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Reviews of GANSL Hotel & Residences

3 out of 5
GANSL Hotel & Residences
Harham 46, Saalfelden am Steinernen Meer

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 94 reviews" "
Rating 8 - Good. 31 out of 94 reviews" "
Rating 6 - Okay. 11 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Krisztian on 22 Mar 2024
Thank you very much for your stay and for your wonderful feedback. We are glad that you were overall satisfied and that you enjoyed your stay with us. We hope to see you again on your next trip to Pinzgau!

10/10 Excellent

maged

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing and room very big with balcony , and dont miss spa swimming pool and sauna
Stayed 2 nights in Aug 2023
Response from Krisztian on 19 Aug 2023
Thank you very much for the positive review and for the perfect score! It makes us very happy to hear that you enjoyed your stay with us. It is nice to learn that you were satisfied with the size of the apartment and our indoor pool and sauna. We are looking forward to welcome you again! – Your Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel resto
Bonding moments with family
Grossglockner
Stayed 5 nights in Jul 2023
Response from Krisztian on 14 Aug 2023
Thank you for your kind evaluation and for the perfect score! We are really happy to see that you stay was memorable. Sending us pictures is a lovely gesture as well. We are looking forward to welcome you again! – Your Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Maros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if You go skiing, easy parking close to the ski storage. Reception staff very nice and helping all the time. Restaurant staff awesome, restaurant serves home made pizza, very good I have to say. Nice and clean swimming pool. Coming back again.
Stayed 3 nights in Dec 2022
Response from Krisztian on 12 Dec 2022
Thank you for your kind evaluation and the perfect score! We are really happy that your stay was memorable. We are looking forward to welcome you again! – Your Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربة جميلة وبسعر رائع قديم نوعا ما ولكن مريح
Stayed 1 night in Oct 2022
Response from lne on 3 Nov 2022
Dear Abdulrahman, thank you very much for the positive review. It makes us very happy to hear that you enjoyed your stay with us.See you again.Your Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Belal

Stayed 7 nights in Aug 2022

10/10 Excellent

Stig Erik Mathias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Anne-Lise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great family hotel
Helpful reception, clean and comfortable hotel. Great for families. Felt the restaurant was overpriced and food was not great. Strange that the rooms don't have an oven in the kitchen. Beds are comfortable, kids love the pool. Good parking with easy access. Ski and boot storage room. Great location if you have a car to drive to the ski hills. Rooms are more worn than the pictures on the website would have you think, but it is an inexpensive hotel for this location, so you get what you pay for. Strange that the restaurant was so expensive compared to others in the area and the food was not as good as other restaurants. Cheaper to eat at the Alms on the slopes.
Stayed 7 nights in Feb 2020

2/10 Terrible

RK

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs total and immediate renovation.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to top ski resorts in the area. The Hiram has a very nice view of the mountains and a very good device.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountains were visible from the property.
Stayed 1 night in Sep 2019
Response from Baum on 24 Sept 2019
Dear guest, thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, Your comments are very useful to us. All the best and we hope to see you soon again. Kindest Regards Resort General Manager

8/10 Good

Tim

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Baum on 24 Sept 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, All the best and we hope to see you soon again. Resort General manager

10/10 Excellent

CAtraveller, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious with a small dinning table.It also includes a kitchen and utensils. The staff allowed us to check in. earlier.
Stayed 1 night in Sep 2019
Response from Baum on 9 Sept 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

VISWAS RUBAN RAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Baum on 12 Sept 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

Yasseen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Baum on 22 Aug 2019
Dear Yasseen thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Baum on 2 Aug 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I booked the pictures for the room it turned out that the room was large and well furnished but when I arrived I could not find the receptionist except an envelope with my name and key. The furniture was very old and the room was small. In which
Stayed 2 nights in Jul 2019
Response from Baum on 11 Jul 2019
Dear Mr. Guest, I am sorry you were unhappy with your experience at CLC World Alpine Centre. Our reception is closed MON - DO from 12:00 til 15:00 Hrs but there is always a duty manager on site. Your comments are very useful to us. Thanks for letting us know. Sincerely Vicente M. Baum General Manager

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lovely facility and place in the midst of the Austrian mountains. Staff was very friendly, lots of activities, and good prices at restaurant.
Stayed 1 night in Jun 2019
Response from Baum on 5 Jul 2019
Dear Nick thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

Atasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. We would definitely stay again.
Stayed 1 night in Jun 2019
Response from Baum on 27 Jun 2019
Dear guest, thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing getaway resort
The room was perfect for my family and had a sufficient amount of beds and rooms to accommodate us. The resort is beautiful and has picturesque views. Overall we really enjoyed our stay there
Stayed 2 nights in Jun 2019
Response from Baum on 27 Jun 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again.

10/10 Excellent

Moataz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing luxurious hotel, 5 min. from Zell am See, very good value for money
Stayed 2 nights in Jun 2019
Response from Baum on 13 Jun 2019
Dear guest Moataz thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service
The receptionist is keep on telling us the breakfast basket is good. In fact, the basket is not bad, but need us to cook it. The value of the basket is just about Euro 5, and we actual pay for the breakfast is more than that plus we need to do the cooking.
Stayed 1 night in May 2019
Response from Baum on 31 May 2019
Thank you for taking the time to post your review. I’m sorry our breakfast basket fell slightly short of your expectations. We´ve tried to provide a good breakfast option during this period in which our breakfast buffet is closed. Please be assured your concerns will be taken on board as we constantly strive to achieve the highest level of guest satisfaction and your comments are very useful to us. All the best, Vicente M. Baum Resort Manager, CLC Alpine Centre

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice. Not the most modern but clean and staff was very friendly. We stayed in a family apartment and had everything we needed, including fridge, stove and 6 beds. We would definitely stay at this place again.
Stayed 1 night in Mar 2019
Response from Baum on 18 Mar 2019
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing and service was great !
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good value for the money
Nice hotel in tne great location Excellent breakfast Tne room is not updated fir long time and looks kind of “old”
Stayed 1 night in Dec 2018
Response from Baum on 19 Dec 2018
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay . The hotel room had a good view and we loved it. The breakfast was really good. The staff were friendly and informative about the area.
Stayed 1 night in Oct 2018
Response from Baum on 19 Dec 2018
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

10/10 Excellent

Amir

Was very nice with swimming pool, sauna, breakfast, friendly staff and kitchen in the room.
Stayed 2 nights in Aug 2018
Response from Baum on 11 Oct 2018
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

8/10 Good

hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
תמורה טובה למחיר
המלון יפה ומטופח. בריכת השחיה גדולה. ארות בוקר מעולה. לא היה אינטרנט בחדרים והשרות בקבלה היה פחות טוב.
Stayed 1 night in Aug 2018
Response from Baum on 11 Oct 2018
Thank you for taking the time to post your review. I’m glad you enjoyed your stay at CLC Alpine Centre, it was my pleasure to pass on your compliments to the staff. Your comments are very useful to us. All the best and we hope to see you soon again. Resort Manager, CLC Alpine Centre

8/10 Good

vedran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable but far from town.
Amazing place. Just location is far from town
Stayed 1 night in Jul 2018
Response from Baum on 26 Jul 2018
Dear Guest, Thank you for your review and I’m delighted you enjoyed your stay. All the best and we hope to see you again soon. Resort Manager, CLC Alpine Centre

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great amenities and quiet area with a good restaurant.
Stayed 1 night in Sep 2017
Dear Cathy, I am delighted that you enjoyed your stay with us and it will be my pleasure to pass on your compliments to the staff. We look to forward to welcoming back again soon. Vicente M. Baum Resort Manager, CLC Alpine Centre

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
location is good you must have a car, the furnitur
location is good you must have a car, the furnitur
Stayed 1 night in Aug 2017

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norbert and Agnes make this resort stand out above all others. We stayed at 6 different hotels during our visit to Austria and none of the other hotels had such helpful, kind, and informative staff. It was very hot temperatures during our stay, but we were able to request a fan which helped a lot. Upon arrival we were very tired, and did not want to leave the resort to eat. My son found Norbert and Inquired about delivery for dinner. Norbert was very helpful and went the extra mile assisting us.
Stayed 1 night in Aug 2017

6/10 Okay

Gerhard

Liked: Cleanliness, staff & service, room comfort
In die Jahre gekommen!
Zuerst das Positive: - nettes Personal - sehr geräumiges Zimmer bzw. Apartment - gutes Freizeitangebot Jetzt das Negative: - die Anlage sowie die Zimmer sind verwohnt; die Sofapolster durchgesessen; da müsste dringend mal ein Bautrupp rein - die Frage nach einem Spiegelei beim Frühstück kann man sich sparen - das Restaurant hat an einem Diensttag Abend zu - alles low Budget
Stayed 1 night in Jan 2024
Response from Krisztian on 22 Mar 2024
Vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt zu berichten. Es freut uns, dass Sie mit uns und mit der Größe des Appartements zufrieden waren. Die Aufzählung der negativen Erfahrungen und Eindrücke ist auch eine wertvolle Quelle für uns, da es uns die Möglichkeit gibt, etwaige Lücken im Service aufzudecken und unser Produkt stetig zu verbessern. Es wäre eine große Freude für uns, wenn wir Sie in der Zukunft wieder bei uns begrüßen dürfen!

6/10 Okay

Harald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sauber, aber ziemlich abgewohnt. Zimmer und Einrichtung renovierungsbedürftig Schönes großes Schwimmbad mit Sauna. Wenig Wellness. Wenig Gastronomiemöglichkeiten im Hause
Stayed 3 nights in Sep 2023
Response from Krisztian on 1 Oct 2023
Vielen Dank für Ihre konstruktive Kritik bezüglich der Einrichtung unseren Apartments und des limitierten Abendessens. Es freut uns zu lesen, dass Sie unser Poolbereich mit der Sauna genießen konnten. Hoffentlich dürfen wir Sie bei uns ein anderes Mal auch begrüßen! - Ihr Ramada Residences by Wyndham Saalfelden Team

4/10 Poor

Stefanie

Travelled with family
Disliked: Property conditions & facilities
Das Hotel liegt direkt neben einer gut befahrenen Straße. Die Familien-Apparments gehören dringend renoviert! Das Mobiliar ist alt und abgenutzt, riecht modrig und die Matratzen sind durchgelegen. Die Küche ist zweckmäßig eingerichtet. Das Schlafzimmer für die Kinder/ mit dem Stockbett hat kein Fenster und ist somit sehr stickig und muffig. Das Schlafzimmer für die Eltern grenzt an einen Hotel-Flur, so dass direkte Frischluftzufuhr nur eingeschränkt möglich ist und man den "Lärm" der Hotelgäste mitbekommt, die zum oder vom Swimmingpool kommen. Das Frühstück ist Standard, kaum frisches Obst, nichts Besonderes, Rührei ist aus dem Tetrapack.
Stayed 4 nights in Aug 2023
Response from Krisztian on 9 Sept 2023
Vielen Dank für Ihr geschätztes Feedback sowie für Ihre Zeit, uns Ihre Anregung mitzuteilen. Wir nehmen konstruktive Kritik sehr ernst, denn diese hilft uns, unsere Leistung zu verbessern. Natürlich ist es schade, dass wir Ihren Erwartungen nicht gerecht werden konnten. Die Kritik wird an die Geschäftsleitung weitergeleitet. Hoffentlich dürfen wir Sie ein anderes Mal wieder bei uns begrüßen. - Ihr Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Noor

Stayed 2 nights in Aug 2023
Response from Krisztian on 16 Sept 2023
Thank you for leaving a review about your experiences with us! We are very happy that you could enjoy your stay here in Saalfelden! We are looking forward to welcome you here again! - Your Ramada Residences by Wyndham Saalfelden Team

8/10 Good

Stephanus

Travelled with family
Liked: Cleanliness, staff & service
Sehr nettes Personal! Ansonsten Renovierungsstau! Dennoch guter Ausgangspunkt für Unternehmungen!
Stayed 7 nights in Jul 2023
Response from Krisztian on 22 Jul 2023
Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt im Ramada Residences Saalfelden genießen konnten! Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. - Ihr Ramada Residences by Wyndham Saalfelden Team

6/10 Okay

Ove

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Krisztian on 8 Jul 2023
Thank you very much for your review! It makes us happy to see that your stay was alright with us, despite there was something you did not like. Hopefully we can welcome you here again! – Your Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We had a pleasant stay. Great staff, great accommodations.
Stayed 2 nights in Jun 2023
Response from Krisztian on 8 Jul 2023
Thank you for your kind evaluation and for the perfect score! We are really happy that your stay was memorable. We are looking forward to welcome you again! – Your Ramada Residences by Wyndham Saalfelden Team

6/10 Okay

Klaus

Stayed 1 night in May 2023
Response from Krisztian on 31 May 2023
Thank you for taking the time to review your stay at Ramada Residences Saalfelden! We are looking forward to greet you here in Saalfelden in the future as well and maybe will be closer to the perfect score.

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023
Response from Krisztian on 25 Feb 2023
Thank you for your kind evaluation! We are really happy that your stay was memorable. We are looking forward to welcome you again! – Your Ramada Residences by Wyndham Saalfelden Team

6/10 Okay

Udo

Business traveller
Liked: Cleanliness, staff & service
Für den Preis ein Klappbett, für mich nicht nachvollziehbar. Abendessen gut mehr aber nicht. Mitarbeiter sehr nett und bemüht. Bad müsste neu gemacht werden. Im guten und ganzen passt es schon für den Urlaub, da die Möglichkeit besteht selber zu kochen. Für Busines fraglich.
Stayed 1 night in Jan 2023
Response from Krisztian on 26 Jan 2023
Vielen Dank für Ihre konstruktive Kritik. Natürlich ist es Schade, dass wir Ihren Ansprüchen im Bezug der Betten nicht zu 100% gerecht werden konnten. Trotzdem freut es uns zu lesen, dass Sie unser Team in so positiver Erinnerung haben. Wir würden uns freuen, Sie ein anderes Mal wieder begrüßen zu dürfen! - Ihr Ramada Residences by Wyndham Saalfelden Team

10/10 Excellent

Jørn

Stayed 1 night in Jan 2023
Response from Krisztian on 19 Jan 2023
Thank you very much for the positive review and for the perfect score! It makes us very happy to see that you enjoyed your stay with us. We are looking forward to welcome you again in Saalfelden! – Your Ramada Residences by Wyndham Saalfelden Team

8/10 Good

Eduard

Travelled with family
Liked: Cleanliness, staff & service, amenities
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Stayed 1 night in Jul 2022

10/10 Excellent

Christina

Stayed 1 night in Apr 2022
Response from Krisztian on 20 May 2022
Dear Christina, we greatly appreciate your kind feedback. We hope the next time you would like to travel to this region of Austria, we'll be able to greet you in our hotel again! Kind regards,

10/10 Excellent

Mika Timo Juhani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä sauna ja allasosasto. Rauhalinen alue. Kannattaa vuokrata auto.
Stayed 7 nights in Feb 2022
Response from Krisztian on 23 Mar 2022
Thank you for your kind feedback, we really appreciate it. Hope we can greet you in our hotel at an other time as well and if possible provide an even better experience!

10/10 Excellent

Fred Arne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I stayed 3 nights at Ramada Residences by Wyndham Saalfelden for a business trip in the region, and found it just perfect for my needs. Very friendly and helpful staff, the room/appartment was spacious and clean. In my opinion great value for money.
Stayed 3 nights in Jan 2022
Response from Norbert Nemeth Assistant resort Manager on 19 Jan 2022
Dear Fred, thank you for your positive comment. Kind regards Norbert

8/10 Good

Julia

Liked: Cleanliness, staff & service
Das Klappbett war etwas unkonfortabel ab sonst alles top :)
Stayed 2 nights in Feb 2020

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020