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I was very happy with the hotel outside of the fact that I booked a premium king suite with ocean view which I verified with staff. When I arrived to the room I noted that there were two double maybe full sized beds. When I alerted staff they simply stated my room selection was not guaranteed because I booked with Expedia even though front desk staff stated moments earlier that was the room I was to receive.
Shantelle
Stayed 1 night in May 2024
Response from Agnes on 18 May 2024
Thanks for staying with us. We appreciate your feedback.
8/10 Good
Dan, Overland Park
Travelled with family
15 May 2024
Liked: Cleanliness, staff & service, amenities
Very close to everything...great restaurants....the ferry dock is close by too. The rooms were clean and large, and the air conditioning was really nice. A musical group outside was still too loud on the 4th floor. The staff was helpful at times, but some were not friendly. We weren't there when a cruise ship was docked, but can imagine it is very crowded in the streets.
Dan
Stayed 2 nights in May 2024
Response from Agnes on 15 May 2024
Thanks for staying with us. We appreciate your feedback.
10/10 Excellent
Kevin
14 May 2024
Liked: Cleanliness, staff & service
Kevin
Stayed 1 night in May 2024
Response from Agnes on 15 May 2024
Thanks for staying with us. We appreciate your feedback.
6/10 Okay
Alison
Travelled with family, Travelled with group
13 May 2024
Liked: Amenities
Check in… very hard to interact with front desk staff due to the protective window in place that had a very small hole so hearing one another was very difficult.
Luggage cart had deflated wheels so very hard to use.
Shower drain had no plug so open to pipes which looked gross.
Food at onsite restaurant was great and servers vey friendly.
Alison
Stayed 2 nights in Apr 2024
Response from Agnes on 15 May 2024
Thanks for staying with us. We appreciate your feedback.
Very beautiful and safe setting close to everything- great shops and restaurants- only issue is the front desk people are hard to hear thru the very large plexiglass setting and they are not there 24/7
Mark
Stayed 1 night in Apr 2024
Response from Agnes on 8 May 2024
Thanks for staying with us. We appreciate your feedback.
6/10 Okay
Eduard
5 May 2024
Liked: Cleanliness, staff & service, amenities
Good central location. Fridge easy working and staff changed it out. Properly can use some TLC.
Eduard
Stayed 2 nights in May 2024
Response from Agnes on 8 May 2024
Thanks for staying with us. We appreciate your feedback.
The rooms were very spacious and clean. I was impressed when I saw a small sewing kit in the bathroom. Everyone was friendly. Especially Jessie at the restaurant. Hotel was also very close to the ferry terminal and it was a quick walk to the hotel. I absolutely love it there and I will be back
Nicole
Stayed 1 night in Apr 2024
Response from Agnes on 5 May 2024
Thanks for staying with us. We appreciate your feedback.
Close to Ferry dock and Cruise terminal... Safe area to walk around with good restaurants close by.
Car rental on property, nice pool and friendly staff.
Miki
Stayed 1 night in Apr 2024
Response from Agnes on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback.
Thanks for staying with us. We appreciate your feedback.
8/10 Good
Javier D
17 Apr 2024
Javier D
Stayed 2 nights in Apr 2024
Response from Agnes on 8 May 2024
Thanks for staying with us. We appreciate your feedback.
10/10 Excellent
Steve
Travelled with group
13 Apr 2024
Very lovely right on the water
Steve
Stayed 1 night in Apr 2024
Response from Agnes on 13 Apr 2024
Thanks for staying with us. We appreciate your feedback.
10/10 Excellent
Peter
12 Apr 2024
Very happy w Maria’s. I booked based on other good reviews. My room was on par with many business hotels I’ve stayed at in major US cities. It’s a short walk from the ferry terminal and close to many restaurants. It was very convenient after a long day of travel before picking up a charter boat. Definitely would stay again.
Peter
Stayed 1 night in Apr 2024
Response from Agnes on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback.
10/10 Excellent
Donald
12 Apr 2024
Donald
Stayed 1 night in Apr 2024
Response from Agnes on 5 May 2024
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The ac stop working during the night. I call to see if someone can come and assist they was nobody to assist us. I ask the security guy he say there is nobody in here to help me with that. The room that I booked was not the room that i received because they they ain had the room that I pay for available.
Cheilinett
Stayed 2 nights in Apr 2024
Response from Agnes on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback. We apologize for any inconvenience caused.
The only reason I gave a 4 star for property facilities is because I ate at their restaurant and ordered a chicken ceaser salad and it came completely wet and soggy with chicken on top. Never eaten a ceaser salad like that. Other than that the stay was good. Just the food I tried I did not like.
Amit
Stayed 4 nights in Mar 2024
Response from Agnes on 11 Mar 2024
Thanks for staying with us. We appreciate your feedback.
A short walking distance from the ferry and walking distance to docks. Clean, quiet, and a very short walk to numerous dining locations. The staff was friendly and helpful.
robert
Stayed 1 night in Feb 2024
Response from Agnes on 27 Feb 2024
Thank you your review. We look forward to welcoming you again.
8/10 Good
Yasmin
20 Feb 2024
Yasmin
Stayed 1 night in Feb 2024
Response from Agnes on 23 Mar 2024
Thanks for staying with us. We appreciate your feedback.
I ended up staying here on a last minute trip to Tortola and was impressed by this property. Clean, well maintained and the staff were extremely friendly!
Bryan
Stayed 1 night in Feb 2024
Response from Agnes on 23 Feb 2024
Thank you for your review. We look forward to welcoming you again.
Clean, very nice room with microwave, refrigerator & small bar area with coffee. The staff was wonderful! Everyone including the housekeeping lady who greeted me with "Good Morning Love," were wonderful. I would definitely stay here again & , God wiling, I will again soon
Vicky
Stayed 1 night in Feb 2024
Response from Agnes on 9 Feb 2024
Thanks for staying with us. We appreciate your feedback.