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I did not like Federico, their employee who drove us to airport and was frequently selling himself for tours and asking for tips. Too pushy!! Alessandro and Marcello were both helpful and pleasant to deal with. Overall the hotel is clean and comfortable.
Not very safe very old. Chair broke from underneath me not a 4 star at all
Paula
Stayed 1 night in Sep 2023
Response from aLESSANDRO on 17 Sept 2023
Thank you for staying at our hotel and for sharing your opinion.I'm sorry for the accident with the chair, but I would like to reassure all our guest that all our forniture are safe and in good conditions. Next time we'll have an additional attention for overweight people.To try to make you experience here better we offered you a discount on the room rate and a free shuttle to the port but it seems you were not satisfied as well.Hope you are fine, Kind Regards
Hotel needed a lot of attention as very old, dated and worn. Breakfast very disapointing as food very average. Did not see how this was a 4 star hotel. Area was rather neglected however after 45 min walk into town this did improve.
Gillian
Stayed 1 night in May 2023
6/10 Okay
Dorothy
Travelled with partner
12 Apr 2023
Liked: Staff & service
The owners/staff were very friendly and helpful. There was a festival with loud electronic music close by which ruined the time outside but the upgraded windows of the hotel helped a lot. The decor is in serious need of upgrade. The dated wallpaper and border was peeling and damaged in spots. The old curtains were ugly and the door lock didn’t work. There was dirt/mold at the inside base of bathroom door, but the bathroom and hotel were otherwise very clean. The breakfast was great.
I wouldn’t stay there again until they get rid of the ugly dated wallpaper and curtains— an easy fix.
Dorothy
Stayed 1 night in Apr 2023
2/10 Terrible
Donna
18 Nov 2022
Disliked: Staff & service, amenities
I booked at Borgo del Mare , but when I got there they could not find my reservations even though I had corresponded with them via the Expedia app. They put me and my husband in a lousy 3 star Hotel Trianao downtown that Noisy, Smokey with a very uncomfortable bed. I booked a 4 star and got at best a 2 store hotel. Horrible!
The staff was super friendly and helpful. This is a typical, true Italian experience. The showers and beds are small but the experience was fantastic. Very close ride to the port.
Jerome
Stayed 1 night in Oct 2022
8/10 Good
Francisco
17 Oct 2022
Liked: Cleanliness, staff & service
Good
Francisco
Stayed 1 night in Oct 2022
8/10 Good
Gordon
Travelled with partner
13 Oct 2022
Liked: Cleanliness, staff & service
Excellent location, a little old, but very nice
The location makes up for all short
I stayed for a few days with my wife. the staff are very friendly and go out of their way to make your stay as pleasant as possible, they even supplied soya milk for breakfast. The rooms may be slightly dated but overall I wouldn't hesitate staying here again or recommending this hotel.
I was very pleasantly surprised prized how beautiful this Hotel was. Although there is not much within walking distance,The hotel has its own restaurant on site run by the hotel staff. It was very reasonably priced and the meals were delicious. It also included a breakfast buffet.
There is a short walk to a rocky beach, A slightly longer walk to a to a Sandy beach for swimming.
Very comfortable Room and wonderful for for a 1 or 2 nights stay.
Andrea
Stayed 1 night in Jul 2022
10/10 Excellent
Beverley
Travelled with partner
15 Jul 2022
Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Second time we have stayed. So welcoming and you have everything you need.
The location of this hotel is perfect for the night before a cruise, and for a nominal fee they will get you to your ship in the morning. We also booked our airport transport with them - very convenient. We had dinner in their restaurant and it was tasty and well-priced.
Negatives: The wallpaper is peeling in some areas and the hallway carpets need to be replaced. A simple sprucing up would make a world of difference. Also, the breakfast is not very inspired and the choices are quite limited.
Spent a night here before departing on a cruise the next day. Stayed here 10 years ago and the service and value for the money is still outstanding to this day. They shuttle you to the cruise port for a nominal fee. They have a lovely restaurant and the food is fantastic. Not much to do around the area itself but it served its purpose perfectly.