Outdoor pool

Reviews of Ramada by Wyndham Riyadh

4 out of 5
Ramada by Wyndham Riyadh
King Abdul Aziz Road, Ministry Area South, Riyadh, Riyadh

Reviews

6.8
Rating 10 - Excellent. 11 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 16 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Taghreed

Stayed 1 night in Feb 2023
Response from Yours Sincerely, Dalal Ali on 27 Mar 2023
Dear Ms. Taghreed, Thank you for taking the time to share your valuable feedback. It certainly encourages us to perform better services. We are sorry for not being able to meet your expectations. We would be honored to welcome you again in the near future.

2/10 Terrible

Jake

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service, when complaining we were made to think we were in the wrong. They didn’t clean our room once after asking/calling multiple times daily! The wifi is terrible/non existent. You almost gave my friend food poisoning from raw chicken! Nothing is good about this hotel, it stinks of smoke (even in the non smoking rooms). Will never come back, stay away from this place!
Response from Dalal on 3 Jan 2023
Dear valuable guest, Thank you for taking the time to share your valuable feedback. It certainly encourages us to perform better services. We are sorry for not being able to meet your expectations. Please note that we have carefully read your comment and are immediately attending to its rectification so that it does not occur again. We would be honored to welcome you again in the near future. Yours Sincerely, Dalal Ali

6/10 Okay

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything about the The Hotel was excellent. The front staff and the The cleaners were extraordinary. However, the restaurant and its The staffs are awful. The breakfast is a joke, the Omelette guy Is never there. I ordered a burger, and I was brought a bloody cold burger. Restaurant hour Is inconsistent. Sometimes their no lunch or dinner.
Stayed 2 nights in Oct 2021

4/10 Poor

Wasif

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2020
Response from Tamer Shendi on 18 Feb 2020
Dear Mr Wasef, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

10/10 Excellent

Rafiuddin A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Tamer Shendi on 18 Feb 2020
Dear Mr Rafiuddin Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

10/10 Excellent

Rafiuddin A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff
Stayed 4 nights in Jan 2020
Response from Tamer Shendi on 18 Feb 2020
Dear Mr Rafiuddin, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The suite was very pleasant and the breakfast range was extensive.
Stayed 1 night in Dec 2019
Response from iqbal on 11 Dec 2019
Thank You Sir,

4/10 Poor

Dr Sabah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I booked a suite and on checking in i was told they have no availability and put us in two bedrooms 😠
Stayed 1 night in Nov 2019
Response from Tamer Shendi on 14 Dec 2019
Hi Dear Guest. actually this was as temporary of maintenance and we shifted you in-suite later Thanks

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Nothing is good Location is terrible,price is very high compared to the hotel condition The bathtub is broken
Stayed 1 night in Nov 2019
Response from Tamer Shendi on 14 Dec 2019
HI Dear Guests, Thank you for your message as you know we can not change our location of our hotel. and about prices that time we have a high demand for business as high season

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Tamer Shendi on 18 Feb 2020
Dear Mr. Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad- Internet Slow, Gym under renovation
Decent accommodation. The neighborhood is average but location not bad for meetings in Riyadh. A bit disappointed at gym being renovated so not clean with equipment being visibly dirty. Also the Internet was really bad and very spotty. Other than that room was clean and when I asked for extra coffee and water they were happy to help. System could use improvement as they had to verify that I already paid and that took about 10 minutes.
Stayed 4 nights in Jul 2019
Response from Tamer Shendi on 14 Dec 2019
Dear Guest, Thank you for your message and appreciate your time. the gyp now is renovated and everything in the place well. and we will work hard to achieve our guest's satisfaction

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from Tamer Shendi on 18 Feb 2020
Dear Mr. Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

2/10 Terrible

Fouad

Who is bad experience with this hotel was very very dirty and the bathroom smell all over the room change to room same smell I spoke to the general manager and he did not do anything to improve the smell of the bathrooms and he start arguing with me
Stayed 4 nights in Nov 2018
Response from Tamer Shendi on 14 Dec 2019
Dear Guest, Thank you for your message and we are working on that case regarding bathrooms with renovation plan within 2 month

8/10 Good

Martin

Liked: Cleanliness, room comfort
Good station
I arrived late at night and only stayed for one night. Hotel staff were pleasant, room was clean and services.
Response from Faisal on 29 Apr 2018
Thank you sir for such great comment and hope you stay with us comfortable. We work really hard to offer you and give out best satisfaction to all our valued guest.

8/10 Good

Bob, BK

Liked: Cleanliness, room comfort
Hotel near by downtown
Overall it was a good experience at Ramada riyadh
Stayed 3 nights in May 2017
Response from Tamer Shendi on 14 Dec 2019
Dear Guest. Thank you so much for your great comments and we are here only to serve you and others with great services.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Thanks
Overall acceptable hotel
Response from Tamer Shendi on 14 Dec 2019
Thank you so much dear guest

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Response from Tamer Shendi on 14 Dec 2019
Thank you so much dear Mohammed

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was not a wow kind of experience due to the location of hotel. Posh areas are at far distance. Dinner buffet was not worth 90 SR
Response from General Manager on 11 Mar 2017
Dear Sir / Madam Thank you so much for your valuable comments , as with the construction road works is going to be finished soon and as per the value for money of our dinner buffet we will work to improve quality and next visit we trust you would find the difference. thank you so much for choosing Ramada Hotel to serve you .

6/10 Okay

Verified traveller

Response from General Manager on 26 Jan 2017
thanks for your comments

10/10 Excellent

Amr, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with reasonable prices
The staff is very friendly. The Internet is free and very fast. Early and Long breakfast time and also good breakfast. Near good resturants like bait elshawaya and Al-Kandy. Not so far from Olaya street. I recommend it for business the trips. My only concern is the lighting level as it should be more than now.
Response from Front Office manger on 26 Jan 2017
thanks for your comments and we will up great our servers to late you more happy with us in your stay

4/10 Poor

Abdalla

Disliked: Property conditions & facilities, room comfort
The only good thing was the room rate was convenient
Response from Tamer Shendi on 18 Feb 2020
Dear Mr Abdallah, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

4/10 Poor

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor management.Smoke smell inside nonsmoking room
When I asked to change the room because smoking smell. They offer me housekeeping service to clean the room ! I don't if that will help or not. But at the end even housekeeper didn't come.
Response from Tamer Shendi on 18 Feb 2020
Dear Mr Khalid, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

8/10 Good

Mohamad, KSA

Liked: Cleanliness, staff & service, room comfort
Good for business
Great
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Verified traveller

Disliked: Staff & service
Bad hotel bad staff they dont have any idea about reservation Rooms have smoke smell shower horreble
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Mohammed, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Good Comfortable stay
Nice Comfortable Hotel in Middle of the city with access to all amenities.
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent rooms good for single or a couple
Good experience decent breakfast with basic amenities
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

8/10 Good

Mark S

Liked: Cleanliness, staff & service, room comfort
Relaxing stay
Excellent service. Only one thing, location is not that good.
Response from Tamer Shendi on 18 Feb 2020
Dear Mr. Mark I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not as I expected from a RAMADA hotel
First, the location is slightly different from the pointed in the map. Service is okay. Breakfast quality was below average of a 4-star hotel. I will not prefer to stay again in this hotel at this rate.
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction

10/10 Excellent

Dougla, Saint Paul, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with a great, friendly staff. Excellent breakfast buffet. Clean comfortable room.
Response from Tamer Shendi on 18 Feb 2020
Dear Dougla, I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This doesn't look or feel like five star hotel
Hotel looks and feels like 3 star hotel. This applies to rooms, cleanliness, the smell in the bathroom, facility look and finish, ...
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction

6/10 Okay

Roamer2014

Disliked: Cleanliness, staff & service
Receptionist
The receptionist was the worst experience in the hotel. I would drop the rate by 2 points just for this point.
Response from Tamer Shendi on 18 Feb 2020
Dear Mr. Roamer I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction

10/10 Excellent

BUMUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very clean. Comfortable
Stayed 2 nights in Mar 2023
Response from Best regards. Dalal Ali on 27 Mar 2023
Dear valuable guest, Thank you for your review, we look forward to your next visit at Ramada Hotel .

8/10 Good

Abdulaziz

Liked: Staff & service
Stayed 1 night in Nov 2021
Response from Dalal Ali on 3 Jan 2023
Dear valuable guest, Thank you for your review, we look forward to your next visit at Ramada Hotel . Best regards.

10/10 Excellent

yasser

Liked: Staff & service
Thank you
Good
Stayed 1 night in Oct 2021
Response from Dalal Ali on 3 Jan 2023
Dear valuable guest, Thank you for your review, we look forward to your next visit at Ramada Hotel . Best regards.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
Service horrible: appel de la réception au milieu de la nuit (4h du matin), refus d envoyer la facture et aucune attention pour le client: ils m ont appelé toutzs les deux minutes pour me dire qu un chauffeur m attendait alors que je venais d être prévenu que je devais changer de hôtel....
Stayed 28 nights in May 2021

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الموقع سيء
Stayed 4 nights in Dec 2019
Response from Tamer Shendi on 14 Dec 2019
مرحبا . نود ان نعرف الموقع سيء بالنسبة الى ماذا ؟

8/10 Good

BASHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Tamer Shendi on 18 Feb 2020
Dear Mr BASHAR Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

10/10 Excellent

serde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

osman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada gibi degil
Temiz olmayan bir otel tavsiye etmiyorum...
Response from Tamer Shendi on 14 Dec 2019
Değerli misafirimiz, Yorumlarınız için teşekkür ederiz ve çok yakında yenileme planı ile daha iyi olmak için çalışıyoruz. ve temizlik personelimizin en iyisini yaptığına eminim.

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيدة
Response from تامر شندي on 14 Dec 2019
شكرا جزيلا لكم

6/10 Okay

mohmmed

Liked: Room comfort
Disliked: Staff & service
فندق جيد بالنسبه للسعر
الفندق جيد وليس ممتاز سعره ممتاز عن طريق موقع هوتيلز
Response from General Manager on 26 Jan 2017
نشكرك علي تعليقك ونتمني في المرة المقبله ننال اعجابك بخدمه افضل مما كان

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
رياض٣٧
جيده
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Wesam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Saad

Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

8/10 Good

zhang, 深圳

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的床品还是很好的,早餐和其他设施就比较一般了
Response from Tamer Shendi on 18 Feb 2020
Dear Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

CHENGHONG, China

3 star level
Twin bedroom not available when i arrive with booking. The shower pool switch not working. Limited breakfast options.
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

10/10 Excellent

Fahad, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جيد جدا ، موقع جيد ، وخدمه ممتازة
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, Thank you very much for choosing ramada by Wyndham Riyadh Hotel, and we will always increase our hospitality services for your convenience.

6/10 Okay

Fouad, Paris

Liked: Room comfort
Arrivé sur place tard la nuit je découvre que ma réservation n'est pas enregistrée auprès de l'hotel. Il a fallu un "geste" du receptioniste pour me trouver une chambre pour une nuit le temps qu'ils contactent Expedia au matin. Heureusement, ceci a été réglé. Très mal indiqué et difficile à trouver même pour les taxis. En plus, je pensait que l'hotel était proche du parc d'expositions de Riyadh; c'était très loin le cas
Response from Tamer Shendi on 18 Feb 2020
Monsieur Fouad, Je tiens à vous remercier d'avoir choisi Ramada by Wyndham Riyadh Hotel pour votre séjour et nous nous assurons que nous continuerons à travailler pour augmenter nos services d'accueil et la satisfaction des clients

8/10 Good

Christian, Aarhus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Good business hotel with very good food.
Response from Tamer Shendi on 18 Feb 2020
Dear Valued Guest, I would like to thank you for choosing Ramada by Wyndham Riyadh Hotel for your stay and we ensure we will continue working to increase our hospitality services and guests satisfaction