Dear Guest,Greetings from The HOTEL RAJMAHAL, RoorkeeAt the outset, please do accept our sincere apologies for the inconvenience caused to you. We are deeply saddened to hear that we could not meet your expectations during your stay.Although, we take great pride in ensuring that our guests experience the best of hospitality in terms of services, product and overall experience, it's highly unfortunate that we missed the same. Kindly be assured, the teams have been informed about the feedback and we will ensure the same does not repeat again.If we may request you to consider your recent experience as an aberration to otherwise high level of world class standard that we are known for and appreciated by guests across all platforms. We sincerely hope that in the near future you will surely give us another chance to showcase our hospitality and turnaround your experience.Responsibly YoursGeneral Manager

Dear Mr.Rohan It's glad to see your wonderful, your words are important for us. Your feedback is stepping stone to our progress. We hope to see you soon. Regards Hotel Raj Mahal