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Reviews of Ayres Hotel Corona East

3.5 out of 5
Ayres Hotel Corona East
2260 Griffin Way, Corona, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything from the Hotel
Stayed 2 nights in May 2024

4/10 Poor

Liubov

Travelled with family
Disliked: Staff & service, property conditions & facilities
I didn’t like the service at all. Also the hotel charged us for bottled water for no reason after we left, even though we didn’t drink it. Dirty pool and pool area. Cheap and bad quality place, don’t recommend.

10/10 Excellent

Julie, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the rooms were spotless. Good bed and comfy pillows!! We met the night security guard as we were bringing in our luggage…he was extremely pleasant and told us he will be out watching the property at night until 6am! We said thank you and he got back to walking the grounds. The hotel is set back just behind the shopping area on McKinley before Griffin Way. They have extremely good coffee!!!! My husband also liked the breakfast just fine. I am Impressed. The young man at the desk did his job, no smile, no welcome. He acted like he could care less about the customers. I did not see him smile towards anyone. Not a good first impression. If it were not for the lady who checked us out being what I call “ the kind of employee every business owner would love to have” we would consider staying elsewhere, clean or not. The lady who checked us out, was welcoming, caring, had a genuine big smile and very much wanted to know how our stay was. She stopped doing what she was doing and came right out to help us. We were told the Ayer’s has been in this location for about 37 years and the shopping area was built around them. Lots of great places to eat. We would stay here again, as we travel this route occasionally.
Stayed 1 night in May 2024

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in May 2024

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Won’t be disappointed
Stayed 1 night in Apr 2024

6/10 Okay

John, San Diego

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Tucked away in a strip mall…but everything is very near. Very, very ,short walk to stores, restaurants and more.
Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Dear John, Thank you for your rating and review! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back for a 5-star visit sometime soon. Sincerely, Scott Smith General Manager

8/10 Good

Joan

Stayed 1 night in Apr 2024

8/10 Good

Dorsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room did not have a full size tub (stopper didn’t work).
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to our plans, free breakfast that was enjoyable. Friendly staff clean facility
Stayed 2 nights in Apr 2024

10/10 Excellent

Xenia, Granada Hills

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & convenient location. A lot of dining options at a walkable distance.
Stayed 1 night in Mar 2024
Response from db on 1 Apr 2024
Thank you!

6/10 Okay

Jennifer

Stayed 7 nights in Mar 2024
Response from General Manager on 13 May 2024
Dear Jennifer, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the chance to welcome you back for a 5-star visit the next time you're in the area.Sincerely, Scott Smith General Manager

10/10 Excellent

Amber

Stayed 1 night in Mar 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, convenient, in a small plaza, Walmart and Costco are 5 mins away.
Stayed 1 night in Mar 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Daniel,Thank you for rating your recent stay! Although we wish you had a 5-star experience, we appreciate your feedback and hope to have the chance to welcome you back for an improved visit the next time you're in the area. Sincerely, Scott Smith General Manager

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Feb 2024
Response from db on 1 Apr 2024
Thank you

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. It’s great! I will stay there again SOON when I come out to visit my mom. Thank you! 😃
Stayed 1 night in Feb 2024
Response from db on 1 Apr 2024
Thank you!

10/10 Excellent

Christopher

Stayed 4 nights in Feb 2024

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from db on 28 Feb 2024
Thank you

10/10 Excellent

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing I have never seen trash outside the rooms I did saw that a lot of the rooms
Stayed 1 night in Feb 2024
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from db on 28 Feb 2024
Thank you!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioner was very noisy.
Stayed 1 night in Feb 2024
Response from db on 1 Apr 2024
Thank you for choosing to stay with us and your feedback.

10/10 Excellent

Rusty, Cottonwood Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay! Staff was friendly
Stayed 1 night in Feb 2024
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Wendy was very kind and helpful
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank your for choosing to stay with us and your feedback!1

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is nestled within several large commercial areas, and is a bit hard to find. The pool and spa were unavailable, and there was zero drink, food, or anything else for purchase on site. The complimentary breakfast was average, but always a nice amenity.
Stayed 3 nights in Jan 2024
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback! The pool/spa renovations were done during a time to minimize the inconvenience for our guest.We do have snack/drink vending machines on the second floor

10/10 Excellent

ronni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was clean and staff were professional. Location was ooutstanding with many reatsaurants and shops within walking distance. We were there for a medical visit at Riverside Hospital. The hotel was only 3 miles away.
Stayed 2 nights in Jan 2024

4/10 Poor

Veneza

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area was closed throughout my stay. I have 3 kids who had nothing else to do but pass time in the lobby since the pool was closed. Also, there was a lot of hair in the shower/ tub. Found a few stains on the white, down comforter .
Stayed 2 nights in Jan 2024
Response from General Manager on 8 Feb 2024
Dear Veneza, Thank you for staying with us and taking the time to write a review! I sincerely apologize for any inconvenience you may have encountered regarding our pool being closed for maintenance and the cleanliness of the guest room. Our goal is to provide the most exceptional experiences, and we are disappointed we fell short this time. If you are ever in the area again, we would love to have the opportunity to welcome you back for a 5-star visit. Sincerely, Scott Smith General Manager

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for an overnight stay
Stayed one night while at a soccer tournament. The room was big, clean, and generally nice. It was pretty quiet except a bit of freeway noise which didn’t bother us. I thought I booked a room with 2 queens, but we got a king and a pull out couch. Not a problem because my kid isn’t picky about where he sleeps. There were no sheets on the pull out or any extra sheets in the room though, which was kind of annoying. We didn’t realize this until my son was going to bed and we had to wait a while to get a set of sheets. The person that delivered them was super pleasant though. We didn’t get to use any amenities, but the gym looked nice. The pool was closed for a few weeks, but we didn’t have time for that so we didn’t care. My one real complaint is that they had a bottle of water in the room that they wanted to charge $4 for. I mean come on. We all know the water in SoCal isn’t great so why not help your guests out and give them a few free bottles of water? Instead we had to trek over to the grocery store to buy some for half the cost. Overall it was totally fine for an overnight stay and we will probably stay again for another tournament.
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Booked last minute for a night and had an easy check in experience and hotel was quiet
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

Dawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
thank you!

10/10 Excellent

chang heon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was very clean floors, tub and carpets had a clean air smell.
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you1

8/10 Good

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly. great location to our destination
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ayers Corona Great place to stay
Great place to stay
Stayed 9 nights in Dec 2023
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from db on 28 Feb 2024
Thank you!

10/10 Excellent

Faaletonu

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and cleanliness. Staff very courteous.
Stayed 3 nights in Dec 2023
Response from db on 28 Feb 2024
Thank you for choosing to stay with us and your feedback!

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from db on 28 Feb 2024
Thank you

10/10 Excellent

Danny

Stayed 1 night in Dec 2023
Response from db on 28 Feb 2024
Thank you!

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marcy

Stayed 2 nights in Dec 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
The hotel is well-located - close to two freeways. The breakfast was good - lots of options. The room was comfortable and clean but we ran out of soap and shampoo and I killed a small cockroach in the bathroom.
Stayed 3 nights in Dec 2023