The check in was good and fast.
Unfortunately, the A/C unit is the room was so loud I had to turn the volume up to 100% just to hear the TV.
The A/C was so noisy there was no chance to sleep with it on. Good thing it was winter when I stayed there.
I complained 2x and they sent technicians two times but it still was totally unacceptable.
Three out of four mornings I went for breakfast and there was no cook ......to cook eggs even though there was a omelet station. I had to wait each time a minimum of 5 min for him to how up from wherever he was. Annoying!
The key card and the key card envelope have no address printed on them.
Each time (6 times) I had to take a new cab, the had NO idea where the RAND hotel was and asked me to use my phone to show them where to go. Which I had to do to get back to the hotel 6X.
I asked for an address to use and the front desk staff basically argued with me telling me that EVERY taxi driver knows where the RAND hotel is. Which was totally false! Nobody knows where it is.
The hotel was basically blahh.
The off duty hotel staff all seem to congregate and sleep in the gym when they are not working.
So if you go in there, expect to have 5 sets of eyes watching you.
Forget about taking a shower down there.
No towels are available, you have to leave the gym as sweaty mess.
Gross.