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Reviews of Le Grand Bellevue

5 out of 5
Le Grand Bellevue
Untergstaadstrasse 17, Gstaad, Saanen, Bern

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 64 reviews" "
Rating 8 - Good. 8 out of 64 reviews" "
Rating 6 - Okay. 2 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Juergen

Stayed 1 night in Jan 2024

10/10 Excellent

helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top 5 start hotel. Room was amazing and everything was amazing. We ll stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Classy 5star hotel with well educated and trained friendly personal . Very hight level 5 start hotel. All details were looked at. Housekeeping was excellent I must say and absolutely amazing. Also Plenty of food selections. This good 5 start hotels. No complains. One of the best hotels in Gstaad. The pool area was good as well. Front desk personal effective and service minded. We stayed 5 nights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
From the hot chocolate as a welcome drink by the fire to the Afternoon tea on the day of our departure, our stay at this hotel was just perfect. The staff were friendly and helpful. The hotel itself is just gorgeous, with stunning flower arrangements throughout. My absolute favourite is the delightful wallpaper in The Lounge.
Stayed 2 nights in Feb 2021
Response from Guest Relations Manager on 15 Feb 2021
Dear Guest, What a pleasure to read your wonderful comment regarding your stay with us at the Hotel Le Grand Bellevue. We are indeed very proud of our florist, Paolo who spoils us with new beautiful flower arrangements every week. He is truly humbled by your words, so thank you very much for that. We are happy you enjoyed your stay and enjoyed our atmosphere. We hope to welcome you back very soon and wish you all the Best in the meantime ! Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until the time of leaving, very early: 05:20 13/3/20. A take away breakfast had kindly been arranged for ny train journey to Geneva. Sadly it was not prepared for me to collect at the AGREED time. I had a train to catch; I couldnt wait beyond 05:26. I wasnt very happy at all.
Stayed 2 nights in Mar 2020
Response from Guest Relations Manager on 1 Jul 2020
Dear Guest, Thank you very much for staying with us. We truly apologise for the delay regarding your early breakfast delivery, this should not have happened. Our Kitchen Chef was informed and he followed up on the matter. We hope to welcome you back in a near future. In the meantime we wish you all the Best ! Kind Regards, Guest Relations Manager

10/10 Excellent

Paul, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, above excellent service, and so many amenities on site that we almost didn't want to leave the building. The expansive spa, quality restaurant, and lounge music were all nearly equally top notch. Though I guess I'd give it to the spa in a tie-breaker.
Stayed 1 night in Feb 2020
Response from Guest Relations Manager on 5 Mar 2020
Dear Guest, Thank you very much for this excellent feedback of yours! We are glad you had a great time with us and especially enjoyed our Spa facilities ! We hope to welcome you back very soon ! All the Best ! Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff on site, friendly and supportive.
Stayed 2 nights in Sep 2019
Response from Guest Relations Manager on 30 Sept 2019
Dear Anonymous, Thank you very much for your visit and for your great feedback regarding your stay with us ! We hope to welcome you back soon ! All the Best ! Guest Relations Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and extremely nice accommodations
Stayed 2 nights in Sep 2019
Response from Guest Relations Manager on 26 Sept 2019
Dear Guest, Thank you very much for your visit and for your great feedback ! We are thrilled you had a very nice stay with us and we hope to welcome you back soon ! Kind Regards, Guest Relations Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury!
Stayed 3 nights in Aug 2019
Response from Guest Relations Manager on 27 Aug 2019
Dear Anonymous, Thank you very much for your visit and great feedback! We are looking forward to receive you again ! Kind Regards Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb gem
Fabulous botwuue 5 star hotel. They went above and beyond.
Stayed 4 nights in Jun 2019
Response from Guest Relations Manager on 18 Aug 2019
Dear Anonymous, Thank you for taking the time to write a few words describing your say at Le Grand Bellevue that you clearly enjoyed ! All the Best ! Guest Relations Manager

10/10 Excellent

Patrick&Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very friendly and professional owner & manager and his absolutely outstanding executive team went way above and beyond to make our stay a truly wonderful and literally unique experience. We’ve never met such a *genuinely* friendly, caring and thoughtful executive team. We were — and continue to be — really touched by their kindness. Thank you very much, Daniel & Team, you’re the best.
Stayed 1 night in Jul 2018
Response from Guest Relations Manager on 27 Aug 2019
Dear Patrick&Chrissy, What a great comment for us to read! Thank you very much for your visit and for all these compliments . The team is humbled by your words. We are looking forward to your return ! All the Best, Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Dame classic, now fully updated and sparkli
I read about the new spa at this hotel and decided to give it a shot. I was really blown away! Yes, the spa was fantastic and the treatment excellent but what really impressed me was the warm service. I am not used to this in Swiss hotels. It was so personal, so caring and so welcoming--without ever being annoying. Zero hassle, everyone solving problems and making the stay lovely. If you appreciate excellent service that is warm, you will like this place.

10/10 Excellent

Hayat, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le grand bellevue
Everything about this hotel was great. Beautiful hotel with clean good size rooms. Breakfast was really good and their service was fantastic!
Response from Guest Relations Manager on 27 Aug 2019
Dear Hayat, Thank you very much for your visit and your great feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon ! All the Best ! Guest Relations Manager

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have friendlier staff ... from Olivier who greets you to Isabel in the awesome spa and Laurent waiter in the petit chalet ... and all the others in hotel .... Excellent !
Response from Guest Relations Manager on 27 Aug 2019
Dear Anonymous, What a great feedback for us to read ! Thank you for all this compliments and for mentioning our staff. They are truly humbled by your words. We hope to receive you again in the near future. All the Best ! Guest Relations Manager

10/10 Excellent

Not Provided, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
And oasis with an incredible spa that I can't wait
And oasis with an incredible spa that I can't wait to return to!
Response from Guest Relations Manager on 27 Aug 2019
Dear Anonymous, Thank you very much for your visit at the Spa ! We are looking forward to your return. Kind Regards, Guest Relations Manager

10/10 Excellent

Ward, Denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlative on all counts
The hotel is superlative on all counts -- impeccable service, attentive staff, beautifully decorated facility, ultra-luxurious spa. We were met at the front door by a staff member who knew that we had booked that very day. During our check-in, we were offered an incredibly refreshing tea. Charmingly unstuffy, the hotel is beautifully decorated. The reception and quiet rooms filled with plush sofas and chairs invites guests to relax. Our guest room had an exceedingly comfortable mattress and bedding. The espresso maker was a lovely touch and the balcony. . . Time spent at the spa, a joy. . . Top notch on every count. We also ate dinner at the restaurant, where again the personal service was impeccable. The owner and manager is particularly charming, giving all his guests personal attention. Loved it!

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeannie , Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with outstanding service!
My husband and I arrived at this hotel after a major hike around Mt. Blanc. We were worn out from treking 100 miles through the Alps. This hotel provdied a wonderful antidote to our fatigue. The Grand Bellevue is beautiful -- the main building is not the standard prolific Swiss Chalet -- with a lovely park in the front. It was renovated recently by the new owner whose wife, an interior designer, has gorgeous taste with a penchant for both elegance and whimsy. The furnishings are somewhat traditional but with intriguing modernist touches.The welcoming public spaces are quite roomy yet intimate. The spa is fantastic and very large with many different steam baths and saunas and a spectacular swimming pool with accompanying jacuzzi. The jets on the jacuzzi were incredible. By the end of the week, I almost felt ready to walk the Alps again! Many massages and other treatments were available. The gym was well-equipped and there was a Pilates studio with first rate equipment also as well as a very large relaxation room with recliners and individual water beds. The main restaurant was wonderful. I believe it has a Michelin star. Dinner was amazing but breakfast (which was included in the room rate) was absolutely fantastic. The best thing about the hotel however was the incredible service. The guest is made to feel very special and catered to immediately upon his or her appearance. I only wish I had more space to praise all the wonderful amenities. I would return in a heartbeat!

10/10 Excellent

RK, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Beautiful decor, gorgeous spa, friendly staff and lovely grounds. As they say, you get what you pay for!

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about hotel was wonderful ...Quality of service is A+ ... Staff couldn't have been nicer or more helpful .... Excellent stay!
Response from Guest Relations Manager on 27 Aug 2019
Dear Anonymous, What a great review for us to read ! Thank you very much for sharing a feedback regarding your recent stay at Le Grand Bellevue ! We are looking forward to your return ! Kind Regards, Guest Relations Manager

10/10 Excellent

traveller, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Beautiful amazing place to stay. Food was good. The views from the window is just what you need in the morning. The lobby seating areas are well designed but we couldn't sit there as it seems that they allowed dogs their and it didn't smell good at all. Staff very welcoming and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly nice, great spa
We overall enjoyed our stay. The spa was lovely with lots of different saunas etc, very relaxing and the location is splendid, in lovely surroundings. However we were less impressed by some other details. The hotel tried to do something romantic for us as it was our honeymoon, putting some rose petals in the bath, but they were synthetic so bled colour in the bathwater without the perfume. We would have preferred a double bed with one duvet rather than two. Finally, the dinner was beautifully presented but lacked depth of flavour in some dishes and there were extras which were not needed in others. In short, nice but not quite as good in the details.

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel, gemütlich und mondän zugleich. Excellentes Essen und sehr nettes Personal.

10/10 Excellent

Valérie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabuleux hôtel dans un pas moins superbe région... et le spa est extrardinaire !!!
Stayed 3 nights in Sep 2022

8/10 Good

Sergio

Stayed 2 nights in Feb 2022

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fansastique, merveilleux , sublime , Bravo pour ce bel établissement On reviendra Merci
Stayed 2 nights in Aug 2021
Response from Guest Relations Manager on 2 Oct 2021
Cher Monsieur Pierre, Merci de votre visite et pour votre aimable retour concernant votre séjour chez nous, à l'hôtel Le Grand Bellevue. Nous espérons vous recevoir de nouveau très prochainement. Meilleures salutations, Guest Relations Manager

8/10 Good

Anais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, mais pas bon rapport qualité - prix ! Déçu par le restaurant ! Nous avions le repas du soir compris dans le prix de la chambre. Le menu du jour, compris dans le prix de la chambre, ne proposait rien pour les végétariens. Surprenant pour un hôtel 5*! On nous a proposé la carte du bar !!! Ou le menu surprise ! La surprise était le supplément à payer pour un repas très moyen et pas digne de ce genre d hôtel ! Ce qui n est pas précisé lors de la réservation, c est que le prix du menu du soir est pour 3 plats ! On nous demande si l on désire 3 ou 4 plats sans vous parler du supplément à payer ! Nous étions dans le chalet à côté de l hôtel. La chambre est agréable, très bonne literie et le balcon est sympa.
Stayed 2 nights in Mar 2021

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire!
Magnifique hôtel, personnel aux petits soins, rien à redire!
Stayed 1 night in Feb 2021
Response from Alicia Downes on 1 Mar 2021
Chère Madame, Merci infiniment pour votre visite et ce superbe comentaire que vous partagez ici. Nous avons été ravis de vous recevoir et espèrons vous accueillir de nouveau très prochainement. Meilleures salutations Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Daniel, Kloten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche Mitarbeiter/innen. Schönes und ruhiges Hotel. Frühstück in Coronazeit sehr gut organisiert, d.h. top Service direkt am Tisch anstelle Buffet. Hotel ist sehr zu empfehlen.
Stayed 1 night in Jul 2020
Response from Guest Relations Manager on 25 Jul 2020
Sehr geehrter Gast, Vielen herzlichen Dank für Ihren Besuch und für Ihren herrvoragenden Kommentar ! Für diese spezielle Saison ist die Gesundheit unserer Gäste und Mitarbeiter natürlich unsere Priorität. Es freut uns, dass Sie sich bei uns wohl gefühlt habe. Wir hoffen Sie erneut bei uns willkommen zu heissen . Freundliche Grüsse Guest Relations Manager

8/10 Good

F, Bruxelles

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Le spa est superbe. La gestion électrique de la chambre n’est pas formidable. Interrupteur qui coupe le son de la TV... Pas assez de prise pour le téléphone. Cafetière qui fuit.
Stayed 6 nights in Feb 2020
Response from Guest Relations Manager on 5 Mar 2020
Cher Client, Merci pour votre visite et pour ce retour concernant votre séjour chez nous. Nous sommes ravis que vous ayez pû vous relaxer au Spa et y passer un agréable moment ! Merci également pour votre retour concernant nos prises et la cafetière. Il est dommage que vous n'ayez pas mentionnez ces inconvénients lors de votre séjour, nous aurions alors pû trouver une solution ensemble. Nous en avons néanmoins informer nos équipes techniques et nous vous remercions encore une fois pour ce retour. En espérant vous recevoir de nouveau très prochainement ! Bien Cordialement, Guest Relations Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Guest Relations Manager on 5 Mar 2020
Dear Guest, Thank you very much for this excellent review of our Hotel ! All the Best ! Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Guest Reations Manager on 26 Sept 2019
Dear Guest, Thank you very much for your visit and for your 5 star rating ! Kind Regards, Guest Reations Manager

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Guest Relations Manager on 18 Aug 2019
Dear Wolfgang, Thank you very much for attribuating 5 stars to your stay with us ! All the Best ! Guest Relations Manager

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Guest Relations Manager on 18 Aug 2019
Thank you very much Amélie !

6/10 Okay

Danja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2018
Response from Guest Relations Manager on 27 Aug 2019
Dear Danja, Thank you very much for your visit ! Kind Regards, Guest Relations Manager

10/10 Excellent

Fan Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptionnel!
de l'arrivée au départ cet hotel a un service exceptionnel. je recommande cet hotel fortement.
Response from Guest Relations Manager on 5 Mar 2020
Cher Client, Merci beaucoup pour votre visite et pour ce superbe retour ! Nous nous réjouissons de vous accueillir de nouveau prochainement ! Cordialement, Guest Relations Manager

10/10 Excellent

Annika, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel zum Entspannen :)
Ich habe meinen Geburtstag im Le Grand Bellevue verbracht und es war alles perfekt. Unser Gepäck wurde uns vom Parkplatz aus abgenommen, wir wurden sehr freundlich begrüsst und willkommen geheissen. Das Check-in war schnell erledigt & wir wurden auf unser Zimmer geführt. Das Zimmer war sehr hübsch, hatte genügend Platz und ein wahnsinniges Badezimmer. Ein Traum. Die Betten sind sehr bequem, mein Rücken konnte sich gut entspannen. Die Massage, welche ich im Wellnessbereich gebucht habe war auch sehr schön. Ich fühlte mich während dem ganzen Aufenthalt immer wohl und willkommen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة ساحرة .. لاتنسى ..
تجربة الفندق كانت تفوق جمالاً رؤية الصور و القراءة عنه ..
Response from Guest Relations Manager on 5 Mar 2020
Dear Guest, Thank you very much for your visit and for this great feedback of yours ! We hope to welcome you back in a near future ! All the Best ! Guest Relations Manager

10/10 Excellent

Damian, Solothurn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Top Hotel mit Charme
Wir hatten einen super Aufenthalt in diesem frisch renovierten Hotel. Das Personal ist sehr zuvorkommend, freundlich und hilfsbereit. Unser Zimmer ("Chic") war sehr gross und war ein sog. "Turmzimmer". Es war sehr hell und freundlich. Wir kommen wenn wir in Gstaad wieder einmal sind (Wir kamen für den Swiss Open Final) in dieses Hotel...

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

carmen, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel precioso en mismo Gstaad y a 5min del tren
Muy buena acogida, la habitacion preciosa y muy limpia, la comida riquisima (el cocinero es estrella michelin). Buenisima localizacion y para esquiar tienes todas las facilidades: alquiler de material en propio hotel, te llevan al teleferico y te vienen a buscar cuando les llamas. Y ¿que mejor q ir al spa despues de larga jornada de ski? Muy recomdable!!!
Response from Guest Relations Manager on 5 Mar 2020
Dear Guest, Thank you very much for your visit and for your great comment! We are glad you had a great ski holidays together with some relaxing moments in our Spa area ! All the Best ! Guest Relations Manager