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Reviews of Weston Inn & Suites

2 out of 5
Weston Inn & Suites
590 North Dickinson Drive, Rusk, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 337 reviews" "
Rating 8 - Good. 100 out of 337 reviews" "
Rating 6 - Okay. 25 out of 337 reviews" "
Rating 4 - Poor. 13 out of 337 reviews" "
Rating 2 - Terrible. 7 out of 337 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank you for the review and for staying with us, hope to see you again soon!

10/10 Excellent

Tondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for the review and for staying with us, hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and in order. The owner/manager was very helpful and pleasant. I have already recommended it to a friend
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for the review and for staying with us, hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Manager on 11 Apr 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There is really nothing to complain about, it is a great place at a great price. It is clean, convenient, secure, comfortable, wifi is good, staff are excellent. It really surpassed my expectations.
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes good service and
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Nancy

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean. Staff adequate. Walls very thin.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia, Fairview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and nice staff.
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Donald

Stayed 1 night in Jan 2024
Response from Manager on 7 Feb 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 3 Feb 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Donald

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

8/10 Good

Shawn

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

6/10 Okay

at

Business traveller
Disliked: Room comfort
just ok
no heat in the bathroom, bed very uncomfortable, clean and convenient.
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If in Rusk
Clean comfortable room at a value price
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Lucas

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staft
Stayed 5 nights in Dec 2023
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan 2024
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Hebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay
From the first step through the lobby door, I was greeted with a smile from Dave! He helped me get a room that was central to everything and quiet. The room was clean and stocked with plenty of towels and it was cleaned everyday by a friendly, helpful lady. The washing machine, dryer were clean and worked great. The area outside the inn was well kept and they had picnic tables in a park setting. The pool area was clean and watching the water and the rain was very calmingto look at. I stayed there 5 days and I will continue to make this my home away home from when I come again.
Stayed 5 nights in Dec 2023
Response from Manager on 31 Jan 2024
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Lacey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was excellent. The room was clean and large and uncluttered. Check-in was easy and the customer service representative was very helpful: I couldn't figure out how to turn the cable television on and he immediately assisted me. I was traveling with a small child. Other families were staying there as well, so it was not quiet in my part of the motel, but it felt safe.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Rooms are clean.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Tracey

Stayed 2 nights in Nov 2023
Response from Bob on 24 Dec 2023
Thank You for your feedback.

8/10 Good

Scott

Stayed 1 night in Nov 2023
Response from Manager on 24 Nov 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 22 Nov 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back!!!
My stay was awesome, even thou it was only one night, I felt like I was welcome to stay longer. The young man that was there was very nice. He welcome my mom and myself. His customer service was great. I come thru Rusk, Texas twice a year and that is my go to spot. I thank you for your kindness, and your hospitality. Thank you again!!!!
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 6 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Pleze

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here at least once every 6 months or so. The staff is always friendly and informative. The rooms are always nice and clean.No complaints here. Keep up the good work.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Thank you for your review and for staying with us. I will share your comments with our team, who I am certain will be encouraged by your remarks.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine, basically good for workers that come from out of town. Our next door people were out smoking and smoke came in our room and from our ac kind of choking us out till they went inside. Bed really needs to be updated. Like sleeping on metal springs, and super flat pillows, also only 3 for a king size bed, for 2 adults. Overall the bed and pillows really need a major update
Stayed 2 nights in Oct 2023
Response from Manager on 28 Oct 2023
Thank you for your review and for staying with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is a great value for the price. It is clean and meets our needs. We come to town for the high school football games on Fridays.
Stayed 1 night in Sep 2023
Response from Manager on 2 Oct 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Tressia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel— clean, friendly staff. Only thing negative was I saw a couple of crickets in the room but that is probably hard to control on a room by room basis.
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
For a Small Town Hotel, I thought it was pretty decent!
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
May look for other accommodations next time
I choose this hotel based on its reviews however was disappointed that I had to perform pest control on three small roaches in the room. The bed, while it was clean, seemed like it was old and hard and not very comfortable, and I like a firm mattress. There were a couple of crickets in the room but it’s getting to be cricket season and difficult to control especially when your door faces outside. Glad they were pet friendly, the price was good, and service otherwise was good.
Stayed 1 night in Sep 2023
Response from Manager on 20 Sept 2023
Thank you for your review and for staying with us. We are so terribly sorry that you saw a bug in your room. We have professional pest control out on a regular schedule to spray for all kinds of unfriendly little creatures that are always around in East Texas. We hold our housekeeper to high standards when it comes to making sure the rooms are cleaned and ready for guests to stay in as if it was the guest home itself. We hope to see you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 20 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

8/10 Good

Don

Clean and quite
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

Kelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Weston Inn & Suites in Rusk, TX provided a clean, basic room for our travel needs at half the price of other hotels in Nacogdoches. The room has a large flat screen TV with DirectTV, desk and chair, microfridge, microwave, and coffee/maker. The property was clean and quite. The restroom and bed was very clean - no hair or trash could be found. The nightclerk was friendly and assisted us in finding a local dining option. The outdoor pool was well maintained as well as the staircases. Overall - a basic room that was very clean at a great price including wifi.
Stayed 2 nights in Sep 2023
Response from Manager on 11 Sept 2023
Thank you for taking the time to tell us about your experience here at the Weston Inn and Suites in Rusk, TX. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to see you again soon!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and very clean.
Stayed 1 night in Sep 2023
Response from Manager on 10 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
nice place at a great price
Stayed 2 nights in Sep 2023
Response from Manager on 9 Sept 2023
Thank you for your review and for staying with us, we hope to see you again soon!

6/10 Okay

Lawrence

Travelled with partner
Liked: Staff & service
The hair dryer did not work. Otherwise it was OK and close to where we needed to be. Good price.
Stayed 2 nights in Sep 2023
Response from Manager on 5 Sept 2023
Thank you for staying with us. We are sorry you had issues with the hair dryer, however the front desk was not aware that you had some issues with the hair dryer. You should have let us know, so we could have replace that hair dryer for you. We hope to see you again soon!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy canper
great stay, 5 stars.
Stayed 2 nights in Sep 2023
Response from Manager on 4 Sept 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 5 Sept 2023
Thank you for staying with us, we hope to see you again soon!