Stayed 1 night in Sep 2021
Response from Liling on 22 Sept 2021
Thanks for your great reviews, sorry for the missing control, the AC has problem to use it so we are still waiting for services. Hope we will hear from you next time.

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean
Nice and clean place, services around and from staff could be improved
Stayed 1 night in Sep 2021
Response from Liling on 20 Sept 2021
Thanks for your great review, it was a little difficult to find workers this year due to the COVID, so only me look after the whole business but will try my best to improve staff services in the future.

6/10 Okay

Paul

Stayed 1 night in Sep 2021

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host very accommodating. Found us some beer and breakfast. And gave us a watermelon
Stayed 1 night in Aug 2021
Response from Liling on 2 Sept 2021
Thanks for your great review, I am really glad to hear you enjoyed your staying with us. See you next time.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for a great price. Location was beautiful, with the sunset over the bay. Thanks for a great stay!
Stayed 1 night in Aug 2021
Response from Liling on 2 Sept 2021
Thanks for your great review, I am really glad to hear about that. Hope we could hear from you next time.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very nice location close to beaches and parks. Air condition system would not work properly
Stayed 1 night in Aug 2021
Response from Liling on 13 Aug 2021
Thanks for your great review, we are trying our best to improve the AC system. Have a wonderful trip.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the bedrooms and bathroom were on the second floor and the living room, kitchen and table were on the first. I also really like the balcony and that there were lots of windows that we could open to keep the air fresh. (Except for one that was next to the fuel tank and emitted fumes). I didn’t like the carpets as they tend to be stale.
Stayed 3 nights in Aug 2021
Response from Liling on 12 Aug 2021
Thanks for your great reviews for us, we are the new owner of the property starting from this spring, we really wanted to do the renovation as soon as possible but we can not find any contractor until this fall. We already have interior design completed the theme and we hope we could have completely new look before next season, hope we could hear from you again if you plan to come to PEI again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple zen like room. Coffee station with milk in the fridge which was appreciated. Close to Greenwich National Park which was definitely worth a visit.
Stayed 1 night in Aug 2021
Response from Liling on 12 Aug 2021
I am appreciate your great review and hope we could hear from you next time. Have a wonderful summer.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The bed was horribly hard, the room had a very bad smell, no staff to help, it was overall very bad. The brown sofas were quite concerning (so old you were wondering if they had bugs). Don 't go there
Stayed 1 night in Aug 2021
Response from Liling on 10 Aug 2021
I am sorry to hear about that, we do contactless check in and check out this year due to the COVID, but we are always for help on site during your staying. I agree the interior condition is old, actually you can see them from the photos when you booked, we just bought the property this spring and planned to do the renovation but unfortunately we can not find contractors during the summer time, so we have to wait for until this fall. However we try our best to clean the rooms and upgrade the supplier (towels, bath set, coffee, tea ) to make your stay comfortable for this season. Certainly we will replace the mattress as you said it's hard .

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Because we were travelling as a family it was incredibly refreshing to be able to stay in a proper home with a kitchen and bedrooms. The feeling is completely different than a hotel. In the unit we stayed in, the two bedrooms and bathroom were on the second level and there was a balcony off one bedroom where I sat in the morning and enjoyed the view of the bay. Because all of our activities were in north-central and eastern PEI, the location was perfect.
Stayed 2 nights in Jul 2021
Response from Liling on 28 Jul 2021
Thanks for your great review, I am glad to hear that you had a wonderful time with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is amazing
Stayed 2 nights in Jul 2021
Response from Liling on 20 Jul 2021
Thanks for your review, hope we could see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Liling on 20 Jul 2021
Thanks for your staying with us.

8/10 Good

Wendy, Antagonist

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in St. Peter’s! Loved the spot, great view and enjoyed the park.
Stayed 1 night in Oct 2020
Response from St. Peters Bayview Suites on 12 Oct 2020
We're glad you enjoyed your stay. Thank you for your review. Hope to see you again next year.

8/10 Good

Jean, Pictou county ,NS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, very clean, good beds. Friendly manager. Be prepared to travel a bit for meals , as all restaurants are closed this time of year. Beautiful area.
Stayed 2 nights in Oct 2020
Response from St. Peters Bayview Suites on 3 Oct 2020
Thank you for your great review. We apologize for the lack of food options available at this time of year. Hope to see you again.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
cimments
Not amazing? ? About cleanliness at this covid time. Coffee maker in Bathroom and dusty and of course no wifi- its not a complimentary in this day and time its a necessity
Stayed 1 night in Sep 2020
Response from St. Peters Bayview Suites on 20 Sept 2020
If you want amazing try a 5 star facility, not a 3.5. We apologize for the bit of dust found on the top of the coffee maker, it had been a few days since the last guest. As for cleanliness, we pride ourselves on it and be assured that all our suites are thoroughly cleaned and disinfected after each use. Even before COVID, this is our general practice. We are a rural establishment and unfortunately wifi & cell phone signals aren't always the best especially in the Bay area. We hope you enjoyed your stay. Thank you for your review.

10/10 Excellent

Tiffany, Halifax

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Wonderful location. We had a beautiful sunset over St Peters Bay. The owner was very accommodating. Arrived on bike and unfortunately there were no restaurants open nearby (covid times). He felt bad about this and offered to lend us his truck or drive us to a nearby community for take out. He drove us to pick up food. Was very friendly! The room was clean and had everything needed. Slept well in comfortable beds. Very safe and quiet. Hope to return again to visit the restaurant once life returns back to normal. Fingers crossed!
Stayed 1 night in Aug 2020
Response from St. Peters Bayview Suites on 26 Aug 2020
Thank you so much for your great review. We're so glad you enjoyed your stay. Looking forward to having you back. Cheers.

10/10 Excellent

Laetly, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and welcoming. Stayed a short nice but the hotel accommodated is nicely and professionally.
Stayed 1 night in Aug 2020
Response from St. Peters Bayview Suites on 24 Aug 2020
We're glad you enjoyed your stay. Thank you for your great review. Hope to see you again.

6/10 Okay

Curtis, Halifax

Liked: Staff & service
Disliked: Property conditions & facilities
Advertised with Air Conditioning. Was there at hottest time of year and - oh no! the AC unit doesn't work!
Stayed 2 nights in Jul 2020
Response from St. Peters Bayview Suites on 10 Aug 2020
We're sorry that there was an unplanned outage of our AC unit. I did apologize for the inconvenience but as you stated to me at the time, "sh*t happens". Our AC unit has since been repaired. Thank you for your feed back.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful St Peter's Bay
We stayed in # 5 for 1 night which has lots of space in the bedrooms beautiful bathroom & fun deck with lovely views of the bay! The seating area is small but we were not planning on sitting long anyway. I would definitely stay again & try one of the suites with kitchens if planning a longer stay!! Thank you!
Stayed 1 night in Jul 2020
Response from St. Peters Bayview Suites on 12 Jul 2020
Thank you very much for your great review. We're glad you enjoyed your stay and hope to see your again.

4/10 Poor

Bob, CA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1960 == 1970 reminder of years in the past.....Not handicap safe as stars upstairs very narrow & steep. Had to ask for blow dryer & toilet paper roll.... Miles from any food facility of any kind. Expensive for what you get, compare to Motel 6....False statements made in written info......
Stayed 2 nights in Oct 2019
Response from St. Peters Bayview Suites on 9 Oct 2019
Hi Bob. We're sorry you felt that way. We are a small 6 unit family operated country inn which is decorated accordingly, not a large hotel chain. You had the opportunity at booking to review our hotel information and pictures of our rooms. The Master suite you booked was not designated "handicap" and as such included stairs to the upper level. The stairs in our two level, 2 bedroom suites are standard size at 38" wide with a hand rail as per code. If you wished to have no stairs you should have booked our "accessible" Jr. Suite which is clearly identified in the written info. The hair dryer was actually located under the sink in the bathroom vanity but I did however provide you with another including an EXTRA roll of toilet paper. Our info clearly states that our restaurant is seasonal Jun-Sept, but you rudely demanded that it should have been open which is selfish and ignorant. Rural PEI is a seasonal tourist destination where most attractions and small businesses can't afford to remain open after September. You were also given a discounted room rate. We didn't research or book your travel itinerary so therefore, we cannot take responsibility for your poor planning. It seems you have rated our facility based on your disappointment with your trip and not on the quality of service you received at our hotel. That's just not fair.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could not handle the mustiness of room 6, but staff let us pick from other rooms. Settled on room 1. Second floor bedrooms and bathroom were great, but main floor air was stale. Better by morning after we left the windows open. Liked the full kitchen, overall cleanliness, beds.
Stayed 1 night in Sep 2019
Response from St. Peters Bayview Suites on 3 Oct 2019
Thanks for your review. We hope you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The owners were kind, friendly and considerate. The beds were comfortable and the water hot.
Stayed 2 nights in Sep 2019
Response from St. Peters Bayview Suites on 13 Sept 2019
Thank you for your great review and kind comments. We hope you come again.

6/10 Okay

Hania

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 7 Sept 2019
Thank you for your great rating. Hope you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 1 Sept 2019
Thank you very much for the awesome rating. We're glad you enjoyed your stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights and after first night no cleaning or disposal of garbage was done for our suite that was very disappointing.
Stayed 2 nights in Aug 2019
Response from St. Peters Bayview Suites on 28 Aug 2019
We apologize for the oversight. Our housekeeper is supposed to enter each room daily to ensure garbage, beds and towels have been taken care of. Thank you for your review.

4/10 Poor

Verified traveller

Disliked: Staff & service
Despite being very close to the Confederation Trail, the owners are not bike friendly. The view is nice. However, road noise is pronounced.
Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 26 Aug 2019
We're sorry you weren't happy. Can you please explain to us what you meant by stating that "we are not bike friendly"? We are totally bike friendly and cater to the biking community. Bicycles are not permitted in the units but we do provide bike racks and offer to bring bikes inside to be locked at night. As for the noise, we are located at a busy intersection, however, this is usually only in the day time. It is very quiet here at night.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms. Two floors. Very nice check in staff. Welcoming.
Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 24 Aug 2019
Thank you for your great rating. We're glad you enjoyed your stay.

8/10 Good

Tracey, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a Fully equipped kitchen with full size fridge
Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 23 Aug 2019
Thank you for your great rating. We're glad you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
House keeping was very disappointing, they did not clean the bathroom unless requested and if they clean the bathroom they did not make the bed.
Stayed 5 nights in Jul 2019
Response from St. Peters Bayview Suites on 9 Aug 2019
I'm sorry but we do ask each of our longer stays if they require anything done in the room. If the guest has left before we make it to their room we always enter and clean the bathrooms, make the beds and remove/replenish toiletries or garbage. If yours wasn't done then you instructed us otherwise. Thanks for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from St. Peters Bayview Suites on 8 Aug 2019
Thank you for your great rating.

10/10 Excellent

Mella, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful two-storey, apartment-style suite right across the street from the bay. The balcony off the master bedroom offered a beautiful view of the sunset. A perfect, restful spot to stay for an Island vacation. Just minutes from Greenwich National Park (great hiking and beach!) and less than an hour from Charlottetown.
Stayed 2 nights in Jul 2019
Response from St. Peters Bayview Suites on 5 Aug 2019
Thank you very much for your great review. We're so glad you enjoyed your stay and hope you'll return again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from St. Peters Bayview Suites on 1 Aug 2019
Thank you for your review. Have a good day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Granddaughter loved jacuzzi and so did I. Thank you.
Stayed 1 night in Jul 2019
Response from St. Peters Bayview Suites on 31 Jul 2019
Thank you for your great review. So glad you all enjoyed your stay, hope to see you again one day.

10/10 Excellent

kk, Cary, NC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful. Nicely appointed and lovely rooms, each overlooking the bay. Good restaurant attached with excellent fish chowder...the best we had in Nova Scotia. Super friendly and helpful people. Cute boat to picnic on or let children play. Just very calm, pretty and terrific.
Stayed 1 night in Jul 2019
Response from St. Peters Bayview Suites on 30 Jul 2019
Thank you so much for your great review. So happy you enjoyed your stay. Hope to see you again.