Grand Double Room | Balcony
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Reviews of Hotel Sagunto

2 out of 5
Hotel Sagunto
Avda Pais Valencia, 14, Sagunto, Valencia

Reviews

6.4
Rating 10 - Excellent. 9 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 13 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 8 out of 49 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shuguang

Stayed 1 night in Dec 2023

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It not quiet as expected but we have a good stay . There 1 double bed and 1 single bed plus a sofa bed comfy but noisy. Really close to the train station that we use to travel to visit Valencia.
Stayed 3 nights in Sep 2023

2/10 Terrible

Nigel

Stayed 1 night in Jul 2019

10/10 Excellent

Annie, Sagunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
It was wonderful!
Stayed 2 nights in Jul 2017

8/10 Good

linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel locked
I arrived a little after 3pm, the check in time. The door to the hotel was locked. Hours 17:00-19:00. There was an automated screen to gain entrance, but since it was in Spanish I couldn't successfully navigate it. The hotel is next to the train tracks, don't jump to conclusions....It was the quietest night I've ever spent in a Spanish hotel. Superb!
Stayed 1 night in Jul 2017

10/10 Excellent

Andrea, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to sites
The hotel is updated and convienently located for walking to attractions. A lot of restaurants to choose from around the hotel. Though it would be nice to have parking suggestions for near the hotel in thier hotel information if you are driving. Would definitely recommend this hotel.

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in Nightmare
Check in was a nightmare! Got to the hotel at 16.20 Hotel was shut with only an electronic check-in box on the wall! It did not accept our booking reference as it was the Hotels.com reference number... luckily one of our group phoned the hotel number and spoke to someone, they said the hotel only had restricted opening hours when reception was manned! 17.00 was the time printed on the door! On our booking details it said we could book in after 15.00 We expected to be able to get to our rooms anytime after this. This did put a black mark against this stay.

6/10 Okay

Hector, Rincon de la Victoria

Travelled with family
Liked: Cleanliness, staff & service
Ruidoso. Tenía un olor a tabaco (como de haber fumado con frecuencia en la habitación).
Stayed 1 night in Oct 2023

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Séjour à l hôtel parfait. Mais gros problème à notre arrivée à 20h30, car il fallait pour avoir notre chambre entrer sur une machine notre num de réservation, qui était faux. Heureusement que des français logeant à l hôtel ont appelé pour nous le secrétariat de l hôtel qui nous a donné le bon numéro. C'est une erreur du site hôtel. Com et pas de l hôtel. Dommage car l hôtel rapport qualité prix est vraiment parfait.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien ubicado, todo cerca, seguro y un buen trato al cliente.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Manuel, Palma de mallorca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un desastre,,me cambiaron la habitacion para 4 personas por dos habltaciones de 2 reservada por problemas de instalaciónes en la misma,,,En una de las habitaciones nomse podia dotmir por el mal olor que salia del baño y tuv8mos que trasladar un colchon a la otra habitación y dormir los 4 en la misma habitación,,,,,en cual salia agua del techo del baño cuando te duchabas y hacia un olor a desagues increible,,,la tv tampoco funcionaba ,,y los gritos y musica que salian de otra habitacion para enmarcar.,,,la falta de limpieza bastante escueta,,,,,.lo sentimos pero no volveriamos
Stayed 1 night in Nov 2019

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

maria del pilar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Juan jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Jose Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
malisimo, sin recepcionista fin de semana, no hicieron la habitación, antiguo, sucio, paredes manchadas, mal olor, etc... NO LO RECOMIENDO, las fotos no tienen nada que ver con el hotel
Stayed 2 nights in May 2019

6/10 Okay

Lluís

Disliked: Staff & service
Stayed 1 night in Mar 2019

4/10 Poor

miguel a.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
La limpieza era pésima,no volvería por lo demás más o menos bien,
Stayed 1 night in Feb 2019

6/10 Okay

JOSE MIGUEL

Liked: Cleanliness
Falta calefacción en la habitación y el baño
Stayed 1 night in Jan 2019

2/10 Terrible

Tommy, Motala, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
This was absolutely the worst hotel I ever have visited. It looked promising. Reception open until 24 (it was not), secure parking (nowhere to be found). Those were my two major reasons of booking. I took for granted that I would get a bed with clean sheets (did not get that). The reception closed at 19. There was however a machine outside that could deliver keys. The reservation code I got did however not work. Ended up needing to buy a new room at the machine. Only double rooms left. Well, execept the single room that was booked in my name but I could not access. The double room contained a bed which at the most could be a double bed for a couple that recently had fallen in love and not intended to sleep. I was disgusted to realise that the sheets very obviously had not been changed since the previous guest. I decided to leave the hotel and continue my drive. The picture shows how I found the sheets in the bed.
Stayed 1 night in Nov 2018

8/10 Good

jorge

Correcto
Sin lujos pero limpio y correcto
Stayed 2 nights in Aug 2018

6/10 Okay

marion

Appartement correct mais ménage laisse à desirer
Stayed 1 night in Aug 2018

2/10 Terrible

Nora, España

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No estuve alojada
Anulé la reserva en vuestro teléfono ly no la registraron y tuve que pagar el hotel
Stayed 1 night in Aug 2018

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Ben hier niet binnen geraakt, stond voor gesloten deur .ik had op mail gekregen dat ik tot 24uur binnen kon dit was niet het geval. Heb dit betaald en kon op zoek naar een ander hotel .
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta hecho una pena, fatal.
Al llegar al hotel no sabían nada de mi reserva hecha varios días antes. Menos mal que habían habitaciones libres, aunque no me extraña porque el hotel es horrible. No lo recomendaría a nadie.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Podía estar mejor
Para el precio 70€ noche la doble la calidad es baja en general, excepto la recepcionista Adela que cumple amablemente su función
Stayed 1 night in Mar 2018

6/10 Okay

alain, salobrena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bien situe
Hôtel bien situé en ville calme malgré la proximité de la gare chambres propres bon rapport qualité prix à regretter de devoir sortir pour aller prendre le petit déjeuner non proposé à l’hôtel bien pour une nuit
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bueno por el precio pagado
Bueno para una noche.
Stayed 1 night in Dec 2017

8/10 Good

Alba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bus und Bahn gleich in der Nähe
Im Bad war es sauber , es roch immer aus dem Abfluss....unzählige Blut flecken von tote Mücken
Stayed 5 nights in Nov 2017
Response from Adela on 15 Nov 2017
Disculpe las molestias. Vamos a trabajar para poner solución a todos los problemas. Gracias y un saludo

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It was just a night. Appartment key had wrong number on it .
Stayed 1 night in Oct 2017
Response from Adela on 17 Nov 2017
Buenos días, El número de reserva que nosotros teníamos era el que nos facilitó Expedia y que al parecer no coincide con el que les facilitan a ustedes la empresa o la página a través de la cual realizan la reserva. De todos modos reciba nuestras disculpas. Saludos

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Säker parkering.
Eftersom vi hade värdefulla saker i bilen och en elscooter hängande på dragkroken var det verkligen toppen att få tillgång till ett garage. Det var vi mycket glada för.
Stayed 1 night in Aug 2017

6/10 Okay

Eduardo

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2017

6/10 Okay

MICHAEL

Liked: Room comfort
Disliked: Cleanliness, staff & service
bien mais menage a revoir
hôtel bien placé, gros inconvénient le ménage, il restait du sable dans toute la chambre et sous le canapé-lit une catastrophe, il y avait énormément de poussière et même un bouchon d'oreille trainait au sol
Stayed 3 nights in Aug 2017

6/10 Okay

Hicham

Disliked: Staff & service
À éviter
Personnne à la réception à partir de 19h
Stayed 1 night in Jul 2017

8/10 Good

AcenanFr, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apparemment spacieux et bien équipé
hôtel pratique, avec une réception téléphonique 24h/24 ce qui nous a été très pratique vu notre arrivée très tardive. apparemment très bien équipé , propre et confortable.
Stayed 1 night in Jul 2017

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi experiencia ha sido bastante negativa.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Esta bien relación calidad precio lo
El servicio muy atentos en recepción incluso me llamaron por si llegaba con retraso. El apartamento familiar muy cómodo solo una pega la nevera estaba sucia
Stayed 1 night in Jul 2017

10/10 Excellent

Marcos, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. We stay in a 2 bedroom apartment. Very clean, comfortable, spacious, modern and not expensive at all. The hotel is located in the city center, just 5 minutes by car from the wonderful beach of Sagunto (Playa de Puerto de Sagunto). There's a train station near the hotel, but the apartments are very quiet and silent. The kitchen was complete and with a big fridge. The reception is not open 24 hours a day, but there is a machine at the main entrance where we can check in and take the keys.
Stayed 1 night in Jun 2017

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice people!
Great service! We checked in at late night and there was a problem with the auto check in as the resevation wasn't dealed yet, but the owner of the hotel was so nice she still gave us a room to sleep in and we set the everithing at the check out! The hotel is really nice, well foutnished and comfortable! We were travelling from huelva to italy and this stops saved our journey!!
Stayed 1 night in Jun 2017

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era comodo, facil a accomodar, cerca de estacion, atmosfera agradable, personal amistoso

4/10 Poor

Christian

Disliked: Staff & service, room comfort
Kleines Zimmer für eine Nacht
Das Hotel liegt praktisch direkt am Bahnhof und ist damit super zu erreichen. Der Checkin war schnell und unkompliziert. Das Zimmer war sehr klein und ungünstig möbliert die einzige freie Steckdose war halb hinter dem Schrank. Das Bett gerade so okay für eine Nacht. Das WLAN war ausreichend. Das beste am Zimmer war die Terasse.Im Bad stank es stark und lüften half nicht. Mein bisher schlechtestes Hotel in Europa.

2/10 Terrible

Raimo

Disliked: Staff & service, room comfort
surkea
Melkein mikään hotellitiedoista ei pitänyt paikkansa. Aamiainen Ei saatavilla , ympärivuorokautine chek in Ei ole .( 2 tuntia ap ja ip! )

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Stephane

Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel très sale et bruyant
Grande cuisine sans aucun ustensile, même pas un tire bouchon, pas de tasse à café, pas de micro onde. On a même dû laver tous les couverts, la casserole avait des traces marron a l intérieur. Le frigo jamais nettoyé. La télécommande était ecoeurante elle collait au doigt. Le chauffage des chambres ne fonctionnait pas, on a pris une couette dans le placard, elle était humide et tachée. L hôtel est très bruyant on entend tout ce qui se passe a l extérieur, et pour couronner le tout il y a le chemin de fer juste à côté