Rooms are clean and well configured. Lobby is spacious, bright, inviting and comfortable. Their fitness room is not super large, but I appreciate them having a complete set of dumbbells, a peloton and a rower.
My common complaint, which I DO bring to their attention, is that their pillows are pointless. Off how something that looks to have volume can immediately disappear when you lay your head on it. 2, 3, 5 pillows... still just fluff.
I asked for a firm pillow when asked by the front desk how they could better accommodate me after the 1st night, and none was given by the time I got to my room for the 2nd night.