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Reviews of Ayres Hotel & Spa Moreno Valley

3.5 out of 5
Ayres Hotel & Spa Moreno Valley
12631 Memorial Way, Moreno Valley, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1001 reviews" "
Rating 8 - Good. 153 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room for a great price
Stayed 2 nights in May 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is my go to hotel to visit my daughter in Riverside.
Stayed 2 nights in May 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole family stayed here and we All had a great time here
Stayed 2 nights in Apr 2024

6/10 Okay

Anh

Stayed 1 night in Apr 2024

10/10 Excellent

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and tastefully designed. Feels comfortable. Near lots of restaurant choices, too.
Stayed 1 night in May 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very place!
Stayed 1 night in May 2024

10/10 Excellent

Vedula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2024

10/10 Excellent

claudia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is perfect, we back with my family
Stayed 1 night in May 2024

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Masuko, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with good breakfast. The TV controller was odd:(
Stayed 2 nights in May 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Staff was great and the room was ver nice!
Stayed 2 nights in May 2024

10/10 Excellent

Britney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing for the price. Breakfast was really good
Stayed 4 nights in May 2024

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was very good. Property is clean and well appointed
Stayed 1 night in Apr 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I used this hotel as the hotel for our wedding in Moreno Valley. We stayed April 25-29, for our April 28th wedding. The staff were very friendly and attentive if you ever needed anything. The hotel was quiet and we always felt the housekeeping staff were happy to clean our rooms everyday without even having to ask. The hotel offered a discounted rate for our wedding guest and we also were able to enjoy the free daily hot breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kendra, Banning

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and quick. The room was clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Frankie

Business traveller
Loved the bar and its bartender!she was amazing, attentive and friendly
Stayed 4 nights in Apr 2024

10/10 Excellent

claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que usamos esta propiedad, es muy segura y aunque con no nos hemos quedado toda una noche completa en realidad se descansa muy bien, mi esposo y yo estamos planeando traer a nuestros hijos próximamente.
Stayed 1 night in Apr 2024

10/10 Excellent

Renoir

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff would stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back. Great Staff and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lookeed good on all aspects and staff was very frinedly and helpful on our first stay here. We'll be back
Stayed 2 nights in Apr 2024

10/10 Excellent

Juliann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff super helpful and easy parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a weekend trip!!
Stayed 2 nights in Apr 2024

10/10 Excellent

jane

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Moreno Valley. Walkable to Costco and resturants. Rooms very comfortable. Staff at breakfast area very wonderful. Actually, all staff is warm and friendly and accomodating.
Stayed 2 nights in Mar 2024

10/10 Excellent

Howard

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Very nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in and get away
Stayed 2 nights in Apr 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy parking, nice size room, good size refrigerator, huge bathtub, great breakfast. Deena was terrific!
Stayed 1 night in Apr 2024

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast included
Stayed 1 night in Apr 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Lisa, San Diego

Travelled with partner
Liked: Staff & service, amenities
The property is clean and staff were excellent and friendly. I just dont think it's worth almost $200 a night especially in this city meaning it's not a high traffic tourist area so it shouldn't be that expensive to stay one night.
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear Lisa, Thank you for your rating and review! We are pleased that you were satisfied with the cleanliness of our hotel and the service you received from our team. Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back for a 5-star visit should you return to the area. Sincerely, Nevada Pendleton General Manager

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time staying at this property, and it's the same as I remember it back in 2018. The staff makes it super easy to have a comfortable place to hang out for breakfast in the morning (one of the best complimentary breakfasts I've ever had) and for dinner and drinks at night. It's so convenient, and the staff is very friendly and easy to work with. Definitely worth every penny, and I would stay here again and again, even if I could stay at another hotel for a lower rate!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Raidah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay all the time
Stayed 2 nights in Mar 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Very quiet staff is very nice and the room is immaculate.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very nice room parking was close to side door security good thank you very much see you soon
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice to let me in early. Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I will be staying there again. The beds are comfortable. The staff is super nice. It’s very clean. The breakfast had many options and the food was very good.
Stayed 1 night in Mar 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless folks hanging around property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and accommodating
Stayed 2 nights in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Manfred

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, friendly staff, and excellent customer service
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful.
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Delicious breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Mar 2024

8/10 Good

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very nice. But did have an issue with my Expedia reservation not showing up on their system took almost a hour. Did take a call to Expedia for issue to get fixed.
Stayed 1 night in Mar 2024