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Reviews of Country Inn & Suites by Radisson, Rocky Mount, NC

3 out of 5
Country Inn & Suites by Radisson, Rocky Mount, NC
672 English Rd, Rocky Mount, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1015 reviews" "
Rating 8 - Good. 238 out of 1015 reviews" "
Rating 6 - Okay. 102 out of 1015 reviews" "
Rating 4 - Poor. 64 out of 1015 reviews" "
Rating 2 - Terrible. 67 out of 1015 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ginette

Travelled with family
We like the smell when we enter in the room. It’s smell clean with a little touch of something like linen.
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely experience. We checked in after 9 pm and the front desk staff was upbeat, warm, & welcoming. A real pick me up after a long travel day. The price was so reasonable, especially for the quality of staff and property. The whole property was clean and in good repair. Quiet & easy to get to off I95. Great breakfast options as well. All of the staff was friendly and helpful. Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff is outstanding.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly
Stayed 1 night in May 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
First time lodging in a Country Inn and the experience is good
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Dottie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. Our room was clean, or so I thought, until I noticed the urine puddle from an animal in the bathroom that had not been cleaned up. I don't mind pet friendly rooms, but that did indicate that housekeeping was not thorough. Otherwise, no creepy crawlers and clean beds and linens. I would give it another try if in the area again.
Stayed 1 night in May 2024

8/10 Good

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Passing through on pur way to Florida. Clean, well kept exterior and lobby. Our room was quiet, comfortable and clean. Nice to have a shower that fits my 6'6" body. Very friendly, helpful staff. Price was very reasonable. Would definitely stay here again if ee are in the area.
Stayed 1 night in May 2024

10/10 Excellent

susan, keyport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excelent.
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so welcoming and greeting you. The rooms was clean and stocked. The only issue was my family and i came from out of town and the rooms wasn't ready earlier then the check in time. I will be back.
Stayed 3 nights in May 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems to be well maintained and the staff at check in was very pleasant. The property is a little far from Interstate 95 but not too bad.
Stayed 1 night in May 2024

10/10 Excellent

Frank, New Lenox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

8/10 Good

sonnia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pet friendly
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to highway. Mattress was comfortable. Breakfast was good and a nice selection. Lady was very friendly.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and friendly. Pool and hot tub could have been cleaner
Stayed 2 nights in May 2024
Response from BEth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon! Thank you for the heads up on the pool issue. We will be addressing this ASAP!

8/10 Good

Nelson

Stayed 1 night in May 2024
Response from Beth R on 10 May 2024
We apologize for not exceeding your expectations on your recent stay. We will be addressing these issues with our team to make sure this does not occur again. We hope you will give us another chance to exceed your expectations.

6/10 Okay

Charlene

Travelled with partner
We requested 1sr floor as we had dogs and are seniors. Was put on the second floor. Not the cleanest
Stayed 1 night in Apr 2024
Response from BEth R on 10 May 2024
We apologize for not exceeding your expectations on your recent stay. We will be addressing these issues with our team to make sure this does not occur again. We hope you will give us another chance to exceed your expectations.

4/10 Poor

Thomaq

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth R on 10 May 2024
We apologize for not exceeding your expectations on your recent stay. We will be addressing these issues with our team to make sure this does not occur again. We hope you will give us another chance to exceed your expectations.

10/10 Excellent

Shanna, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! The front desk night customer service rep was amazing! She is a keeper😊
Stayed 1 night in Feb 2024
Response from Beth R on 2 May 2024
Thank you for your wonderful review! We will be sharing your comments with our team. We look forward to hosting you again in the future

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a country inn! Surprisingly nice. Huge room. Extremely clean and comfy.
Stayed 1 night in Mar 2024
Response from Beth R on 10 May 2024
Thank you for your wonderful review we look forward to your next stay

10/10 Excellent

Cydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay! Staff and hotel were great
Stayed 2 nights in Apr 2024
Response from Beth R on 10 May 2024
Thank you for your wonderful review, we look forward to your next stay

4/10 Poor

Darlene

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean , no remote for the tv , front desk said that they would bring one to the room and never did. No place to eat within walking distance.
Stayed 1 night in Apr 2024
Response from Beth R on 26 Apr 2024
Thank you for your recent review. We apologize for not exceeding your expectations during your stay. We hope you will give us another opportunity to show you our true hospitality. We will be sharing your comments with our team. Once again, our sincere apologies

8/10 Good

desiree

Reasonable & clean close to 95
Stayed 1 night in Apr 2024
Response from Beth R on 26 Apr 2024
Thank you for your wonderful review!

10/10 Excellent

Vincent J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a one night stay on our return to home. But we both were impressed by May who took care of the breakfast room. A lovely, attentive woman who treated guests as if they were in her own home. The lady at the front desk was also very helpful, friendly and cheerful. Excellent experience. Thank you. We stayed on Thursday night April 18th.
Stayed 1 night in Apr 2024
Response from Beth R on 23 Apr 2024
Thank you so much for your wonderful review. We will make sure to share this with Miss Mae and the FD team

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room/bathroom were filthy.
Stayed 2 nights in Apr 2024
Response from Beth R on 26 Apr 2024
We apologize for the condition you found the bathroom in. We will bring this to the attention of our housekeeping team. We hope you will give us another opportunity to exceed your expectations

10/10 Excellent

Marco, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast lady was super nice
Stayed 2 nights in Apr 2024
Response from BEth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

4/10 Poor

Samaiphone

I asked for extra blankets and sheets for our pull out sofa. I had called 2X and the staff just told me they didn’t have any so we had no bed clothes for the night.
Stayed 1 night in Apr 2024
Response from BEth R on 26 Apr 2024
Thank you for your recent review. We apologize for the lack of attention by our team. We will be addressing the issues you mentioned with them. We hope you will give us another chance to exceed your expectations

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
On a aimé
Stayed 1 night in Apr 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and electrical outlets held plugs firmly in place. Breakfast was very good, and May was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to your next stay!

10/10 Excellent

kernan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julian, Glen Allen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Staff was very professional and helpful. Breakfast was better than expected. Didn't like that some guests did not have dogs on a leash.
Stayed 1 night in Apr 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as I expected. Thanks!
Stayed 1 night in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

Lakiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk night staff
Stayed 3 nights in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very kind
Stayed 1 night in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

kernan

Stayed 1 night in Apr 2024
Response from Beth R on 10 May 2024
Thank you for your wonderful review we look forward to your next stay

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before so its the same. Clean rooms good breakfast and comfy beds.
Stayed 1 night in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

Heidie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

Shakeena

Stayed 1 night in Apr 2024

8/10 Good

Heather

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location off 95, great that they are pet friendly as we have 2 dogs. Complimentary Breakfast did the job, but one of the beds in the room clearly had not been changed. Had hairs all over the sheets, pillows cases. We asked for fresh sheets and I made the beds just to be sure it was done well.
Stayed 1 night in Apr 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon! Thank you for letting us know about the bed issue. We are addressing this with our housekeeping team!

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and convenient. And the breakfast was delicious
Stayed 2 nights in Feb 2024
Response from Beth R on 19 Apr 2024
Thank you for your wonderful review! We look forward to you next Stay with us

10/10 Excellent

Svetlana

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Apr 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room above us sounded like a herd of elephants the entire night. The phone in the room wasn’t working, so went down to the front desk. I’m not sure if anything was done, as the pounding sound of footsteps persisted.
Stayed 1 night in Apr 2024
Response from Beth R on 10 May 2024
We apologize for not exceeding your expectations on your recent stay. We will be addressing these issues with our team to make sure this does not occur again. We hope you will give us another chance to exceed your expectations.

8/10 Good

Aleksandr

Stayed 1 night in Apr 2024
Response from Beth R on 26 Apr 2024
Thank you for your wonderful review

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great lady handling breakfast
Stayed 1 night in Mar 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 1 night in Mar 2024
Response from Beth R on 14 May 2024
Thank you so much for your wonderful review! We look forward to seeing you soon!

8/10 Good

Gregory

Travelled with partner
Liked: Staff & service
Hotel is showing its age. Carpet in room needed vacuuming. Spots on walls could be wiped off. Garbage bins at front door were over flowing. Small things that could be easily fixed.
Stayed 1 night in Mar 2024
Response from Beth R on 10 May 2024
We apologize for not exceeding your expectations on your recent stay. We will be addressing these issues with our team to make sure this does not occur again. We hope you will give us another chance to exceed your expectations.