"Its okay, very mediocre. The hotel is not at the airport it is 20 minutes away - there is a free shuttle that no one tells you about.
My biggest complaint is that we get there and they charge an addition $50 for "insurance" that is to be credited back, but has not been. We we returned home there are ADDITIONAL CHARGES ON OUR CREDIT CARD with no explanation."
"Room wasn’t as big as posted on their site. Very small room with barely room on either side of bed with 4 luggage bags, but bathroom was sufficient big. Floor was scuffed up but clean. I was only there for 2 days."
"Clean room, shower door needed repair and was immediately addressed. Breakfast was excellent. Staff was superb- front staff, breakfast staff and cleaning staff. Very helpful and kind. Close to metro and the Vatican. Highly recommend."
"The property closed to the Roma Termini and friendly staffs. But the WiFi signal was very weak and it never work. Check with the receptionist and they supposed to send a technician to checked it out, but the technician never came. I unable to booked my train ticked and check in for my flight. It was very disappointing."
"🌟 Our customer experience was absolutely awesome! 🌟 The hotel staff and accommodations were amazing, and the location was super accessible to all the major attractions any tourist would want to see. Highly recommend! 🏨✨ #TravelGoals #AmazingStay"