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Reviews of Kerry's Motel

3.5 out of 5
Kerry's Motel
43 Malfroy Road, Rotorua

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 49 reviews" "
Rating 8 - Good. 21 out of 49 reviews" "
Rating 6 - Okay. 14 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily stay again
We were pleasantly surprised by the motel as the cost was so reasonable and have stayed in places much less clean and comfortable for more money! Great location near the city centre, friendly, helpful staff and comfortable room. One change we would recommend is replacing the shower curtain to avoid water accidentally spraying on the floor. We would happily stay again. Thanks Kerry's Motel!
Stayed 2 nights in Jun 2021
Response from Sophia on 21 Jun 2021
Thank you for your review, it’s glad to hear that you had a good stay with us. Hope to see you again. Thank you. Kerry’s Motel

8/10 Good

TEHEREKIEKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Rotorua
Stayed 2 nights in May 2021
Response from Sophia on 29 May 2021
Thank you for taking time to place a review and glad you had a good stay. Hope to see you again, thank you. Kerry's Motel

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

SM, Canada

Travelled with partner
Liked: Cleanliness
As others have noted, this property needs renovation. But, the room is large and clean. Good location as you can walk to downtown and Whakarewarewa Maori Village. The motel is on a busy road but is not noisy at night. The owner is helpful. Note that the office is not open often. Breakfast is not included.
Stayed 3 nights in Nov 2018

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay and well recommended i would stay there again
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

10/10 Excellent

sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was worth the price, close to malls and city centre, had really good time all facilities in the room and was a good time and slept wel at the hotel thank you kerry's motel
Response from Kerry's Motel on 4 Apr 2018
Thank you for your feedback. Appreciated. Hope to see you again. Have a great day^^

4/10 Poor

H, new zealand

Disliked: Property conditions & facilities
Budget accommodation did the job for one night
Basic accomodation, great location, however no facilities and very hot . Needed fans . Needs a decor update and revamp desperately, price needed to be cheaper for this accomodation
Stayed 1 night in Jan 2018

8/10 Good

Karen M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in middle of the road accommodation. Unit clean. Friendly staff.
Stayed 1 night in Nov 2017
Response from Sophia on 6 Jan 2018
Hi Karen, Thanks for your feedback, we very appreicated. Hope will see you again. Have a lovely day. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a geat stay here. Good value for money and good location. Would recommend.
Stayed 1 night in Nov 2017

8/10 Good

Josh, Perth Aus

Liked: Cleanliness, staff & service, room comfort
Nice hotel at a good price
Nice hotel and very friendly staff, room was a bit out dated but was nice, clean and comfortable, Staff were very friendly and gave us a stack of discount vouchers for local attractions and restaurants!
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
hmmmmm
Found Parking an Issue. not wide enough.or well marked after returning from an event had to park on the road as no room to get vehicle onto property!! rooms were very tired and out of date. walls appear to be a bit thin as could hear people above above us and each side of us. how ever the owners were friendly and the rooms were clean
Stayed 1 night in Oct 2017

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Enjoyed my stay, loved the locality. Staff friendly, would stay there again.
Stayed 2 nights in Jul 2017
Hi Sharon, Thanks for your review, and happy stayed with us. We very appreicated. Hope to see you again soon. Have a great day^^ Kerry's Motel

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much, very appreicated. Kerry's Motel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very good and close to shops and management nice to deal with.

6/10 Okay

Verified traveller

It's good place to stay clean and the staff are good

6/10 Okay

Brigitte

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No special interest. It is goodfor one night, no more.

6/10 Okay

Alastair

Liked: Cleanliness
All OK.
All OK but getting a bit tired. Spa not operating. Convenient for shopping walkable to town.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
great location
great location, nice and tidy however no aircon and very hot the night we stayed so unfortunately had a very restless night

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and spacious. The location was convenient. Only a short drive to the shops.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Deirdre

Liked: Staff & service
Less than 10 minutes walk to town
The owners kindly help people exiting the property by car if traffic is busy

6/10 Okay

Bernadette, Wellington, NZ

Liked: Staff & service
Basic motel
Has the basics that you need for a couple of nights away. Is showing its age and could do with a spring clean and tidy up. Good location only a 1km walk to central Rotorua. Staff very helpful and friendly. Car parking right at your door.

6/10 Okay

Cathy, Cambridge, NZ

Liked: Cleanliness, staff & service
Basic but very clean
All you need for an overnight stay unless you are really into cooking as there were not many utensils.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel close to downtown Rotorua
Kerry's was in a good spot and priced well for us. They had basic cooking facilities which was useful. Staff were pleasant and helpful.
Response from Julie & Jason on 3 Sept 2016
Thank you so much. See you next time.

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abdulaziz, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's worth the price
Good place for a short stay in Rotorua and the price was inexpensive. Nice welcoming in the reception.

6/10 Okay

Barry, Stratford

Liked: Staff & service
Sport trip over nighter.
Owner was courtesy and friendly.No complaints - value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and basic but good!
It is a very small and basic motel but was very clean and tidy and was very impressed with the full kitchen and the provision of a dining room table. The only thing that wasn't great was the road noise. A busy road with lots of traffic going up and down so bring ear plugs.

6/10 Okay

Trevor, Melbourne

Liked: Cleanliness, staff & service, room comfort
Good value
As seems to be the case with many mid-range/budget motels in Rotorua they getting to be a bit tired and generally in need of a good 'freshen up". That said for the price and location this motel is in a good location and represented good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place to stay
Rooms were a decent size, all be it a little dated, and the lighting situation in the bathroom and toilet needs to be looked as as you are almost showering in the dark. Traffic noise was noticable which the windows open, which you will need to do in the summer to keep the room cool. Nice place to stay if just stopping for a night on your travels.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yuka, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a good motel. Hotel staffs were so kind and the room2 was quite clean and we could use wifi comfortably. I like this motel but there is a little far from i-site.

6/10 Okay

steve, hobart

Disliked: Room comfort
Facilities are tired.
Facilities are tred and would generally prefer to pay a bit mor for something a bit more upmarket

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good 1 night stay at a reasonable price. Room was clean and tidy. Would stay there again

8/10 Good

Richard, Australia - TAS - Regional TAS

Liked: Cleanliness, staff & service
Facilities: Unpretentious; Value: Inexpensive; Service: Friendly; Cleanliness: Spotless;

8/10 Good

Shirley, New Zealand - Auckland

Liked: Staff & service
Facilities: bedside lighting poor ; Service: Respectful, Friendly, Courteous, very helpful;

8/10 Good

Nadine, United States

Facilities: Modest; Value: Economical; Service: Sufficient; Cleanliness: Clean;

10/10 Excellent

Phil, New Zealand - Auckland

Liked: Cleanliness, staff & service
Value: Great deal; Service: Friendly, Courteous; Cleanliness: Spotless;

8/10 Good

Sharon, New Zealand - Auckland

Liked: Staff & service

10/10 Excellent

Mike, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money given facilities and location

10/10 Excellent

Pare, New Zealand - Manawatu

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Economical; Service: Go the extra mile; Cleanliness: Pristine; Close walking distance to shopping mall.

10/10 Excellent

Anne, New Zealand - Waikato

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Very good; Cleanliness: Spotless;

10/10 Excellent

Feroza, New Zealand - Northland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Low-priced; Service: Go the extra mile; Cleanliness: Beautiful; Not available

8/10 Good

Peter, New Zealand - Auckland

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Flawless; Cleanliness: Spotless; Friendly owners

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

6/10 Okay

宿泊者

特になし
あまり特長の無いホテル。 駐車場は6台分あるが、前に壁があるので中央部は入れにくい。 ロトルア中心部から少し離れているので、ホテル自作の市内地図を 作ってほしい。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適
小廚房滿方便的，有免費wifi可使用