Aerial view

Reviews of Château de Sacy

5 out of 5
Château de Sacy
Rue des Croisettes, Sacy

Reviews

9.8

Exceptional

Rating 10 - Excellent. 143 out of 159 reviews" "
Rating 8 - Good. 11 out of 159 reviews" "
Rating 6 - Okay. 3 out of 159 reviews" "
Rating 4 - Poor. 0 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining outdoor in front of the wine yard And the spaciousness and charms of the accommodation.
Stayed 1 night in May 2024
Response from Kévin Delquié on 18 May 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed dining outdoors in front of the vineyard. It's truly a magical experience to savor delicious cuisine while surrounded by the beauty of nature.We're also thrilled that you found our accommodations spacious and charming. Providing a comfortable and inviting atmosphere for our guests is always our top priority, and we're glad that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back soon for another memorable stay at our luxury establishment.

10/10 Excellent

Erin, RACINE

Liked: Cleanliness, staff & service, property conditions & facilities
This property has an excellent restaurant onsite and the rooms are beautiful and spacious overlooking the vineyards. Excellent.
Stayed 1 night in Apr 2024
Response from Kevin Delquié on 2 May 2024
Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had an excellent experience.It brings us immense joy to know that you enjoyed our onsite restaurant and found our rooms to be beautiful, spacious, and offering stunning views of the vineyards. Providing our guests with exceptional dining experiences and comfortable accommodations is a top priority for us, and we are delighted that we were able to exceed your expectations in these areas.

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a great hotel to stay, wonderful nature, great friendly staff, and a relaxed atmosphere
Stayed 1 night in Mar 2024
Response from Kevin Delquié on 20 Mar 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us and found our staff and atmosphere pleasant. We strive to create a relaxed and welcoming atmosphere for all our guests, so we're glad we could do that for you. Thank you for taking the time to share your experience with us!

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Only issue was there was an opened beverage in the refrigerator when we arrived. Other than that, it was perfect! Staff was welcoming. Offered to take our picture many times. Very accommodating. Was a spectacular getaway.
Stayed 2 nights in Mar 2024
Response from Kevin Delquié, General Manager on 6 Mar 2024
Thank you so much for taking the time to give us your feedback! We are delighted that you enjoyed your stay and believe that our staff and their hospitality had a lot to do with it. We strive to make our guests feel welcome and cared for, and it seems we have succeeded.We apologize for the inconvenience caused by the open drink you found in the fridge upon arrival, but we hope it didn't detract too much from your experience. We hope you will visit us again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We give this property a five star rating because of its location and tranquility, the welcoming and very attentive staff, our wonderful bedroom (overlooking the countryside) and bathroom with a decent shower, the quality of both dinner and breakfast, good parking and last, but by no means least, the welcome (treats, water bowl and blanket) for our Labrador! We’ll definitely be back.
Stayed 1 night in Mar 2024
Response from Kevin Delquie on 5 Mar 2024
Thank you for your excellent review and kind words. We are delighted to hear that you enjoyed your stay at our hotel! We take great pride in offering our guests a quiet and welcoming atmosphere, comfortable rooms and bathrooms, quality dining and parking facilities. It's also wonderful that your beloved Labrador was welcomed so warmly with treats, a bowl of water and a blanket! We hope you'll come back again soon.

10/10 Excellent

Betty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nestled in a vineyard. It close to Reims and to some small champagne houses in Sacy.
Stayed 2 nights in Dec 2023
Response from Kévin Delquié on 5 Mar 2024
Thank you for your comments about our hotel. We are pleased to hear that you enjoyed its location in a vineyard near Reims and small champagne houses in Sacy.We strive to provide our guests with exceptional service and accommodation to ensure a pleasant stay. Thank you again for taking the time to let us know about your experience.

10/10 Excellent

hilary

Stayed 1 night in Sep 2023

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great Location in Champagne Nice food and a beautiful terrace in the middle of the vineyards. Comfortable rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Dom

Stayed 2 nights in Feb 2023

10/10 Excellent

Fiona

Stayed 1 night in Feb 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, Service , Beauty
My wife and I spent a night at this lovely property on our way to Paris from Strausbourg. This is a renovated Chateau and they didnt miss a detail during the renovation. The units are nice , the service was friendly and professional , the views outstanding. We will stay here on future visits .
Stayed 1 night in Dec 2022
Response from Estelle BICHON on 4 Jan 2023
It is with great pleasure that we discover your kind comment. We are delighted that you enjoyed your stay at the Château de Sacy and that it gave you the desire to come back for your future stays. You are right, although our beautiful house has been completely renovated and modernised, it tells a story and has kept its period soul, which is what gives it its charm ! Also, thank you for underlining the friendliness and professionalism of our staff. We look forward to welcoming you back the next time you visit the region. Estelle BICHON, Maitre de Maison

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, views great
Stayed 1 night in Sep 2022

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2022

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso con unas pequenos detalles que mejorar para esar acorde con su 5 estrellas. Por ejemplo; la cena es un ambiente hermoso pero siempre es el mismo menu. Imposiblecomer tres noche lo mismo. debe haber alguna opcion internacional en el menu. y por otro lado poco personal bilingue y se hace imposible la comunicacion. por lo demas es un lugar increible.. si volveriay espero que todo haya mejorado…
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Fabulous room, view, food and staff. Great champagne tastings close by
Stayed 2 nights in Apr 2022
Response from Château de Sacy on 22 May 2022
We thank you for your nice return about our hotel, location and staff Thank you also for highlighting our local Champagne producers which are pleased to make you discover their wine. We hope to have the pleasure to welcome you again in the near future Estelle Bichon, Maître de Maison

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting among the vineyards of Champagne. Staff were exceptionally helpful, arranging everything from taxis to tastings. The restaurant and terrace bar are wonderful too.
Stayed 1 night in Mar 2022
Response from Château de Sacy on 11 Mar 2022
Ce fut un plaisir de vous recevoir au sein de notre Domaine et nous sommes enchantés de lire que votre séjour fut à la hauteur de vos attentes, tant par la qualité du service de nos équipes que par le lieu et la cuisine de notre Chef. Nous espérons avoir le plaisir de vous recevoir à nouveau dans le futur Estelle Bichon, Maître de Maison

10/10 Excellent

Annick

Liked: Cleanliness, staff & service
Lovely welcoming staff, pristine rooms and fabulous food... such a wonderful stay, and once again so dog-friendly Thank you!!
Stayed 1 night in Jan 2022
Response from Château de Sacy on 12 Feb 2022
Thank you again for your nice return Looking forward to welcoming you again in Sacy Estelle Bichon, Maître de Maison

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream among the vineyards.
We stayed here as part of our honeymoon in France and absolutely loved the experience, the location. It was truly idyllic. The breakfast also served the best croissants and jam. The service was A+. We were also gifted a local champagne bottle at the end of our stay. Minor comment, mainly for Americans not used to baths: be mindful as (at least our room) only had a bath. It did have a connected shower head but it was difficult to shower standing up inside the bath. Otherwise, the bathroom was huge and beautiful.
The view of the vineyards from our room.
Stayed 2 nights in Jan 2022
Response from Château de Sacy on 12 Feb 2022
We are very happy to see that you choose our hotel for a part of your honeymoon and that your experience was up to your expectations Thank you for your trust We hope to see you again in the champagne vineyard Estelle Bichon, Maître de Maison

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chateau is situated in a charming little village that is located in close proximity to Reims and home to a few excellent local champagne houses. Amazing staff and property. Impeccably clean. Michelin quality dining. I cannot overstate the quality of the facility and service received. Definitely worth the money and highly recommend.
Stayed 2 nights in Jan 2022
Response from Château de Sacy on 25 Jan 2022
Thank you so much for your feedback about your stay. It is such a pleasure to read all your compliments. We will share your impressions with our staff who will really enjoy your recommandation. Looking forward to see you soon in Sacy Estelle Bichon, Maître de Maison

10/10 Excellent

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chateau stay
This a lovely place to stay, staff very helpful and friendly, will definitely staying again and for longer period
Stayed 1 night in Dec 2021
Response from Château de Sacy on 22 Dec 2021
Thank you for sharing your feelings about your stay We hope to have the pleasure to welcome you longer next time Estelle Bichon, Maître de Maison

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stunning little quaint château in the middle of the Champagne vineyards.
Stayed 1 night in Dec 2021
Response from Château de Sacy on 12 Dec 2021
We thank you for your compliments about our establishment and its location. Looking forward to welcoming you again in the vineyards of Sacy Estelle Bichon, Maître de Maison

10/10 Excellent

Benedikt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort
Not as grand as I thought,food ok,champagne everywhere.Friendly staff and nice walking in the neighbourhood.We left just as the vendage was starting so it was shaping up to be a very busy,noisy few days!
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Champagne
Amazing property with excellent service. The food and drink selection is outstanding. Beautiful terrace with a view of the local vineyards. Dog friendly. Our room was beautiful and had an amazing view. We will be returning as soon as we can.
Stayed 1 night in Aug 2021

10/10 Excellent

Mark

Stayed 2 nights in Mar 2019

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities, room comfort
amazing
Amazing place, amazing food, super nice team but very slow and unorganized service at restaurant and room service. Overall, we had an amazing time. Can only recommend.
Stayed 1 night in Sep 2020

10/10 Excellent

Stefaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with unique view of vineyards.
We arrived at this hotel after an extremely long journey. Upon arrival check-in staff seemed young, inexperienced and not so accommodating. No, you cant change your room and no the restaurant is fully booked, there is no place for you. However, the manager was clearly an experienced and customer friendly person. She upgraded us as the other room had no booking plus she told us, of course we can add a table to the restaurant. The rest of the stay was wonderful and perfect, Staff in restaurant was extremely nice and the sommelier very knowledgeable. For sure, we will return upon our next visit to Champagne!
View from room
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is beautiful. The views are beautiful. The service unfortunately very unsatisfactory. I had emailed the hotel with some questions in advance and never received a reply. Our arrival was good - we were greeted and helped with our bags. They also made space for our car right in front of the hotel. I had made a booking in the restaurant about 1 month prior to our arrival, yet when we went to eat, we were told we could not dine on the terrasse (despite the beautiful weather), and the restaurant was full so they seated us at a window table in the bar (the bar is adjacent to the restaurant). We were 'the forgotten table' with virtually no service all evening. The staff were all very young and seemed untrained. The most frustrating part was we asked for a table for lunch the next day. The lady told us there is a set menu only. We are vegetarian and they could not accommodate that at all. She said there was an 'on the go' menu which we could have at the bar (it had a vegetarian dish), so we asked her to book the window table at the bar. She said we could not sit there, because that was also reserved for set menu customers. The discussion became increasingly frustrating. When we arrived for lunch the next day, the restaurant and bar were empty! Still, however, we were not allowed to sit in the restaurant or on the terrasse. We were, however, given the window table at the bar. For the prices they charge, the service was shocking. Very unfortunate indeed.
Stayed 1 night in Sep 2020

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but questionable check in process
Beautiful hotel with very pleasant surroundings. The staff is very friendly. The food okay. The room we had was very elegant. The only thing we didn’t like is that they asked us to write down our credit card numbers and expiring dates on a piece of paper, for them to use as a “guarantee”. Usually hotels makes a reservation on the credit card, but they couldn’t do that. We refused to write our numbers down and after a long discussion they did let us pay the city taxes and breakfast upfront. All this hassle for 42 euros. That gave us very strange and unpleasant first impression which unfortunately stuck with us.
Stayed 1 night in Jul 2020
Response from Tiphaine BROSSIER - Maître de Maison on 10 Aug 2020
Dear Sir, Thank you for your comment. In view of your reservation on Hotel.com we do not have access to your bank details and therefore we have no guarantee. For your information, we have a good number of customers wishing to dine, drink, book activities and therefore consume well over € 42 as you point out. I hope that we will have the opportunity to see you again at Château de Sacy next time for a new experience.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 👌👍
Stayed 1 night in Feb 2020

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite Château
This is the best Château ever! Seriously this place has world class service, amazing restaurant and fabulous view. It is worth every cent. If you’re looking for the ultimate romantic get away this is your answer.
Stayed 1 night in Feb 2020
Response from The Reception Team on 27 Feb 2020
Dear, we thank you for this great post! We are very glad to know you had a positive experience during your stay with us. We will welcome you with pleasure the next times! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a the quintessential vineyard getaway!
Stayed 1 night in Feb 2020
Response from Reception team on 16 Feb 2020
Dear, we thank you for your comment! We are so glad you enjoyed your stay with us. We will have the pleasure to welcome you another time. Best wishes

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
e had a very pleasant , comfortable overnight stay. The evening meal at the restaurant was exceptional and the breakfast was excellent in it’s range of products and very good value. We had an issue with a duvet cover, which housekeeping had obviously missed but this was promptly and efficiently dealt with by the receptionist on duty. We would be very happy to stay here again .
Stayed 1 night in Feb 2020

10/10 Excellent

Josh, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Located in the village Sacy, it’s the best place to stay in the whole area. Don’t do something dumb and go somewhere else!
Stayed 3 nights in Feb 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
From the moment we walked through the door the receptionist was above and beyond welcoming till the time we left was a magnificent stay, with exquisite food, staff, service, hotel and rooms made our stay perfect. Set in picturesque champagne village.
Stayed 1 night in Jan 2020

10/10 Excellent

Betty, Avon, Indiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is wonderful. We had to leave early to catch our flight and they set out the breakfast buffet an hour early for us. The location is perfect- right in the midst of the champagne region close to Reims and an easy drive to Charles de Gaulle.
Stayed 2 nights in Dec 2019

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent location about 20 minutes from Reims. Very close to all Champagne houses. Great base to explore the area.
Stayed 2 nights in Nov 2019

10/10 Excellent

John Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way. Charming, clean, comfortable, delicious, beautiful place with friendly and helpful staff. Will definitely visit again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended touch of luxury.
Excellent stay. A very peaceful and relaxing experience. Warm and friendly service, wonderful food and beautiful views over the local vineyards.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely delightful place to stay !
Stayed 1 night in Sep 2019

10/10 Excellent

MichHaim, Wayne, NJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW, is all I have to say! We stayed for one night and wished we could have stayed for more. This hotel is truly magical. We had pre-dinner drinks on the back deck over looking the vineyard at sunset, then an amazing dinner inside at their restaurant. The food and service completely exceeded our expectations! We even had after dinner drinks overlooking the dimly lit vineyard at night. What an experience! Location is just 15-20 minutes from the Reims city center.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Château in Sacy. The location was close to Reims and other popular towns in Champagne.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and location. Amazing stay.
Stayed 1 night in Jul 2019