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Reviews of Kuirau Park Motor Lodge

3 out of 5
Kuirau Park Motor Lodge
1271 Ranolf Street, Rotorua

Reviews

6.2
Rating 10 - Excellent. 33 out of 205 reviews" "
Rating 8 - Good. 54 out of 205 reviews" "
Rating 6 - Okay. 41 out of 205 reviews" "
Rating 4 - Poor. 40 out of 205 reviews" "
Rating 2 - Terrible. 37 out of 205 reviews" "

5.8/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ani

Travelled with family
Disliked: Amenities, property conditions & facilities
Warm but bare.
Stayed 1 night in May 2024

8/10 Good

Mikaela

Travelled with family
Liked: Staff & service
Easy to book online, reasonable price for a unit that was spacious, rooms were worn down and could do with a but of an upgrade and deep clean, check in and check out was easy, staff friendly, plenty of hot water for showers, we had our own parking spot and it was situated close to town and Kuirau Park beds were comfortable
Stayed 1 night in May 2024

6/10 Okay

Dianne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very central to centre of town
Stayed 3 nights in Feb 2024

4/10 Poor

Marytn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Khushal

Stayed 1 night in Jan 2024

8/10 Good

cheng

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Gholam

Travelled with family
Liked: Amenities
Value for money in peak season only.building is very old the interior needs full renovation
Stayed 2 nights in Jan 2024

6/10 Okay

Gwendoline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and spacious but very tired and sparse. Could do with a paint and a freshen up.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pavai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price its a good place to stay. The staff were very friendly and helped me with replacement microwave when ours broke down. Thank you.
Stayed 2 nights in Jan 2024

2/10 Terrible

Satya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not clean. Basic Amenities like TV ,Stove were not working. Rest of the other appliances are very old. Luckily it was only one night we had to stay. Wouldn't suggest this to anyone
Stayed 1 night in Dec 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for budget stay...excelent services

4/10 Poor

Wen, McDonough

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Bhumika

Liked: Staff & service, property conditions & facilities
Nice to stay with family ,
Stayed 1 night in Dec 2023

10/10 Excellent

martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked that it was close to where we were going.. fresh milk would be nice.. even if a little milk in jug.. ...we loke most people understand that with covid maintenance has been an issue but we are sure these lovely people will get on top of thing.. what lovely people thankyou
Stayed 1 night in Dec 2023

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was mouldy, towels were horrible, kitchen was very old with hardly any equipment or plates. Stove was terrible. Dinning area the chairs were all cracking , no couch just an old chair with holes in and a couple of outdoor plastic chairs. Blinds were all cracking. Outside of building needed water blasting and a lot of tiding and painting. Pool was green.
Stayed 1 night in Dec 2023

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Glenys

Travelled with family
Disliked: Property conditions & facilities
The room was convenient to access and the car close to the unit. The bedrooms were clean and the bedding good. The rest of the unit was slightly grubby and very worn. The couch okay but the 2 armchairs sagged badly. The dining chairs worn and not cleaned very well. The shower base had long hairs on it and needed the soap build up cleaned off. The toilet and hand basin were old and needed to be replaced. Glad we only stayed one night.
Stayed 1 night in Oct 2023

4/10 Poor

Janessa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very friendly, very accommodating, very approachable staff from.reception to cleaners. Negative: we did not mind the building as very old but to see cobwebs, red stains on walls, very old and looking unclean carpet, cockroach on floor, and wobbly bathroom floor is something we need tp feedback for everyone's safety and comfort. The bed was so soft and too bouncy we never got a good sleep. The room smelt really old, towels smelt as if not washed properly. Apologies for this feedback.
Stayed 1 night in Oct 2023

6/10 Okay

Tamanna

Travelled with family
Liked: Staff & service
wifi was very slow. Otherwise good
Stayed 2 nights in Oct 2023

6/10 Okay

Allan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was overdue for a major upgrade.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room size was good but the with old style of hotel. Heater in bedroom was not working. There was a small oil heater provided but that was nothing in a cold spring night. The reception promised to do the room service on 2nd day of our stay but they came and check the heater but did not did the room service.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2023

6/10 Okay

Justine

Stayed 2 nights in Sep 2023

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite being old fashioned & tired, some renovation is obvious. But such a lovely warm welcome and shown around; a free indoor mineral pool next to office was delightful. The clean sheets, bed, kitchen etc were all in good condition…the towels rather thin & old but clean. Good price & very convenient to walk into town at night. Surprisingly quiet. Thx
Stayed 1 night in Jul 2023

8/10 Good

Chrissie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
You get what you pay for in regards to the accommodation. Budget family accommodation which was great for us. Hosts were super friendly and helpful. We definitely would stay again :)
Stayed 2 nights in Jul 2023

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Large rooms and clean and functional but quite dated and could do with some modernization. Good location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Turiri

Stayed 1 night in Jul 2023

4/10 Poor

Jason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Cheap, you get what you pay for I guess. Mineral pool was wayyyy too hot to go in (temperature control must be wrong) kitchen window didn’t shut, room only had one tiny oil heater. Blanket had stain, cleaner only provided one extra towel so 4 towels total for 2 days and 3 people? If you want somewhere cheap then this is your spot
Stayed 2 nights in Jul 2023

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed was extremely hard and could feel springs all over mattress
Stayed 3 nights in Jun 2023

10/10 Excellent

lyn, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and excellent location
Stayed 1 night in Jul 2023

6/10 Okay

Dennis

Close to town
Stayed 3 nights in Jun 2023

8/10 Good

Blair

Liked: Cleanliness, staff & service
Old Motel but clean, convenient & nice host! Would stay again!
Stayed 1 night in Jun 2023

4/10 Poor

Michelle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The person over the checkout was very friendly and pleasant. Unfortunately, the property and room is very tired looking. Yes, we found a cockcroach. Curtains in the kitchen were filthy, not all the lights worked, some flickers so much, it gave my daughter a fright. The mugs weren't washed properly. The place looks really tired. I think I wouldn't have minded it if we did not pay $165 for the room. For that.price, we could've gotten a more excellent room for the night. The pictures does not show how the room currently looks like. There was a picture of an outdoor pool but we did not see any. The front door looked like it was kicked into before. Gave a really creepy vibe and I couldn't sleep well at night because there were big window panes that had a block out blind but no curtains, which did not help at keeping the sounds out. Old heating system which we didn't know how to work, it wasn't so cold so it was fine. I couls hear the upstairs people wlking and sitting on their creaky spring bed. Really, if it wasn't riced as such, I would have been ready to overlook many of these things.
Stayed 1 night in Jun 2023

2/10 Terrible

Maude

Stayed 1 night in Jun 2023

2/10 Terrible

Archana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stove was filthy and sticky. Bad smell when we entered the room. Towels were black or brown coloured but not white. Next day we found a cockroach in the kitchen and then we decided to move out.
Stayed 3 nights in May 2023

8/10 Good

Dobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, excelent stay
Stayed 1 night in May 2023

10/10 Excellent

Damian

Stayed 1 night in May 2023

6/10 Okay

Dave

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired property. Needs a good update and clean. Good location
Stayed 2 nights in Mar 2023

8/10 Good

tracey

Travelled with family
Liked: Cleanliness, staff & service
Lovely and clean, however very basic, e.g no headboards, just lean up against the concrete wall. Staff were amazing!
Stayed 2 nights in Mar 2023

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Not much to tell, everything was ok 🙂
Stayed 2 nights in Mar 2023

2/10 Terrible

Hyun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the very friendly reception and tour of facilities. Also loved how close to town centre we were. We had the family unit, was nice and quiet at night, plenty of beds and excellent kitchen facilities.
Stayed 2 nights in Mar 2023

10/10 Excellent

adrian

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location and clean rooms. Nice thermal pool.
Stayed 1 night in Mar 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Mr and Mrs Marcus and Dayl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst place we have ever stayed! The room was dirty, had stains on floor, walls & curtains. The fridge was too bad to even use. Oven was terrible too...with 2 elements not working, but looked too much of a safety issue to use anyway. Heater tied to wall with piece of fabric. Bathroom had stains & holes, plus rusting rails. Light fittings didn't work. Wardrobe smelt so bad, couldn't even put clothes in it. Sheets very thin. Towels small & extremely thin. Outside, plant spaces all filled with very dead plants. Roof space above front door was full of mould. Overall, did not feel safe here. Looks nothing like pictures online. Should not be operating without a total renovation

10/10 Excellent

Judith

Stayed 1 night in Feb 2023

8/10 Good

Nikki

Liked: Cleanliness, amenities
Great location and reasonably good value.
Stayed 8 nights in Feb 2023

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Basic and old. Needs tlc. Ceiling linings coming away.

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We were in Unit 29 which is a stand-alone unit with a kitchen and is very spacious. Location is good, not too far from Eat Street and shops. Negative for us was the cleanliness. It was dirty and dusty and there were alot of roaches.
Stayed 2 nights in Dec 2022