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Reviews of Hyatt Regency Sacramento

4 out of 5
Hyatt Regency Sacramento
1209 L St, Sacramento, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1377 out of 2091 reviews" "
Rating 8 - Good. 375 out of 2091 reviews" "
Rating 6 - Okay. 169 out of 2091 reviews" "
Rating 4 - Poor. 91 out of 2091 reviews" "
Rating 2 - Terrible. 79 out of 2091 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

mi

Travelled with partner
Disliked: Property conditions & facilities
Room was very noisy! Couldn t sleep due to noise every few hrs 😞
Stayed 1 night in May 2024

10/10 Excellent

Juan S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming place
Stayed 1 night in May 2024

4/10 Poor

James

Travelled with family
Property is old, tired and in definite need of a rehab.
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Monday is a little slow
Stayed 1 night in May 2024

8/10 Good

Sheline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, but room was not well cleaned. For this price point, I would expect an updated bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Angelina, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking charge was ridiculously expensive even though it was $10 discounted Much cheaper to park on the street
Stayed 2 nights in May 2024

10/10 Excellent

annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient, we walked to golden one stadium. T
Stayed 1 night in May 2024

6/10 Okay

Thi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property was located nicely across from park but room was not cleaned very well when we checked in and felt stuffy. Refrigerator leaked water. Staff was nice and brought us up robes to use for the pool when requested. They also gave us an upgraded Capitol view room, no charge. They also allowed for us to check in about 2 hours earlier than predicted which was nice. Pool was decent but small, lomited lounges, and towels were scarce. Great service and location, room and amenities not so great.
Stayed 2 nights in May 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
all wonderful
Stayed 1 night in May 2024

10/10 Excellent

wahid

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Behroz, Johns Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in
Stayed 2 nights in May 2024

10/10 Excellent

Manuel, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Property nice
Stayed 2 nights in May 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and friendly. The sheets on the bed are terrific!
Stayed 1 night in May 2024

6/10 Okay

Heidi, Reno

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were only provided with a one bedroom room even though we had paid for a two bed room with no explanation or accommodation.
Stayed 2 nights in May 2024

10/10 Excellent

Meghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I 10/10. Very clean and high tech hotel room! I really loved the fact that I could use Chromecast to watch my preferred programming. The Wi-Fi was included in free, they had a coffee station, complimentary water in the fridge. And super close to the state capital. Literally right across the street!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, designed well and an easy walk to many site seeing places nearby. The staff is top notch. Very helpful and willing to address concerns. The room was nice and the bed was the most comfortable bed I’ve slept in, inside a hotel. The only concern was all the homeless activity in and around the capital building/park. Trash, tents, human waste and other items that make you want to avoid the area. Not the hotels fault but still a concern. Hotel is highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the bar, the outside fire, the positive energy. The vines staff worry too much about tours. They need to help everyone as well
Stayed 3 nights in May 2024

10/10 Excellent

kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very attentive and accommodating. It was the perfect place to stay for a dance comp at the memorial auditorium.
Stayed 2 nights in May 2024

10/10 Excellent

Jeanette, Reno

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
There was no place to sit with outside food and with limited offerings at the restaurant
Stayed 3 nights in May 2024

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
They were supposed to credit me $25 for overnight parking and use my Hyatt rewards points instead.
Stayed 1 night in May 2024

8/10 Good

Amy

Stayed 1 night in May 2024

10/10 Excellent

Beki

Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating. The food and service was excellent. I was able to walk safely where I was going and it was an easy ride to and from the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and very nice. The staff was friendly and professional. Everything smelled nice and our room was immaculate. The beds were surprisingly comfortable, like the type you go looking for a tag on so you can buy one for home.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra, Stockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Prime

Stayed 1 night in Apr 2024

10/10 Excellent

Eric, Campbell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in Sacramento
Stayed 1 night in Apr 2024

2/10 Terrible

Raju

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love it, very clean very nice staff and great dining options
Stayed 1 night in Apr 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

M. Kathryn

Stayed 1 night in Apr 2024

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub area, as well as a seating area with a fireplace were a nice feature.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Mar 2024

10/10 Excellent

ever

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to areas of interest
Stayed 1 night in Apr 2024

8/10 Good

Natalie

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and with rooms that were spacious and comfortable.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on 2 Apr 2024
Thank you for your review.

10/10 Excellent

Janese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here although I didn’t use everything. I was pleased that there were tea options for the kourig machine. I also loved Dawson’s. I’m a vegan and Juan and his manager went over and above to see I was happy and I was! Awesome dinner. Loved the music that was near Amourath. He didn’t have much of an audience but I enjoyed that he was there for the short time I sat and listened. Well done Hyatt!
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on 2 Apr 2024
Thank you for your review. Thank you for your kind words, and we hope to see you again soon.

10/10 Excellent

Riaan Louis Van der, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on 30 Mar 2024
Thank you for your review.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on 29 Mar 2024
Thank you for your review.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service
Close to kings
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on 27 Mar 2024
Thank you for your review.

10/10 Excellent

Quynh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Marilyn at the front desk!
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Sacramento on 27 Mar 2024
Thank you for your review.

8/10 Good

Cora

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Sacramento on 27 Mar 2024
Thank you for your review.