26 Olaya St, In front of Al-Faisalya Tower, Riyadh
Reviews
8.8
Excellent
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Stayed at Braira Hotel and was impressed! Elegant, comfortable rooms, friendly staff, great amenities, and delicious dining options. Highly recommend for a fantastic stay!
Dear Mr. Ali, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Dear Valued Guest, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Wonderful service excellent and comfort property
Breakfast dishes has to be added further
Manickaraj
Stayed 4 nights in Dec 2023
Response from Hotel Management on 13 Dec 2023
Dear Mr. Manickaraj, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Dear Mr. Akrem, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
I was definitely unprepared for the "claimed" 4-star rating. The description overstated the condition of the hotel and its amenities. I asked for the manager and inquired about the revolting pungent smell. His exact words were 'this is the most expensive kind of smell that we paid for'. What nonsense! I have stayed all over the world and some 2-star hotels in rural USA are definitely a better.
Basel
Stayed 2 nights in Oct 2023
Response from Hotel Management on 23 Oct 2023
Dear Mr. Basel,We are incredibly grateful that you took the time out to write your feedback for your recent stay with us at Braira Olaya – Riyadh. In fact, your comments have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Braira Olaya Team
Good location and wonderful staff. Hotel is very close to booth with street food which was a great alternative for us. Hotel allowed us to check out several hours later which gave us some time to rest before the flight.
Karolina
Stayed 2 nights in Sep 2023
Response from Hotel Management on 20 Sept 2023
Dear Ms. Karolina, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
All is good. But car parking around is always a problem.
ayman
Stayed 2 nights in Aug 2023
Response from Hotel Management on 7 Aug 2023
Dear Mr. Ayman, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Dear Mr. Hamad, Thank you for taking the time to share with us your recent experience at Braira Olaya – Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
8/10 Good
SAEED
8 Jul 2023
SAEED
Stayed 1 night in Jul 2023
Response from Hotel Management on 30 Jul 2023
Dear Mr. Saeed, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Room on non smoking floor first night smelled of smoke, moved rooms to another side on another floor and still room smelled of smoke
Morris
Stayed 3 nights in May 2023
Response from George on 13 May 2023
Dear Mr. Morris, Thank you for taking the time to share with us your recent experience at Braira Olaya – Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Dear Ms. Abrar, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Dear Mr. Ahmed, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
2/10 Terrible
Damian
26 Feb 2023
Damian
Stayed 5 nights in Feb 2023
Response from Geo on 29 Mar 2023
Dear Damian,Thank you for being our guest, we are extremely sorry to know that our service didn't meet with your expectation.Please provide us with more details in sake of improvement.We are still looking forward to welcoming you again at Braira Olaya hotel.Thank you and best regards,Hotel management.
Very nice property with a good location and wonderfully trained staff.
Naaim
Stayed 2 nights in Feb 2023
Response from Geo on 29 Mar 2023
Dear Naaim, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
The best front desk staff; friendly & professional!
The room was spotless clean.
Will be the hotel I go to when I come back to Riyadh
Ghassan
Stayed 2 nights in Jan 2023
Response from Geo on 29 Mar 2023
Dear Ghassan, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team
Room excellent. Service at reception non existent. They speak little or no English. Whatever I asked for whether it was an extra blanket or a taxi that I could pay by credit card they couldn’t sort. It took me 40 mins to checkout even though there was no queue. They couldn’t even print me an invoice. Avoid at all costs.
The location is excellent, and within walking distance from many attractions, the garden view is magnificent. Overall was a pleasant experience.
sakhor
Stayed 4 nights in Jan 2023
4/10 Poor
Lincoln
Business traveller
15 Jan 2023
Disliked: Property conditions & facilities
The location of the property was good but the fact that I spent 3 nights and the toilet choked each day and twice in one day and instead of moving me to another room they just continued to unchoke the toilet which clearly needed more maintenance than was done each time.
We had a great stay in this hotel. The staff was very accommodating and courteous.
Especially we liked Abdullah. Whenever we needed anything he would make sure we got it.
The beds were comfortable and the slippers and the robes were luxurious.
We liked the area as everything was close
Great hotel, good location, room was perfect with five stars rating. The only issue I had is with room cleaning schedule. They need to realize that COVID is over and go back to normal room cleaning on daily basis. No skipping.
The place is nice and very well maintained. You can see the care for details.
The restaurant wasn't open everyday, probably for COVID restrictions, but one can order for room service. twice per week there is a special food event. Recommended. Things my change according to the pandemic, but this place was my best experience in Ryiadh so far.
ulisse
Stayed 4 nights in Jun 2022
Response from The Management on 15 Jul 2022
Dear Valued Guest,
Thank you very much for choosing Braira Olaya for your stay, we are happy to know that you enjoyed your stay, and will do our best to facilitate all our outlets, thank you and we will be more than happy to welcome you back at out hotel.
Kind regards
Sayed Farouk
General Manager
2/10 Terrible
Hasan
Business traveller
6 Jul 2022
Disliked: Staff & service
Room cleaning was very poor. room left without body wash. housekeeping left behind cleaning cloth used to clean the basin inside the washroom. I asked the reception to fix the situation but did nothing.
Hasan
Stayed 2 nights in Jul 2022
Response from The Management on 6 Jul 2022
Dear Mr. Hasan,
Thank you for your stay at Braira Olaya, we do took the necessary action to rectify that situation , and promise you that your next stay will be memorable.
Best Regards
The Management.
Great hotel in Olaya district for business travel. Rooms are very clean and 24hr room service available for late check ins (arrived at 1am local time not having had dinner).
Overall a comfortable hotel, but the breakfast is below average and the fitness room is awful. The rooms themselves are spacious and well appointed.
Verified traveller
Stayed 1 night in Feb 2020
2/10 Terrible
Samuel
11 Feb 2020
Samuel
Stayed 2 nights in Feb 2020
Response from Hotel Management on 5 Dec 2023
Dear Mr. Samuel,We are incredibly grateful that you took the time out to share your feedback for your recent stay with us at Braira Olaya – Riyadh. In fact, your review have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Braira Olaya Team