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Reviews of Campanile Hotel Rotterdam - Oost

3 out of 5
Campanile Hotel Rotterdam - Oost
Koningslaan 2, Corner Hoofdweg/Konings, Prins Alexander, Rotterdam

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 445 reviews" "
Rating 8 - Good. 179 out of 445 reviews" "
Rating 6 - Okay. 133 out of 445 reviews" "
Rating 4 - Poor. 57 out of 445 reviews" "
Rating 2 - Terrible. 14 out of 445 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Disliked: Cleanliness
Nice area peasant staff good food
Stayed 9 nights in Aug 2023
Response from Lola on 11 Sept 2023
Dear Rachel, Thank you for this feedback. We are happy that your stay was as good as expected. We hope to see you again soon at Campanile. Kind regards

4/10 Poor

Madhab

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lola on 11 Sept 2023
Dear Madhab, Thank you for this feedback. We are sorry that your stay did not satisfy you as expected. We hope to see you again soon so we can make it right. Kind regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff Rooms great Only negative I would give. Is road traffic noise. They did change my room when asked. Other than that I enjoyed my stay
Stayed 4 nights in Jul 2023
Response from Charlotte on 30 Jul 2023
Thank you for appreciating our team.As they are busy with roads all over the area, there are indeed more cars than usual driving past our hotel.Hopefully we can welcome you again in future.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Charlotte on 4 Jun 2023
Fijn dat u de tijd heeft genomen om ons te laten weten wat u van ons team en ons hotel vond.

10/10 Excellent

Curtis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quite nice compared to comparable properties we’ve stayed at. The restaurant far exceeded our expectations. Had dinner there the first night and was amazed at the menu options. Got talking to the chef and he offered to make a pasta dish that was not even on the menu and it was very good.
Stayed 1 night in Apr 2023
Response from Charlotte on 4 May 2023
Nice to read that you had a good time.Hopefully we can welcome you back in the future.Kind regards,Charlottereception

8/10 Good

Barrie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3 nights in Rotterdam
An ok hotel but in need of a refurbishment. Rooms more in 1980's era than 2020's. Room was clean and well priced plus had the bonus of free on-site parking. Restaurant meals were ok but not exceptional but were well priced. Overall a good value hotel close to the city.
Stayed 3 nights in Mar 2023
Response from Lola on 16 Mar 2023
Dear Barrie, thank you verry much for this comment. It means a lot to us to know our guest are happy to stay with us. We wish you a nice day and hope to see you soon again.

4/10 Poor

Kathryn

Stayed 1 night in Sep 2022
Response from Bianca Team Rotterdam Oost on 19 Sept 2022
Dear guest, thank you for your review. Sorry to hear that your stay with us did not fully matched your expectations.

2/10 Terrible

Rodolfo

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
All very durty
Stayed 1 night in Jun 2022
Response from bart on 2 Jul 2022
Thanks for pointing this to us. We have told this to our housekeeping

8/10 Good

Gareth

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2022
Response from bart on 2 Jul 2022
see you next time

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Smell is not good in the room
Stayed 1 night in Jun 2020
Response from Team Campanile R'dam Oost on 5 Jul 2020
Thank you for your review. We have discussed your complaint with our housekeeping ladies and will pay extra attention to the smell in the room. We hope to see you again soon so you can smell that this has improved. Team Campanile Rotterdam Oost

10/10 Excellent

Mila, Rotterdam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Coffee and Tea in the room, everything was clean, the bed was comfy and there was a place for free parking. We had a good night there!
Stayed 1 night in Dec 2019
Response from KimN on 24 Dec 2019
Dear Mila, Thank you fopr your kind review! We love to see that you enjoyed your stay with us. We wish you a merry Christmas and looking forward to welcome you another time in Campanile Rotterdam Oost!

2/10 Terrible

Afif

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No towels
Breakfast was good but the room was awful. No towels in the bathroom!
Stayed 1 night in Oct 2019
Response from Team Campanile Oost on 20 Oct 2019
Thank you for writing the review. Our excuses for the no towels in the room. We can always bring these to the room! Good to see that the breakfast was good. Kind regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019
Response from Team Campanile Oost on 22 Oct 2019
Thank you for sharing your rate with us.

6/10 Okay

Stig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

DeAnna, Springfield, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
The workers were very friendly and helpful. The room was clean and comfortable. The bathtub was deep and the shower was great. Had dinner at the restaurant and it was delicious.
Stayed 1 night in Mar 2019
Response from Team Campanile Oost on 3 Apr 2019
Great to hear that everything was okay. We hoped that you enjoyed your stay and hopefully see you in the future. Team Campanile Hotel Rotterdam Oost

6/10 Okay

Verified traveller

Liked: Staff & service
I think it's strange when you pay online and it says it's including all taxes and fees. That you have to pay at arrival an additional stay tax.
Stayed 1 night in Jan 2019
Response from Merlin on 22 Jan 2019
Thank you for writing this review. I agree with you that is a strange story. Everbody have to pay the city taxs in the hotel. I do not know why Expedia says a different thing. We will discuss this with them thank you.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Nov 2018
Response from Merlin on 12 Dec 2018
Thank you for sharing your comment with us.

6/10 Okay

Darren

Liked: Staff & service
Budget
Budget stay. Lights didn’t work properly in the room. Bed was comfortable enough. No lift to take my heavy case upstairs. Food and breakfast were ok Probably wouldn’t go back.
Stayed 2 nights in Oct 2018
Response from Merlin on 22 Nov 2018
We would like to thank you for sharing the review of our hotel. Unfortunately we do not have a lot off facilities, for example the elevator. But hope that our service was good enough for you

8/10 Good

eric, scotland

Liked: Staff & service
Disliked: Room comfort
only problem was my room nearly main road so too much noise coming through to room even a midnight other than ok
Stayed 2 nights in Oct 2018
Response from Merlin on 24 Nov 2018
Hello Eric, My apologies that you had a lot of noise that night. Unfortunately we have rooms near by the road. If you like to come an other time, please call us and we give you a room on the quiet side!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location of hotel but with several downsides
Nice location of hotel and walking distance to local shopping centre, however no air-con or no desk fan in room makes the stay very uncomfortable. Although there is parking on site, it gets full very quickly. There is no lift in the hotel, so if you're staying on the upper two floors, you have to walk the stairs with your luggage, quite difficult if you have large suitcases. Overall, the hotel is clean and staff are helpful.
Stayed 4 nights in Aug 2018
Response from Team Campanile Oost on 14 Aug 2018
Dear, At first we would like to thank you for taking the time to review our hotel. We are sorry to hear, that our rooms do not have any airconditioning, what makes it really hot. Our apologizes herefor. Besides that we are thankful that you are happy about the cleanness and our staff. We will make sure that we will share this with our team.

8/10 Good

Annaliese, oberstdorf, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendlly
Was made wel come in their Hotel. Food was nice. Room very clean. Will come again.
Stayed 3 nights in Jun 2018
Response from Team Campanile Oost on 24 Jun 2018
Thank you very much for leaving us this great review. We are happy to hear that you have had a nice stay in our hotel. About the plug ins, we will talk with our staff about it, so we can find a solution for it. Hopefully we will see you again at Campanile Hotel Rotterdam Oost.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff were very helpful. Nice place to stay
The staff are very helpful .
Stayed 4 nights in May 2018
Response from Team Campanile Oost on 28 May 2018
Thank you very much for leaving us your review!

8/10 Good

Michael, Czech Republik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Close to local metro station. Breakfast good but I would prefer it to be bit cheaper. Guest next door was smoking weed right in front of our door and the smell went straight to our room. That was the only downside of the stay.
Stayed 1 night in May 2018
Response from Team Campanile Oost on 8 May 2018
Thank you very much for leaving us this great review! We are sorry to hear that the guests next door did something he doens't may do, our apologizes for this. Hopefully we will see you back in Campanile Hotel Rotterdam Oost.

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Campanile
We stayed here because it was near where we needed to be. The hotel was basic but clean and comfortable. The area was quiet and staff helpful.
Stayed 4 nights in Jan 2018
Response from Michelle (Receptie) on 30 Jan 2018
Thank you for taking the time to leave us a review. We are very glad to hear that you had a good stay in our hotel and that you were positive about our staff. I will really share this with my team. Hopefully we will see you back at Campanile Hotel Rotterdam Oost.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad, never stay there
Room was too old, hotel far from metro but the worse was the cleanness, we checked in and we saw that lefy over things from body, which are brown stains were still left in the toilet, MUST not be this way... Sheets had very very small black stains, 1 plug in the room to use, so if u wanted to charge your mobile and laptop simultaneously, you would have a big problem. My advice, never go there... Receptionist in the morning was super nice...
Stayed 1 night in Jan 2018
Response from Michelle (Receptie) on 30 Jan 2018
Thank you for taking the time to leave us hotel a review. We are very sorry to hear that your stay wasn't what you've expected from us and we want to apologize for that. I will speak with our time about what happened with the room, because we don't want this to be happening anymore. It is good to hear that you were happy about the receptionist in the morning.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very Basic conditions.............................................................................................. ................................
Stayed 3 nights in Jan 2018
Response from Michelle (Receptie) on 9 Feb 2018
Thank you for taking the time to leave our hotel a review.

10/10 Excellent

david, brayton yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice base food good staff very helpfull
Had a good stay will come again excellent.hotwl easy access to shops and transport busses trains
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Standard clean hotel
Very friendly and helpful staff. Avrage facilities but a clean enviroment. Even though it is not in the center it is ess then 10 minutes walk away from a Central Metro and train station.
Stayed 4 nights in Sep 2017

10/10 Excellent

Peter, crewe, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location excellent value for money
room was available early and were allowed to check-in sooner staff very polite and helpful spoke excellent english and even provided some price, locationlocal information in english
Stayed 1 night in Sep 2017

6/10 Okay

Paul

OK
Everything was okay!
Stayed 2 nights in Aug 2017

4/10 Poor

WEURO2017-guest, Portsmouth

Disliked: Property conditions & facilities
Too many niggles to ignore.
This hotel is only 10 minutes from the nearby train and metro station. It's convience ends there. Although there is a nearby shopping centre to peruse, if you're looking for a cheaper holiday hotel stick to the city centres. The check-in staff were lovely, keen to help, and offer the add-on breakfast and restuarant facilities. The room ended up being 2 single beds, with pleasant enough en-suite bathroom. There was only 1 plug socket in the room itself, although there was a 2nd in the bathroom. I advise bringing a usb multi-charger or your own extension cord if you have more than 1 gadget charging whilst trying to use the room kettle. The blind system available was incredibly difficult to operate. Superior motor skills are needed to crank it open and closed, which is necessary as the large window looks out onto the walkway where other guests stroll past. This would be a great place to crash of an evening if you managed to occupy your day, but sadly the slightly too thin walls meant for some loud neighbours. You could ignore all that though had there been decent wifi. Alas the internet connection was slow and at times frustrating. Although it was not stated to be part of the room's facilities, it was disappointing not to have some sort of microwave, fridge or even small a safe for secure storage. This meant eating out frequently and taking all high value possessions along.
Stayed 10 nights in Jul 2017

8/10 Good

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Grandma's Hotel" Our Dutch grandchildren named it
I only wish I could have made a room request at the time of making the reservation as my wife has difficulty in climbing the very steep stairs.
Stayed 3 nights in Jun 2017

8/10 Good

Dipal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel that provides value
The rooms were well equipped and clean as well.
Dear guest, Thank you for taking the time to review our hotel. We really appreciate your kind review and we're looking forward to welcome you again in hotel Campanile Rotterdam Oost. Kind regards, Kim Niese

8/10 Good

Cathal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, not so bad location
Surprisingly nice, the room was very clean comfortable and quiet.

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice accommodation.
Room was a bit too hot. It would do well with a fan, even if a conventional wall-plugged one. It would be great too if no smoking was allowed even on the communal balcony areas as the stink comes right into adjacent rooms. Reception personnel were great!

6/10 Okay

Richard, Chesterfield

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average
Average. No plug in sink. Shower head not fixed to wall. No Air Conditioning.

8/10 Good

John, Abingdon, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Initially, we had difficulty in finding this hotel, but it did provide us with a convenient base for exploring the southern part of Holland. There was a good selection at the breakfast table and we found the staff friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Blessing, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to main road
The hotel facilities was nice We spend a great time the staff was very helpful, kind and friendly , Am very greatful thanks and hope to deal with you in the future will always stay in this hotel when am around
Response from Guido S. Hotelmanager on 11 May 2016
Dear Guest, We have read your review and we would like to thank you for it. It is good to read the staff made you feel at home. Looking forward to welcome you again in our hotel. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

guido m.

Liked: Cleanliness, room comfort
good for business
clean room, incluiding fridge, gymm available, good location, breakfast kind of expensive (14 euro)

8/10 Good

bmanb86

Liked: Staff & service
cheap and great value
cheap and great value for money.location ok and the staff are very friendly and do their best to arrange for your needs.Looking forward to my stay again.Single traveller

8/10 Good

bmanb86

Liked: Staff & service
Cheap and Great
Very great value for money.Good location and get what you paid for. Great customer service and staff always accommodate to you needs as much as they can. Looking forward to the next stay. Also free parking and wifi. safe and secure

8/10 Good

business travel, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant staff - tiny rooms
excellent care from the staff.... the rooms were rather small, but the price was reasonable for what was offered. Parking adequate, no lift for those with heavy bags, food onsite was acceptable... however staff again were very helpful, kind, and service orientated.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Acceptable for 1 up to 3 nights staying.
Poor conditions, satisfactory breakfast, close to metro station, quiet neighborhood, enough parking spaces.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
free parking and good wifi
thats about it. staff is very nice and helpful but hotel is nothing to brag about. Beds are small single beds.

6/10 Okay

Brit in Holland, A

Liked: Cleanliness, staff & service
More like a Motel
We have stayed here several times this year alone, The Staff are helpful, but the hotel leaves a little to be desired .

8/10 Good

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities