2/10 Terrible
Raisa
19 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean and nice as expected. The walls of the room were dirty. The bathroom shower had mold and toilet seat had brown stains. Because the place its like a big apartment and they have the bedrooms rented every time someone came in you could hear the noise. On top of that I lost power the second day in the morning while i was taking a shower, so had to change in the dark the entire time without electricity for almost an hour and power was still not fixed. I informed the lady via WhatsApp about it because there was no one in the office to help. The lady didn’t even the courtesy to respond to tell me if the power was fixed until I asked her in the afternoon. You could barely feel the AC too I was hot most of the time and couldn’t sleep of the middle of the night.
The only good thing about this place is the location is walking distance to everything. Service wise the only thing i liked was that they arranged my taxi pick up and drop off for me. But it was pricey $60 dollars every time. I would say I wouldn’t pick this place again if I wanted to visit Rome again, not a good experience.