Desk, blackout curtains, iron/ironing board, free WiFi
Check availability

Reviews of California Inn & Suites Rancho Cordova - Sacramento

3 out of 5
California Inn & Suites Rancho Cordova - Sacramento
10800 Olson Dr, Rancho Cordova, CA

Reviews

5.8
Rating 10 - Excellent. 201 out of 1006 reviews" "
Rating 8 - Good. 185 out of 1006 reviews" "
Rating 6 - Okay. 169 out of 1006 reviews" "
Rating 4 - Poor. 142 out of 1006 reviews" "
Rating 2 - Terrible. 309 out of 1006 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Valerie

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud screaming fighting, breaking glass, holes in wall, smoke and weed smell in non smoking rooms
Stayed 2 nights in May 2024
Response from GM on 24 May 2024
Dear Valerie,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. Thank you

2/10 Terrible

Dolores

Disliked: Cleanliness, staff & service, property conditions & facilities
👎
Stayed 1 night in May 2024
Response from GM on 23 May 2024
Dear Dolores,Sorry to hear that you are not satisfied with your stay with us. Please let us know if you encounter any issues. We will definitely address it.

6/10 Okay

Melani

Travelled with pets
Liked: Staff & service
It was what id expected for the price paid.
Stayed 1 night in May 2024
Response from GM on 22 May 2024
Dear Melani,I appreciate your feedback. We are working hard to satisfy our guests. Thank you so much

2/10 Terrible

Surendranadh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 22 May 2024
Dear Surendranadh,I am sorry to hear that you are experiencing shortcoming. Please let us know if you encountered any issues. We will definitely address it.

4/10 Poor

Gary

Place was a dump
Stayed 1 night in May 2024
Response from GM on 22 May 2024
Dear Gary,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. Thank you

6/10 Okay

Janae

Liked: Staff & service
Stayed 2 nights in May 2024
Response from GM on 22 May 2024
Dear Janae,I appreciate your feedback. We’re working hard to improve our services. If you encounter any issues please let us know. We will definitely address it

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an okay stay for one night. Place needs a bit of updating.
Stayed 1 night in May 2024
Response from GM on 16 May 2024
Dear Michael,I appreciate your positive feedback. We are looking forward to having you in future. Thank you

8/10 Good

Jamison

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good place to stay
Stayed 1 night in May 2024
Response from GM on 16 May 2024
Dear Jamison,I appreciate your feedback! We’re working hard & improving our services to satisfy our guests. We are looking forward to having you in future. Thank you

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Bug infestation workers do nothing about it
Stayed 1 night in May 2024
Response from GM on 12 May 2024
Dear Carla,I am sorry to hear that you have an issue. We have professional pest service. Regularly treating the room. Thank you for understanding

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nostalgic
Stayed 1 night in May 2024
Response from GM on 12 May 2024
Dear Blake,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was dirty inside and out. Homeless people all over the property Beds are hard as rocks Cockroaches inside the rooms Someone tried to sell me drugs in the parking lot
Stayed 2 nights in May 2024
Response from GM on 6 May 2024
Dear Michelle,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. BTW, we have professional security & pest control services. If you see any issues please inform front desk. We will take care of them.

10/10 Excellent

Tanvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Apr 2024
Response from GM on 3 May 2024
Dear Tanvir,I appreciate your feedback. We are working hard to satisfy our guests. We’re looking forward to having you in future.

8/10 Good

Jam

Liked: Amenities
Good job
Stayed 1 night in Apr 2024
Response from GM on 4 May 2024
Dear Jam,I appreciate your feedback. We are working hard to satisfy our guests. We’re looking forward to having you in future. Thank you

8/10 Good

Jeffrey

Great location and value for the money!
Stayed 2 nights in Apr 2024
Response from GM on 4 May 2024
Dear Jeffrey,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Terrible

Jaxx

Travelled with family and small children, Business traveller
Disliked: Amenities
Had roaches and was dirty.
Stayed 2 nights in Apr 2024
Response from GM on 4 May 2024
Dear Jaxx,Sorry to hear that you are experiencing some issues. We have professional pest control services regularly treating the rooms. We will look into your concern. Thank you

6/10 Okay

Elisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean and the price was right
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Elisa,I appreciate your feedback. We are working hard to satisfy our guests. We are looking forward to having you on future. Thank you so much.

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend staying at this hotel; first of all the location is not good. That general area has a lot of corporate businesses so I thought it would be safer but the actual hotel is where a lot of the stores are so there’s a lot of transient activity and my room was right on the street so I didn’t feel great about my safety. Almost every surface in my room was damaged in some way. Scratches and dents on the doors and walls, the power strip on the nightstand had a broken plug. The toilet wobbled when I sat on it, the shower was really dingy, and I didn’t really want to use it. There were holes and stains in the sheets, and I found hairs in the bed. Also the mattress was super cheap and squeaky. I could feel the springs. Weirdly a few times a day the power would just blink out for a second and then come back on, so I wasn’t sure what that was about. The WiFi kept kicking me off and didn’t work at all the last day. The people working the front desk were nice enough, it’s not their fault this place is run down. But the difference between the website and the actual place is shockingly dramatic. Of course there was noise 24 hours a day, people, yelling and stomping and hitting things. I did not sleep well.
Stayed 3 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Suzanne,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty. Thank you,

2/10 Terrible

Helen

Travelled with family and small children, Travelled with partner
Disliked: Amenities
Just the bugs in the room i got no sleep
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Helen,Sorry to hear that we felt short of your expectations. Please let us know if you encounter any specific issues. We will definitely address it. Thank you.

6/10 Okay

Tadeusz, Fairfield

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property was a bit run down.
Stayed 3 nights in Mar 2024
Response from GM on 28 Apr 2024
Dear Tadeusz,I appreciate your feedback. Please specify your concern, we will definitely address it. Thank you

10/10 Excellent

Ayesha

Liked: Amenities
Great
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Ayesha,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon. Thank you

10/10 Excellent

Jam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing ass bout
Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Jam,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room I got front door didn’t lock. Second room I got tv didn’t work
Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Daniel,Sorry to hear that you are not satisfied with your stay. Please let us know if you have any issues. We will definitely address it. Thank you.

2/10 Terrible

Ritsuko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 11 Apr 2024
Dear RitsukoSorry to hear that you’re not satisfied with your stay. Please let us know if you encounter any issues. We will definitely address it. Thank you

6/10 Okay

Rebeca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 9 Apr 2024
Dear Rebecca,I appreciate your feedback. If you encounter any issues, we will definitely address it. Thank you

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Mostly would never come back
Stayed 1 night in Apr 2024
Response from GM on 5 Apr 2024
Dear Robert,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer service for our guests. So we appreciate your honesty.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
Dear Jeffery,I appreciate your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Excellent

Mariah

Stayed 2 nights in Mar 2024
Response from GM on 28 Apr 2024
Dear Mariah,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Excellent

Jamison

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear Jamison,I appreciate your positive feedback! We are working hard to satisfy our guests. We are looking forward to having you in future. Thank you so much

10/10 Excellent

GeeGee

Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear GeeGee,I appreciate your feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
I absolutely appreciate this place because it is a very convenient distance for mt job and my kid's school. I super appreciate the lovely Lady at the front desk Jay..thank you for being so kind. and Olivia thank you for everything. I see they are upgrading a lot of rooms. I hope to see this place thrive & be here for years to come.
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear Stephanie, We really appreciate your feedback. We are working hard to satisfy our customers. We are looking forward to having you in near future. Thank you so much.

2/10 Terrible

christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Christina,sorry to hear that you did not enjoy your stay with us. We apologize for any inconvenience you have experience with. Please let us know if you encounter any issues. We will definitely address it. Thank you

10/10 Excellent

Nick

Business traveller
Liked: Amenities
Safe
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Dear Nick,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Good

James

Disliked: Staff & service
The bed was fluffy and very comfortable however ac didnt work.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear James,I appreciate your feedback. If you have an issue with the AC, our maintenance is out there to fix it or transfer you to a new room. Thank you for understanding.

8/10 Good

James

Friendly enviroment
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear James,I appreciate your feedback. We are looking forward to having you in future. Thank you so much.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one cleaning my room nor was there any staff on the premises to assist me when I came to the office.
Stayed 2 nights in Mar 2024
Response from GM on 11 Mar 2024
Dear Michael,Sorry to hear you situation! There is at least one person in the front office. Please check with them ; we’re all working hard to satisfy our customers. Thank you

4/10 Poor

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, I cannot recommend staying at this location. Although I booked a non-smoking room, the entire room smelled of smoke. The initial part of the evening was quiet, and the staff was very helpful in accommodating my request for a quiet part of the property. The front desk staff were very kind and helpful which is a positive for this stay. Unfortunately, in the middle of the night, there were loud disruptions and ruckus coming from the outside. I got a terrible nights sleep and was not comfortable my entire stay.
Stayed 2 nights in Feb 2024
Response from GM on 11 Mar 2024
Dear Lauren,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty. Thank you

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on 11 Mar 2024
Dear Chris,I appreciate your feedback! If you encounter any issues please let us know. We will definitely address it. Thank you so much.

4/10 Poor

Aziz, san francisco

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s ok not clean and confortable not again thanks
Stayed 1 night in Mar 2024
Response from GM on 7 Mar 2024
Dear Aziz,I am sorry to hear that your are not satisfied with your stay with us. Please let us know if you encountered any specific issues. We will definitely address it. Thank you

6/10 Okay

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place it’s not what they show on website, old, dirty rooms, lots of hairs on shower, light switches broken, missing tv remote control
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Dear Jorge,We will look into these issues you mentioned! You always ask the front desk for the tv remote if it is misplaced. Thank you

2/10 Terrible

Deepak

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is maintained like cheap motel. Very dirty, scary, smelly and very unhygienic. It was very difficult to spend one night in that dirty room for $90 a night, while this place doesn’t even deserve $10 a night. It looked like this place is only for homeless druggies.
Stayed 1 night in Feb 2024
Response from GM on 14 Feb 2024
Dear Deepak,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty.

2/10 Terrible

augustus

Stayed 2 nights in Jan 2024
Response from GM on 25 Jan 2024
Dear Augustus,I am sorry to hear that you are not satisfied with your stay with us. Please let us know if you encounter any issues. We will definitely address it immediately. Thank you

2/10 Terrible

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 19 Jan 2024
Dear Erica,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty.

10/10 Excellent

Mary

Travelled with family
Great stay.
Stayed 2 nights in Jan 2024
Response from GM on 18 Jan 2024
Dear Mary,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon. thank you so much.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from GM on 3 Jan 2024
Dear Bobby,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot, great staff. Outdated a/c unit, some things at the hotel are ik poor shape
Stayed 1 night in Dec 2023
Response from GM on 25 Dec 2023
Dear Jess,I appreciate your feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. Thank you so much

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and close to shopping areas
Stayed 1 night in Sep 2023
Response from GM on 22 Dec 2023
Dear Jess,We appreciate your positive feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. It was good for the price.
Stayed 1 night in Dec 2023
Response from GM on 22 Dec 2023
Dear Mary,We appreciate your positive feedback. We are constantly working hard to improve our services. We’re looking forward to seeing you soon. Thank you

2/10 Terrible

Living Hope

Stayed 2 nights in Dec 2023
Response from GM on 3 Jan 2024
We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2023
Response from GM on 21 Nov 2023
Dear Ryan,I appreciate your positive feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room. We appreciate your business & welcome you back soon.