Aerial view

Reviews of Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive

4 out of 5
Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive
Paradise Cove Drive, Runaway Bay, Saint Ann

Reviews

8.4

Very good

Rating 10 - Excellent. 665 out of 1233 reviews" "
Rating 8 - Good. 310 out of 1233 reviews" "
Rating 6 - Okay. 140 out of 1233 reviews" "
Rating 4 - Poor. 60 out of 1233 reviews" "
Rating 2 - Terrible. 58 out of 1233 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ricardo

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Property needs alot update, no really like the pictures, food is very average and drinks below average. One night the AC stop working it took them about 2 hours to change the linens after condensation, i have to called several times to the front desk it was very disappointed..
Stayed 3 nights in May 2024

10/10 Excellent

Aleck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tool my mom on a vacation for mothers day and the 5 nights we stayed was outstanding. The staff was just so friendly all the time. We had the rooms with the butler service and they just made it so easy to do everything and anything. There was always something to do and eat. Nights were cool as they had things to each night. There were also different things to do just about each hour of the day. The gym got a lot of my attention and then we'd find things to do around.
Stayed 5 nights in May 2024

10/10 Excellent

gbolahan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far our best all inclusive and we’ve been to quite a few. The hospitality was top notch. Everyone had a smile, was very approachable, willing to help and responsive. We had an issue with the shower and they were there immediately. They checked up on us to see how we were doing and sent us an anniversary dessert. The environment was tranquil, but energetic when the mood called for it. We had events everyday and the event guys great. You have to do the Italian and if you are of the persuasion, please. Try the rack of lamb. They have a lot of free stuff that’s not just useless. The glass bottom boat was an amazing experience and our tour guide was fun, hilarious and informative. Terry Ann was always there to supply us with drinks and help us take pictures!!! The free kayak and paddle boat was so relaxing. As a nature lover, the best parts, for us were the snorkeling right there in the “quiet beach”. We saw so many different species of fish. Definitely over 20 different ones. They offer very cheap deeper water snorkeling but we were content with this one. Then the sunsets are AMAZING. We didn’t leave the property because there was a lot to do in there. All the activities were engaging. Personally, I’d love to have plantains with lunch and dinner too. I think the next big project should be getting smart TVs to log into Netflix and things like that on the few occasions that the rain keeps us in. In summary, this was most complete resort experience ever.
Stayed 6 nights in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper friendly staff and beautiful property!
Stayed 7 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Patricia,Hearing that you enjoyed your stay at our resort, brings us so much joy! This truly is all we could have hoped for! We greatly appreciate you taking the time to share your review of your recent stay with us. Thank you for choosing our resort.Our associates are indeed outstanding individuals. We will certainly share your kind comments with them all. We are sure they will all be pleased to learn of your high praise, and it will encourage them to continue providing excellent service to all of our guests.We greatly appreciate your visit and look forward to welcoming you all back to our resort for another great stay with us!Best Regards.

10/10 Excellent

oswald Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Oswald Milton,Thank you so much for staying with us! We are excited to hear that you were satisfied with our service.We truly had the best time hosting you! We very much look forward to welcoming you back in the future for another great visit with us! Best regards.

10/10 Excellent

William L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear William L,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Best regards.

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our honeymoon. Cannot say enough good things about this place!! We LOVED it!! So many activities, so many friendly staff. Would stay here again if we ever come back to Jamaica!
Stayed 4 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Grace,The All-Inclusive experience is what we offer so it is wonderful that your experience was reflective off this. On behalf of our managers and associates we would like to thank you for visiting and for sharing your review. We greatly appreciate your recommendation of us and can't wait for the chance to welcome you back HOME with service from the heart. Best regards.

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler Raymond was nice however the property wasn’t what we expected and the food was not all that good either. It doesn’t have much beach area and our oceanfront room wasn’t we expected either. We were given a room with too many trees in front of our view. The price is good but the resort is not somewhere we would stay again.
Stayed 4 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Felicia,Thank you for taking the time to share your review with us. Your feedback is essential in our effort to improve our service standards. We are saddened to learn of the disappointing experience you encountered. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Jewel Paradise Cove Adult Beach Resort & Spa!Kind regards.

6/10 Okay

Kerri-Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great , proactive and friendly , very attentive to our needs. Cleanliness was good and the pool , nightly entertainment any activities were fun. I expected better food and drink options for an all inclusive resort .
Stayed 2 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Kerri-Leigh,Thank you for choosing our resort as your vacation destination. Your patronage is truly appreciated. We note your valued concerns and thank you for bringing the issues to our attention. We will share your comments with our Management Team to address. It was again our privilege to host you, and we hope to be given another opportunity to serve you again in the future.Kind regards.

10/10 Excellent

TIFFNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlon and a young lady at the bar by the entrance were Awesome. They helped made my stat Wonderful.I can't pronounce her name that is why I can't spell it ( it begins with the letter T). Very unique name. She is short and fixed her special drink. If you ask her I am sure she would remember who I am. That is what I drank everytime I went to there. My glass was never empty. I really did not run into any staff that was was not pleasant. Awesome Job everyone.
Stayed 4 nights in Apr 2024
Response from Kemisha Simpson on 25 May 2024
Dear TIFFNEY,Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members, Marlon and Teka. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction and we are delighted to know that you found them amazing and that they went above and beyond to make your stay a memorable one.Thank you for your kind comments about your experience at our resort. We appreciate your sharing how much you liked the beauty of the property, the room, the friendliness of our team and even mentioned for their exceptional service. Best regards.

8/10 Good

Ardranae T

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at JPC was overall quite pleasant, offering a relaxing and serene environment perfect for a couples' getaway. From the moment we arrived, we were greeted warmly by Hayne, who was incredibly helpful and made our check-in process smooth. One of the highlights of our stay was the exceptional service. On our second day at the beach, we were attended to by Bryan, who also made our romantic candlelight dinner special with his attentive and impeccable service. The food was consistently great, adding to the enjoyable experience. The staff's kindness and willingness to assist made us feel truly welcome. JPC is definitely not a party resort but more tailored for a tranquil escape. While this is ideal for couples looking to unwind, I felt that the resort could benefit from more engaging activities during the weekends. Although the atmosphere was calm and rejuvenating, a bit more excitement—like a foam party—would have been a nice touch, especially for younger guests like myself who enjoy a bit of a lively atmosphere at least one night during their stay. A special mention goes to Kerry Ann, who was full of energy and excitement, adding a vibrant touch to our experience. Overall, JPC provided a good stay with excellent service, delicious food, and a relaxing ambiance.
Stayed 3 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Ardranae,Thank you for such a great review. We are very happy that you chose to stay at our resort and that it was nothing short of AWESOME. From all accounts our warm and hospitable team members, made it even better. We cannot wait for your next visit and we hope it will be very soon.Best regards.

8/10 Good

Audrey, Cumming

Travelled with partner
Liked: Cleanliness, amenities
Very relaxing. Small intimate Many areas for relaxation Good entertainment
Stayed 2 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Audrey,Thank you so much for your recent visit to Jewel Paradise Cove. It was a pleasure having you here with us, and we hope to host you again in the future. We truly appreciate you taking the time out to elaborate on all the positive elements of your stay, and will ensure the necessary recognition of the outlets and Associates are communicated to them. We eagerly look forward to your return!Best regards.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment; entertainment wasn’t on par but my stay was enjoyable and yes I would recommend .
Stayed 3 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Nicola,Thank you very much for taking the time to share such a lovely comment regarding our property. We are pleased to hear that you loved your stay at Jewel Paradise Cove Adult Beach Resort and Spa amazing and will recommend to others. We are proud that you enjoyed our service as well as our facilities. We hope that you will visit us again in the very near future. Kind regards.

8/10 Good

Etta Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach well kept but one could not take long walks on the beach as some parts had rocks
Stayed 3 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Etta Mae,Thank you very for taking the time to share your review of our property. We are pleased to know that you had an overall great stay at our resort and do hope that you will visit us again in the very near future. Kind regards.

8/10 Good

Francis Xavier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People were great. Facility is well maintained. Could use more variety in restaurants and food choices. Bartenders are great but liquor choices were a lower quality than expected.
Stayed 8 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Francis Xavier,Thank you for your recent visit to Jewel Paradise Cove Adult Beach Resort and Spa, and for taking the time to provide us with your candid feedback of your vacation experience.We are happy to know that you enjoyed the general facilities, and while disheartened to learn of the unmet expectations in the other aspects of your stay, appreciate the insight which you have provided. Rest assured, that we will analyze each and every point of your review to explore opportunities for improvement.We trust that you will consider giving us another opportunity in the future, and hope to provide a more enjoyable experience next time around.Best regards.

10/10 Excellent

jayson

The resort was very clean organised with polite staff who would in most cases be very helpful
Stayed 7 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear jayson,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team members did their best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards.

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to celebrate my daughter’s graduation. We had a great time! Everyone was great here. It was clean, all staff were helpful and friendly. It was kept clean! It’s not the newest property but definitely worth the money.
Stayed 5 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear Devon,Thank you for your feedback on your stay here at Jewel Paradise Cove Adult Beach Resort and Spa. We are happy that we were able to create an amazing memory for you. The all-inclusive offerings on property such as the entertainment, food and accommodations are all crafted to have our guests enjoy the vibrant and happy atmosphere of Jamaica. We are looking forward to another opportunity to host you in the future. Best regards.

10/10 Excellent

GEORGINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival I was initially a bit disappointed as the hotel looked 'old style'. We live in Jamaica and have stayed at many 4* hotels. Unfortunately, our perennial experience and complaint is poor customer service. However this is not the case at Jewel which from arrival at reception and throughout, we were very impressed with the courteous and helpful staff, quality of the food which was presented well and hot food served hot. The Jewel Hotel stood out as excellent for customer service. Our rooms were very clean and stocked each day. The grounds of the hotel were lovely with various places to sit quietly. The entertainment was good particularly on our first night (knife throwing/fire-eater and beach singer). Our stay was part of a treat for our grandson celebrating his birthday. The cake was pricey - but was baked to perfection and presented very well, by staff on the night who added to the special evening. We also took a ride on the glass bottom boat and the captain was good humoured, courteous and informative. Overall we all thoroughly enjoyed our stay and will definitely recommend and visit again.
Stayed 3 nights in May 2024
Response from Kemisha Simpson on 25 May 2024
Dear GEORGINA,Jewel Paradise Cove's management and staff wish to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff. Our goal is always to create an experience of a lifetime for you, our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another vacation experience.Best regards.

2/10 Terrible

Yetunde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in experience was horrible. We will be taking our extra hour and thirty for check out!
Stayed 2 nights in May 2024
Response from Kemisha Simpson on 13 May 2024
Dear Yetunde,Thank you for your taking the time to share your feedback with us. We are saddened to learn of the negative check-in experience you had. Our Managment Team have been advised of your valued concerns to address.We do hope that you will be encouraged to visit us again future.Kind regards.

10/10 Excellent

Zaneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Zaneta,Thank you for your feedback on your stay here at Jewel Paradise Cove's Adult Beach Resort and Spa. We are happy that we were able to create an amazing memory for you. The all-inclusive offerings on property such as the entertainment, food and accommodations are all crafted to have our guests enjoy the vibrant and happy atmosphere of Jamaica. Best regards.

8/10 Good

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely go see the spa, world class zen level massages at the Jewel's Spa, that was the highlight of my trip.
Stayed 4 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Chester,Thank you very much for taking the time to share such a lovely comment regarding our property. We are pleased that you found Jewel Paradise Cove's Adult Beach Resort and Spa amazing. We are proud that you enjoyed our spa services. We hope that you will visit us again in the very near future. Best regards.

10/10 Excellent

Angela Stewart

Travelled with group
This property is super clean. Staff is very courteous and truly want you to enjoy your vacation. We will definitely be back!❤️🇯🇲
Stayed 8 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Angela Stewart,The All-Inclusive experience is what we offer so it is wonderful that your experience was reflective off this. On behalf of our managers and associates we would like to thank you for visiting and for sharing your review. We greatly appreciate your recommendation of us and can't wait for the chance to welcome you back HOME with service from the heart. Best regards.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place..
Stayed 5 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Stephanie,Thank you for such a great review. We are very happy that you chose to stay at our resort and that it was nothing short of AWESOME. We cannot wait for your next visit and we hope it will be very soon.Best regards.

10/10 Excellent

Ramindardatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit safe and beautiful.
Stayed 6 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Ramindardatt,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Best regards.

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was peaceful the drinks were great!!
Stayed 3 nights in May 2024
Response from Kemisha Simpson on 11 May 2024
Dear Natalie,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Kind regards.

10/10 Excellent

Jennifer

Stayed 7 nights in Apr 2024
Response from Kemisha Simpson on 25 May 2024
Dear Jennifer,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback which we will share with our team. We are happy to know that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Best regards.

10/10 Excellent

Jodie L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Jewel Paradise Cove and it exceeded our expectations as always. The staff is more than great they made our trip very memorable and the other guests staying there were also very friendly, everyone seemed like family. I love the bar tenders, the restaurants, the entertainment is amazing there is always something to do at the resort. We did a few excursions Dunns River Falls which I loved, Luminous Lagoon, which I did not like, and a full day in Negril, which I loved. We also had a special sunset dinner on our last day which was wonderful. I loved everything about this stay with one con, the jacuzzi tub, it was really hard to get in and out of if you were only taking a shower, but I made it work because we got to be in the room next to our best friends. You will not be sorry staying at this resort, it is small but that's what made it so much fun, you could have your alone time and party all in one resort. We loved Jewel Paradise Cove and we will see you again.
Stayed 9 nights in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Jodie,Jewel Paradise Cove’s management and staff wish to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff, especially those mentioned by name. Our goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another vacation experience.Best regards.

10/10 Excellent

Leoenrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the pool staff Antonio and Whitney. They were amazing! The hotel was great loved that it was on the smaller side. It wasnt overcrowded even though we went during spring break. Every staff member was pleasant and helpful.
Stayed 7 nights in Mar 2024
Response from Kemisha Simpson on 3 May 2024
Dear leoenrique,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team members did their best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, nice rooms, good food, friendly and attentive staff
Stayed 9 nights in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Dawn,It was a pleasure hosting you for this past stay, and we look forward to welcoming you back for many more to come. Best regards.

8/10 Good

Dion, Hamilton

Liked: Staff & service
Awesome place to stay
Stayed 6 nights in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Dion,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Best regards.

10/10 Excellent

Jodi, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well cleaned. The food was delicious and it’s a quiet place.
Stayed 1 night in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Jodi,Thank you for such a great review. We are very happy that you chose to stay at our resort and that it was nothing short of AWESOME. From all accounts our warm and hospitable team members, made it even better. We cannot wait for your next visit and we hope it will be very soon.Best regards.

10/10 Excellent

Jodi, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really nice the hotel was clean the staff was so friendly
Stayed 1 night in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Jodi,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Kind regards.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Kemisha Simpson on 3 May 2024
Dear Bridget,Thank you for taking the time to share your review. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future. Kind regards.

4/10 Poor

Sendy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Beautiful place, facilities and staff excellent, food was good although there was no variety, very far from the airport and the entertainment was not good.
Stayed 5 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Sendy,Thank you for choosing our resort and for sharing your feedback. It was our privilege to host you and we regret that we did not meet your expectations as it is always our intention to exceed our guest’s expectations. We will share your review with our Management Team to address. We hope that we will be given the opportunity of welcoming you back to our resort in the future.Kind regards.

8/10 Good

Calmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more food
Stayed 3 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Calmore,Thank you for your feedback.We regret that the amenities provided did not meet your expectations. Your review is greatly appreciated by us as it is feedback such as yours that will helps us to improve.Thank you for staying with us. We look forward to welcoming you back in the future.Kind regards.

10/10 Excellent

Lilieth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the best time ever. The staff were very friendly, helpful and professional starting with our check in with Celene ,excellent customer service. Property is quiet and beautiful , a real hidden gem. Overall a wonderful experience, will be going back for my anniversary.
Stayed 2 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Lilieth,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team member, Selene did her best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards.

10/10 Excellent

Demetris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks there were the besr in excellence and care for our needs. Remembered our names and eager to please. Very professional. Beautiful resort, great food.options all over. Great entertainment and plenty to do. Highly recommended.
Stayed 4 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Demetris,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Kind regards.

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time ever.. first time in Jamaica and the experience was excellent.. I will be back. This hotel was excellent staff and all..
Stayed 4 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Lisha,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Kind regards.

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kemisha Simpson on 28 Apr 2024
Dear Everton,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future. Kind regards.

10/10 Excellent

Stan

Stayed 7 nights in Apr 2024
Response from Kemisha Simpson on 11 May 2024
Dear Stan,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future. Kind regards.

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Beautiful and clean
Stayed 4 nights in Apr 2024
Response from Kemisha Simpson on 19 Apr 2024
Dear Jennifer,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Best regards.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the water sports and entertainment at night and food was excellent and i love the property quiet and beautiful. The staffs was very friendly and professional
Response from Kemisha Simpson on 19 Apr 2024
Dear Jennifer,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Best regards.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four days at this resort and had a wonderful time. Staff was always eager and willing to help with anything you need. For an all-inclusive resort, the food is better than most with a good hibachi and sushi bar. Only issue is there doesn’t seem to be much hot water through the shower- so it was in/out as fast as possible. But really, just a mild inconvenience. The water sports team was excellent- taking us out on an extensive 2 person catamaran ride and then providing helpful first aid for a cut toe. The nighttime entertainment was a bit limited - would’ve liked to see a couple more variety dance clubs with mixed music. I would definitely come back here again!!
Stayed 4 nights in Apr 2024
Response from Kemisha Simpson on 17 Apr 2024
Dear Christy,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team members did their best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards.

8/10 Good

Abigail Lynn

Stayed 4 nights in Feb 2024
Response from Kemisha Simpson on 17 Apr 2024
Dear Abigail Lynn,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future. Best regards.

10/10 Excellent

Berris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No place will ever be perfect wherever u go! Let me get that out the way first.. there’s always room for improvements and we all know that. I love this hotel. Don’t listen to the negative reviews other might say about this resort ok. It’s worth the money and the place is clean and the very friendly kind staffs. The variety and space is amazing. The swim up bar at the pool, the slide, the food the bartenders make good drinks, the receptionist that check us in was warm n welcoming etc. I highly recommend it. The room are clean and have the necessities that’s needed. Great place. I will return for sure.
Stayed 1 night in Apr 2024
Response from Kemisha Simpson on 17 Apr 2024
Dear Berris,Thank you for taking the time to share your experience with us. Our goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another vacation experience.Best regards.

8/10 Good

Leslie A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Paradise Cove, the Buffet is excellent, comfortable beds, nice air conditioning when you’re ready for a nice cool break. Drinks were great and many choices. Staff was fun! Thanks Mon.
Stayed 5 nights in Apr 2024
Response from Kemisha Simpson on 13 Apr 2024
Dear Leslie,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Adult Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Best regards.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Best 5 days hotel is amazing
Stayed 5 nights in Apr 2024
Response from Kemisha Simpson on 13 Apr 2024
Dear Christine,Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates.We look forward to seeing you soon.Best regards.

10/10 Excellent

Kevin, Paterson

Stayed 4 nights in Feb 2024
Response from Kemisha Simpson on 3 May 2024
Dear Kevin,Thank you for taking the time to share your review. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future. Kind regards.

10/10 Excellent

Beverly, Billerica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying at The Jewel. We like the size. Everything is within an easy distance. With places to also find seclusion. Private times and party times !!!. Food is always available throughout the day and evening.
Stayed 9 nights in Mar 2024
Response from Kemisha Simpson on 13 Apr 2024
Dear Beverly,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team members did their best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it should be a little bit more cheaper to get people a ride to the airport instead of charging them $25 that's the only thing I probably didn't like
Stayed 3 nights in Apr 2024
Response from Kemisha Simpson on 13 Apr 2024
Dear Lorraine,Thank you for choosing our resort and for sharing your feedback. We regret that we did not meet your expectations as it is always our intention to exceed our guest’s expectations. We hope that we will be given the opportunity of welcoming you back to our resort in the future.Kind regards.