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Reviews of Plaza Inn Olaya Hotel

Plaza Inn Olaya Hotel
Olaya St., Riyadh

Reviews

5.6
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 6 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 5 out of 18 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Bassel

Business traveller
Fair for the price
Stayed 7 nights in Mar 2023

6/10 Okay

Bassel

Business traveller
Liked: Cleanliness
Fair for the price
Stayed 8 nights in Mar 2023

2/10 Terrible

Ameena

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete scam, booking not recognized at arrival, building looks completely abandoned, location wrong on google maps, should not be approved to be on your booking engine

2/10 Terrible

Guilherme Augusto

Disliked: Cleanliness
Stayed 1 night in Nov 2022

4/10 Poor

Marwan

Business traveller
Disliked: Staff & service
Very old Very small window in room . Mattress very bad and old Bathroom very basic and bad smell ! Shower very slow Internet very very very bad Breakfast not good Parking only for 6 cars
Stayed 3 nights in Feb 2022

2/10 Terrible

Mohammed

Disliked: Staff & service, amenities, property conditions & facilities
Property not using name advertising I only stayed 2 nights instead of three can I please have refund
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2021

6/10 Okay

Dafer, Houston

Liked: Cleanliness, staff & service
You get what you paid for
I like the location. However, the WC is open directly to the room. I didn’t like the breakfast. The rare parking is not easy to access
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad stay

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Convenient hotel in central location! Good deal!
Decent hotel with excellent service. Very convenient and friendly check-in!

6/10 Okay

Sudarshan, Dubai

Liked: Cleanliness, staff & service
Good value for money - business hotel
Overall nothing to really be unhappy about. I just think food options at the breakfast buffet for vegetarians is disappointing. The quality of food at the restaurant can be vastly improved as well. Location is great - access to taxis, a helpful front office and staff in general, and the rooms are clean. My room had a dark spot bang in the middle making it a useless section of the room so perhaps they can pay some thought to this. Will I stay here again - yes!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent budget hotel but not for business traveller
Good hotel, decent location, clean and very helpful staff. Some issues: - not enough towels - really random room service times (once it was 7PM...what the heckk?!) - very limited room service options...basically everything has meat so watch out - Really bad WiFi...like really bad. I sat in the lobby most days to get decent wifi because in the room it was horrible - No bathtubs, stand up shower with bad draining so you're basically bathing in a pool of your own grime - terrible..i literally mean terrible bathroom amenities (smallest soap i have ever seen, garbage shampoo) - Besides all this, the hotel isn't that bad however, if you have some cash to spare, go for the Holiday Inn or the Novotel right next door I would recommend this to families wanting a budget hotel in a pretty central area. But business traveller? Steer clear.

6/10 Okay

Paul, Yorkshire

Disliked: Property conditions & facilities
Basic hotel - value for money
I was disappointed that the 'gym / fitness centre' which was detailed in the hotel description was 'still under construction'. Spa was available.

10/10 Excellent

Nil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

2/10 Terrible

Borja

Business traveller
Disliked: Staff & service, property conditions & facilities
Very poor service and lack of proffessionalism
This hotel, nowadays known as Heaven Plaza, has zero responsibility on your stay with Hotels.com. They have canceled my booking without any notice, and made me pay twice for the same room. Money never was paid back as their Manager's information. A part from that, the hotel average for the Saudi standards, price/quality so high but that's the reality in Riyadh at least. Horrible service
Stayed 6 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Awad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعه
Stayed 2 nights in Jan 2018