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Reviews of Casa Palacio VillaZambra

4 out of 5
Casa Palacio VillaZambra
Calle Tenorio, 10, Ronda, Málaga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 157 reviews" "
Rating 8 - Good. 22 out of 157 reviews" "
Rating 6 - Okay. 7 out of 157 reviews" "
Rating 4 - Poor. 2 out of 157 reviews" "
Rating 2 - Terrible. 4 out of 157 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place! Ronda is amazing and this hotel is incredible!! I would absolutely recommend both Ronda and this hotel! Awesome!!!
Stayed 1 night in May 2024

10/10 Excellent

Darwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very easy to find and very near the new bridge. The staff were very friendly and helpful. I cannot say how charming and full of character this property is. Our room was spacious and very confortable
Stayed 1 night in May 2024
Response from Carolina on 7 May 2024
Dear Darwin , thank you very much for your comment. It’s very important for us . We feel really proud you had a nice stay. Best wishes

10/10 Excellent

Vivian L.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2024
Response from Carolina on 8 May 2024
Dear Vivian thank you very much for your comment, it’s really important for us . We feel very happy you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view Wonderful period building. Parking difficult. Ronda streets not suitable for large cars.
Stayed 2 nights in Apr 2024
Response from Carolina Zambrana on 4 May 2024
Dear Robert , thank you for your comment. It’s very important for us . We feel really happy you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carolina on 29 Apr 2024
Dear Lisa , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice stay at Casa Palacio VillaZambra. Best wishes

10/10 Excellent

Amos, Sunnyvale

Stayed 1 night in Apr 2024
Response from Carolina on 7 May 2024
Dear Amos thank you very much for your comment . It’s very important for us . We feel really happy you had a nice stay . Best wishes

10/10 Excellent

Yuanjie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view from the patio. Room is spacious and elegant looking. Very convenient to walk to everywhere around.
Stayed 2 nights in Apr 2024
Response from Carolina on 9 Apr 2024
Yuanjie , thank you very much for your comment , it’s very important for us. Best wishes

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old fashioned hotel but perhaps some updating needed. Unfortunately we stayed in the middle of one of the worst storms and water and wind was coming in the bathroom window making it very cold.Only plug point that we could find for charging phones etc was beside the bathroom sink which was not very practical. Staff very helpful and a good choice of breakfast apart form the coffee. Would stay again as was ideally situated for everything
Stayed 1 night in Mar 2024
Response from Carolina on 2 Apr 2024
Dear John , thank you very much for your comment , it’s very important for us. Sorry about the plugs . Next time just ask us and we will show you differents . And sorry about the weather, is not usual , but we had lot of rain last week . That’s a good reason to come back one day ;)Best wishes

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A step up from my usual accommodations and I'm glad I did : Locate in the old quarter, the VillaZambra has breath-taking views of Ronda's priced Puente Nuevo and the expansive valley beyond ! It's interiors and staff equal the beauty of Ronda ~ This experience :) , when I first saw the "new bridge" of 1793 from VillaZ's dining balcony brought tears to my eyes. Definitely, a life time experience !
Stayed 1 night in Mar 2024
Response from Carolina on 27 Mar 2024
Dear Brian , thank you very much for your comment . We feel really proud . It’s very important for us . Al the best

10/10 Excellent

Jiewei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carolina on 12 Dec 2023
Dear Jiewei , thank you very much for your comment . We feel really proud you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Rupinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 1 night in Dec 2023
Response from Carolina on 8 Dec 2023
Dear Rupinder thank you very much for your comment, it’s very important for us. We feel really happy you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

ILYA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for the first timers, best view from the room of my life
Stayed 1 night in Nov 2023
Response from Carolina on 24 Nov 2023
Dear Ilya , thank you very much for your comment. It’s very important for us. We feel really proud you enjoyed your stay at our Boutique Hotel. Best wishes

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the gorge and the bridge from the hotel is amazing. This might be my new “favorite hotel I’ve ever stayed at” in 45 years of travel.
Stayed 1 night in Nov 2023
Response from Carolina on 15 Nov 2023
Dear Clark , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner, incredible view, comfortable bed. Loved the whole experience.
Stayed 2 nights in Oct 2023
Response from Carolina on 10 Nov 2023
Dear Barbara , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice day at our Boutique Hotel . Best wishes

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very good location,nice and frendly staff.
Stayed 2 nights in Oct 2023
Response from Carolina on 31 Oct 2023
Dear Michael , thank you very much for your comment, it’s very important for us. It’s was a pleasure meeting you and having you as our guest at our Boutique Hotel. Best wishes

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here when in Ronda!
Beautiful hotel and setting... Several couples saw us enter the gate outside the hotel and exclaimed how lucky we were to stay in such a setting. We agree. Our room had an open view of the gorge and valley below. The bed was comfy and the bathroom huge with a large jetted tube and a shower. We parked our rental car just outside the hotel entry gate to offload our luggage and then drove and found a parking spot on the street in the new town in a residential area that was about a 10 minute walk back to hotel. We confirmed with a resident that overnight street parking was permissible so parking was free! Ronda was a fabulous, fun town and this hotel made the stay all the better.
Stayed 1 night in Oct 2023
Response from Carolina on 31 Oct 2023
Dear Willam thank you very much for your commu. It’s very important for us We feel really happy you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Carolina on 27 Oct 2023
Dear John , thank you very much . It was a pleasure meeting you both . Best wishes

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay in Ronda!
Our stay at Casa Palacio VillaZambra was outstanding! The staff were warm and welcoming and the owner was a pleasure to know. Our room was elegant, very comfortable, bright and well equipped. Every morning we fully enjoyed the magnificent panoramic views and delicious breakfasts from the balcony. We would stay nowhere else, if we ever have the good fortune to return to Ronda.
Stayed 2 nights in Sep 2023
Response from Carolina on 21 Oct 2023
Dear Ellen , thank you very much for your comment , fills us with emotion. We feel really proud you had a nice stay at our Boutique Hotel. Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, lovely room and breakfast. Staff were helpful with directions and recommended several excellent restaurants.
Stayed 1 night in Oct 2023
Response from Carolina on 31 Oct 2023
Dear Blaise , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel with wonderful views, prime location, great room and service. We had a great time over there. I should note the closest parking lot is about half a mile away, which for me wasn't a problem because it is located on a nice walking area.. I highly recommend.
Stayed 2 nights in Sep 2023
Response from Carolina on 15 Oct 2023
Dear Francisco , thank you very much for your comment, it’s very important for us. We feel really happy you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back tomorrow morning
Stayed 1 night in Oct 2023
Response from Carolina on 12 Oct 2023
Dear Christian thank you very much for your comment it’s very important for us. We feel really proud you had a nice time at our Boutique Hotel Best wishes

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view over the ravine is spectacular. The staff was friendly and helpful. The room was spotless. You can walk to everything in Ronda from here. Loved everything about this place.
Stayed 2 nights in Sep 2023
Response from Carolina on 10 Oct 2023
Dear Michael , thank you very much for your comment, it’s very important for us. We feel really happy you had a nice stay at our Boutique Hotel . Looking forward to seeing you again Best wishes

10/10 Excellent

Sarima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2023
Response from Carolina on 12 Oct 2023
Dear Sarima , thank you very much for your comment , we feel really proud you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Love views from the French windows that face the canyon. You can get a glimpse of the Puento Nuevo. Just gorgeous. The service is great. Love my stay there. Totally worth it.
Stayed 2 nights in Sep 2023
Response from Carolina on 7 Oct 2023
Dear Jian , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

Aravind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on gorge. Great views. Beautiful place with amazing interior and friendly staff
Stayed 1 night in Oct 2023
Response from Carolina on 7 Oct 2023
Dear Aravind thank you very much for your comment, it’s very important for us. We feel really proud you had a nice time at our Boutique Hotel. Best wishes

10/10 Excellent

John D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely sensational view and fantastic place. Very nice people.
Stayed 2 nights in Oct 2023
Response from Carolina on 4 Oct 2023
Dear John , it was a pleasure meeting you all, we feel really proud you had a nice stay at our Boutique Hotel . Thank you very much for your message Best wishes

2/10 Terrible

catherine

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Carolina on 5 Oct 2023
Estimada Catherine , sentimos que no se sintiera feliz en nuestro Hotel Palacio . Hicimos todo lo posible porque así fuera . Le deseamos todo lo mejor

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very well located hotel with friendly helpful staff. The room was comfortable and the view from the hotel is spectacular. If you are driving it would be best to get directions to the parking building before arriving as getting there from the hotel involves squeezing down some very narrow roads
Stayed 1 night in Sep 2023
Response from Carolina on 29 Sept 2023
Dear Jason , thank you very much for your comment, it’s very important for us. We feel really happy you had a nice stay at our Boutique Hotel . Best wishes

10/10 Excellent

Sandra

Stayed 1 night in Sep 2023
Response from Carolina on 15 Oct 2023
Estimada Sandra muchas gracias por su puntuación. Nos alegramos mucho que tuvieran una feliz estancia. Les enviamos un afectuoso saludo

6/10 Okay

Verified traveller

Liked: Cleanliness
Mrs
The location is great. But the suite we stayed has the toilet upstairs. Imagine yourself wake-up in the middle of the night end take 18 steps up and down…
Stayed 1 night in Sep 2023

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here. The views are to die for and the staff are absolutely wonderful. Thank you!
Stayed 1 night in Sep 2023
Response from Carolina on 18 Sept 2023
Dear Maggie , thank you very much for your comment. It’s very important for us. We feel really proud you had a nice time at our Boutique Hotel Best wishes

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was definitely all about the view. You can’t get a better view I am sure. The hostess was absolutely lovely. The room was very small and minimalist. Sufficient for a one night stay and enjoy the beautiful town. The location couldn’t be better. 5 minute walk from everything.
Stayed 1 night in Sep 2023
Response from Carolina on 22 Oct 2023
Dear Teresa thank you very much for your comment. It’s very important for us. We feel really happy you had a nice stay at our Boutique Hotel Best wishes

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
This is a wonderful property.
Stayed 1 night in Aug 2023
Response from Carolina on 30 Aug 2023
Dear Kevin , thank you very much for your comment. It’s very important for us. Best wishes

10/10 Excellent

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome at your arrival to the facility, nice room as we reserved, wonderful panoramic view Unforgettable visit to Ronda
Stayed 1 night in Aug 2023
Response from Carolina on 12 Aug 2023
Dear Ghassan , thank you very much for your comment. It’s very important for us. I was a pleasure meeting you and having you as our guest at our Boutique Hotel Casa Palacio VillaZambra Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and appreciate the view
It was a really pleasant and luxurious stay. We stayed in junior suite which is a spacious room and terrace with a fantastic view. The staffs were all great and provided wonderful customer service. If I have a any chance to stay in Ronda, l would definitely choose it again.
Stayed 2 nights in Aug 2023
Response from Carolina on 8 Sept 2023
Thank you very much for your message. We feel really proud you had a nice stay at our Boutique Hotel . And we hope you come back one day :) Best wishes

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rhonda
Wonderful! Best location , beautiful room! Excellent excellen!
Stayed 1 night in May 2023
Response from Carolina on 12 Aug 2023
Dear Claudia , thank you very much for your comment. It’s very important for us. It was a pleasure meeting you and having you as our guest at our Boutique Hotel Casa Palacio VillaZambra Best wishes

10/10 Excellent

Swee Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a view in Ronda
Very beautiful hotel in good location right next to Puente Nuevo and El Tajo Gorge.
Stayed 1 night in Jun 2023
Response from Carolina on 2 Jul 2023
Thank you very much for your comment. It’s very important for us. Looking forward to seeing you again Best wishes

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Natalia was fantastic. Hotel has gorgeous views. Would stay there again
Stayed 2 nights in Jun 2023
Response from Carolina on 2 Jul 2023
DearTina thank you very much for your comment It’s very important for us.We feel really proud you had a nice stay Best wishes

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente vista del puente nuevo. Cama limpia y amplia.
Stayed 1 night in May 2023
Response from Carolina on 25 May 2023
Estimado Jaime , muchas gracias por su comentario , es muy importante para nosotros. Nos sentimos muy orgullosos que tuvieran una feliz estancia en nuestro Boutique Hotel. Les enviamos un afectuoso saludo

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful historical property with a million dollar view over Ronda. Our room was comfortable and lovely linen and towels. There was no tea and coffee making facilities in the room and the bed was a little easily rocky but overall oue experience was fantastic. We had a loveky simple breakfast overlooking the view. The staff were just lovely.
Stayed 1 night in May 2023
Response from Carolina on 25 May 2023
Dear Andrew , thank you very much for your comment , it’s very important for us. We feel really proud you had a nice stay at our Boutique Hotel. Best wishes

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023
Response from Carolina on 26 Jun 2023
Thank you very much for your comment, it’s very important for us.Best wishes!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful, historic property with unparalleled, stunning views. Carolina, one of the owners, runs this former Nuns Convent, and was absolutely lovely with us. We had to rooms that were absolutely gorgeous with views that I don’t think I will ever match again. The only solution is to come back!
Stayed 1 night in May 2023
Response from Carolina on 13 May 2023
Dear Alexis , thank you very much for your comment, it’s very important for us. We feel really proud you had a nice time at our Boutique Hotel. And we hope you come back one day!Best wishes

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Carolina on 26 Jun 2023
Thank you very much for your comment it’s very important for us.Best wishes!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, professional staff. Elegant surroundings. Great location and views. Highly recommend.
Stayed 3 nights in May 2023
Response from Carolina on 7 May 2023
Thank you very much for your comment It’s very important for us We feel really proud you had a nice time at our Boutique Hotel Best wishes

10/10 Excellent

Louise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property, centrally located. Carolina and staff are extremely nice, helpful and provide excellent service. The view from our room (rm 7) was breathtaking. Beds are super comfortable and towels are thick and plush. Very comfortable. Old world feel with modern amenities. Highly recommend.
Stayed 6 nights in Apr 2023
Response from Carolina on 25 Apr 2023
Dear Louse , thank you very much for your comment. It’s very important for us. I feel really proud you had a nice time at our Boutique Hotel. I hope you come back one day Best wishes

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel with great views
Stayed 1 night in Apr 2023
Response from Carolina on 24 Apr 2023
Dear Graeme , thank you very much for your comment, it’s very important for us. It was a pleasure meeting you. Best wishes

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay, beautiful hotel, gorgeous views
This is a lovely hotel, beautifully restored, overlooking the gorge. The owner/manager was so gracious and helpful. This may be the best hotel experience of my life.
Stayed 1 night in Apr 2023
Response from Carolina on 18 Apr 2023
Estimada Juli , muchas gracias por su comentario, es muy importante para nosotros. Fue un placer conocerla a usted y a su bonita familia. Nuestros mejores deseos . Y que volváis pronto!

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Be sure to book a room with a view! Very nice hotel, clean, nicely decorated. We enjoyed our stay.
Stayed 1 night in Oct 2022
Response from Carolina on 24 Nov 2022
Dear Natacha , thank you very much for your comment, it’s very important for us. We feel really proud and happy you had a nice stay at Casa Palacio VillaZambra. Best wishes

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and manager was exceptionally pleasant. The hotel itself is in a great location with a great view.
Stayed 1 night in Oct 2022
Response from Carolina on 20 Nov 2022
Dear David , thank you very much for your comment. It’s very important for us. We feel really proud and happy you had a nice stay. Best wishes